Piúma Palace Hotel
Piuma
-20.84211000,
-40.72944400
,
Piúma Palace Hotel, Avenida Beira Mar, 438, Acaiaca, Piúma
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Summary of reviewsPiúma Palace Hotel is favorably located on a picturesque beachfront, offering guests convenient access to the beach and stunning sunset views over Gambá Island. Its proximity to the city center further adds convenience, making restaurants and shops easily accessible. Families and travelers with children often appreciate the hotel's strategic location for exploring nearby beaches.
Guests consistently commend the hotel staff for their friendliness and efficiency. Specific staff members, including Jonny, Sandriele, Cláudio, and the owner, Miss Rosângela, are especially praised for their warm hospitality, contributing to a welcoming atmosphere.
The breakfast experience at Piúma Palace Hotel receives positive remarks for its delicious variety, reinforcing the pleasant ambiance provided by the hotel’s beachside setting and polite staff. However, there are occasional criticisms regarding simplicity and limited options, with a need for prompt replenishment at times.
Rooms at the hotel present a mixed experience. While some guests enjoy the spaciousness and ocean views, along with modern conveniences like new air conditioning units, others report maintenance issues, calling for renovations and updates due to signs of wear and tear, such as outdated facilities and limited electrical outlets.
Cleanliness also varies, with some guests complimenting the organization and clean environment, particularly in sea-facing rooms. Nevertheless, inconsistent maintenance across all areas is a concern, with reports of dirty rooms and outdated facilities indicating a need for improvement.
The hotel's wifi services receive mostly negative feedback, citing weak signals and unreliable internet, especially on higher floors, affecting both online connectivity and TV channel access.
Parking is available and appreciated for its convenience, though it is uncovered and operates with time restrictions. The parking area is generally clean and organized despite some critiques of security measures.
For families, Piúma Palace Hotel serves as a cozy retreat. Family rooms with sea views are highlighted, and staff are noted for accommodating specific needs, although improvements in maintenance and accessibility are suggested.
The beds offer mixed comfort, with some guests noting issues with old or hard mattresses and pillows. An update in bed quality and bedding maintenance is recommended to enhance guest satisfaction.
Overall, the hotel offers a satisfactory experience, more aligned with a three-star rather than its claimed four-star status. While providing good cost-benefit value, particularly for business travelers, potential guests should be aware of its outdated amenities and reported billing issues.
Categories
Guests consistently commend the hotel staff for their friendliness and efficiency. Specific staff members, including Jonny, Sandriele, Cláudio, and the owner, Miss Rosângela, are especially praised for their warm hospitality, contributing to a welcoming atmosphere.
The breakfast experience at Piúma Palace Hotel receives positive remarks for its delicious variety, reinforcing the pleasant ambiance provided by the hotel’s beachside setting and polite staff. However, there are occasional criticisms regarding simplicity and limited options, with a need for prompt replenishment at times.
Rooms at the hotel present a mixed experience. While some guests enjoy the spaciousness and ocean views, along with modern conveniences like new air conditioning units, others report maintenance issues, calling for renovations and updates due to signs of wear and tear, such as outdated facilities and limited electrical outlets.
Cleanliness also varies, with some guests complimenting the organization and clean environment, particularly in sea-facing rooms. Nevertheless, inconsistent maintenance across all areas is a concern, with reports of dirty rooms and outdated facilities indicating a need for improvement.
The hotel's wifi services receive mostly negative feedback, citing weak signals and unreliable internet, especially on higher floors, affecting both online connectivity and TV channel access.
Parking is available and appreciated for its convenience, though it is uncovered and operates with time restrictions. The parking area is generally clean and organized despite some critiques of security measures.
For families, Piúma Palace Hotel serves as a cozy retreat. Family rooms with sea views are highlighted, and staff are noted for accommodating specific needs, although improvements in maintenance and accessibility are suggested.
The beds offer mixed comfort, with some guests noting issues with old or hard mattresses and pillows. An update in bed quality and bedding maintenance is recommended to enhance guest satisfaction.
Overall, the hotel offers a satisfactory experience, more aligned with a three-star rather than its claimed four-star status. While providing good cost-benefit value, particularly for business travelers, potential guests should be aware of its outdated amenities and reported billing issues.
Hotel with Parking
This hotel offers free private parking for guests traveling with a vehicle. It is conveniently located near the beach and provides various amenities including a 24-hour front desk and free WiFi.
