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Summary of reviewsHotel Mirador is celebrated for its breathtaking and serene location, perched above Aulla with stunning views of the Apuan Alps. The tranquil setting offers guests a picturesque escape, complete with exceptional terraces overlooking the valleys and mountains, perfect for those craving peace and natural beauty. The nearby village of Podenzana adds charm with its local character and beautiful scenery, making the overall experience at Hotel Mirador unforgettable for travelers seeking scenic tranquility and authentic local flavors.
The hotel's restaurant is a standout feature, receiving high praise for its delicious typical Italian cuisine. Guests appreciate the flavorful dishes, including local specialties like panigacci and the broad selection on offer, which even includes gluten-free options. The friendly staff enhances the dining experience and the exceptional views from the restaurant's terrace make meals there memorable, despite the slightly higher price point.
However, the breakfast experience garners mixed reviews. Some guests laud the excellent quality, particularly the homemade cakes and local specialties, but there are concerns about the limited selection and the additional cost for breakfast. The timing of the breakfast service, starting at 8:15 am, also poses an inconvenience for early risers. While certain elements of breakfast are praised, improvements in variety and availability could enhance the guest experience.
The rooms at Hotel Mirador are an area needing attention. Criticisms include the small size of rooms and bathrooms, outdated furnishings and lack of air conditioning, which can make stays uncomfortable during hot months. Noise and cleanliness issues, especially in bathrooms, are frequently mentioned, suggesting a need for significant updates to meet guest expectations.
Cleanliness is another mixed aspect. While some guests regard the hotel as well-maintained and clean, there are notable complaints about hygiene, particularly in the bathrooms, indicating inconsistent cleaning standards.
The staff at Hotel Mirador receives widespread acclaim for their friendliness and helpfulness, significantly enhancing the guest experience. Their warm and welcoming nature, along with their prompt resolution of issues, leaves a positive impression on most visitors. Despite a few reports of unfriendliness, the majority of reviews highlight the staff's kindness and assistance as key contributors to an enjoyable stay.
Overall, Hotel Mirador offers a memorable experience through its stunning location, excellent dining and friendly staff, though improvements in room comfort and breakfast variety could elevate the guest experience further.
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