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Summary of reviewsLeopold Hotel Ostend boasts a stellar location, earning high praise from guests for its proximity to the beautiful beach and vibrant city center. Situated within easy walking distance of popular sites like the Kursaal Casino and Leopold Park and well-connected by public transportation to Bruges and other areas, the hotel is ideally positioned for both relaxation and exploration.
Guests frequently commend the hotel's breakfast, noting the extensive variety and high quality of its offerings. With a buffet that includes fresh fruits, yogurt, baked goods, meats, cheeses and hot items, the breakfast caters to various tastes and preferences, often described as delicious and superb. Luxurious touches like champagne on weekends further elevate the experience, though some guests note the breakfast room can get crowded and the cost slightly high.
The rooms at Leopold Hotel Ostend receive mixed reviews. While many guests appreciate the modern, clean and beautifully decorated interiors—with special mention of spacious family rooms, large walk-in showers and ample natural light—others find some rooms to be small, poorly lit or outdated. Despite occasional maintenance issues and noise from poor soundproofing, the overall atmosphere is seen as warm and welcoming, especially for short stays.
Cleanliness is generally a strong point with frequent mentions of spotless rooms, clean sheets and towels and well-maintained public spaces. The diligent efforts of the housekeeping staff are appreciated, although certain areas require more attention to detail, such as dusty surfaces and occasional mold in bathrooms.
The hotel staff consistently receive high marks for their friendliness and attentiveness. Guests highlight the welcoming and accommodating nature of the team, particularly the front desk staff, who provide top-notch service with multilingual abilities. The bartenders and other service staff are also noted for their pleasant demeanor and willingness to assist, contributing to a positive overall experience.
Family travelers find the hotel particularly accommodating with spacious family rooms featuring separate bedrooms for parents and children. The hotel provides thoughtful amenities for young guests, like baby cribs and welcome gifts and offers a safe environment and entertainment options for children.
Parking presents some challenges, as the on-site and immediate parking options are limited and can be pricey. Guests often need to find street or public parking within walking distance, which can sometimes be a hassle, though generally manageable with some planning.
The hotel's nightlife proximity and its own bar, which provides a cozy environment for evening drinks, make it a great choice for guests looking to explore Ostend's vibrant social scene. Despite the potential for noise from late-night revelers, the rooms are generally well-insulated against external sounds.
Wi-Fi connectivity receives mixed reviews with some guests experiencing reliable service and others facing significant issues with configuration and consistent access.
Lastly, while the hotel offers stylish design and friendly service, some guests feel it falls short of a four-star standard due to maintenance issues and the lack of certain amenities. Nevertheless, the Leopold Hotel Ostend remains a popular choice for its excellent location, welcoming staff and overall comfortable accommodations. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Cheap Hotel
4-Star Hotel
Room Types
Charming Double RoomThis room includes a work desk, cable TV and modern furnishings.
This room is 15m2.
Deluxe Double or Twin RoomThese spacious rooms include free Wi-Fi, LCD TV and anti-allergic carpets.
This room is 25m2.
Triple RoomThis room consists of a double room and a room with a single bed.
This room is 20m2.
Family RoomThis room has an extra bedroom for 2 people.
Please note that the room can accommodate a maximum of 4 guests.
This room is 25m2.
Deluxe Room With SaunaThis Deluxe Room with sauna has a private sauna and a salon.
This room is 25m2.
Deluxe Studio with KitchenThis studio has a kitchenware, dishwasher and electric kettle.
This studio is 29m2.
Family Apartment with KitchenThis apartment features a stovetop, seating area and kitchen.
This apartment is 46m2.
Small Cosy Single RoomThis single room has a cable TV.
This room is 10m2.
Please note that this is one of the smallest room in the hotel. If guests need more space the Charming might be more suitable.
Small Cosy RoomThis room is the smallest room type of the hotel at 12 metres square and is best suited for 1 person. If you require more space the Charming Double or other room types are more suitable. Complimentary bottle of water and candy included.
