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Summary of reviewsPearl View Hotel Prai, Penang, offers a generally positive experience, particularly highlighted by its strategic location. Situated conveniently near major roads, the Penang Bridge, and the ferry terminal, it provides easy access to local attractions, eateries, and business areas, making it an ideal choice for both leisure and business travelers. The plentiful parking options further enhance its appeal for those traveling by car.
The breakfast experience at Pearl View varies, with guests enjoying a mix of international and local dishes, served by friendly staff. While the breakfast is noted for being kid-friendly and offering good value for money, there is room for improvement in variety and freshness.
Rooms at the hotel are praised for their cleanliness and spaciousness, offering a cozy atmosphere with effective air conditioning and strong showers. The beds are generally comfortable, contributing to restful stays, and the hotel provides good value for budget-conscious travelers. However, occasional issues such as ants, odors, and windowless rooms are noted by some guests.
Cleanliness across the hotel receives mixed feedback, though many guests find the rooms well-maintained, contributing to a pleasant experience. Some areas, such as carpets and furniture, show signs of aging, indicating a need for updates to meet guest expectations fully.
The hotel staff are often described as polite, friendly, and helpful, particularly in supporting guest needs, although some minor issues with front desk service are reported. The overall welcoming attitude adds positively to business travelers' experiences.
While many guests enjoy the comfortable beds with clean linens, there are some reports of cleanliness issues, such as stains on sheets and hard mattresses. These areas could benefit from better maintenance to ensure a consistently satisfying experience.
In summary, Pearl View Hotel Prai, Penang, presents a solid option for travelers, combining strategic location and reasonable comfort with areas of potential enhancement, especially in breakfast offerings, cleanliness, and bedding maintenance. Show more
Read review summaries for all categories
Categories
Business Hotel
This hotel features meeting and banquet facilities, a business center, and a full-service spa. It caters to corporate meetings and banquets with the Pearl Ballroom, the largest banquet hall in mainland Penang, accommodating up to 1,000 persons.
Cheap Hotel
This 3-star hotel provides comfortable rooms along with amenities like a swimming pool and a fitness center. It is a great value for money with top-notch service.
4-Star Hotel
Offers amenities such as a full-service spa, fitness center, and sauna. While some reviews mention outdated facilities, it provides a range of equipment for guest use.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Gym
Room Types
Superior TwinThe non-smoking rooms feature a flat-screen TV with satellite channels, a small fridge and an electric kettle. The en suite bathroom offers toiletries and a hairdryer. Bottled water is provided.
Rooms are larger.
Deluxe KingThe non-smoking rooms feature a flat-screen TV with satellite channels, a small fridge and an electric kettle. The en suite bathroom offers toiletries and a hairdryer. Bottled water is provided.
Rooms offer additional space.
Executive SuiteThese spacious suites feature a separate living area, work desk and tea/coffee making facilities. The en suite bathrooms offer toiletries and a hairdryer. Bottled water is provided.
Fajar Superior King (No Window)Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Fajar Deluxe KingProviding free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Corner Suite The unit offers 1 bed.
Junior SuiteThe unit offers 1 bed.
Family SuiteThe unit has 3 beds.
Fajar Superior Twin (No Window)The unit offers 2 beds.
Fajar Deluxe TwinThe unit has 2 beds.
Deluxe TwinThe unit offers 2 beds.
Superior KingThe unit has 1 bed.
Family RoomThe unit offers 2 beds.
Presidential SuiteThe unit offers 3 beds.
Guest Reviews
7.1
Good
Location
Pearl View Hotel Prai in Penang boasts a strategic and convenient location that attracts guests looking for easy access to a variety of amenities. Situated near the highway, the hotel provides straightforward access to major roads and is not far from the Penang Bridge and ferry terminal, making it an appealing choice for travelers. Guests appreciate its proximity to numerous food stalls, eateries, and markets, which makes food hunting both simple and enjoyable. With restaurants, a Chinese eatery street, and 24-hour marts close by, dining options are abundant.
The hotel is also conveniently located near the Prai Industrial area and a local temple, ensuring that both business and leisure travelers find the location advantageous. The vicinity includes convenient stores within walking distance, and the ease of accessing nearby malls and towns adds to its appeal. Parking facilities are ample and free for guests, further enhancing the convenience for those traveling by car.
Overall, the location of Pearl View Hotel Prai is frequently praised for its strategic positioning, providing guests easy access to various local attractions and essential services, making it a preferred choice for those visiting Seberang Prai.