Family Friendly Hotel
Small Hotel
4-Star Hotel
Guest Reviews
Piúma Palace Hotel enjoys an enviable beachfront position that guests repeatedly praise for its convenience and charm. Nestled close to the coastline, the location allows for easy access to the beach and provides the perfect setting for breathtaking sunsets, especially over Gambá Island. Its proximity to the city center means that restaurants, shops, and malls are all within comfortable reach. Visitors appreciate the scenic views, particularly from family rooms facing the sea, which enhance their stay.
The hotel offers a balance of excellent service and a desirable location, making it an ideal choice for travelers of all kinds. Guests commend the friendly, polite, and efficient staff, highlighting the seamless service they receive. The hotel's strategic location not only offers stunning ocean views but also ensures that other beaches are easily accessible, making it perfect for families and those with small children. Additionally, the hotel is noted for good cost-benefit, cleanliness, and hearty breakfast options, adding to its appeal for a relaxing seaside getaway.
Piúma Palace Hotel offers guests a notable breakfast experience, often praised for its variety and quality. Many guests mention the breakfast as being delicious and well-prepared, with several describing it as wonderful and very good. A number of comments highlight the diversity and plentiful options available, making for a satisfying start to the day. However, there are mentions of simplicity in the offerings, suggesting that some guests found it basic, though still satisfying. There are occasional criticisms regarding the lack of prompt replenishment and limited options, with a few reviews finding the breakfast disappointing. Despite this, the overall sentiment leans toward positive, with the breakfast praised for its taste, variety, and careful preparation. The hotel's seaside location and polite staff also enhance the breakfast experience, adding to the overall pleasant atmosphere.
Piúma Palace Hotel offers a mixed experience when it comes to room quality. Guests often appreciate the spaciousness of certain rooms, especially those with beautiful views of the ocean, adding to the overall value for money. Many rooms feature modern conveniences like new air conditioning units and mini-fridges, and attentive service further enhances the stay.
However, there are concerns about the hotel's need for renovation, with references to outdated and at times uncomfortable facilities. Some rooms exhibit signs of wear, such as peeling ceilings, cracked walls, and stained bedding. Maintenance issues like non-functional air conditioning and limited electrical outlets are also highlighted, suggesting a need for infrastructure improvements.
Overall, while some guests have enjoyed clean and comfortable accommodations, others have encountered issues that could significantly benefit from more consistent upkeep and modern updates.
Visitors to Piúma Palace Hotel have shared mixed feedback regarding the beds. Despite some guests highlighting that the beds are very comfortable or excellent, others have pointed out issues with comfort, noting that mattresses appear old, deteriorated, or too hard. There's a consensus that the beds might benefit from an update, especially since descriptions mention well-used spring mattresses that can deform or feel crooked. Pillows also received some criticism for being old or low. Bedding and bed frames were occasionally noted as needing attention, with concerns about minor stains and dust. While the hotel seems to offer a generally satisfactory sleeping experience, improvements in bed quality and bedding maintenance could elevate guest satisfaction significantly.
Piúma Palace Hotel presents a mixed bag of experiences regarding its cleanliness. Many guests highlight positive aspects of their stay, acknowledging the hotel's organized and clean environment, with some describing the overall cleanliness as very good and even impeccable. Guests appreciate the courteous and friendly service from the staff, which contributes positively to their experience. The sea-facing rooms are often mentioned as particularly clean.
However, the hotel seems to struggle with consistency in maintaining these standards across all areas. Numerous reviews point out significant issues, including dirty rooms, moldy ceilings, and bathrooms that are not adequately cleaned. Facilities are noted as being old and in need of renovation, with broken appliances and dingy bed linens. Musty smells, moldy walls, and remnants of previous guests' toiletries are recurrent complaints, suggesting that attention to detail in cleaning could be improved. While the hotel's cleanliness may satisfy some, it appears there are areas that require substantial maintenance and updating to meet expectations consistently.
The staff at Piúma Palace Hotel receives glowing commendations for their friendliness, politeness, and attentiveness. Guests frequently highlight the team’s excellent service, noting that employees are always ready to provide the best possible experience. Key team members like Jonny, Sandriele, and Cláudio are repeatedly praised for their exceptional courtesy and warmth. Miss Rosângela, the owner, is described as wonderful, further enhancing the welcoming atmosphere of the hotel. Although there were a few concerns about understaffing and isolated incidents of rudeness, these did not overshadow the overall positive feedback. Numerous visitors appreciated the team’s communicative nature and the extra mile they go in assisting guests. The collective effort of the staff, characterized by hospitality and kindness, consistently contributes to a pleasant and accommodating stay.
