Hotel Alcides
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Summary of reviewsHotel Alcides in Ponta Delgada emerges as a highly commendable choice largely due to its central location, making it an ideal base for exploring the city on foot. Situated in the heart of the historical district, it places guests in close proximity to key attractions such as the port, city gates, shops, restaurants and cafes. Despite some occasional street noise, guests appreciate the hotel's accessibility to both local sights and the airport, underlining its convenience for both short and extended visits.
The breakfast at Hotel Alcides stands out with guests consistently praising its quality, variety and the inclusion of fresh options like squeezed orange juice and local specialties. The extensive buffet caters to diverse tastes and thoughtful touches such as take-away breakfast packages for early departures enhance the overall experience.
Dining at Alcides Restaurant, known for its regional dishes and high-quality steaks, is another highlight. Guests frequently commend the restaurant’s value for money, ample portions and pleasant ambiance. Although reservations are recommended due to its popularity, the overall dining experience is lauded despite occasional lapses in service speed or meal quality.
The rooms at Hotel Alcides are generally perceived as comfortable, spacious and clean with modern amenities and tasteful furnishings. While the comfort and cleanliness are repeatedly praised, some guests pointed out issues such as slight humidity or noise from the street and bar. Nevertheless, features like large beds, air conditioning and balconies contribute to a satisfactory stay, offering good value for money.
Cleanliness is a notable strength of Hotel Alcides with guests continuously mentioning the spotless rooms and common areas. The high standard of hygiene maintained by the housekeeping staff ensures a welcoming environment throughout the hotel.
The staff at Hotel Alcides is frequently highlighted for their friendliness, dedication and exceptional customer service. Guests appreciate the team's attentiveness, helpfulness and the personal touches that make their stay more enjoyable. Specific employees, such as those working in the breakfast room, receive high praise for their warm and accommodating nature.
Good quality and reliable Wi-Fi also contribute to the positive guest experience, ensuring consistent connectivity throughout the hotel. This is further complemented by the hotel's suitability for families, providing spacious rooms, baby cots and family-oriented services that make traveling with children hassle-free and enjoyable.
For business travelers, Hotel Alcides offers a practical environment with efficient amenities, including dedicated workspaces, a reliable business center and fast internet connectivity. Minor issues such as sound insulation and parking challenges are noted, but overall, the hotel’s services cater well to professional needs, ensuring a comfortable and productive stay.
In summary, Hotel Alcides is highly regarded for its central location, excellent breakfast and dining options, comfortable and clean accommodations, friendly staff, reliable Wi-Fi and family-friendly atmosphere. It represents good value for money, making it a recommended choice for both leisure and business travelers in Ponta Delgada.
Categories
The breakfast at Hotel Alcides stands out with guests consistently praising its quality, variety and the inclusion of fresh options like squeezed orange juice and local specialties. The extensive buffet caters to diverse tastes and thoughtful touches such as take-away breakfast packages for early departures enhance the overall experience.
Dining at Alcides Restaurant, known for its regional dishes and high-quality steaks, is another highlight. Guests frequently commend the restaurant’s value for money, ample portions and pleasant ambiance. Although reservations are recommended due to its popularity, the overall dining experience is lauded despite occasional lapses in service speed or meal quality.
The rooms at Hotel Alcides are generally perceived as comfortable, spacious and clean with modern amenities and tasteful furnishings. While the comfort and cleanliness are repeatedly praised, some guests pointed out issues such as slight humidity or noise from the street and bar. Nevertheless, features like large beds, air conditioning and balconies contribute to a satisfactory stay, offering good value for money.
Cleanliness is a notable strength of Hotel Alcides with guests continuously mentioning the spotless rooms and common areas. The high standard of hygiene maintained by the housekeeping staff ensures a welcoming environment throughout the hotel.
The staff at Hotel Alcides is frequently highlighted for their friendliness, dedication and exceptional customer service. Guests appreciate the team's attentiveness, helpfulness and the personal touches that make their stay more enjoyable. Specific employees, such as those working in the breakfast room, receive high praise for their warm and accommodating nature.
Good quality and reliable Wi-Fi also contribute to the positive guest experience, ensuring consistent connectivity throughout the hotel. This is further complemented by the hotel's suitability for families, providing spacious rooms, baby cots and family-oriented services that make traveling with children hassle-free and enjoyable.
