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Summary of reviewsHotel Granvia Okayama is celebrated for its prime location, offering unparalleled convenience as it is directly connected to JR Okayama Station. This strategic placement ensures effortless access to transportation, making it an ideal base for day trips and regional excursions. The vicinity is rich with shopping and dining options, all within easy reach, adding to the hotel's appeal.
The breakfast experience is highly praised for its variety and quality, featuring both Western and Japanese dishes. The 19th floor breakfast venue provides a stunning city view, enhancing the dining experience. Despite some noting the cost as high, the expansive options justify the price for many. Dinner experiences, particularly at the top-floor restaurant with live jazz and the Teppanyaki restaurant, receive positive feedback. Some buffet options, however, receive mixed reviews regarding variety and value.
Rooms at Hotel Granvia Okayama are noted for their spaciousness, especially considering traditional Japanese standards. The cleanliness is consistently high with well-maintained and comfortable amenities. While some decor may appear outdated, recent renovations have modernized many areas. Soundproofing ensures a quiet stay, though lighting could be improved.
The hotel's cleanliness extends beyond individual rooms with public areas also kept immaculate. Guests appreciate the hotel's commitment to maintaining a pristine environment, significantly enhancing the overall experience.
The staff at Hotel Granvia Okayama are frequently commended for their friendliness and professionalism. They proactively accommodate special requests, ensuring a comfortable and stress-free stay. Their proficiency in English facilitates smooth communication, adding to the positive guest experience.
The free WiFi service is generally reliable with good internet speeds noted in many rooms. However, some guests faced challenges in connecting, primarily due to difficulties understanding the password.
Parking is convenient with spacious lots and EV charging stations, though availability can be limited and some guests find the fees expensive.
Families find the hotel particularly accommodating with well-equipped, spacious rooms and thoughtful services for children. The convenience of the hotel’s location, combined with family-friendly amenities, ensures a comfortable stay for guests with children.
Beds receive mixed feedback; many find them comfortable and cozy, though some guests find them too firm.
As a four-star hotel, Hotel Granvia Okayama meets many guests’ high expectations with its excellent location and professional staff. While some areas, like the buffet and room decor, could benefit from modernization, the hotel generally provides a premium experience.
For business travelers, the hotel offers excellent accommodations and a well-equipped business center, ensuring a productive and comfortable stay.
Overall, Hotel Granvia Okayama is recognized for its strategic location, cleanliness, comfortable amenities and outstanding service, making it a reliable choice for both leisure and business travelers. Show more
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Categories
Family Friendly Hotel
This hotel offers family rooms suitable for 3-4 guests. It is directly connected to Okayama Station, providing convenience for families with children. Free wired LAN and Wi-Fi are available.
Hotel near Nightlife Spots
Situated in Okayama, this hotel offers easy access to the city's dining and entertainment venues. Its location near the station makes it convenient for exploring nightlife options.
Hotel with Swimming Pool
This hotel offers an indoor pool, sauna, and jacuzzi as part of its Granvia Resort Club. It is directly connected to JR Okayama Station, providing convenience and accessibility.
Heated Pool Indoor Pool Pool Lap Lanes
Business Hotel
Hotel Granvia Okayama is directly linked to Okayama Station, providing unparalleled access. It offers extensive guestroom options and is suitable for meetings, receptions, and banquets. The hotel provides fully-appointed facilities, extensive services, and professional staff committed to Japanese hospitality.
Hotel with Parking
This hotel offers on-site parking with a substantial capacity for 171 vehicles. Although charges apply, the large parking area and direct access to the station offer considerable convenience for guests with cars.
4-Star Hotel
The hotel is directly connected to JR Okayama Station, offering convenient access. The rooms are designed to be functional and convenient with large windows that allow guests to enjoy the scenery of Okayama.
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Twin Room - SmokingThese air-conditioned rooms are equipped with bath and shower facilities, a flat-screen TV. An electric kettle and a hairdryer are provided.
Extra bed is available upon request and additional fees will apply. For more information, please contact the property directly.