One-Bedroom ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features air conditioning, a tea and coffee maker, a dining area, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
The location of Leopold Hotel Ostend consistently receives high praise from guests. Situated near the beautiful coastline, the hotel is a mere few minutes' walk from the beach, offering easy access to the sea and beach promenade. The hotel is also centrally located, enabling guests to conveniently explore the vibrant city center and enjoy the proximity to shops, restaurants and major attractions like the Kursaal Casino and Leopold Park. Additionally, the convenient connections to Bruges and public transportation options like the nearby train and tram stations make it an excellent base for exploring the broader region. Despite being centrally located, the hotel manages to maintain a quiet ambiance, making it a relaxing retreat after a day of adventure. This combination of beachside charm and urban convenience ensures that the Leopold Hotel Ostend stands out as an ideal choice for travelers.
Breakfast
Visitors to Leopold Hotel Ostend often laud the hotel's breakfast offerings, highlighting a variety of positive attributes. The breakfast buffet is frequently praised for its wide range of choices that cater to different tastes and dietary preferences. Fresh fruits, yogurt, assorted baked goods, meats, cheeses and hot items like scrambled eggs, bacon and even waffle makers make appearances in the reviews. Many guests appreciate the extensive selection, noting the buffet's ability to meet various expectations and preferences.
The quality of the food stands out with terms like "delicious," "superb," and "excellent" used repeatedly to describe the breakfast. It is also described as "excellent" and "top-notch" in terms of presentation and replenishment, ensuring that items are continuously restocked, keeping everything fresh and readily available. Some reviews specifically mention that the breakfast includes luxurious touches such as champagne on weekends, adding to the overall experience.
While the breakfast receives overwhelmingly positive feedback for its variety, quality and freshness, a few guests mention the cost as being relatively high compared to other hotels. There are also occasional comments on the breakfast room being too small and becoming crowded, which occasionally results in a less comfortable dining experience.
Despite these minor points of criticism, the breakfast at Leopold Hotel Ostend is generally very well-regarded with guests appreciating the generous and diverse offerings that contribute to a highly satisfactory start to their day.
Rooms
Leopold Hotel Ostend offers a diverse experience when it comes to its rooms. Guests frequently praise the modern, clean and beautifully decorated interiors, highlighting that many rooms are spacious, bright and cozy. Large walk-in showers and modern bathrooms earn specific acclaim with some rooms offering separate areas for families and ample natural light. Cleanliness is consistently noted, making it suitable for family stays.
However, the hotel also presents some challenges. Numerous reviews mention that some rooms are quite small, poorly lit or outdated. Issues such as noise from poor soundproofing, lack of air conditioning and maintenance problems like broken fixtures or dirty areas also appear. Guests often remark that rooms did not always match the online photos, leading to some dissatisfaction.
On the positive side, family rooms with spacious setups and functional amenities like mini kitchens are well-received. The stylish decor, especially in certain updated rooms, adds to the hotel's charm. Despite some drawbacks, the overall atmosphere of Leopold Hotel Ostend is generally warm and welcoming, particularly for short stays or those seeking a cozy, modern environment.
Beds
The beds at Leopold Hotel Ostend receive high praise for their comfort and quality. Guests frequently describe the beds as comfortable with terms like "heavenly," "super comfortable," and "top-notch" frequently mentioned. Many reviewers appreciate the quality of the bedding, noting it as clean, cozy and contributing to a pleasant sleep experience. The mattresses, often highlighted as excellent, provide substantial comfort, allowing guests to sleep well throughout the night.
Despite the generally positive reviews, a few guests mention some drawbacks. Some found the double beds to be narrow or noted that two single beds pushed together were uncomfortable. A recurring issue was the softness of the mattresses, which not everyone preferred and a few instances of uncomfortable bedding due to mustiness or wear were reported.
