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Summary of reviewsHotel Thermas da Mantiqueira in Poços de Caldas is highly regarded for its remarkable location, situated in the heart of the city and within walking distance to various tourist attractions such as Thermas Antônio Carlos and José Affonso Junqueira Park. Guests appreciate the convenience of exploring cultural and relaxing attractions on foot, as well as the proximity to shopping areas, bars, and restaurants. This strategic positioning, paired with a clean and organized environment, friendly staff, and excellent cost-benefit balance, makes the hotel an appealing choice for travelers.
The breakfast experience at the hotel is another highlight, receiving widespread praise for its quality and variety. Guests enjoy a selection of breads, cakes, fruits, natural orange juice, and coffee, with attentive service adding to the overall enjoyment. Despite occasional critiques regarding replenishment and cutlery supply, the breakfast often exceeds expectations and offers a pleasing Minas Gerais flair.
Rooms are noted for cleanliness and spaciousness, with comfortable bedding enhancing the stay. However, they are considered basic and somewhat outdated, missing amenities like air conditioning and sufficient electrical outlets. While some guests find them satisfactory, others cite issues such as mold, pests, and noise, pointing to a need for modernization.
Cleanliness receives mixed reviews; although many guests praise the fresh and organized state of rooms, some issues with bathroom windows, light fixtures, and certain areas have been noted. Consistent attention to these vulnerabilities could enhance the guest experience.
The staff at Hotel Thermas da Mantiqueira is frequently lauded for their kindness and attentiveness, contributing greatly to guest satisfaction. Despite the simplicity of the accommodations, the exceptional service stands out as a defining characteristic of the hotel.
Notably, the Wi-Fi service requires improvement, as connectivity issues are a common concern. Moreover, parking can be challenging due to limited availability and tight spaces in an external lot, necessitating strategic planning for those who prioritize secure vehicle accommodation.
The comfort of the beds receives varied feedback; many guests find them cozy and conducive to restful sleep, while others describe them as too hard or too soft, affecting their rest quality. Overall, the hotel offers excellent value for a three-star establishment, providing affordable comfort and good service to budget-conscious travelers in a central location. Show more
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Categories
Family Friendly Hotel
Located in front of the central square and floral clock, it provides a convenient and scenic location for families. The proximity to these landmarks offers easy access to local attractions and activities.
Accessible Hotel
This hotel lists accessibility links and features among its amenities. It is located in the city center, close to attractions.
Small Hotel
Located in front of the Central Square and Floral Clock, this hotel offers a comfortable stay with an indoor pool. The location and amenities make it a convenient and relaxing choice.
3-Star Hotel
This hotel is centrally located, facing the Central Square and Floral Clock. It is noted for its good location and convenient access to nearby attractions.
Hotel with Indoor Pool
This hotel provides a covered pool with hydromassage facilities. It is designed for guests to enjoy swimming and relaxation regardless of the weather conditions.
Hotel with Heated Pool
Located in Poços de Caldas, this hotel features a heated pool. The hotel is well-regarded for its location and amenities.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Cheap Hotel
Room Types
Classic Triple RoomThis triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
Double or Twin RoomThis twin/double room includes a flat-screen TV with streaming services and a private bathroom.
Deluxe Double or Twin RoomThis twin/double room includes a flat-screen TV with streaming services and a private bathroom.
Deluxe Twin RoomThis twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Two-Bedroom ApartmentThe apartment has 2 separate bedrooms and 2 bathrooms with a shower. This apartment features a wardrobe and a flat-screen TV with streaming services. The unit has 3 beds.
Triple RoomThis triple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Guest Reviews
Location
Hotel Thermas da Mantiqueira in Poços de Caldas boasts an exceptional location, making it a highly appealing choice for travelers eager to explore the city. Situated right in the heart of the city, it's within walking distance to numerous tourist attractions, including Thermas Antônio Carlos and José Affonso Junqueira Park. The hotel provides easy access to a vibrant array of shopping areas, bars, and restaurants, ensuring that guests can enjoy the hustle and bustle of city life effortlessly.
The hotel's proximity to the main squares and commercial points allows visitors to leisurely discover the charm of Poços de Caldas on foot. Guests appreciate the convenience of having everything they need close by, noting that the location is perfect for exploring both cultural and relaxing attractions.
Besides its strategic positioning, the hotel also receives praise for its clean and organized environment, along with friendly and helpful staff. The combination of a great cost-benefit balance and an impressive location makes it a standout option for those visiting this picturesque Brazilian city.
Breakfast
The breakfast offerings at Hotel Thermas da Mantiqueira in Poços de Caldas have received widespread praise for their quality and taste. Guests frequently describe the breakfast as very good, excellent, and even exceptional, with many appreciating the variety, including a wide assortment of breads and cakes, fruits, natural orange juice, and flavorful coffee. The staff's attentive service complements the breakfast experience, adding to the overall satisfaction. On the contrary, some guests have noted shortcomings, such as limited options, occasional lack of replenishment of specific items like eggs and cheese bread, and issues with cutlery supply. Despite these occasional criticisms, the overall consensus highlights a breakfast experience that is fulfilling and often exceeds expectations, enriched by its Minas Gerais flair.
Rooms
Hotel Thermas da Mantiqueira in Poços de Caldas receives mixed reviews when it comes to the rooms. Visitors often appreciate the spaciousness and cleanliness, highlighting clean accommodations with comfortable beds and linens. The rooms are noted as basic and have a dated appearance, yet some guests find them satisfactory and functional. Despite the absence of air conditioning and a lack of modern amenities, such as sufficient electrical outlets and a minibar, guests find the rooms off a good amount of space and basic comforts like warm and fragrant blankets.
