Express Inn & Suites Ontario Airport
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsExpress Inn & Suites Ontario Airport offers a strategically convenient location for travelers, particularly those needing swift access to Ontario Airport. The proximity to major highways and local attractions, combined with nearby shops and restaurants, enhances the convenience of the stay. Although the area can be noisy at times, the well-lit parking adds a sense of security for guests parking near their rooms.
The rooms are generally appreciated for their cleanliness, spaciousness, and modern updates, contributing to a positive experience for most guests. The affordability and well-equipped nature of the accommodation further enhance the appeal. The quieter setting of the rooms is a boon for restful stays, supported by the friendly and accommodating staff. Despite occasional negative reviews mentioning outdated designs and maintenance issues, the majority of visitors find satisfaction with the rooms' condition.
Cleanliness at the hotel is widely recognized, with many guests praising the tidy rooms, comfortable bedding, and spotless bathrooms. The renovations and upgrades contribute to a well-maintained environment, bolstered by the helpful and friendly staff, which adds to the welcoming atmosphere. However, isolated reports of poor cleanliness suggest room conditions may occasionally vary.
The staff receives commendation for their friendliness and efficient check-in process, with many guests highlighting the team's helpfulness and professionalism. These positive interactions greatly contribute to an enjoyable hotel experience, though a few negative encounters at check-in suggest room for improved consistency in customer service.
Opinions on the beds are mixed, with some guests applauding their comfort and spaciousness, paired with good pillows and showers. Unfortunately, others report discomfort due to hard mattresses or squeaky beds resulting from worn springs, along with issues such as stained bed linens. While bed quality seems inconsistent, many guests still find overall satisfaction during their stays.
In summary, Express Inn & Suites Ontario Airport offers a convenient and clean lodging option near Ontario Airport. Positive feedback largely centers around location convenience, cleanliness, and friendly staff, though some variability in room and bed conditions exists.
Categories
The rooms are generally appreciated for their cleanliness, spaciousness, and modern updates, contributing to a positive experience for most guests. The affordability and well-equipped nature of the accommodation further enhance the appeal. The quieter setting of the rooms is a boon for restful stays, supported by the friendly and accommodating staff. Despite occasional negative reviews mentioning outdated designs and maintenance issues, the majority of visitors find satisfaction with the rooms' condition.
Cleanliness at the hotel is widely recognized, with many guests praising the tidy rooms, comfortable bedding, and spotless bathrooms. The renovations and upgrades contribute to a well-maintained environment, bolstered by the helpful and friendly staff, which adds to the welcoming atmosphere. However, isolated reports of poor cleanliness suggest room conditions may occasionally vary.
The staff receives commendation for their friendliness and efficient check-in process, with many guests highlighting the team's helpfulness and professionalism. These positive interactions greatly contribute to an enjoyable hotel experience, though a few negative encounters at check-in suggest room for improved consistency in customer service.
Opinions on the beds are mixed, with some guests applauding their comfort and spaciousness, paired with good pillows and showers. Unfortunately, others report discomfort due to hard mattresses or squeaky beds resulting from worn springs, along with issues such as stained bed linens. While bed quality seems inconsistent, many guests still find overall satisfaction during their stays.
In summary, Express Inn & Suites Ontario Airport offers a convenient and clean lodging option near Ontario Airport. Positive feedback largely centers around location convenience, cleanliness, and friendly staff, though some variability in room and bed conditions exists.
Motel Taking Steps Towards Sustainability
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
Small Motel
Motel with Outdoor Pool
Guest Reviews
Express Inn & Suites Ontario Airport is favorably positioned for travelers seeking convenience and accessibility. Its proximity to the airport makes it ideal for those with flights to catch, ensuring minimal travel time and a stress-free commute. The hotel's location offers easy access to major highways, simplifying journeys to local attractions and various destinations. Guests appreciate the nearby array of shops and restaurants, adding to the convenience of their stays. The location is also advantageous for those attending local events, with quick access to main streets and freeways. While the area can be loud at night, the well-lit parking lot provides reassurance and ease, allowing guests to park right outside their rooms. Overall, Express Inn & Suites offers a strategically positioned base for exploring Ontario, with a variety of amenities within reach.