For business travelers, Hotel Alcides offers a practical environment with efficient amenities, including dedicated workspaces, a reliable business center and fast internet connectivity. Minor issues such as sound insulation and parking challenges are noted, but overall, the hotel’s services cater well to professional needs, ensuring a comfortable and productive stay.
In summary, Hotel Alcides is highly regarded for its central location, excellent breakfast and dining options, comfortable and clean accommodations, friendly staff, reliable Wi-Fi and family-friendly atmosphere. It represents good value for money, making it a recommended choice for both leisure and business travelers in Ponta Delgada.
Family Friendly Hotel
This hotel is listed as a family hotel in Azores. It provides essential amenities for a family stay.
Business Hotel
Likely offers standard hotel amenities, including Wi-Fi, and may provide basic business services. Its location in Ponta Delgada is suitable for business travelers.
Cheap Hotel
Hotel Alcides offers a balance of affordability and comfort, with essential amenities. Its location on Rua Hintze Ribeiro places it within reach of Ponta Delgada's points of interest.
Accessible Hotel
This hotel provides an elevator to access all floors with ease, ensuring convenient movement for guests throughout the property.
About Hotel Alcides
License: 59/2013
Guest Reviews
Location
Despite occasional street noise, the central placement of Hotel Alcides is highly praised, making it perfect for both short stays and extended visits. The hotel's accessibility to the airport is another plus with many visitors appreciating the brief commute. Overall, the strategic location combined with excellent service, friendly staff and good value for money underscores why travelers consistently commend Hotel Alcides as a top choice in Ponta Delgada.
Breakfast
The breakfast is characterized by its abundance and range, featuring both hot and cold dishes, including local specialties and various bread/rolls with sweet and savory toppings. The buffet style is frequently mentioned with terms like "varied breakfast," "complete breakfast," and "buffet breakfast" indicating an ample selection that caters to diverse tastes.
Furthermore, the hotel's thoughtful gestures, such as preparing take-away breakfast packages for early check-outs, have left a favorable impression on guests. Despite a few mentions of limited variety or less-than-satisfactory experiences on some days, these are outweighed by the numerous commendations of the breakfast being "delicious," "rich," and "well-organized."
Overall, Hotel Alcides' breakfast stands out for its quality, variety and the considerate service that aims to meet guests' needs, making it a highlight of the stay for many.
Dinner
Many diners recommend making a reservation due to the restaurant's popularity, especially during dinner hours, which often book up in advance. The cozy, in-house restaurant also provides convenient take-away dinner options and a variety of snacks that have been met with appreciation. There are, however, occasional mentions of disappointment with some reviews noting that certain meals did not meet expectations or that the service could be slow.
Overall, the restaurant at Hotel Alcides is a standout feature for many guests, making it a recommended spot for those looking to enjoy fine Azorean cuisine without leaving the comfort of their accommodation.
Rooms
Guests value the cleanliness of the rooms with some noting that housekeeping maintains a high standard of tidiness. The beds are commonly reported to be large and comfortable, contributing to a restful stay. Many rooms also boast additional features such as balconies, which some guests enjoyed for city views or quieter courtyard perspectives. Rooms with ample natural light and good ventilation add to the overall positive experience.
On the downside, some reviews mention issues like a slight odor of dampness or humidity, which seems to be a recurring problem in certain rooms. Noise can also be an issue, particularly for rooms facing the busy street or located above the hotel's bar. Poor sound insulation exacerbates this problem, leading to a less tranquil stay for some guests. Additionally, certain rooms are noted to be on the smaller side, although they are generally still seen as adequate for shorter visits.
Overall, Hotel Alcides appears to offer good value for money with its comfortable, clean and well-equipped rooms, despite some occasional drawbacks related to noise and slight humidity.
Beds
Cleanliness was another notable positive with guests emphasizing clean and comfortable bedding. The hotel's beds were also described as cozy and well-maintained, providing an overall relaxing experience. Despite a few mentions of firmness, the majority of feedback indicated that the bedding provided a restful night's sleep.
However, not all reviews were without criticisms. Some guests did mention that the beds were old-fashioned or too firm for their liking. A recurring theme in several reviews was the noise with some beds described as moderately noisy. These criticisms, though present, did not overshadow the general consensus of comfort and cleanliness.
