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Summary of reviewsAroso Paço Hotel receives widespread praise for its exceptional qualities across several categories, making it a standout destination in Espírito Santo.
**Location:** The hotel is celebrated for its breathtaking setting amidst lush greenery, offering stunning views of the iconic Pedra Azul. Its prime location near Rota do Lagarto and local restaurants ensures convenience for exploration and dining. Guests highlight the tranquility, charming European style and excellent facilities, including a scenic pool overlooking the Blue Stone. The hotel's combination of beautiful vistas, easy accessibility and delightful services, including a top-notch breakfast, make it a highly satisfying choice with excellent value for money.
**Breakfast:** The breakfast experience is particularly noteworthy with guests lauding its exceptional quality and variety. The fresh and artisanal breads, seasonal fruits, cheeses and homemade jams are frequently mentioned. The availability of sparkling wine adds a luxurious touch. The service and thoughtful decoration during breakfast contribute to a cozy atmosphere, making it a memorable part of the stay.
**Dinner:** The hotel's restaurant provides a favorable dining experience with well-prepared, quality dishes at reasonable prices. While the menu could benefit from more options, the ambiance and overall dining service contribute positively to guests' stays.
**Rooms:** Guests find the rooms spacious, comfortable and well-maintained, often highlighting the large, clean and airy accommodations. Many rooms offer beautiful views of the Blue Stone and the hotel's gardens. While some mention the need for modernizing furnishings and improving amenities like acoustic insulation and air conditioning, the overall ambiance and serene environment contribute to a satisfying stay.
**Cleanliness:** The hotel's cleanliness is consistently commended with guests noting the immaculate rooms, well-kept gardens and overall high standards of hygiene. Despite minor room maintenance issues, the overall sentiment is overwhelmingly positive.
**Staff:** The friendliness and attentiveness of the staff are highly appreciated. Guests frequently commend the helpful and polite demeanor of employees, mentioning specific staff members who excel in making guests feel welcome. The exceptional service enhances the overall guest experience.
**Free Wi-Fi:** The Wi-Fi experience is mixed with some guests noting reliable internet access while others report slow and unstable connections, particularly in the rooms. Improving the Wi-Fi infrastructure could enhance the overall guest experience.
**Pool:** The heated pool is a major highlight, often praised for its beautiful setting and genuine warmth, making it inviting even in colder weather. The pool area, surrounded by elegant columns, provides a luxurious and relaxing environment. Guests find the pool a key attraction that significantly enhances their stay.
**Tennis and Parking:** The tennis court, although a highlight for some, could benefit from better maintenance and equipment availability. The parking situation receives mixed reviews with some guests noting good facilities and others suggesting improvements in access and control.
**Family and Beds:** The hotel is deemed family-friendly, though there are suggestions for better maintenance of children's facilities and improvements in children's meal variety. The beds receive positive feedback for comfort, though some guests mention that double beds are essentially two singles pushed together, which might not be ideal for couples.
Overall, Aroso Paço Hotel is renowned for its beautiful setting, exceptional breakfast, friendly staff and delightful heated pool. Despite minor areas for improvement, it offers a memorable, comfortable and enjoyable stay, making it a top choice for travelers in the region. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Located in the beautiful mountain area of Pedra Azul, this 5-star hotel features impressive Greek-style architecture. It offers a heated outdoor pool with panoramic views, a gourmet restaurant providing full board with homemade specialties and fine wines, and various sports facilities like tennis and volleyball courts. Rooms include balconies with garden views, and some feature fireplaces or hot tubs, providing a luxurious and comfortable stay amidst nature.
Family Friendly Hotel
This hotel is located in a classic mansion and offers comfortable rooms and a swimming pool. Its central location provides easy access to local attractions, making it convenient for families to explore Domingos Martins.
Hotel with Parking
Aroso Paço Hotel provides courtesy parking for its guests. The hotel offers free private parking facilities, ensuring a convenient stay for those arriving with their vehicles.
Hotel with Tennis Courts
This hotel features tennis courts, hiking trails, a hot tub, a sauna, an outdoor pool and a children's playground.
5-Star Hotel
This hotel, with neoclassical-style architecture, is situated in the beautiful mountain area of Pedra Azul. It provides a luxurious experience with stunning views and a tranquil atmosphere, ideal for relaxation.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Room Types
Standard Twin RoomThe twin room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The twin room features a wardrobe, parquet floors, heating, a TV, as well as garden views. The unit has 2 beds.