The rooms at Express Inn & Suites Ontario Airport are generally praised for their cleanliness and spaciousness, with many guests noting their modern and newly renovated appearance. Visitors frequently found the accommodation well-equipped and appreciated the affordability. The staff also added to the positive experience, being described as friendly and accommodating. The quieter setting of the rooms contributed to an enjoyable stay, ensuring minimal outside disturbance.
However, some reviews indicate varying experiences, with occasional mentions of outdated designs and issues with room maintenance. A few guests encountered discomfort due to worn-out furnishings and encountered insects. Furthermore, some logistical inconveniences were noted, such as having to check in through a night window during hot weather. While most guests had a satisfactory experience, occasional complaints suggest that room conditions may vary.
Guests at Express Inn & Suites Ontario Airport have shared mixed feedback regarding the beds at the hotel. On a positive note, some travelers found the bed comfortable, praising it for being wide and large, which added to their overall pleasant experience. Additionally, the accommodation offers good pillows and a satisfactory shower, complementing the comfort of a well-sized bed. However, several visitors experienced issues such as uncomfortable mattresses, some of which were hard or had only a thin layer atop metal frames. There were also reports of beds being squeaky due to worn springs, which impacted the quality of sleep. Complaints included bedsheets with holes and stains, and blankets that contained large burnt holes, suggesting inconsistencies in bed maintenance and linen quality. Overall, while some guests found comfort in their beds, others faced significant discomfort due to these concerns.
Express Inn & Suites Ontario Airport is notably praised for its cleanliness, featuring rooms that are consistently clean and well-maintained. Many guests have found the bedding comfortable and appreciated the impeccable state of the bathrooms. The hotel benefits from renovations, enhancing its appeal, with upgraded facilities that contribute to a clean and tidy environment. Visitors also remark positively on the clean floors and well-lit spaces, adding to the overall sense of cleanliness. The location is favored by guests, offering a sense of safety and comfort. Staff at the hotel are described as friendly, which complements the clean environment, providing a seamless and welcoming experience for guests. However, a few reviews highlight instances of poor cleanliness, citing issues like tobacco smells, dirty bathrooms, stained linens, and pest concerns. Overall, though, the majority of reviews reflect positively on the hotel's commitment to maintaining clean and inviting spaces.
The staff at Express Inn & Suites Ontario Airport receives generally positive remarks from guests, highlighting a quick and friendly check-in process. Many guests praise the staff's helpfulness and professionalism, noting that the team is attentive and outstanding in their service. Throughout various reviews, the emphasis is placed on the excellent customer service provided by the majority of the staff, which contributes to a pleasant experience for those staying at the hotel. However, there are instances where guests have encountered unfriendly treatment, particularly at check-in, suggesting a need for improvement in hospitality and consistent customer service. Despite these few negative experiences, the overall impression of the staff remains favorable, with several guests appreciating the clean rooms alongside the commendable service.
Location Show Map
Location
Rooms
However, some reviews indicate varying experiences, with occasional mentions of outdated designs and issues with room maintenance. A few guests encountered discomfort due to worn-out furnishings and encountered insects. Furthermore, some logistical inconveniences were noted, such as having to check in through a night window during hot weather. While most guests had a satisfactory experience, occasional complaints suggest that room conditions may vary.
Beds
Cleanliness
Staff
Yes, Express Inn & Suites Ontario Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Express Inn & Suites Ontario Airport.
No, Express Inn & Suites Ontario Airport doesn't allow dogs.
Yes, parking facilities are available at Express Inn & Suites Ontario Airport.
No, Express Inn & Suites Ontario Airport doesn't have a gym.
Location Show Map
More Options