In summary, Hotel Alcides offers beds that are mostly praised for their comfort and size with clean and well-maintained bedding. While there are occasional remarks about firmness and noise, the overarching impression is one of a comfortable and cozy sleeping experience.
Cleanliness
The high standards of cleanliness extend throughout the entire hotel, including the lobby, bathrooms and other common spaces, which are meticulously kept in order. Guests appreciate the neat organized and airy atmosphere, which contributes to their overall positive experience.
However, although the rooms are clean and cozy, some guests note that they can be noisy. Despite this, the hotel's central location and proximity to bars do not seem to compromise the levels of tidiness and calmness in the rooms and common areas.
In summary, Hotel Alcides excels in maintaining a very high level of cleanliness, ensuring that all areas, from the lobby to the individual rooms, meet guests' expectations for a clean and comfortable stay.
Staff
Many reviews praise the team’s attentiveness and promptness, ensuring that all inquiries and requests are handled swiftly and professionally. The hotel's employees, often described as super friendly and accommodating, contribute to a warm and inviting atmosphere, making both leisure and business stays enjoyable.
Specific commendations include the kindness of individual staff members, like Ms. Anabela in the breakfast room, whose exceptional friendliness leaves a lasting impression. The restaurant and cleaning staff also receive high marks for their pleasant and supportive attitudes. Overall, Hotel Alcides' team is noted for consistently providing outstanding customer service, contributing significantly to the positive guest experience at the hotel.
Wi-Fi
Family
The rooms, especially the family suites, are spacious and well-suited for family stays, providing enough space for cribs and additional baby items. The accommodations are clean and designed with attention to detail, ensuring a comfortable stay. For families traveling with infants, the hotel provides useful extras like baby cots and wooden cribs with staff quick to replace any missing items.
The hotel staff are frequently described as exceptional, always friendly, kind and eager to assist with any needs, including helping families locate nearby stores or offering advice for family outings. They demonstrate a high level of attentiveness to family needs, ensuring that children feel well-accommodated throughout their stay.
Dining at Hotel Alcides is also tailored to families with breakfast packs prepared for early departures and meals carefully crafted with kids in mind. The restaurant offers services such as baby beds and child-friendly toilets and the option for families to have dinner in their rooms when more convenient.
Hotel Alcides stands out not just for its accommodations and service, but also for its dedication to creating a welcoming environment for kids. The property features a kid-friendly pool and a variety of family activities, making it a perfect destination for family trips. Furthermore, all this is offered at affordable prices, enhancing its appeal for family travelers.
In summary, Hotel Alcides is highly recommended for families, thanks to its family-oriented services, supportive staff, spacious and clean accommodations and child-friendly amenities. It is a place where all family members, especially children, are well taken care of, ensuring a pleasant and hassle-free stay.
Business
Internet connectivity at Hotel Alcides is reliable and fast, suitable for any professional needs. Additionally, the hotel offers professional services, including efficient check-in and check-out procedures and a commendable breakfast service. The value for money is outstanding, providing a suitable price-performance ratio that appeals particularly to those traveling for work.
However, there are minor areas for improvement. Poor sound insulation can occasionally hamper work and while there are nearby parking solutions, rental car complications have been noted. Yet, overall, the hotel’s neat, functional amenities and clean environment, combined with its top-notch service, make it a well-regarded option for the business traveler.
Accessible
The hotel is praised for being accommodating to guests with disabilities. Entrances and public spaces are wheelchair accessible and physical amenities are designed to be accessible to all. Specific accommodations, such as ground floor rooms and accessible shower facilities, contribute to the inclusive environment. The availability of accessible rooms and amenities ensures that guests with limited mobility or in wheelchairs can navigate comfortably.
Despite some reported issues like the elevator being out of service at times, the friendly and helpful staff are commended for their assistance, making the check-in process smooth and welcoming.
Overall, the hotel's accessible location and facilities, combined with a helpful staff and thoughtful design, make Hotel Alcides a convenient and inclusive choice for travelers with disabilities.
No, Hotel Alcides doesn't have any pool.
No, a spa isn't available at Hotel Alcides.
No, Hotel Alcides doesn't allow dogs.
No, parking facilities aren't available at Hotel Alcides.
No, Hotel Alcides doesn't have a gym.
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