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Summary of reviewsANA Crowne Plaza Okayama by IHG stands out as a highly recommended choice for travelers, offering a blend of luxury, comfort, and convenience. Its prime location adjacent to Okayama Station appeals to guests who value easy access to transportation, including the Shinkansen services. The short, covered walkway connecting the hotel ensures hassle-free access even on rainy days. The vibrant surrounding area, filled with shopping and dining options, makes it a perfect base for exploring Okayama and neighboring attractions like Naoshima and Kurashiki. Additionally, the hotel provides stunning views of the cityscape from its rooms, enhancing the overall experience.
Guests consistently praise the breakfast, located on the 20th floor, not only for its delicious variety of Japanese and Western dishes but also for the breathtaking views it provides. The inclusion of local Okayama specialties and freshly prepared items like omelets is particularly appreciated, adding a touch of regional charm to the experience. Despite occasional crowding, the attentive service from the staff ensures a warm and welcoming dining atmosphere.
Dinner options at the hotel are generally well-received, with positive comments on the quality and taste of meals at both the Japanese restaurant and Cafe Urbano. The staff's hospitality further enhances the dining experience, although some light meal options may not fully meet all guests' needs.
The rooms at ANA Crowne Plaza Okayama are distinguished by their cleanliness and comfort. Guests appreciate the spaciousness and the mix of Japanese and American features, such as comfortable bathrobes and blackout curtains for a restful sleep. While some room decor may appear slightly outdated, the modern amenities, including kettles and coffee machines, ensure convenience. The beds are often described as very comfortable, although pillow preferences can vary.
The hotel maintains high standards of cleanliness, with rooms and common areas consistently noted as immaculate. This, coupled with the well-maintained facilities and professional staff, contributes to a pleasant and satisfying guest experience. Minor issues like worn-out carpets are occasionally mentioned but do not overshadow the overall cleanliness and comfort provided.
The exceptional service provided by the hotel’s staff is a key highlight, with guests frequently noting their friendly demeanor, attentiveness, and willingness to go above and beyond. The staff's ability to communicate proficiently in English and their efficient front desk service enhance the experience, making guests feel welcomed and valued.
Overall, ANA Crowne Plaza Okayama by IHG offers a blend of comfort, convenience, and excellent service. Its strategic location, luxurious amenities, and exceptional hospitality make it a memorable choice, providing great value for money comparable to pricier international hotels. Show more
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Hotel for Honeymoon
Rated as a 4-star or 5-star hotel and listed among romantic hotel options, it offers modern comforts and reliable service in a convenient city location.
Business Hotel
This 4-star hotel is tailored for business travelers, providing a sophisticated environment for both work and relaxation. It features multiple meeting rooms and a spacious conference area, making it suitable for corporate events. The hotel also offers a well-equipped business center.
Accessible Hotel
This hotel offers comprehensive accessibility features, including wheelchair accessible rooms, ADA compliant guest rooms and access routes, grab bars, tall toilets, adequate clear turning space in bathrooms, portable bathtub seats, handheld showers, and handrails. It also provides marked disabled parking spaces, a wheelchair for guest use, and ADA compliant elevators to all levels.
4-Star Hotel
This hotel is connected to JR Okayama Station. All of the guestrooms have simple and modern interiors that are designed to be functional and convenient. The spacious accommodations also boast large windows that allow guests to enjoy the picturesque scenery of Okayama.
Romantic Hotel
Hotel near Nightlife Spots
Room Types
Standard RoomAir-conditioned room with wide and extra-long beds, a flat-screen TV and a refrigerator. A safe, nightwear and toiletries are provided. Free WiFi and wired internet are available.
Guests are allocated a room on arrival. Room types and smoking preferences are subject to availability.
The room is 18 square metres with a 140 cm x 200 cm bed.
1 King bed Premium High FloorFeaturing sweeping city views from the 16th floor, this air-conditioned room comes with a king-sized bed, a flat-screen TV and a refrigerator. A safe, nightwear and toiletries are provided. Free WiFi and wired internet are available.
Standard Double RoomBright room featuring mountain views, a 2-metre long double bed and a flat-screen TV. It’s fitted with a desk, a refrigerator and a safe, while amenities include nightwear, toiletries and a hairdryer. WiFi and wired internet are provided free of charge.
This room does not accommodate a baby cot.
Premium Twin Room - Lounge AccessSpacious room with city views, two 2-metres long single beds and a sofa. It is furnished with a flat-screen TV, refrigerator and a safe, while nightwear and toiletries are provided. WiFi and wired internet are available free of charge.