Standard Double Room - SmokingAir-conditioned room equipped with bath and shower facilities, a flat-screen TV. An electric kettle and a hairdryer are provided.
Cannot accommodate an extra bed.
Single Room with Small Double Bed - Non-SmokingAir-conditioned room equipped with bath and shower facilities, a flat-screen TV. An electric kettle and a hairdryer are provided.
Superior Double Room - Non-SmokingAir-conditioned room equipped with bath and shower facilities, a flat-screen TV. An electric kettle and a hairdryer are provided.
Standard Triple Room - Non-SmokingAir-conditioned room equipped with bath and shower facilities, a flat-screen TV. An electric kettle and a hairdryer are provided.
Extra bed is available upon request and additional fees will apply. For more information, please contact the property directly.
Superior Twin Room - Non-SmokingLocated on the 16th floor. Air-conditioned room equipped with bath and shower facilities, 26-inch flat-screen TV. An electric kettle and a hairdryer are provided.
Extra bed is available upon request and additional fees will apply. For more information, please contact the property directly.
Standard Triple Room - SmokingAir-conditioned room equipped with bath and shower facilities, a flat-screen TV. An electric kettle and a hairdryer are provided.
Extra bed is available upon request and additional fees will apply. For more information, please contact the property directly.
Standard Twin Room - Non-SmokingAir-conditioned room equipped with bath and shower facilities, a flat-screen TV. An electric kettle and a hairdryer are provided.
Extra bed is available upon request and additional fees will apply. For more information, please contact the property directly.
Single Room with Small Double Bed - SmokingAir-conditioned room equipped with bath and shower facilities, a flat-screen TV. An electric kettle and a hairdryer are provided.
Double Room with Small Double Bed - SmokingAir-conditioned room equipped with bath and shower facilities, a flat-screen TV. An electric kettle and a hairdryer are provided.
Double Room with Small Double Bed - Non-SmokingAir-conditioned room equipped with bath and shower facilities, a flat-screen TV. An electric kettle and a hairdryer are provided.
Family Deluxe Room (4 Adults) - Non-SmokingThis family room features a flat-screen TV, soundproofing and air conditioning. 1 complimentary bottled water is available per adult.
Guests have complimentary access to the swimming pool with the minimum height of 120 cm. To use the pool, children 14 years old and younger must be accompanied by a parent or a legal guardian.
Economy Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Premium Superior Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Premium Superior Triple Room - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.
Granvia Floor - Single Room with Small Double Bed with Lounge Access - Non-SmokingLocated on the top floor, this double room has a satellite TV, electric kettle and soundproofing. 1 complimentary bottled water is available per adult.
Guests have complimentary access to the swimming pool with the minimum height of 120 cm. To use the pool, children 14 years old and younger must be accompanied by a parent or a legal guardian.
Access to the Lounge is included.
Tea time 15:00~17:00
Bar time 17:30~23:00
Note : Photos shown are for the illustrative image purpose only, and service contents may subject to change without notice.
Granvia Floor - Double Room with Loung Access - Non-SmokingLocated on the top floor, this double room has a satellite TV, electric kettle and soundproofing. 1 complimentary bottled water is available per adult.
Guests have complimentary access to the swimming pool with the minimum height of 120 cm. To use the pool, children 14 years old and younger must be accompanied by a parent or a legal guardian.
Access to the Lounge is included.
Tea time 15:00~17:00
Bar time 17:30~23:00
Note : Photos shown are for the illustrative image purpose only, and service contents may subject to change without notice.
Granvia Floor -Twin Room with Lounge Access - Non-SmokingLocated on the top floor, this twin room has air conditioning and electric kettle. 1 complimentary bottled water is available per adult. Bathroom and toilet are separated.
Guests have complimentary access to the swimming pool with the minimum height of 120 cm. To use the pool, children 14 years old and younger must be accompanied by a parent or a legal guardian.
An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Fees apply.
Access to the Lounge is included.
Tea time 15:00~17:00
Bar time 17:30~23:00
Note : Photos shown are for the illustrative image purpose only, and service contents may subject to change without notice.