Overall, the beds at Leopold Hotel Ostend are well-regarded, contributing significantly to a restful and enjoyable stay.
Cleanliness
Travelers to Leopold Hotel Ostend generally commend it for its cleanliness. Many reviews highlight the hotel's clean rooms with clean sheets and towels, as well as tidy bathrooms. Guests appreciated the spotless state of the bed and the well-maintained public spaces, contributing to a comfortable stay. The housekeeping staff receives positive remarks for their diligent efforts in maintaining cleanliness, providing fresh towels and ensuring clean, spacious rooms.
However, there are mentions of some areas that need improvement. A few guests noted occasional issues with specific cleaning details, such as dusty surfaces, mold in bathrooms and carpeting that appeared shabby and outdated. Additionally, some rooms had issues with trash not being emptied daily and certain areas like tiles and windows weren't cleaned thoroughly. Despite these occasional lapses, the overall sentiment remains positive with many guests finding the hotel to be very clean and comfortable.
Staff
The staff at Leopold Hotel Ostend receive consistent praise for their friendliness and attentiveness. Guests frequently highlight how welcoming and accommodating the team is, right from the reception to housekeeping. The front desk staff, in particular, are noted for providing outstanding service, often described as top-notch, professional and helpful. The multilingual abilities of the reception team, speaking Dutch, French and English fluently, allow them to cater to a variety of guests with ease.
Bartenders and other service staff also leave a positive impression, often characterized as spontaneous, super sweet and cozy. The staff's willingness to assist with guest requests and their overall approachability contribute significantly to the hotel’s commendable reputation for customer service. Guests appreciate the round-the-clock availability of staff, ensuring that help is always at hand.
Although a few guests have mentioned encountering occasional less friendly staff members, the overwhelming majority of reviews speak to a consistently positive experience with the hotel personnel. From smooth check-ins and prompt responses to requests, to detailed attention from maintenance and housekeeping, the level of service appears to be both reliable and efficient.
Special mentions of individual staff members, like Steeven, for their commendable service, also add a personal touch to many stays with guests feeling particularly well-treated. Overall, the staff at Leopold Hotel Ostend seem to play a major role in providing a warm and welcoming atmosphere, making guests feel at home during their stay.
Wi-Fi
Travelers to the Leopold Hotel Ostend have mixed experiences with the hotel's Wi-Fi. While some guests found the Wi-Fi to be good or okay, reporting that it worked well in their rooms, others experienced significant connectivity issues. Several guests noted that the Wi-Fi was difficult to configure, unreliable and occasionally dropped out. Others couldn't access Wi-Fi from their rooms at all or found the coverage to be inadequate and slow. There were also instances where guests had trouble obtaining the Wi-Fi username and password from the reception.
Amidst these inconsistencies, the Wi-Fi in some rooms was reported to be strong and preserved, suggesting that connectivity might be better in certain areas of the hotel. Overall, while free Wi-Fi is available, the quality and reliability of the connection seem to fluctuate, impacting the overall experience for some visitors.
Parking
The parking experience at Leopold Hotel Ostend presents a mix of challenges and advantages. For those looking for budget-friendly options, inexpensive street parking is available, though it's often limited and can be difficult to find, especially on sunny days or during peak times. The hotel offers private parking, but it's restricted to small cars and can be a bit pricey with rates around €20-30 per day. Moreover, the underground private parking is described as tight, dark and sometimes difficult to navigate.
There are convenient public parking facilities within walking distance of the hotel and many guests have found secure and reasonably priced spots nearby. However, some have had to park further away—up to 1.4 km from the hotel. Additionally, there is no reserved space for temporary parking to unload luggage and guests often need to check in first before accessing the private garage.
While helpful staff can guide guests to nearby parking options, it’s evident that on-site and immediate parking is limited, leading to difficulties at times. For those who plan ahead and are patient, parking can be managed effectively. Despite these issues, street and public parking around the hotel often turn out to be affordable and convenient for many guests.