However, several issues detract from the experience. The facilities are old, with reports of noise from the elevator, mold in the bathrooms, and problematic drainage. Some reviewers report spotting pests in the common areas and highlight that the decor and infrastructure are overdue for upgrades. The installations can be uncomfortable, with criticisms of a weak shower, small and hard beds, and insufficient air circulation making the rooms stuffy. Although some necessities are in working order, many visitors feel the accommodations fall short of expectations, suggesting a need for attention and modernization to enhance comfort.
Beds
At Hotel Thermas da Mantiqueira in Poços de Caldas, the reviews regarding the comfort of the beds are mixed. Many guests find the beds to be comfortable and cozy, with some describing them as featuring perfect bedding and good mattresses, contributing to a restful night's sleep. The rooms are noted for being clean and airy, complementing the cozy sleeping environment. The positive sentiment around the comfort of the beds is often highlighted by the satisfactory experience guests have with the cleanliness and quality of the bed linens.
However, not all feedback is glowing. Some guests express dissatisfaction with the mattresses and pillows, describing them as old, hard, and uncomfortable, with mattresses that sink upon lying down. This has led to discomfort for some, resulting in poor rest and, in some cases, leading guests to shorten their stay. Despite these criticisms, the hotel's fantastic breakfast and generally clean environment are mentioned as agreeable qualities that may offset some of the shortcomings perceived in bedding comfort.
Cleanliness
Hotel Thermas da Mantiqueira in Poços de Caldas receives mixed reviews regarding its cleanliness. On the positive side, many guests note that the rooms are very clean, with fresh-smelling bed linens and well-organized spaces. The cleanliness of the bed and bath linens frequently receives praise, contributing to an overall impression of tidiness and comfort.
Guests also speak highly of the hotel's location, often emphasizing its strategic setting near the Praça Central and Relógio Floral, which enhances the appeal of staying there. Exceptional service is mentioned by visitors, who find everything generally well-maintained and organized.
However, there are some criticisms that potential guests should be aware of. Numerous reviews highlight issues with the bathroom windows, which are reported to be dirty, as well as light fixtures filled with dead mosquitoes. Others mention problems such as a sunken bathroom floor, dusty wardrobes, and cobwebs. Complaints extend to mold, hair left on floors, and strong odors in certain areas, indicating that the cleaning staff might need to improve attention to detail on some occasions.
While rooms are mostly clean and comfortable, guests point out areas that need better upkeep, such as the pool and breakfast service, which are described as lacking due to stale products. Overall, the hotel provides clean accommodations with a fantastic location, but attentiveness during room cleaning and maintaining common areas more carefully could enhance the guest experience.
Staff
Hotel Thermas da Mantiqueira in Poços de Caldas receives high praise for its exceptional staff, known for their attentiveness and kindness. Guests frequently highlight the team's courteous and polite nature, noting that the service is consistently outstanding. The staff's friendly demeanor is complemented by their willingness to assist and ensure a pleasant stay for all guests. Reviewers often commend specific employees for their exemplary service, and the attentive approach extends from reception to the kitchen. The hotel's owners are also appreciated for their dedication to customer satisfaction, enhancing the overall experience with their hospitality. While the accommodation is described as simple, the commendable service and excellent location make it a notable choice for visitors.
Wi-Fi
Hotel Thermas da Mantiqueira in Poços de Caldas offers a charming stay with a prime location facing the Praça Central and the Relógio Floral, but guests have reported consistently concerning experiences with the Wi-Fi service. The internet connection tends to be erratic and unreliable, leading to difficulties in connecting devices, including TVs. At times, staff have been unable to provide necessary Wi-Fi information, leaving guests without access. Overall, the hotel's current Wi-Fi capabilities reflect a need for significant improvement, as it is a crucial feature for many modern travelers.
Parking
When considering a stay at Hotel Thermas da Mantiqueira in Poços de Caldas, prospective guests should be aware of the parking situation. While there is an option for paid parking, availability is quite limited and often falls short of demand during busy times. The hotel does not have its own parking facility, but rather offers access to a nearby private lot at an additional daily cost. This lot is known for its tight spaces, making it challenging for larger vehicles like SUVs. The parking arrangement operates on a first-come, first-served basis, and it is possible for guests to find it fully occupied upon arrival, leaving their vehicles on the street overnight. A strategic plan for parking is crucial for those who prioritize convenient and secure vehicle accommodation when selecting a hotel.
3 Star
Hotel Thermas da Mantiqueira in Poços de Caldas is praised for its excellent value, offering a great cost-benefit usually expected from a three-star category. Situated in the heart of the city, it provides easy access to the central square and the Floral Clock, making it convenient for guests. Visitors appreciate the affordability paired with good service, finding the price reasonable and in line with expectations for such accommodations. The hotel's simplicity is complemented by clean rooms and well-mannered staff, contributing to a pleasant stay. While the breakfast may not receive as much acclaim, the overall experience aligns well with the needs of budget-conscious travelers seeking comfort in a central location.
Yes, Hotel Thermas da Mantiqueira - Poços de Caldas - De frente para a Praça Central e Relógio Floral has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Thermas da Mantiqueira - Poços de Caldas - De frente para a Praça Central e Relógio Floral.
No, Hotel Thermas da Mantiqueira - Poços de Caldas - De frente para a Praça Central e Relógio Floral doesn't allow dogs.
Yes, parking facilities are available at Hotel Thermas da Mantiqueira - Poços de Caldas - De frente para a Praça Central e Relógio Floral.
No, Hotel Thermas da Mantiqueira - Poços de Caldas - De frente para a Praça Central e Relógio Floral doesn't have a gym.