Granvia Floor - Double Room with Small Double Bed with Lounge Access - Non-SmokingLocated on the top floor, this double room has a satellite TV, electric kettle and soundproofing. 1 complimentary bottled water is available per adult.
Guests have complimentary access to the swimming pool with the minimum height of 120 cm. To use the pool, children 14 years old and younger must be accompanied by a parent or a legal guardian.
Access to the Lounge is included.
Tea time 15:00~17:00
Bar time 17:30~23:00
Note : Photos shown are for the illustrative image purpose only, and service contents may subject to change without notice.
Granvia Floor -Triple Room with Lounge Access - Non-SmokingLocated on the top floor, this triple room has air conditioning and electric kettle. 1 complimentary bottled water is available per adult. Bathroom and toilet are separated.
Guests have complimentary access to the swimming pool with the minimum height of 120 cm. To use the pool, children 14 years old and younger must be accompanied by a parent or a legal guardian.
Access to the Lounge is included.
Tea time 15:00~17:00
Bar time 17:30~23:00
Note : Photos shown are for the illustrative image purpose only, and service contents may subject to change without notice.
Superior Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Economy Single RoomThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
Hotel Granvia Okayama is lauded for its prime location, which offers unparalleled convenience for travelers. Situated directly next to the JR Okayama Station and connected through a direct passageway, it grants effortless access to train and tram lines. This strategic placement makes it an ideal base for day trips and short excursions in the region.
The vicinity also hosts a variety of shopping and dining options, including nearby malls like Aeon and Eslite. Guests appreciate being able to move easily around the area without the hassle of carrying heavy luggage or getting wet in the rain. The proximity to major transportation hubs, including the Shinkansen, further enhances its attractiveness for those traveling from other prefectures.
Adding to the convenience, Hotel Granvia Okayama is surrounded by supermarkets, restaurants and department stores, making it easy to find anything guests may need during their stay. The ease of reaching downtown and various tourist spots is also frequently noted.
Overall, the hotel's location, directly connected to the station and surrounded by numerous amenities, is consistently highlighted as a significant advantage, ensuring a comfortable and hassle-free travel experience.
Breakfast
Hotel Granvia Okayama offers a breakfast experience that garners praise for its extensive variety and delicious offerings. Guests frequently highlight the generous breakfast buffet, which features both Western and Japanese options, ensuring there’s something for all tastes. The buffet is particularly noted for its diversity with dishes like white peach curry and handmade onigiri standing out.
The breakfast venue on the 19th floor provides a stunning city view, which enhances the dining experience. Many guests find the panoramic view alone worth the relatively high price of the meal. The atmosphere of the breakfast room is also appreciated, though it may get crowded, sometimes leading to a wait for seating.
While the cost of breakfast can be considered expensive, many find it justifiable given the quality and range of choices available. Local ingredients are highlighted in many dishes, providing an authentic taste of the region. However, there are a few notes that the buffet doesn't always meet a 4-star standard for everyone and some guests reported a less satisfying experience with certain self-service, reheated food options.
Overall, the breakfast at Hotel Granvia Okayama is frequently rated as a delightful part of the stay with many guests describing it as abundant, varied and delicious. The city's scenic view from the breakfast venue adds to its appeal, making it a memorable start to the day.
Dinner
The dining experience at Hotel Granvia Okayama has received mixed feedback, though largely positive. Guests have high praise for the excellent restaurant located on the top floor, particularly enjoying the views of a local jazz band that adds a distinctive touch to the ambiance. The Teppanyaki restaurant stands out as a favorite with many applauding the quality of the food.
In terms of other dining options, the buffet has garnered a range of opinions; some guests found it good, while others felt it lacked variety and was not worth the price. Breakfast, in particular, appears to be a point of contention with several guests dissatisfied with its cost and variety. Despite some less favorable reviews about specific meals and breakfast, the hotel meals in general have been described as good.
The parfait has been highlighted as delicious, albeit small and the helpful and nice staff received compliments for assisting with dinner reservations. The surrounding area also offers a multitude of restaurants and shops, providing plenty of alternatives for dining out.