Family
Leopold Hotel Ostend is a family-friendly destination, highly praised for its accommodating and spacious family rooms. Guests frequently highlight the separate bedrooms for parents and children, offering both comfort and privacy. Families appreciate the large, clean spaces, which are well-equipped and thoughtfully designed. The hotel goes the extra mile to ensure a pleasant stay for children by providing baby cribs, toys and even welcome gifts.
Most family rooms are described as spacious and ideal for family stays with some having two separate rooms, facilitating a comfortable stay for larger groups. Although a few reviews mention that certain rooms were disappointingly small or lacked a view, the majority of guests were satisfied with the room sizes and layouts. The hotel staff is notably kind and efficient, contributing positively to the overall family experience.
The hotel also excels in children's entertainment with well-managed activities and a safe environment that makes it particularly appealing for families with young children. Location-wise, it is convenient for family outings, allowing for a successful family vacation. Visitors appreciate the combination of good value for money, efficient service and an overall welcoming atmosphere for a family stay.
Nightlife
Leopold Hotel Ostend offers a prime location for those keen on exploring the nightlife of Ostend. It is situated conveniently around the city center, close to various bars and clubs, making it an excellent base for nightlife enthusiasts. Just a short walk away from the hustle and bustle, guests can enjoy an amazing nightlife experience with numerous bars and discotheques within easy reach. The hotel's own bar is noted for its pleasant atmosphere, functional amenities and efficiency. It even stays open late, providing a cozy spot for a drink in the evening or on special occasions like New Year's Eve.
Despite the vibrant nightlife options nearby, the area can become noisy, especially with partygoers and late-night revelers. Noise from the street, live music and returning guests might pose a challenge for light sleepers. However, the rooms are reportedly well insulated from the outside noise, offering some respite from the lively exterior.
The hotel is also situated close to shops, making it ideal for a combined shopping and nightlife experience. The safe location ensures peace of mind while exploring the area at night. With top-notch service and a well-maintained bar, the Leopold Hotel Ostend provides a great base for experiencing Ostend's dynamic social life, making it suitable for anyone looking to immerse themselves in the local nightlife scene.
4 Star
Leopold Hotel Ostend offers a stylish and beautifully designed interior, providing guests with clean and tidy accommodations. The hotel is well-located, making it convenient for exploring the surrounding area. The staff are noted for being friendly and helpful, contributing positively to guests' experiences. Additionally, the breakfast is often highlighted as a luxury option that enhances the stay.
Despite these positives, many guests feel the hotel does not meet the expectations of a four-star rating with many suggesting it is more comparable to a three-star establishment. The absence of modern equipment, such as a fridge and the condition of the shower facilities seem to fall short of the four-star standard. Maintenance issues, including a slow or out-of-service elevator and the lack of private parking, also detract from the overall experience.
While the hotel offers good value for money and reasonable accommodations at its price point, guests looking for the full four-star experience might find it lacking in certain aspects. Nonetheless, its stylish design and helpful staff make it a pleasant place to stay, especially if managing expectations regarding its star rating.
Business
Leopold Hotel Ostend appears to offer a mixed yet overall positive experience for business travelers. It boasts a prime city center location, close to the train station and key business areas, which is ideal for attending meetings and exploring the city. The thriving and dynamic atmosphere of the hotel provides a conducive environment for lively meetings and efficient work. Business amenities such as a business center ensure no interruptions, facilitating smooth professional engagements. The service received commendations for its efficiency, adding to the appeal. Though the price point was noted as slightly high, the hotel is considered good value for money. Parking difficulties and long elevator wait times were minor drawbacks mentioned, but generally, the hotel was seen as a decent and well-located option for business stays.
No, Leopold Hotel Ostend doesn't have any pool.
No, a spa isn't available at Leopold Hotel Ostend.
No, Leopold Hotel Ostend doesn't allow dogs.
Yes, parking facilities are available at Leopold Hotel Ostend.