Queen RoomThe double room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned double room offers a TV with streaming services, a minibar, a wardrobe, parquet floors as well as garden views. The unit has 1 bed.
Deluxe Double Room with BathGuests will have a special experience as this double room provides a spa bath and a fireplace. This air-conditioned double room includes a TV with streaming services, a private bathroom as well as a patio. The unit offers 1 bed.
Guest Reviews
9.1
Excellent
Location
Nestled in the heart of nature, Aroso Paço Hotel boasts a breathtaking location that offers stunning views of the iconic Pedra Azul. Guests are enchanted by its idyllic setting amidst lush greenery and beautifully landscaped gardens. The hotel is praised for its prime and easy-to-access location, providing proximity to the Rota do Lagarto and several local restaurants, ensuring convenience for dining and exploration. Visitors appreciate the tranquility and charming European style of the hotel, which also features excellent facilities including a scenic swimming pool overlooking the mesmerizing Blue Stone.
Aroso Paço Hotel's strategic positioning grants guests not only beautiful vistas but also seamless accessibility to the main attractions and shopping areas of Pedra Azul. The quiet and serene environment coupled with an impressive structure makes it the perfect getaway. Patrons highlight the excellent cost-benefit ratio, emphasizing that the picturesque surroundings and comfortable accommodations make it a valuable choice. The hotel's location, complemented by delightful services and a top-notch breakfast, has left visitors highly satisfied, making it a standout destination in the Espírito Santo region.
Breakfast
The breakfast at Aroso Paço Hotel receives overwhelmingly positive reviews from guests. Many describe it as exceptional, wonderful and delicious, emphasizing the high quality and variety of the offerings. Guests appreciate the fresh and artisanal breads, seasonal fruits, various juices, cheeses and homemade jams. The breakfast is noted for its completeness and abundance with some reviewers highlighting the availability of sparkling wine and champagne as a luxurious touch.
The service during breakfast is often praised with specific mentions of the thoughtful decoration and careful arrangement of dishes. Some describe the breakfast as an experience in itself with details like a lit fireplace enhancing the cozy atmosphere.
Despite the occasional suggestion for more fruit varieties or better coffee, the consensus is clear that Aroso Paço Hotel provides a memorable and high-quality breakfast spread that significantly enhances the overall stay experience.
Dinner
Aroso Paço Hotel generally offers a favorable dining experience, as per guest feedback. The restaurant is praised for serving well-prepared food and quality dishes, making it an excellent spot for dinner. While some guests noted that the menu is limited and could benefit from more options, particularly in terms of pasta and other elaborate choices, the overall sentiment points towards high-quality cuisine at reasonable prices.
The ambiance of the restaurant is frequently complimented, contributing to the positive dining atmosphere. Breakfasts are particularly highlighted for their deliciousness and completeness, making mornings delightful for guests. However, there are mentions of occasional shortcomings, including the need for a wider selection and some instances of poor quality food.
Despite some criticism, the combination of good service, tasty meals and quality products tends to leave a positive impression on diners. For those seeking a comfortable stay with satisfying dining options, Aroso Paço Hotel seems to be a reliable choice.
Rooms
The rooms at Aroso Paço Hotel receive high praise for their spaciousness and comfort with many guests highlighting the large, clean and airy accommodations. The beds are comfortable and the rooms are consistently organized and well-maintained. Many rooms offer beautiful and peaceful views, including those of the Blue Stone and the hotel's lush gardens. The architecture and decor blend a classic colonial style with cozy, warm colors, creating a welcoming atmosphere.
However, some guests remark on areas needing improvement. There are mentions of outdated furnishings and a need for modernization, particularly in terms of televisions and bathroom facilities. A few rooms suffer from poor acoustic insulation and lack of additional outlets and there are occasional issues with air conditioning and sun protection. Despite these minor setbacks, the rooms' overall ambiance and the hotel's serene outdoor environment contribute to a generally positive stay.
Beds
The beds at Aroso Paço Hotel generally receive positive feedback from guests for their comfort and quality. Many reviewers describe the beds as comfortable with good and even excellent mattresses and high-quality bedding that enhances the sleeping experience. The rooms are often noted to have large, super comfortable beds that are suitable for a good night's rest.
However, there are some recurring concerns about the beds that tend to affect couples in particular. Several guests mention that double beds are essentially two single beds pushed together, which doesn't provide optimal comfort for a couple. Additionally, some guests found the beds to be either too soft or too firm for their liking with a few describing the mattresses and pillows as uncomfortable or not up to standard.