Rooms
Hotel Granvia Okayama's rooms receive a mix of reviews, but the overall sentiment leans positive. Guests often highlight the spaciousness of the rooms, noting that for Japan, the room sizes are generous and provide ample space, which is a rarity. The cleanliness of the rooms is another frequently mentioned positive aspect with many reviews emphasizing the exemplary hygiene and well-maintained facilities.
Comfort is another attribute that stands out with numerous mentions of comfortable beds and well-appointed rooms. Some guests appreciate the views from the large windows, noting the beautiful cityscapes and sights of the Shinkansen trains. The separate toilet and bathroom setup in many rooms is also regarded favorably.
While the decor of some rooms feels outdated, particularly the bathrooms, recent renovations have brought a modern touch to others. Despite some rooms feeling old-fashioned, the new and modern facilities, where available, have been well-received by guests.
The soundproofing is highlighted as being effective, ensuring a quiet and restful stay. On the downside, some twin and standard rooms are critiqued for being compact and the lighting is often described as insufficient for activities like reading or applying makeup.
Overall, the rooms at Hotel Granvia Okayama are characterized by their spaciousness, cleanliness, comfort and practical amenities with some minor areas for improvement in terms of modernization and lighting.
Beds
The beds at Hotel Granvia Okayama have garnered a variety of feedback, but many guests emphasize their comfort. Numerous reviews highlight the beds as comfortable, cozy and complimented by good pillows. Some guests appreciated the use of memory foam pillows and quality linen, adding to their overall positive experience. The hotel also provides the convenience of adding extra beds from twins to triples with some noting this is done graciously by staff. The large beds offer ample space and contribute to a good night's sleep, especially for business travelers who often mentioned their satisfaction.
However, it's worth noting that some guests found the beds too firm, resulting in discomfort and back pain. A few reviews pointed out that the beds were not fitting comfortably for them and the double beds could feel small. Additionally, when booking a triple room, some guests preferred it to be appointed with three proper beds instead of an extra one, despite potential space constraints.
Overall, Hotel Granvia Okayama tends to provide a comfortable sleeping experience, though personal preferences for bed firmness can vary.
Cleanliness
'Hotel Granvia Okayama' has received numerous commendations for its high standards of cleanliness. Guests consistently describe the rooms as extremely clean, well-maintained and spacious. The daily cleaning routine ensures that each room is immaculate with clean linens, sheets and towels contributing to a sense of pristine order. Both the amenities and public areas are also maintained to a very high standard, although a few minor notes were made about the slightly aged feel of shower facilities, which nonetheless remain spotless.
Overall, the hotel environment radiates a sense of cleanliness and comfort with the building itself presenting a bright and welcoming atmosphere. Even details like soundproofing add to the guest comfort, ensuring a restful stay. The attentive and thorough housekeeping services consistently meet, if not exceed, expectations. Though a few visitors noted a need for some updates, the consensus highlights an outstanding commitment to maintaining a clean, pleasant and luxurious environment. The hotel's clean, well-kept appearance significantly enhances the staying experience, making 'Hotel Granvia Okayama' a reliable choice for travelers prioritizing cleanliness.
Staff
The reviews for Hotel Granvia Okayama consistently highlight the superb quality of the hospitality delivered by the hotel's staff. According to the feedback, the staff is described as friendly, professional and incredibly helpful. Many guests praised their attentiveness and willingness to accommodate special requests, to the point where the staff even offered to send forgotten items to the next destination by courier. Communication is smooth with several remarks about the staff's proficient English skills, making interactions pleasant and hassle-free.
The front desk team is especially noted for their kindness and efficiency, often providing detailed explanations and exhibiting a high level of professionalism. The hotel’s personnel, from the front desk to the bell staff, cleaning staff and even the concierge, are commended for their polite and courteous demeanor. Several guests appreciated the genuine warmth and welcoming smiles of the staff, which made their stay memorable and enjoyable.
