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Summary of reviewsSituated in the vibrant heart of Berkeley, University Inn & Suites Berkeley is highly praised for its unbeatable location. The hotel sits conveniently close to the UC Berkeley campus and downtown areas, making it an ideal base for both work and leisure visitors. Its proximity to local transportation options, including the BART train system, makes trips to San Francisco and the wider Bay Area both quick and easy. Guests particularly appreciate the nearby dining options and trendy coffee shops, as well as the affordability and value the hotel offers in comparison to other local accommodations.
The rooms at University Inn & Suites are generally spacious and clean, providing a comfortable stay for many. Guests have noted the modern amenities in some recently renovated rooms, while the comfortable beds contribute to a restful night's sleep. The hotel's warm and friendly staff adds to the overall experience, ensuring efficient check-in and out processes and accommodating requests, such as holding baggage throughout the day.
Cleanliness is another positive aspect frequently mentioned in reviews. The property is described as maintaining a clean and comfortable atmosphere with well-maintained environments and professional management that enhances the guest experience. Despite some isolated reports of residual odors and a need for more thorough cleaning in specific areas, the hotel's overall cleanliness is commended.
The staff at University Inn & Suites Berkeley consistently leave a lasting impression on guests with their friendly and accommodating service. Known for being helpful and knowledgeable about the area, they provide excellent customer service that stands out during check-ins and interactions throughout the stay. They are noted for their commitment to ensuring a pleasant visit to Berkeley.
While the breakfast offerings receive mixed feedback, some guests find the selection satisfactory and delicious, particularly enjoying items like warm eggs, sausage, and waffles. The availability of coffee and water throughout the day is a nice perk, although there is some desire for a more diverse menu.
Overall, University Inn & Suites Berkeley is recognized for its advantageous location, comfortable rooms, and attentive staff, making it a practical and appealing choice for budget-conscious travelers. While there is room for improvement in certain areas such as breakfast variety and occasional maintenance issues, the hotel provides a reliable and cost-effective stay for those looking to explore Berkeley and the surrounding areas.
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