Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsLisboa Hotel offers a largely positive experience for its guests with standout features and minor areas of improvement.
The hotel's central location is frequently praised as excellent, providing easy access to popular attractions, restaurants, markets and pharmacies. This prime location allows guests to explore the city conveniently and immerse themselves in the local culture, significantly enhancing their stay.
The breakfast at Lisboa Hotel receives high marks for quality and variety with many guests describing it as a delight and one of the highlights of their stay. The selection is fresh and comprehensive, contributing to a satisfying start to the day, despite minor criticisms regarding limited hours and occasional repetition.
Guests have mixed reviews concerning the rooms. While some appreciate the airy, very clean rooms with soft mattresses and hot showers, others note issues such as small size, outdated furnishings and occasional cleanliness lapses. The presence of cockroaches and a need for better maintenance were also mentioned, indicating room for improvement.
Cleanliness overall is a major strong point for Lisboa Hotel. The majority of visitors commend the spotless and well-maintained environment. Daily cleaning is thorough, ensuring that rooms and facilities are comfortable and welcoming. The staff’s high standards contribute significantly to guests' positive experiences.
The staff is another highlight of Lisboa Hotel, frequently described as attentive, polite and helpful. Their friendliness and courteous demeanor receive constant praise with several mentions of individual staff members going above and beyond to assist guests.
However, the Wi-Fi service at Lisboa Hotel is a notable area needing improvement. Many guests report weak signals and unreliable connectivity, affecting both rooms and common areas.
The heated pool is generally appreciated for its pleasant temperature and leisure value, though some guests point out minor cleanliness and maintenance issues. Despite concerns regarding the pool area, the feature is still considered excellent by many.
Parking presents another challenge with guests noting additional fees, a small and tight parking lot and the requirement to leave car keys at the reception. These elements contribute to a less convenient experience, though an alternative paid parking option nearby is available.
Finally, beds at Lisboa Hotel are generally well-regarded for their comfort and quality with clean and fragrant bedding enhancing the sleep experience. Some minor complaints about mattress and pillow quality suggest that there is room for small improvements in this area.
In summary, Lisboa Hotel's excellent location, delicious breakfast offerings, high cleanliness standards and friendly staff create a largely positive experience, despite some areas that could benefit from further attention and enhancement. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Located in Poços de Caldas, this hotel is in a prime location for enjoying the city's nightlife. It offers convenient access to various entertainment options.
Business Hotel
This hotel offers practical accommodations and is located centrally in Poços de Caldas.
Hotel with Parking
This hotel provides secure, covered parking options including both self-parking and valet service, available for a daily fee.
Hotel with Gym
The hotel features a gym and two indoor swimming pools, providing options for exercise and relaxation.
3-Star Hotel
This hotel is well-regarded, with couples giving it high ratings. It offers nice views and is situated close to Paco das Aguas Shopping Center and Thermas Antonio Carlos.
Hotel with Indoor Pool
Features a heated indoor pool, with additional mentions of having two indoor pools, providing diverse options for swimming and relaxation.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool
Accessible Hotel
Hotel with Children's Pool
Hotel with Heated Pool
Room Types
Standard Double RoomThe double room features a carpeted floor, as well as a private bathroom featuring a shower. The double room provides a minibar, a wardrobe, parquet floors, a flat-screen TV with cable channels, as well as mountain views. The unit offers 1 bed.
Standard Triple RoomThis triple room offers 1 single bed and 1 double bed.
Superior Triple RoomThis room features a hairdryer and a flat-screen TV with DVD player. It offers offers 1 single bed and 1 double bed.
Superior Double RoomThis room features a hairdryer and a flat-screen TV with DVD player.
Standard Single RoomThe single room offers a carpeted floor, as well as a private bathroom featuring a shower. The single room provides a minibar, a wardrobe, parquet floors, a flat-screen TV with cable channels, as well as city views.
Superior Single RoomThe single room features a private bathroom equipped with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a minibar, a wardrobe, parquet floors as well as city views.
Guest Reviews
8.3
Very Good
Location
Lisboa Hotel boasts an impressive location, often described as excellent, perfect and privileged by its guests. Situated centrally, it offers convenience for those looking to explore the city with ease. The hotel's prime location places tourists close to popular attractions, restaurants, markets and pharmacies, making it an ideal choice for travelers wanting to immerse themselves in the local culture. It's well-situated for walking, allowing guests to navigate the city effortlessly. Moreover, the quality of service and cleanliness complement the strategic location, contributing to an overall positive experience. Despite some minor issues like ants reported in the rooms, the central and convenient setting continues to be a major highlight for visitors.
Breakfast
Lisboa Hotel's breakfast offerings receive substantial praise for their quality and variety. Guests commonly describe their morning meals as great, delicious, fantastic and excellent, often highlighting the exceptional completeness and the wide variety available. Specific mentions of the breakfast being a delight and wonderful contribute to an overall positive impression. Many appreciate the good and fresh selections with several reviews noting the breakfast as a standout feature of their stay.