The staff's prompt responses and thoughtful assistance, such as adding extra beds and providing bath salts on special request, highlight their dedication to exceptional service. Furthermore, their considerate and kind approach contributes significantly to a comfortable and stress-free stay. Overall, the reviews indicate that the staff at Hotel Granvia Okayama excel in creating a hospitable environment through their exceptional service and professionalism.
Wi-Fi
Many guests found the WiFi service at Hotel Granvia Okayama to be adequate with some noting that the internet speed was very good. The hotel offers free internet and the renewed rooms feature smart TVs that allow casting from mobile devices, adding a modern touch. However, some guests experienced difficulty in connecting to the WiFi and found the password hard to understand or locate. Despite these challenges, the overall experience with the hotel's internet services was generally positive.
Parking
Hotel Granvia Okayama offers a parking lot with various conveniences for guests traveling by car. The lot is spacious and easy to use, making it a convenient feature for visitors. Electric vehicle (EV) charging stations are also available, which adds to the modern amenities provided by the hotel. The parking location is advantageous for those on the go, offering a great balance of accessibility and ease.
However, it's important to be aware that the parking lot has limited spaces and it may sometimes be challenging to find an available spot. Moreover, parking is not free and fees are charged, which some guests found to be expensive. Nonetheless, a few patrons experienced waived fees, suggesting some flexibility in certain situations.
In summary, while the parking situation at Hotel Granvia Okayama boasts convenience and modern facilities, potential guests should be prepared for additional fees and occasionally limited availability.
Family
Hotel Granvia Okayama offers an excellent experience for families traveling with children. The spacious family rooms are well-equipped with modern facilities and are meticulously clean. Parents praise the availability of baby cribs and the thoughtful family-oriented services, including slippers, toothbrushes and mini towels for kids. The layout of the triple rooms is particularly appreciated, providing plenty of space for children to move around comfortably.
The hotel's proximity to the train station, just a minute's walk, is a major convenience, particularly for those with young children. Families have expressed delight in the views of the Shinkansen trains, providing an unexpected source of entertainment for the little ones.
Staff members are courteous and responsive, making families feel welcome and well cared for. Luggage handling is efficient and the check-in process is smooth even for early arrivals. The separate toilet and bathroom facilities are particularly user-friendly for families with infants.
Complimentary breakfast for children adds an extra touch of hospitality, ensuring that younger guests are as well-catered for as their parents. Overall, the positive experiences shared by many families suggest that Hotel Granvia Okayama is an excellent choice for those traveling with children, providing a comfortable and engaging stay for kids and parents alike.
4 Star
Hotel Granvia Okayama has garnered praise for its excellent location and high-end amenities, making it a popular choice among travelers. Many guests have found it to be a great hotel with a beautiful setting and satisfactory services. The high professionalism of the staff adds to the positive experience and the hotel's facilities consistently meet four-star expectations. The overall rating and value for money are generally viewed favorably. However, some aspects, like the buffet and room modernization, have been noted as areas that could improve to better align with four-star standards. Overall, Hotel Granvia Okayama is recognized for its high-class amenities and services, though there is some room for enhancement to meet the highest expectations.
Business
Hotel Granvia Okayama proves to be an exceptional choice for business travelers, offering top-notch accommodations and services tailored to their needs. Guests frequently highlight the spacious and comfortable rooms, which provide a relaxing environment after a long day of work. The hotel's business center earns high marks for its cleanliness and utility, equipped with all the necessary corporate tools and services essential for a worry-free business stay.
Located conveniently, especially for those beginning their trips from the station, the hotel stands out for its strategic positioning, making it easy to access various business locations. The high level of professionalism displayed by the staff and the excellent customer service, which even includes thoughtful touches like bath salts, add to the overall positive experience. While the price point is noted to be on the higher side, the superior service and class of the accommodations provide great value for business travelers seeking convenience, comfort and efficiency.
Yes, Hotel Granvia Okayama has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Hotel Granvia Okayama.
No, Hotel Granvia Okayama doesn't allow dogs.
Yes, parking facilities are available at Hotel Granvia Okayama.