InfoSummary of reviewsThe Lodge at Tiburon is highly regarded for its outstanding location, offering easy access to shops, restaurants and the picturesque waterfront of Tiburon. Situated close to the San Francisco Bay, it serves as an ideal base for ferry trips to San Francisco and access to scenic hiking areas. Guests appreciate the peaceful and charming setting with many attractions and services within walking distance. The convenience of free parking further enhances its appeal.
Breakfast at the Lodge is generally celebrated for its generous portions and exceptional taste, though some guests feel it is overpriced. Fortunately, nearby alternatives such as a French bakery and The Tavern provide convenient options.
The rooms at The Lodge receive mixed reviews. Many guests find them clean, comfortable and spacious with quiet and cozy accommodations perfect for families. The comfort of the beds is frequently praised, although some find the pillows too firm. A few guests mention noise issues and a desire for room updates. Despite these concerns, the overall sentiment leans towards satisfaction, especially with cleanliness being a strong point.
Cleanliness is a hallmark of The Lodge with guests consistently noting the immaculate state of the rooms and property. The well-maintained and modern environment, coupled with a friendly and helpful staff, contributes to a positive experience for visitors.
The staff at The Lodge receives high marks for their friendliness and exceptional customer service. Guests frequently highlight the politeness and helpfulness of employees, noting that staff members go out of their way to ensure a pleasant stay.
The pool area is another highlight with guests enjoying the refreshing swimming pool and jacuzzi. Families particularly appreciate these amenities, noting the pool area’s cleanliness and well-maintained condition.
Parking at The Lodge is convenient and free, a much-appreciated perk given the hotel's central location. Although a few guests wish for more car chargers, the overall accessibility of parking is praised.
Overall, The Lodge at Tiburon offers a delightful stay for guests, combining a prime location, friendly staff and clean, comfortable accommodations to create an attractive choice for travelers. Show more
InfoSummary of reviewsExtended Stay America Suites - Richmond - Hilltop Mall is praised for its strategic location, nestled in a quiet neighborhood yet conveniently close to major freeways, dining, shopping, and entertainment options like a nearby mall and movie theater. This proximity makes it an ideal spot for travelers and visitors attending local events. The hotel offers peace and tranquility despite being near bustling thoroughfares, combining accessibility with a restful environment.
The hotel provides a complimentary grab-and-go breakfast featuring items like coffee, tea, oatmeal, granola bars, mini muffins, and protein bars. While the breakfast selection might not include hot meals, many guests appreciate its convenience, especially when needing a quick bite before heading out.
Accommodations at the hotel are often highlighted for their cleanliness, spaciousness, and affordability. The rooms come equipped with comfortable beds and climate control, creating a welcoming atmosphere for guests. The inclusion of a mini-kitchen with a refrigerator, microwave, and sink is especially valued, catering to those on longer stays or who prefer preparing their own meals. While some minor maintenance issues and occasional noise disturbances have been noted, the overall room experience is positive, enhanced by quick and efficient check-ins and check-outs.
Cleanliness is a consistent theme across reviews, with guests frequently mentioning neat and well-maintained rooms, clean bathrooms, and functional kitchen areas. The courteous and professional staff further contribute to a pleasant atmosphere, enhancing guests' overall experiences.
Guests repeatedly commend the hotel staff for their friendliness, professionalism, and dedication. The front desk staff, including individuals like Amanda, Leslie, Kenny, and Cody, receive special mention for their exceptional service, making guests feel at home and accommodating their needs. The management team is also lauded for creating a positive environment that reflects in the staff's attentive and helpful nature.
While opinions on bed comfort vary, with many guests finding them very comfortable, some note issues with bed size and security. Nevertheless, the hotel is known for being generous with supplies, adding to the overall positive experience. Overall, Extended Stay America Suites - Richmond - Hilltop Mall is recognized as a clean, convenient, and welcoming option for visitors seeking affordability and comfort in Richmond. Show more
InfoSummary of reviewsDoubleTree by Hilton Hotel Berkeley Marina enjoys a prime location on the serene shores of the San Francisco Bay, giving guests exceptional views of the water, yachts and even the San Francisco skyline. The setting is tranquil and scenic, ideal for those who appreciate waterfront access along with walking and running trails and nearby Cesar Chavez Park. Its proximity to major freeways and downtown Berkeley provides easy access to restaurants, shops and essential amenities, making it a peaceful retreat while still being well-connected.