While the majority of guests appreciate the comfort of the beds, the hotel might benefit from considering feedback on bed configurations and mattress quality to enhance the overall guest experience.
Cleanliness
Aroso Paço Hotel stands out for its exceptional cleanliness, which guests frequently highlight in their reviews. The hotel is consistently described as very clean, well-maintained and organized with immaculate rooms and facilities. The structure of the hotel, from the spacious rooms to the inviting pool area, reflects a high standard of hygiene and upkeep. Guests appreciate the clean bathrooms, tidy accommodations and the well-kept garden. The sense of cleanliness extends throughout the hotel, ensuring that common areas, corridors and guest rooms remain spotless and comfortable.
While most reviews commend the housekeeping service for maintaining impeccable cleanliness, there were a few remarks suggesting areas needing improvement, such as room maintenance and occasional lapses in cleaning schedules. Despite these minor issues, the overall sentiment is overwhelmingly positive. The hotel's environment is consistently clean and accommodating, making it a reliable choice for guests who value cleanliness and comfort during their stay.
Staff
The reviews of Aroso Paço Hotel emphasize the outstanding friendliness and attentiveness of its staff. Guests frequently note the helpful and polite demeanor of employees, both in reception and throughout the hotel. Exceptional service is highlighted as a consistent experience with specific mentions of staff members who excel in making guests feel welcome, such as receptionists Tiago, Yan and Natalia, as well as waiters Filipe and Washington.
Guests appreciate the overall competence and preparedness of the staff, praising the courteous and attentive service that significantly enhances their stay. The cleanliness of the establishment, combined with the friendly and supportive staff, ensures a comfortable and pleasant guest experience.
Highlights include the beautiful architecture of the hotel, an excellent room with a view and a wonderful breakfast. The reception and dining room staff receive particular commendations for their courteous and friendly interactions. Despite a few minor mentions of needed improvements in friendliness, the overall sentiment remains highly positive with guests frequently expressing gratitude for the warm, smiling and helpful nature of the hotel personnel. The consistent quality of service across various departments, including housekeeping and the bar, contributes to a memorable and enjoyable stay for visitors.
Wi-Fi
The Wi-Fi experience at Aroso Paço Hotel is mixed with guests noting varying levels of satisfaction. Many users highlight that the Wi-Fi works perfectly in all areas, indicating a generally reliable and accessible connection in some parts of the hotel. However, numerous reviews report issues with the internet, emphasizing that the connection can be very slow, weak and unstable. Particularly in rooms, the Wi-Fi signal is often described as poor, unreliable or completely non-functional. It seems that the hotel could benefit from more support and improvements in their Wi-Fi infrastructure to provide a consistently strong and stable internet connection for all guests.
Pool
Set against a beautiful natural backdrop, the Aroso Paço Hotel boasts a delightful heated pool that is often highlighted by guests as a key attraction. The pool, surrounded by elegant Greek Roman-style columns, provides a unique aesthetic that enhances the overall ambiance. Visitors particularly appreciate the fact that the pool is genuinely heated and not merely air-conditioned, which makes it inviting even during the chilly winter months.
The pool area itself is described as both beautiful and functional, featuring clean and well-maintained facilities. It’s complemented by serene gardens that add to the hotel's luxurious atmosphere. Guests find the heated pool to be a marvelous and relaxing spot where they can spend hours, particularly enjoying the warm water late into the night.
In addition to the pool, the hotel offers a sauna, which, along with the heated pool, helps to create a more enjoyable and relaxing experience. The presence of two pools—one heated and one normal—provides guests with options to suit their preferences.
Although some reviews mention issues with cleanliness, the majority praise the pool area for its spectacular and breathtaking setting. The hotel's prime location near major tourist spots, restaurants and breweries further enhances its appeal, making the heated pool a central feature in a luxurious and charming venue. Overall, the pool area at Aroso Paço Hotel leaves a lasting impression as a highlight of the guests' stay.
Tennis
Aroso Paço Hotel offers a tennis themed vacation experience, though guests have noted some areas for improvement. The tennis court, while a highlight for some, has received feedback on needing better upkeep with mentions of it being outdated and lacking proper maintenance. Additionally, the hotel does not provide tennis equipment, so visitors should come prepared. Despite these points, the facility remains a key feature for those looking to include tennis in their stay.
