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Summary of reviewsThe Holiday Inn Express Pensacola Downtown by IHG is highly regarded for its exceptional location, offering guests a prime position in the heart of Pensacola. This convenient setting provides easy access to downtown attractions, restaurants, and shopping, making it an ideal choice for visitors eager to explore the vibrant city. The hotel's breakfast service garners significant acclaim, with guests frequently praising the freshness and variety of the buffet offerings. The morning meal is consistently highlighted for its quality and diverse options, adding to the overall guest satisfaction.
Rooms at Holiday Inn Express Pensacola Downtown by IHG are consistently described as clean, comfortable, and spacious. The modern amenities and well-designed interiors contribute to a relaxing stay, and the inclusion of large showers and comfortable beds add a touch of luxury. Guests also appreciate the pleasant view overlooking the pool available in some rooms.
The staff at the hotel receive outstanding reviews, noted for their friendliness and attentive service. Guests commend their welcoming demeanor and dedication, often mentioning the staff’s willingness to go the extra mile to ensure a pleasant stay. The team's focus on exceptional hospitality, coupled with their attention to maintaining a clean and well-stocked breakfast bar, leaves a positive impact on visitors. Overall, the hotel successfully combines an excellent location, quality accommodations, and superb service to provide a memorable experience for guests. Show more
Read review summaries for all categories
Categories
Business Hotel
Located downtown, this hotel offers easy access to business locations. It includes standard amenities such as a business center and free Wi-Fi.
Hotel with Gym
Offers a fitness center, allowing guests to maintain their exercise regimen. The hotel combines convenience with opportunities for physical activity.
3-Star Hotel
Providing a downtown location, this hotel offers easy access to Pensacola's attractions. It includes complimentary breakfast and comfortable rooms.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Standard King RoomThis room has flat-screen cable TV, desk, and private bathroom. A sofa bed, microwave, and small refrigerator are provided.
Standard Room with Two Queen BedsThis room has flat-screen cable TV, desk, and private bathroom. A microwave and small refrigerator are provided.
Standard RoomThis room has flat-screen cable TV, desk, and private bathroom.
King Suite with Sofa BedThis suite has flat-screen cable TV, desk, and private bathroom.
Suite - Hearing Accessible - Non-SmokingThis suite has flat-screen cable TV, desk, and private bathroom.
Twin Room - Disability Access with Bath TubThis accessible room has flat-screen cable TV, desk, and private bathroom with a bath tub.
King Room - Hearing Accessible/Non-Smoking This accessible room has flat-screen cable TV, desk, and private bathroom. Visual alarms are also included.
King Room - Mobility Access/Hearing AccessibleThis accessible room has flat-screen cable TV, desk, and private bathroom with a bath tub.
Guest Reviews
9.1
Excellent
Location
Holiday Inn Express Pensacola Downtown by IHG enjoys a prime position in the heart of Pensacola, making it a standout choice for travelers interested in exploring the city. The hotel boasts an excellent location that is both convenient and ideal for visiting downtown attractions. Guests find it perfectly situated, with many mentioning its proximity to numerous restaurants and shopping options. Its fabulous locale provides easy walking access to the vibrant downtown area, allowing for seamless exploration of all Pensacola has to offer.
Breakfast
The breakfast at Holiday Inn Express Pensacola Downtown by IHG receives high praise from guests, frequently described as amazing and outstanding. Reviewers highlight the freshness of the buffet offerings, with an excellent variety and numerous options to choose from. The breakfast is characterized as delicious and perfect, meeting the expectations of those familiar with American standards. Guests appreciate the great selection and the better breakfast options available, which include both classic and diverse choices that cater to different preferences. Overall, the morning meal at this hotel is consistently noted for its quality and range, enhancing the guest experience.
Rooms
The Holiday Inn Express Pensacola Downtown by IHG consistently receives positive feedback regarding the quality of its rooms. Guests frequently describe the rooms as clean, comfortable, and spacious, ensuring a pleasant stay. Many appreciate the modern amenities that enhance their experience, while also highlighting the well-designed interiors. The large showers and comfortable beds are particularly noted for providing a touch of luxury. Some rooms even offer a pleasant view overlooking the pool, which adds to the overall appeal of the accommodations. Overall, guests leave satisfied, emphasizing the hotel’s commitment to providing a comfortable and welcoming environment.
Staff
The Holiday Inn Express Pensacola Downtown by IHG is consistently praised for its outstanding staff. Guests highlight the friendliness, politeness, and courteousness of the team, noting their amazing customer service and helpful nature. The staff's dedication to welcoming guests warmly is frequently mentioned, with many describing them as going above and beyond to ensure a pleasant stay. Their attention to detail is evident, particularly in maintaining a clean and well-stocked breakfast bar. Overall, the staff at this hotel stands out for providing exceptional hospitality and a positive experience for guests.
Yes, Holiday Inn Express Pensacola Downtown by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Pensacola Downtown by IHG.
No, Holiday Inn Express Pensacola Downtown by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Pensacola Downtown by IHG.
Yes, Holiday Inn Express Pensacola Downtown by IHG has a gym.