Perai5.39534000,
100.39790000,
11 Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya(Show on Map)
8.3
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSunway Hotel Seberang Jaya is highly praised for its strategic and convenient location in Seberang Jaya, making it an ideal choice for both business and leisure travelers. It is conveniently situated near various key locations, shopping malls such as Sunway Carnival Mall, supermarkets and a variety of dining options. Additionally, amenities like a brand-new Medical Center and a 7-Eleven add to its appeal. The hotel offers free parking, enhancing its value-for-money reputation. Guests commend the cleanliness and comfort of the hotel, along with the consistently friendly and helpful staff, contributing to a well-rounded and enjoyable stay.
The hotel’s breakfast, while decent, receives mixed feedback for its lack of variety. Guests suggest that the breakfast could be improved with a wider selection of dishes, including more fruits and local delicacies. The current individually packed portions due to COVID-19 precautions are also less preferred compared to a traditional buffet. Despite the generally good quality of the meals, there's consensus on the need for enhancing the breakfast experience to meet the expectations of a four-star hotel.
When it comes to the rooms, guests are consistently impressed by their cleanliness, spaciousness and comfort. The rooms feature modern decor and complete amenities, contributing to a pleasant environment for travelers. Many guests appreciate the well-lighted rooms and comfortable chairs, alongside the excellent housekeeping and attentive staff service. Positive remarks also go to the views from many rooms, which include sights like the Light Hotel and KWSP building.
Cleanliness is a standout attribute at Sunway Hotel Seberang Jaya with numerous reviews highlighting the immaculate condition of the rooms. The hotel maintains high standards of hygiene, ensuring that spaces are tidy, including well-maintained toilets and comfortable beds. This attention to detail extends to the overall guest experience, even with minor issues like room temperature adjustments or an average breakfast not detracting significantly from the overall positive impression.
Finally, the hotel's staff receives frequent compliments for their exceptional service. From the security guards to the front desk and food and beverage personnel, the staff is consistently described as warm, friendly and extremely helpful. Guests feel well looked after, thanks to the politeness and thoughtfulness of the staff, enhancing the overall guest experience through their welcoming and courteous demeanor.
In summary, Sunway Hotel Seberang Jaya offers a well-rounded and comfortable stay with its prime location, clean and spacious rooms, attentive staff and overall commendable service, despite some areas for improvement in the breakfast variety. Show more
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Categories
Hotel near Golf Courses
Located in Seberang Jaya on mainland Penang, this hotel offers good proximity to Penang Golf Resort and Bukit Jawi Golf Resort.
Hotel with Free Wi-Fi
Sunway Hotel provides free Wi-Fi access to all guests, ensuring they stay connected. It is well-regarded for its excellent services and facilities, making it a top choice for travelers seeking reliable internet access.
Business Hotel
Located in the heart of the business district, this hotel offers a 24-hour business center, a 24-hour gym, and laundry facilities. It provides a blend of productivity and relaxation with in-room WiFi and concierge services.
Accessible Hotel
This hotel provides wheelchair accessibility throughout its grounds and has facilities for disabled guests available.
Hotel with Gym
Sunway Hotel Seberang Jaya includes a fitness center among its amenities. It is a suitable option for guests looking to maintain their workout routine.
4-Star Hotel
Consistently receives high ratings for comfort and convenience. Features include a fitness center and access to a golf course. Its location near a major mall and attractions adds to its quality.
Family Friendly Hotel
Room Types
Deluxe Double or Twin RoomThis air-conditioned room opens up to views of the city. It is fitted with a flat-screen cable TV, desk and a sofa. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Premier King or Twin Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views.
Guest Reviews
8.3
Very Good
Location
Sunway Hotel Seberang Jaya receives frequent praise for its highly strategic and convenient location in Seberang Jaya. Guests consistently highlight its central positioning, making it easy to access various parts of the area. The location is particularly ideal for business travelers due to its proximity to key locations and amenities.
Travelers appreciate being close to numerous shopping malls, including Sunway Carnival Mall and a supermarket, which are just around the corner. The vicinity also boasts a variety of dining options with many guests mentioning they could walk to nearby restaurants. The convenience extends to necessities such as a brand-new Medical Center and other standard amenities like the 7-Eleven.
The hotel offers free parking, adding to its value-for-money appeal. Guests frequently commend the cleanliness and comfort of the hotel, along with the friendly staff, making it a well-rounded choice for visitors. Despite a few minor drawbacks, the hotel’s location and overall service quality make it a favorable option for both leisure and business travelers.
Breakfast
Sunway Hotel Seberang Jaya’s breakfast offerings have garnered mixed reviews from guests. Many have noted that the breakfast is satisfactory but lacks variety and could benefit from an enhanced selection, particularly with more fruits and Indian Asena cuisines. Several reviews mentioned that the breakfast was just average with a limited range of options that did not meet expectations for a four-star hotel. Despite the quality being deemed good by some, there is a consensus that more effort could be put into offering a wider array of dishes, including local delicacies like Roti canai and kuih kuih. Additionally, due to COVID-19 precautions, breakfast is served in individually packed portions, which some guests may find less appealing than a traditional buffet experience. Overall, while the breakfast at Sunway Hotel Seberang Jaya is decent, there is considerable room for improvement in terms of variety and overall dining experience.
Rooms
At Sunway Hotel Seberang Jaya, guests consistently highlight the exceptional quality of the rooms. The rooms are described as very clean, spacious and comfortable, providing a pleasant environment for travelers. Guests appreciate the well-maintained and modern decor, noting that the rooms are superb and come with complete amenities. The hotel rooms are spacious, well-lighted and include comfortable chairs. Many visitors have specifically mentioned the cleanliness and the attentive service from the staff, emphasizing the overall comfort and hospitality. The hotel's location also garners positive feedback with many rooms offering nice views such as those facing the Light Hotel and KWSP building. Overall, the reviews suggest that Sunway Hotel Seberang Jaya offers a comfortable and clean stay with excellent room amenities and attentive service.
Cleanliness
Sunway Hotel Seberang Jaya consistently receives positive feedback regarding its cleanliness. Guests frequently highlight the hotel's immaculate environment, describing the rooms as clean, spacious and comfortable. The hotel maintains high standards of cleanliness and hygiene, which contributes to a pleasant stay. Many reviews commend the attentive staff for their helpfulness, further enhancing the overall experience. The amenities also meet guests' expectations, ensuring that the rooms are tidy, the toilets are well-maintained and the beds are especially comfortable. While there were minor issues such as the room temperature and an average breakfast experience mentioned, the overall impression of cleanliness and comfort at Sunway Hotel Seberang Jaya stands out.
Staff
The staff at Sunway Hotel Seberang Jaya consistently receives high praise from guests for their exceptional service. The team, including security guards, front desk personnel and food and beverage staff, is often described as warm, friendly and helpful. Guests frequently highlight the politeness, kindness and understanding shown by the staff. The front desk staff, in particular, stands out for their friendliness and willingness to assist, including helping with check-ins via kiosk. The staff's thoughtfulness and exceptional care ensure that guests feel well looked after, reflecting positively on the hotel's management. Overall, the hotel staff's welcoming and courteous demeanor significantly enhances the guest experience.
No, Sunway Hotel Seberang Jaya doesn't have any pool.
No, a spa isn't available at Sunway Hotel Seberang Jaya.
No, Sunway Hotel Seberang Jaya doesn't allow dogs.
No, parking facilities aren't available at Sunway Hotel Seberang Jaya.