2 Single Premium City View High FloorAir-conditioned room with city views, 2 wide 2-metre long single beds and a flat-screen TV. It's fitted with a refrigerator and a safe, while nightwear and toiletries are provided. WiFi and wired internet are available free of charge.
Executive Deluxe Double RoomThis double room has a electric kettle, refrigerator and air conditioning.
Standard Queen Room with Lounge AccessThis double room features a refrigerator, air conditioning and electric kettle.
2 Single Beds Premium High Floor Lounge AccessThis twin room has a flat-screen TV, refrigerator and sofa.
2 Single Beds Premium City ViewThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a tea and coffee maker, a safe deposit box, pajamas as well as city views. The unit has 2 beds.
Premium Room with Two Single BedsThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a safe deposit box, pajamas as well as city views. The unit has 2 beds.
Premium Room with Two Single Beds - High Floor/Lounge AccessThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a tea and coffee maker, a safe deposit box, pajamas as well as city views. The unit has 2 beds.
Premium King Room with City ViewThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a safe deposit box, pajamas as well as city views. The unit offers 1 bed.
Junior SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a safe deposit box, pajamas as well as city views. The unit offers 1 bed.
2 Single Beds Presidential Suite City ViewFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite features a flat-screen TV, a tea and coffee maker, a safe deposit box, pajamas as well as city views. The unit has 2 beds.
Standard Double Room - High FloorThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a safe deposit box, pajamas as well as mountain views. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
ANA Crowne Plaza Okayama by IHG enjoys a prime location that consistently earns praise from its guests. This strategically positioned hotel is situated directly next to the Okayama Station, making it incredibly convenient for travelers, especially those making use of the Shinkansen services. With only a short and easy walk from the station, guests appreciate the seamless connectivity via a covered walkway, perfect even for rainy days. The surrounding area is vibrant and lively, offering a wealth of shopping, dining, and basic services right at the doorstep. This makes the hotel an ideal base for exploring Okayama and its neighboring attractions such as Naoshima and Kurashiki. The location not only affords excellent transport connections but also provides stunning views of the city from the hotel rooms. With comfortable accommodations and an inviting atmosphere, the ANA Crowne Plaza Okayama serves as a convenient and practical choice for visitors seeking comfort and accessibility in the heart of the city.
Breakfast
The breakfast experience at ANA Crowne Plaza Okayama consistently receives high praise from guests, particularly for its delicious and extensive offerings. Located on the 20th floor, the breakfast buffet not only provides a wide variety of both Japanese and Western dishes but also offers stunning views over the city, which adds to the dining experience. Many guests particularly appreciate the inclusion of local Okayama specialties, indicating the hotel's emphasis on using regional ingredients. Furthermore, the availability of freshly prepared dishes, such as omelets at a dedicated station, enhances the satisfaction of the meal. While some guests note that the breakfast can be slightly crowded, the attentive and friendly service from the staff helps to create a welcoming atmosphere. Overall, the breakfast at ANA Crowne Plaza Okayama stands out as a highlight of the stay, offering a luxurious and abundant start to the day.
Dinner
Guests at ANA Crowne Plaza Okayama by IHG generally find the dinner offerings highly satisfying, with multiple positive remarks about the taste and quality. The Japanese restaurant at the hotel earns praise for its incredibly tasty meals, while Cafe Urbano is noted for serving an excellent dinner experience. Many find the dinner at the hotel's restaurant to be among the better ones encountered during their travels. The staff is commended for their hospitality, contributing to a comfortable overall stay. However, it is important to note that some light dining options, primarily consisting of dried snacks and fried potatoes, may not suffice as adequate dinner replacements for all guests.
Rooms
Nestled in the heart of Okayama City, ANA Crowne Plaza Okayama by IHG stands out for its remarkable room offerings. Guests consistently speak highly of the cleanliness and comfort that the hotel provides. The rooms are frequently described as impeccably clean and well-organized, contributing to a refreshing and relaxing experience. Visitors appreciate the blend of Japanese and American features, such as the soft, comfortable bathrobes.
Room sizes vary, but many underline the spaciousness, especially when compared to typical Japanese hotel standards. The hotel affords spectacular views from high floors, which enhance the room's appeal with glimpses of Okayama's vibrant cityscape. Notably, rooms equipped with blackout curtains offer an extra touch of comfort for those seeking restful sleep.