Breakfast
Pearl View Hotel Prai in Penang offers a breakfast experience with mixed reviews from guests. On a positive note, some guests found the breakfast to be delicious and excellent, with a satisfying mix of international and local cuisine that exceeded expectations. The presence of friendly and polite staff further enhanced the morning dining experience for many. Moreover, some guests appreciated the value for money aspect of the breakfast, especially for its kid-friendly options.
However, many guests commented on the limited variety of dishes available, noting that the breakfast menu could benefit from more choices and updates to please a broader palate. Several reviews highlighted that the equipment and concept felt outdated, with some specific food items like the sambal lacking in taste. There were also remarks about the same menu being served daily, and concerns about cleanliness and service quality. Despite some decent offerings, the consensus suggests that breakfast at Pearl View Hotel would benefit from improvements to align with the expectations of a four-star hotel experience.
Rooms
Pearl View Hotel Prai, Penang offers a mixed experience when it comes to room accommodations, yet there are several noteworthy positives for travelers considering a stay. Guests frequently remark on the cleanliness, emphasizing rooms that are very clean with no trace of cigarette smell. Many reviews highlight the spaciousness of the rooms, a quality appreciated by those looking for comfort, along with cozy atmospheres that align well with their expectations. The air conditioning is noted for being very cold, complementing the strong shower water functionality, essential for a comfortable stay.
The comfort of the beds and overall room conditions is consistently praised, suggesting that guests can enjoy restful nights, considering the rooms are mostly quiet with no notable interference. Prices are deemed reasonable, aligning with the value offered by the size and comfort of the rooms, making it a worthy choice for budget-conscious travelers.
However, some guests have reported issues such as the presence of ants, occasional odors, and problems with windowless rooms, which might affect those sensitive to such conditions. Despite these occasional drawbacks, the hotel generally provides a satisfactory level of comfort and cleanliness, indicative of a well-maintained property that appeals to guests seeking affordability and practical amenities.
Beds
At Pearl View Hotel Prai in Penang, guests have varied experiences with the beds. Many guests found the beds to be comfortable, with clean linens and sheets. Some reviews mention that the mattresses are comfortable, and requests for certain bed types, such as a big bed, are accommodated by the hotel staff. However, several guests have noted issues with cleanliness, including stains on the bedsheets and pillowcases, and in some cases, hair left on the beds, indicating that cleaning might sometimes be insufficient. There are mentions of hard mattresses and pillows, which some guests found uncomfortable. Additionally, there were isolated reports of issues like ants on the beds and old, worn-out bed sheets that could use some attention. While the hotel seems to cater to some guests' preferences well, there remains room for improvement in maintenance and cleanliness of the bedding.
Cleanliness
Pearl View Hotel Prai in Penang has garnered mixed reviews regarding its cleanliness, with an array of positive comments that highlight various aspects. Guests frequently praise the rooms for being clean and well-maintained, noting daily cleaning services that include changing sheets, which contribute to a pleasant and comfortable stay. The cleanliness of the rooms, bathrooms, and bed particularly stands out, with several reviews expressing satisfaction in these areas.
Despite the hotel's overall facility being described as old and slightly run down in areas, efforts to maintain cleanliness seem to be appreciated. Some reviews highlight the rooms as clean and fragrant, with guests often finding them neat and tidy upon arrival. The hotel appears to offer a satisfactory level of cleanliness, which is deemed acceptable given its age.
Nevertheless, there are some criticisms and areas needing improvement, including issues with dirty carpets and outdated furniture emitting strong odors. Problems such as dusty fans and sticky carpets have been mentioned, suggesting inconsistent cleaning efforts. While some guests find rooms not clean enough, it’s evident that there is room for enhancement in cleanliness standards to better meet guest expectations.
Overall, Pearl View Hotel Prai appears to blend an acceptable level of cleanliness with the charm of an older property, leaving guests with varying impressions of their stays.
Staff
Despite some mixed reviews, the staff at Pearl View Hotel Prai, Penang, are generally described as polite, friendly, and helpful. Many guests appreciated the welcoming attitude and assistance offered by the employees, particularly noting that the staff's overall demeanor was supportive and accommodating. However, a few criticisms emerged regarding the front desk, with some guests experiencing unfriendly and slow responses, and issues related to flexibility and honesty. Management and the day staff were often seen as more attentive in addressing guest requests and maintaining a supportive environment. Overall, business travelers found the friendly staff to be a positive aspect of their stay.
No, Pearl View Hotel Prai, Penang doesn't have any pool.
Yes, a spa is available at Pearl View Hotel Prai, Penang.
No, Pearl View Hotel Prai, Penang doesn't allow dogs.
No, parking facilities aren't available at Pearl View Hotel Prai, Penang.