The guest reviews for Piúma Palace Hotel highlight significant issues with the wifi quality. Many visitors reported that the internet did not work at all, with a weak or unreliable signal being a common theme. This issue was particularly pronounced on higher floors, such as the second floor. Despite a few mentions of good internet, the general consensus was that the wifi leaves much to be desired, contributing to an overall unsatisfactory internet experience. Some guests noted that the connection issues disrupted their access to TV channels as well. The hotel may benefit from addressing these connectivity concerns to enhance guest satisfaction.
The Piúma Palace Hotel enjoys a prime location right in front of the central beach of Piúma, making it an attractive choice for beachgoers. Guests appreciate the ease of accessing the hotel and the availability of ample parking spaces. While the parking is convenient and free, it is primarily an open and uncovered area, leading some visitors to note room for improvement in its structure and coverage. Although the garage operates with certain time restrictions, closing after 11:00 PM, the overall cleanliness and organization of the parking area have received positive mentions. Despite some critiques of security measures, guests generally find the parking facilities sufficient and convenient for their stay.
Piúma Palace Hotel offers a pleasant retreat for families seeking a cozy and family-friendly atmosphere, especially for those traveling with small children. Its prime location by the sea adds to the appeal, providing an idyllic setting for a family getaway. Guests appreciate the family rooms with sea views, highlighting the hotel’s suitability for leisurely family vacations. The staff's readiness to accommodate specific needs, such as providing a lower room for guests with mobility issues, adds a personalized touch that families find comforting. While the hotel does not claim a luxury status, its welcoming environment makes it a favored choice for many families. However, some guests have noted issues with maintenance, such as leaks, and suggest improvements in accessibility, indicating areas where the hotel could enhance the overall experience.
Piúma Palace Hotel offers a satisfactory experience that aligns more closely with a three-star rating rather than its claimed four-star status. The facilities are simple yet adequate, providing a good cost-benefit for budget-conscious travelers, particularly those visiting for business rather than leisure. The hotel meets basic expectations, though some might find it lacking for tourism-focused stays. Guests have noted that the hotel's amenities feel quite outdated, with some rooms showing signs of wear and tear, such as cracked walls and aging doors. Additionally, the lack of assistance for carrying luggage to upper floors may be inconvenient for some. While the linens were described as worn, they don't severely detract from the overall practical value the hotel provides for its price. However, potential guests should be aware of reported issues with billing, which require resolution.
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Location
The hotel offers a balance of excellent service and a desirable location, making it an ideal choice for travelers of all kinds. Guests commend the friendly, polite, and efficient staff, highlighting the seamless service they receive. The hotel's strategic location not only offers stunning ocean views but also ensures that other beaches are easily accessible, making it perfect for families and those with small children. Additionally, the hotel is noted for good cost-benefit, cleanliness, and hearty breakfast options, adding to its appeal for a relaxing seaside getaway.
Breakfast
Rooms
However, there are concerns about the hotel's need for renovation, with references to outdated and at times uncomfortable facilities. Some rooms exhibit signs of wear, such as peeling ceilings, cracked walls, and stained bedding. Maintenance issues like non-functional air conditioning and limited electrical outlets are also highlighted, suggesting a need for infrastructure improvements.
Overall, while some guests have enjoyed clean and comfortable accommodations, others have encountered issues that could significantly benefit from more consistent upkeep and modern updates.
Beds
Cleanliness
However, the hotel seems to struggle with consistency in maintaining these standards across all areas. Numerous reviews point out significant issues, including dirty rooms, moldy ceilings, and bathrooms that are not adequately cleaned. Facilities are noted as being old and in need of renovation, with broken appliances and dingy bed linens. Musty smells, moldy walls, and remnants of previous guests' toiletries are recurrent complaints, suggesting that attention to detail in cleaning could be improved. While the hotel's cleanliness may satisfy some, it appears there are areas that require substantial maintenance and updating to meet expectations consistently.
Staff
Wi-Fi
Parking
Family
4 Star
No, Piúma Palace Hotel doesn't have any pool.
No, a spa isn't available at Piúma Palace Hotel.
No, Piúma Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Piúma Palace Hotel.
No, Piúma Palace Hotel doesn't have a gym.
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