Despite a few comments about outdated decor, the room amenities do not disappoint. Practical additions like kettles and coffee machines ensure guests have everything they need for a comfortable stay. Beds are regularly noted for their comfort, although some guests mention that pillows can be too flat for their liking.
Overall, ANA Crowne Plaza Okayama by IHG provides a solid choice for comfort and cleanliness. While certain rooms could benefit from an update, the spacious layouts, modern amenities, and exceptional views contribute positively to a satisfying guest experience.
Beds
At ANA Crowne Plaza Okayama by IHG, guests frequently praise the comfort of the beds, highlighting the quality of the mattresses and pillows. The beds are often described as very comfortable, with multiple options for pillow types, allowing guests to select their preferred firmness. Many appreciate the Western-style, higher pillows, and remark that the bed linens, including cotton sheets and feather duvets, enhance their sleeping experience. However, some visitors mention that the beds are smaller and may feel cramped for two people, with a few noting that certain beds and sheets seem old or outdated. Despite these occasional remarks, the overall consensus is that the hotel provides a restful and satisfying sleep experience, with beds that play a significant role in ensuring a comfortable stay. The rooms are also mentioned to be reasonably sized compared to many other hotels in Japan, offering guests a more spacious accommodation experience.
Cleanliness
The ANA Crowne Plaza Okayama, part of the IHG group, consistently impresses guests with its exceptional standards of cleanliness. Visitors repeatedly note the immaculate condition of the entire property, highlighting the thorough cleaning of both rooms and common areas, including bathrooms. The meticulous organization and upkeep contribute to a comfortable and welcoming atmosphere, with guests appreciating the modern facilities and well-maintained interiors.
Rooms are described as spacious and functional, often offering beautiful views of the surrounding cityscape and mountains. This, coupled with the hotel's convenient location close to the station, adds to the overall positive guest experience. The attentive and professional staff further enhance this feeling, ensuring that every stay is pleasant and satisfying.
While the general consensus applauds the cleanliness, a few reviews mention minor issues such as worn-out carpets and occasional fingerprints left behind. Despite these observations, the hotel maintains a high level of cleanliness that leaves guests with no significant complaints, offering well-equipped rooms that are both comfortable and luxurious for their price point.
Staff
The reviews of ANA Crowne Plaza Okayama by IHG paint a vivid picture of the exceptional service provided by the hotel's staff. Their pleasant demeanor, attention to detail, and willingness to go above and beyond left a significant impression on guests. The team's ability to communicate proficiently in English and their efficiency at the front desk added to the overall positive experience. From the lobby to the reception and throughout various areas of the hotel, staff members were frequently highlighted as friendly, courteous, and accommodating. The consistent smiles and warm welcomes from the hotel staff not only enhanced the comfort of the stay but also contributed to an inviting and professional atmosphere. Guests appreciated the attentive service, whether it was for assisting with local area information, facilitating early check-ins, or helping make restaurant reservations. The staff's dedication to exceptional hospitality and their genuine enthusiasm for guest satisfaction made a noteworthy difference in the quality of the stay at this well-located hotel.
4 Star
ANA Crowne Plaza Okayama by IHG offers a blend of luxury and convenience that makes for a memorable stay. The hotel exudes a first-class ambiance with its well-equipped facilities and amenities, providing guests with a beautiful and comfortable experience. Its strategic location, just a short walk on a traffic-free walkway from the Okayama station, is particularly appreciated despite being adjacent to the train terminal. This proximity offers guests easy access to transport while ensuring a peaceful stay.
Visitors frequently commend the hotel's excellent service, noting the staff's helpfulness in planning trips, such as to Shodo Island, and leaving a lasting impression with their hospitality. Many have described their time at the hotel as luxurious, enjoying top-tier service comparable to more expensive four-star hotels elsewhere. The hotel’s exceptional breakfast adds to its appeal, emphasizing cleanliness and comfort.
While some guests perceive the cost as slightly high, they acknowledge that the value for money is favorable, as one can enjoy a comparable experience to pricier international options. Overall, ANA Crowne Plaza Okayama is distinguished for its classy environment and the exemplary service that enhances a traveler's journey.
No, ANA Crowne Plaza Okayama by IHG doesn't have any pool.
No, a spa isn't available at ANA Crowne Plaza Okayama by IHG.
No, ANA Crowne Plaza Okayama by IHG doesn't allow dogs.
No, parking facilities aren't available at ANA Crowne Plaza Okayama by IHG.
No, ANA Crowne Plaza Okayama by IHG doesn't have a gym.