A contemporary spa hotel situated in the mountainous Hakone area, just 3 km from the Open-Air Museum sculpture park.
Summary of reviews
The Hyatt Regency Hakone Resort and Spa offers a serene and picturesque escape ideal for those seeking tranquility and natural beauty. Nestled on a remote hill, the hotel's secluded location is complemented by lush greenery and beautiful views, making it perfect for a quiet retreat. Despite its remoteness, the hotel provides excellent shuttle service to Hakone's main attractions, ensuring easy access for guests.
Guests commend the stylish, contemporary design of the property with many highlighting the welcoming and friendly ambiance created by the lovely staff. The breakfast experience is widely praised for its extensive variety and fresh ingredients, often described as delicious and exceptional. The dining experience, likewise, stands out for the high quality and creativity of the meals with fantastic Japanese dinners and sushi kaiseki being particularly notable.
The spacious, clean and well-maintained rooms offer a high level of comfort, boasting modern amenities, large bathrooms and scenic views, some even featuring glimpses of Mt. Fuji. The overall cleanliness of the hotel adds to the comfort of the stay with the attentive staff maintaining impeccable standards throughout the property.
The staff at the Hyatt Regency Hakone Resort and Spa are frequently noted for their exceptional hospitality and service, described as super friendly, helpful and attentive. Their quick, polite responses and thorough service make guests feel welcome and cared for, contributing significantly to the overall positive experience.
The spa and onsen facilities receive high praise, especially the hot springs, which are considered a must-try. Guests enjoy a rejuvenating experience with high-quality water and excellent massage services, although some suggest the addition of amenities like a sauna and outdoor baths.
Families are well catered for with spacious rooms, child-friendly amenities and considerate staff ensuring a comfortable and relaxing atmosphere for all ages. The hotel's luxury offerings are evident, providing a high level of comfort, professionalism and quality, making it a standout choice for those seeking a luxurious stay.
Overall, the Hyatt Regency Hakone Resort and Spa is recognized for its natural beauty, excellent service, comfortable accommodations and exceptional dining and spa experiences, offering a memorable and delightful retreat for guests.
The Hakone Sengokuhara Prince Hotel offers a tranquil retreat nestled in the picturesque Hakone region, surrounded by lush greenery and a stunning golf course. Its remote location provides an idyllic escape into nature, with nearby attractions like Lake Ashi enhancing the scenic experience. Although access can be challenging for non-drivers, the hotel compensates with a convenient shuttle service, allowing guests to enjoy the serene environment and top-notch amenities, including a consistently praised onsen.
Guests appreciate the blend of Japanese and Western culinary delights available at breakfast, with high-quality ingredients and extensive variety. The breakfast buffet, set against the restaurant's breathtaking views, receives commendations for its fresh offerings and stylish presentation, though it is noted as being somewhat pricey. Dinner experiences are mixed, with appreciation for French cuisine and varied meal options, although concerns about limited variety and the cost persist. The ambiance during dining, enriched by views of the golf course, adds to the experience despite pricing drawbacks.
Room accommodation impresses with spacious and comfortable interiors, immaculate cleanliness, and stunning views of the golf course and mountains. While some improvements could be made in bedding and pillows, the overall positive sentiment regarding room quality stands strong. The hotel is noted for its cleanliness, with well-maintained facilities and an ambiance conducive to relaxation; occasional minor issues are largely overshadowed by the overall pristine environment.
Exceptional hospitality is a hallmark of the hotel's staff, who are consistently praised for their warmth, helpfulness, and professionalism. They excel at addressing guest needs, offering transportation advice, and facilitating special occasions, enhancing the overall experience.
Families enjoy the hotel’s picturesque setting and spacious areas for children to play, finding the clean onsen facilities accommodating for family use. The inclusion of a children's menu and thoughtful amenities for younger guests contribute to positive family stays, despite the hotel’s distance from city conveniences.
Golf enthusiasts and those appreciative of serene landscapes delight in views of the adjacent golf course from room balconies and dining areas. The hotel's positioning offers continuous vistas of lush greens, appealing to both golfers and those who savor natural beauty.
The comfort of beds is generally praised, contributing to restful stays, although some dated features like older or folding beds could see improvement. Overall, guests find the Hakone Sengokuhara Prince Hotel provides a relaxing retreat with a unique charm, supported by good food and commendable service, making it a worthwhile destination in Hakone even amidst mixed dining reviews and pricing concerns.
Hakone Forest of Verde offers a serene retreat nestled in the tranquil mountains of Hakone, celebrated for its picturesque and peaceful setting ideal for relaxation. While the hotel can be challenging to access without a car, its proximity to popular attractions, such as Yunessun, makes it a convenient base for exploring Hakone. The surrounding beauty and the availability of excellent amenities, including a pool and two onsens, provide a unique traditional Japanese experience.
