The Courtyard by Marriott Isla Verde Beach Resort is the ultimate family vacation spot in San Juan. With easy access to main highways, exploring the city is a breeze. Families with children will love the resort's family-friendly atmosphere and plethora of activities for the little ones. Room service is a big hit with the grandkids and large groups have plenty of room to gather together. We met many kind and friendly guests during our stay and thoroughly enjoyed everything the resort had to offer. We can't wait to come back with our family in tow!
Residence Inn by Marriott San Juan Isla Verde is highly praised for its strategic location, providing easy access to Isla Verde West Beach, numerous dining options, and the San Juan Airport, all contributing to a seamless and pleasant travel experience. Guests find the proximity to historical sites like Old San Juan particularly convenient for cultural exploration. The serene ambiance and surrounding amenities, such as a nearby 24/7 supermarket, further enhance the appeal, making it an ideal base for relaxation and exploration.
The hotel offers a good buffet-style American breakfast, appreciated for its inclusion and friendly service from the staff, although some guests suggest improvements in variety and freshness. Despite certain drawbacks, the breakfast experience is generally seen as a positive addition to the stay.
Rooms at the Residence Inn are noted for their spaciousness and modern design, featuring a living/dining area, kitchen, and well-appointed bathroom—ideal for both short and extended stays. Though there are isolated reports of minor issues, the overall cleanliness and comfort surpass expectations, with daily housekeeping contributing to a consistently high standard.
Cleanliness across the hotel is emphasized, with guests frequently commending the tidy rooms and common areas. The property is well-maintained, featuring inviting spaces such as the clean pool area, and the staff is responsive to any concerns, ensuring an immaculate environment.
The staff is a standout feature, characterized by their friendliness and attentiveness. Guests frequently mention exceptional customer service, with individual staff members receiving special accolades for their helpful nature. Despite occasional feedback for improvement, the majority appreciate the warm interactions and support, enhancing the overall experience.
The pool area is a delightful aspect of the hotel, praised for its cleanliness, excellent maintenance, and family-friendly facilities, including a kid-friendly splash area. Extended operating hours add value, while skilled poolside service includes attentive bartending, contributing to an enjoyable and relaxing atmosphere.
Comfortable beds in spacious rooms are highlighted as conducive to restful sleep. While some reports of hard beds exist, the general consensus applauds the comfort offered, complementing the hotel’s other amenities like the pool and breakfast. Overall, Residence Inn by Marriott San Juan Isla Verde provides a satisfying blend of comfort, service, and convenience, making it a preferred choice for both leisure and business travelers.
Located on the award-winning Isla Verde Beach, this iconic hotel offers timeless guest rooms, suites, and villa rooms with breathtaking ocean and city vistas. It provides unique onsite experiences, inspired cuisine, a lush poolscape, and iconic entertainment, maintaining a stellar reputation for luxury.
Summary of reviews related to the 'Luxury' category
The Fairmont El San Juan Hotel is a luxurious retreat that will exceed your expectations with its stunning location right on the beach. This modern hotel boasts a beautiful lobby that is always lively, making you feel like you've stepped into another world. The rooms are spotlessly clean and everything about the property exudes tropical luxury. It's a perfect choice for couples looking for a romantic escape as its mix of luxury and tropical atmosphere is unrivaled. The bar and casino are stunning and the hotel's mature and opulent plantings make it a lovely resort for those who feel the beauty of nature. Even though it's an older hotel, it's still in great shape and decorated exceptionally well. All in all, it’s a truly beautiful upscale hotel that you won’t want to leave.
Overlooking Isla Verde Beach, this recently renovated resort offers a sophisticated beachfront experience with a lagoon-style swimming pool, a full-service spa, and multiple dining options. Rooms and suites feature ocean, lagoon, pool, or garden views.
Summary of reviews related to the 'Luxury' category
The Royal Sonesta San Juan is the epitome of luxury. From the moment you step inside the hotel walls, you'll immediately feel the elegance this property exudes. Guests raved about the beautiful ambiance and welcoming atmosphere, which is apparent in every corner of the hotel. This expensive resort has everything you need to feel pampered and rejuvenated- from the stunning architecture to the beautifully designed rooms. With its beautiful property and elegant décor, this hotel has set a new standard for luxury travel. If you're looking for a beautiful resort to relax in, the Royal Sonesta San Juan is the perfect place to stay.
San Juan Water & Beach Club Hotel is a fantastic hotel that attracts guests with its stunning views and luxurious rooftop experience. The hotel's rooftop pool and restaurant receive high praise from reviewers with many guests loving the delicious food and excellent service. The hotel's location, close to a great beach, is also a big draw. Guests can relax on the rooftop's comfortable patio area with fantastic views. Although some guests had minor complaints about the cleanliness of the rooftop furniture, the rooftop pool left guests amazed, calling it "awesome" and "impressive." Overall, San Juan Water & Beach Club Hotel is a great spot for a luxurious getaway.