Parking
Guests have mixed opinions about the parking situation at Aroso Paço Hotel. The majority highlight the availability of a parking lot and private garage, describing the parking as good and very good. However, some reviewers note a lack of parking control and suggest that the parking could be improved with mentions of poor access to the garage. Despite these concerns, the overall sentiment leans positively towards the parking facilities provided by the hotel.
Family
Aroso Paço Hotel offers a great structure for families, making it an excellent choice for family vacations. Guests have enjoyed wonderful family time, highlighting the friendly environment and overall positive experiences. While the children's toy house needs better maintenance, the overall experience for families tends to be fantastic. However, the children's meals could be improved, as some found them small and tasteless. Despite minor issues with Wi-Fi and meal variety, the hotel remains a good option for families seeking a pleasant stay.
5 Star
The Aroso Paço Hotel stands out for its exceptional elegance and beauty with a charming blend of luxurious architecture and superior facilities. It is widely regarded as a five-star rated hotel, offering exceptional comfort and service. Guests frequently praise the superior room facilities and the luxurious pool temperature. The service, particularly noted for its excellence, includes exemplary efforts from staff members like Tiago at the reception and the superior restaurant services. Described as one of the best and most beautiful hotels, it embodies luxurious and elegant features at every corner, providing a truly memorable stay despite mixed opinions on the pricing relative to its five-star rating.
Heated Pool
At the Aroso Paço Hotel, the heated pool stands out as a major highlight for guests. Praised repeatedly for being wonderful and well-maintained, the pool offers a warm and inviting experience, even accommodating swims during winter. Situated in a beautiful setting, it provides a spectacular view that enhances the relaxation experience. Visitors especially appreciate the pool on rainy nights, finding it a perfect spot to unwind regardless of the weather. The cleanliness and upkeep of the pool are commendable with a noted dry sauna adding to the appeal. Overall, this heated pool is repeatedly mentioned as a delightful and enjoyable feature of the hotel, making it a notable attraction for those looking to relax in warm waters.
Outdoor Pool
The Aroso Paço Hotel's outdoor pool area receives high praise from guests, many of whom highlight the beautiful heated pool. Surrounded by impressive Greek Roman style columns, the pool is described as incredible and a show on its own. The external environment and the exterior view, especially at dusk, are particularly appreciated by visitors. The hotel features two pools, one heated and one regular, offering variety and comfort. The heated pool is a notable favorite, described as lovely and nice. Additional amenities complement the pool experience, including a well-maintained trail to a viewpoint and a barbecue area. However, some reviews suggest areas for improvement, such as better organization, earlier service and increased cleanliness of the pool. Overall, the heated outdoor pool stands out as a key highlight of the hotel's offerings.
Boutique-Style
Aroso Paço Hotel is praised for its elegant and pleasant boutique atmosphere, offering a charming and beautiful place for guests. Visitors highlight the luxurious hotel structure and the availability of quality, imported wines, complementing the fine-dining experience. The hotel is noted for providing great value prices despite rooms being considered expensive by some. While the ambiance and comfort of this boutique hotel are appreciated, some reviews mention a lack of energy and charisma from the front desk staff. The occasional crowing of a rooster adds a unique touch to the setting. Overall, Aroso Paço Hotel is recognized as a lovely hotel with charming rooms, ensuring a luxurious stay akin to most high-end luxury hotels.
Luxury
The Aroso Paço Hotel offers a luxurious experience that combines classic architecture with modern sophistication. Guests are immediately struck by the luxurious ambiance and elegant decoration that evokes a palace-like atmosphere. The hotel's blend of antiquity and contemporary style enhances its grandeur, making it feel like a European castle.
Dining at the Stone Restaurant is a celebrated experience with a menu that leaves an astonishing impression. The visuals around the hotel complement the refined and sophisticated atmosphere, showcasing elements reminiscent of European construction.
The hotel's colonial style and impressive architecture create various inviting environments for guests to enjoy. Additionally, the quality of service and the selection of imported wines further elevate the luxurious stay. Overall, the Aroso Paço Hotel stands out for its luxury and elegance, consistently impressing visitors with its unique blend of refinement and historical charm.
No, Aroso Paço Hotel doesn't have any pool.
No, a spa isn't available at Aroso Paço Hotel.
No, Aroso Paço Hotel doesn't allow dogs.
Yes, parking facilities are available at Aroso Paço Hotel.