Breakfast at Hakone Forest of Verde is a highlight, featuring a well-laid-out buffet with a mix of delicious Japanese and some Western options. Guests appreciate the quality and variety of the offerings, especially useful for those embarking on early morning adventures. Dinner, requiring advance reservations, offers a high-quality buffet praised for its taste, although some find the price steep. Though booking is essential due to limited nearby dining options, the attentive staff often accommodate sudden requests, enhancing the dining experience.
The hotel rooms offer an inviting sanctuary, lauded for their impressive spaciousness and blend of traditional and Western styles. Guests enjoy the clean environments, stunning views, and the combination of modern and traditional amenities like tatami mat floors and comfortable beds. While occasional cleanliness issues are noted, the overall impression of the rooms remains positive, providing a peaceful retreat.
Hakone Forest of Verde's staff consistently earn praise for their friendliness and helpfulness. Many guests highlight the staff's dedication in providing thorough guidance on tourist spots and transportation options, making visitors feel welcome and supported.
The hotel's Wi-Fi experience varies, working well in common areas but sometimes inconsistent in guest rooms. The proactive staff, however, address connectivity concerns, including lending pocket Wi-Fi devices as needed.
The spa and pool facilities at Hakone Forest of Verde are standout features. Guests appreciate the large public bath, unique onsens, and serene pool area, contributing to a relaxing experience. The facilities are well-maintained, offering options like jacuzzis to relieve travel fatigue.
Overall, Hakone Forest of Verde presents a charming getaway with its tranquil location, excellent amenities, and attentive staff, providing an exceptional stay amidst the scenic backdrop of Hakone's mountains.
Summary of reviews related to the 'Business' category
Hakone Retreat Före offers a serene environment ideal for relaxation, although its location isn't the best for those seeking active pursuits. The pickup service is commendable, enhancing the convenience for guests. The cashless payment options add to the ease of the stay. While the atmosphere is welcoming and makes asking for advice straightforward, there is room for improvement in service organization. Employing an experienced team leader at the reception could address these service inconsistencies.
Summary of reviews related to the 'Business' category
Hakone Yutowa offers a range of facilities and services suitable for business travelers. While specific business amenities are not highlighted, the hotel provides rooms that cater to business needs. Guests can rely on good Wi-Fi connectivity and comfortable seating areas for productive work sessions. A quiet library is available, offering a serene environment for concentration and work. Additionally, the hotel staff are noted for their excellent responsiveness, ensuring a smooth and efficient stay for those traveling on business.
The Prince Hakone Lake Ashinoko, nestled in a secluded area surrounded by stunning natural beauty, offers a tranquil and picturesque retreat by Lake Ashi. Guests marvel at the breathtaking views of both Lake Ashi and Mount Fuji, visible from many rooms and common areas, making it an ideal destination for those seeking peace and relaxation. The serene lakeside atmosphere feels far removed from the bustling small towns of Hakone, yet the convenience of the free shuttle bus allows easy access to local attractions, enhancing the overall experience.
The hotel's breakfast selection receives positive feedback for its wide variety of Japanese and continental dishes. Diners enjoy starting their day with a meal while taking in the stunning view of Mount Fuji from the dining area. While some note occasional limitations in variety and availability, the overall quality and service during breakfast contribute to a pleasant dining experience.
Dinner at The Prince Hakone Lake Ashinoko is characterized by high-quality cuisine and a variety of options, although some guests find the prices steep. The buffet dinner and the Japanese restaurant, Nandaman, receive particular praise for their delicious and elegantly presented dishes. Despite some service shortcomings and occasional high costs, the dining experience is generally well-regarded.
The rooms are noteworthy for their spaciousness and comfort, catering well to families and guests seeking ample space. Stunning views of Lake Ashi and Mount Fuji from the rooms are frequently highlighted as a significant highlight of their stay. Guests appreciate the large, comfortable beds, well-equipped amenities and the pristine condition of the rooms. While some decor might feel outdated, the overall comfort and resort-like ambiance are praised.
Maintaining a good standard of cleanliness, The Prince Hakone Lake Ashinoko ensures a tidy environment with many guests noting the cleanliness and organization of both rooms and facilities. The spa, particularly the onsen, stands out for its quality and pleasant atmosphere, offering a soothing and rejuvenating experience.
The staff's exceptional service significantly enhances guests' experiences. Repeatedly praised for their attentiveness, warmth and professionalism, the staff contribute to the hotel's inviting atmosphere. Though there may be occasional language barriers, the overall service is overwhelmingly positive.
The luxurious feel of The Prince Hakone Lake Ashinoko is evident despite some facilities showing signs of age. The elegant ambiance, spacious and clean environment, luxurious views and thoughtful amenities provide a sense of opulence and comfort. The hotel’s scenic location, high-quality dining, comfortable rooms and exceptional service combine to offer a pampered and tranquil stay, making it a compelling choice for those seeking a peaceful and luxurious retreat.
Hotel Indigo Hakone Gora by IHG, nestled in the heart of the Japanese mountains, provides a serene and luxurious retreat ideal for relaxation and exploration. The hotel's tranquil setting, complemented by the soothing sounds of the river, offers an excellent base for exploring nearby attractions such as Gora and its cable cars. Guests benefit from the efficient shuttle service connecting the hotel to Gora and Odawara stations, enhancing accessibility despite the remote location. The close proximity of convenience stores and restaurants adds convenience to the guests' stay.