However, a few comments mention room for improvement, such as restricted breakfast hours, lack of replenishment for certain items and occasional repetition in offerings over multiple days. Nevertheless, the general consensus reflects a high level of satisfaction with the breakfast often described as a highlight of the hotel experience.
Rooms
Lisboa Hotel presents a mix of experiences when it comes to its rooms. Guests have found some positive points, highlighting the airy and very clean nature of some rooms and appreciated the very soft mattresses and hot showers. It is considered great value for money by some. However, several areas need attention. Issues such as moldy bathroom grout, thin pillows, a lack of bedside switches or lamps and a pervasive used smell from the blankets were frequently noted. The rooms are described as generally small, dusty and in need of renovation with some reports of cockroaches. The accommodation appears outdated with a structure that could benefit from fresh paint, better maintenance and the installation of air conditioning to improve comfort for future guests.
Beds
Lisboa Hotel consistently receives high praise for its comfortable beds and pleasant mattresses with guests frequently highlighting the excellent quality of the beds. Many reviews mention very comfortable mattresses, clean bedding and a soft, fragrant feel, contributing to a positive sleep experience. However, there are a few areas for improvement. Some guests found the mattresses slightly uncomfortable or mentioned sagging in the center. Pillow quality also drew mixed feedback; while some found them acceptable, others described the pillows as too thin, hard or in need of replacement. Additionally, a few guests noted that certain beds were narrow or small and some beds were described as low. Despite these minor issues, the overall sentiment suggests that Lisboa Hotel provides a generally comfortable sleeping environment.
Cleanliness
Lisboa Hotel has garnered a plethora of positive feedback regarding its cleanliness, making it a standout feature for guests. The majority of reviews commend the hotel for its excellent cleanliness, describing the environment as very clean, spotless and well-maintained. Guests frequently highlight the consistently high standards of daily cleaning, noting that rooms are cleaned meticulously each day.
The rooms themselves are described as both clean and comfortable with guests appreciating the cozy and pleasant atmosphere. The hotel's facilities also receive praise for their cleanliness and organization, contributing to an overall high sense of comfort. Despite a few criticisms about specific areas like grout in bathrooms, the overall impression is that of a clean and pleasant place to stay.
In addition to cleanliness, the hotel offers appropriate and good facilities, including well-served breakfasts with a good variety and quality, which adds to the positive guest experience. The warm and airy rooms at night are also noted positively.
The staff receives high marks for their great service, contributing further to the pleasant experience at Lisboa Hotel. While there are minor mentions of areas needing improvement, such as some aspects of bathroom cleaning, these are outweighed by the numerous praises of the hotel's cleanliness and overall comfort.
Staff
At Lisboa Hotel, guest reviews consistently highlight the commendable behavior of the staff. Words like attentive, polite and helpful are repeatedly used to describe the receptionists and other employees. Guests frequently mention the high level of service provided, noting the friendliness and courteous demeanor of the staff members. The hotel's team is praised for being always ready to assist and provide excellent service. Special acknowledgment goes to individuals like Elaine for her attentiveness and helpfulness. The kindness of the hotel staff is another recurring theme, contributing significantly to the positive experiences of the guests. Overall, the hospitality at Lisboa Hotel earns high marks for its polite and friendly nature.
Wi-Fi
The reviews for Lisboa Hotel highlight significant issues with the internet connectivity. Guests repeatedly mention that the Wi-Fi signal is very weak and often does not work at all, both in the rooms and common areas, including the restaurant. Many found the Wi-Fi to be unreliable and insufficient for their needs with several reports of a total lack of internet connection. Overall, the guest feedback points to a pressing need for improvement in the hotel's Wi-Fi service.
Pool
Lisboa Hotel features a heated pool that guests often describe as nice, warm and perfect for leisure. The pool's temperature is generally appreciated, although a few reviews mention occasional temperature issues and stained edges. Despite these minor drawbacks, many guests still found the pool to be excellent and wonderful. The hotel's comfortable accommodations, convenient location and kind staff also contribute positively to the overall experience. However, the cleanliness of the swimming pool area has been a point of concern for some visitors.
Parking
Guests of the Lisboa Hotel have raised a few concerns regarding the parking facilities. The primary issue noted is that parking incurs an additional fee, which is not included in the reservation rate and is only mentioned after booking. The parking lot itself is described as small and difficult to navigate with tight spots making it challenging for guests to park comfortably. Some reviews also highlight the necessity of leaving car keys at the reception and the lack of responsibility assumed by the hotel for parked vehicles. Despite these drawbacks, there is a nearby paid parking option available for those who prefer it.
Yes, Lisboa Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.
No, a spa isn't available at Lisboa Hotel.
No, Lisboa Hotel doesn't allow dogs.
Yes, parking facilities are available at Lisboa Hotel.