The breakfast experience at the hotel receives mixed reviews. Those who enjoyed it praised the delicious, varied à la carte options, especially when breakfast was included in their stay. The restaurant's lovely marina views and excellent service also contributed to a pleasant dining experience. Nevertheless, some guests found the offerings limited and expensive with complaints about the lack of a buffet option and high costs for extras like coffee and parking.
The Boathouse Restaurant, located within the hotel, is often praised for its wonderful ambiance and beautiful marina views. Guests commend the quality and taste of the food, particularly the à la carte breakfast and brunch and highlight the commendable service. Some guests, however, found it a bit pricey and noted a lack of vegan or vegetarian options. Despite these concerns, the overall dining experience is highly appreciated.
The rooms at the hotel offer mixed experiences. Positives include spaciousness, comfortable beds and lovely balcony views of the marina. Many reviews highlight cleanliness and modern, tidy décor. However, many guests noted that the rooms and furniture are dated and require refurbishment with issues like worn-out mattresses, outdated facilities and maintenance problems detracting from their stay. Nevertheless, interactions with the staff are generally positive, contributing to a pleasant experience.
Cleanliness reviews are varied with many guests finding their rooms clean, attractive and the grounds well-maintained. However, there are significant complaints about dirty carpets, windows and occasionally dingy sheets, indicating a need for more thorough attention and updating in certain areas.
The staff at the DoubleTree by Hilton Hotel Berkeley Marina are frequently praised for their efficiency, friendliness and dedication. Reception and housekeeping staff are often highlighted for being helpful and accommodating, contributing to a warm and welcoming atmosphere. While there are isolated incidents of less attentive service, the overall sentiment is that the staff are committed to ensuring a pleasant stay.
The hotel's WiFi service is a notable area for improvement with many guests finding the connection unreliable and difficult to use. The necessity to pay extra for faster access is also viewed negatively.
The gym, open from 5 am to 10 pm, is appreciated for its cleanliness and range of amenities, even though some guests feel the closing time is too early.
The pool area receives mixed reviews with many guests enjoying the well-maintained and warm pool. However, noise from children and occasional cleanliness issues are points of contention. Families, in particular, appreciate the pool amenities.
Parking at the hotel is convenient but expensive with daily fees being a common complaint. While some guests appreciate the availability of valet and self-parking, the added costs and occasional overcrowding detract from the experience.
Family-friendliness is a strong point for the hotel, often recommended for families due to its welcoming environment and accommodations suitable for children.
The beds are widely praised for their comfort, contributing to a good night's sleep. Although a few guests found the mattresses uncomfortable or smaller than expected, the overall review of the bedding experience is positive.
In summary, the DoubleTree by Hilton Hotel Berkeley Marina offers a beautiful, tranquil location with generally positive feedback on staff service, dining and amenities. However, the establishment could benefit from updates in room décor and cleanliness, improvements to WiFi and reconsideration of additional costs such as parking. Show more
InfoSummary of reviewsExtended Stay America Suites in San Rafael offers a convenient and comfortable experience for travelers, highlighted by its strategic location near highways and local attractions, such as a football field, pier, and freeway. Guests enjoy the peaceful surroundings, allowing for restful nights on firm, comfortable beds, and appreciate well-maintained rooms that feature fully equipped kitchens, adding to the overall convenience for extended stays. The friendly and accommodating staff significantly enhance the guest experience, contributing to a pleasant atmosphere.
While the hotel provides some grab-and-go breakfast items, there is potential for improvement in both variety and quantity. Room sizes are generous, and guests often commend their cleanliness and comfort, though some have noted occasional issues with cleanliness and maintenance, such as mold, odors, and an overall run-down appearance. These inconsistencies suggest areas for improvement to enhance guest experiences further.
Overall, Extended Stay America Suites in San Rafael offers a decent stay with comfortable rooms and helpful staff. Addressing certain maintenance and service shortcomings could elevate the experience, making it an even more attractive option for both short and extended stays. Show more