Dining is a highlight at the hotel, with a breakfast buffet praised for its delicious and diverse options, offering both Japanese and Western dishes, making it a delightful start to the day. Evening meals impress with high-quality culinary offerings, including exceptional Western-style dishes like flame-broiled Wagyu beef. Although some find the pricing steep or the dinner menu limited, the overall dining experience is enhanced by attentive service and a pleasant atmosphere.
The spacious, modern rooms are a major draw, with guests applauding their design, cleanliness, and luxury furnishings. Private onsen baths in many rooms offer a unique experience, showcasing beautiful natural scenery. Despite occasional concerns about views from certain rooms, the well-appointed accommodations and private onsens provide a memorable and luxurious stay.
Cleanliness is consistently highlighted, with the hotel maintaining immaculate guest rooms and public areas. The friendly and proactive staff further enhances the experience, providing exceptional service characterized by attentiveness and helpfulness from check-in to departure. The staff's ability to speak English aids communication, ensuring guest satisfaction.
Fitness enthusiasts appreciate the well-equipped, 24-hour gym and the integration of relaxing amenities, including a public spa with a sauna. Families enjoy the hotel's welcoming environment, despite a few minor shortcomings in children's amenities. Transportation services are particularly convenient for families, allowing easy access to the station via the shuttle bus.
Beds are frequently described as exceptionally comfortable, adding to the overall luxurious room experience. The hotel consistently delivers a five-star experience, marked by its beautiful design, high-quality dining options, and private onsens, alongside attentive service that leaves a lasting impression. While some minor aspects don't entirely fit the traditional area, the hotel's ambiance and service remain highly commendable.
Accessible features are notable, with a frequent shuttle service ensuring smooth transfers for all guests. Overall, Hotel Indigo Hakone Gora by IHG stands out for its luxurious amenities, stunning location, elegant atmosphere, and exceptional service, making it a top recommendation for a remarkable getaway in Hakone.
Odakyu Hotel de Yama in Hakone provides a luxury experience that is both tranquil and picturesque. The hotel is ideally located beside Lake Ashi, offering stunning views, and is surrounded by beautifully landscaped gardens. Guests appreciate the proximity to iconic sites such as Hakone Shrine, contributing to a serene and enriching environment. The hotel's atmosphere is enhanced by delightful facilities like a public onsen and personalized spa services, ensuring relaxation amid breathtaking natural beauty, including views of Mount Fuji.
A diverse breakfast experience awaits, with a Japanese menu that gains high praise for its quality and flavor richness. Although the French breakfast receives mixed reviews, many guests commend its delicious selections and exceptional service, enhanced by spectacular views. Dining at Odakyu Hotel de Yama is a remarkable affair, with choices of refined French cuisine and traditional Japanese kaiseki. With exquisite course meals and attentive service, the hotel creates memorable culinary experiences using seasonal and locally sourced ingredients. Reservations are advisable due to popularity.
The rooms offer comfort with expansive sizes, boasting impressive views of the lake and mountains. While they may appear slightly dated, guests find solace in the cleanliness and tranquility of their accommodations, complete with luxurious amenities. The cleanliness of the hotel is highly praised, from the rooms to its spa and onsen facilities, all impeccably maintained to create a serene ambiance.
Exceptional staff service further enriches the guest experience, with a warm and attentive approach noted despite language barriers. Efficient shuttle services support ease of movement. While in-room WiFi is reliable, coverage could be improved beyond these private spaces.
Overall, Odakyu Hotel de Yama offers a luxurious escape with a family-friendly environment, catering to multi-generational needs through personalized service and thoughtful gestures. Comfort extends through the quality bedroom fixtures, promising restful nights for most, although some express a wish for softer beds. Despite minor critiques in décor and connectivity, visitors are drawn to the magical setting and consistently high hospitality standards, making the hotel an ideal retreat for those seeking peace and beauty in Hakone.
Summary of reviews related to the 'Business' category
'Dormy Inn Express Fujisan Gotemba' is highly recommended for business travelers seeking both comfort and convenience. The hotel stands out as a high cost-performance business hotel, providing excellent value for money. Its new and modern design ensures exceptionally clean public facilities and rooms, enhancing the overall stay. The check-in process is noted for being smooth and efficient, contributing to a hassle-free experience.
For those traveling by car, this hotel is particularly cost-effective. It offers free washing machines, allowing guests to manage their laundry needs without additional expenses. The presence of a PC and other amenities helps business travelers complete tasks efficiently, making it an ideal setting for remote work.
Although the hotel's location may not have many nearby dining options, the multiple dining options within the hotel itself mitigate this inconvenience. The hot spring and sauna services offer a perfect way to unwind after a busy day, adding to its suitability for business relaxation. Overall, 'Dormy Inn Express Fujisan Gotemba' is comfortable and ideal for business trips, providing a quiet and conducive environment for work and relaxation.