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Hotel São Miguel

Ponta Delgada , Rua Dr. Bruno Tavares Carreiro Nº 28 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel São Miguel is a favored choice among travelers seeking an affordable and functional stay in the heart of Ponta Delgada. The hotel’s prime location offers guests easy access to the vibrant city center, dotted with restaurants, bars, and historical landmarks, all while being conveniently near the airport. Despite being centrally located, it provides a tranquil escape from the hustle and bustle, nestled on a quiet street. The hospitable and friendly staff further enhance this appealing location, creating a welcoming environment and ensuring guests’ needs are met with efficiency and warmth.

Guests appreciate the hearty breakfast spread at Hotel São Miguel, which includes options like scrambled eggs, breads and pastries, fresh fruits, and cheeses. The quality and freshness of the offerings are often praised, and the service is attentive, accommodating early departures with packed breakfasts when needed. While improvements could be made in variety, particularly in plant-based options, the value for money remains high, complemented by the cheerful and professional breakfast service.

Accommodation at Hotel São Miguel is notably clean and well-maintained, contributing to overall guest satisfaction. While rooms are modest and compact, making them more suitable for short stays, they do provide basic amenities and comfortable beds for restful nights. Some rooms are in need of updates, particularly relating to soundproofing and ventilation, but the daily cleaning service, including regular towel exchanges, ensures a fresh and tidy environment. Beds offer varied comfort levels, with some guests noting firmness that suits them well and others desiring improvements in mattress quality and size. The hotel shows responsiveness to feedback, occasionally replacing mattresses upon request.

A highlight of the guest experience is the phenomenal staff service at Hotel São Miguel. Known for their friendliness and desire to assist, the staff significantly elevate the overall experience, with some receiving special mention for exceptional service. This dedication to making guests feel at home compensates for other minor drawbacks, such as room size and dated features, solidifying the hotel’s reputation as a cost-effective and welcoming option.

While Wi-Fi connectivity at the hotel is inconsistent, it works reliably in certain areas like the reception, providing basic internet access. Travelers should be prepared for potential difficulties with connectivity in some rooms. Another consideration for guests is accessibility, as there is no elevator available, which can pose challenges for those with mobility issues or when handling luggage.

Overall, Hotel São Miguel provides a clean, comfortable, and strategically located stay for visitors eager to explore Ponta Delgada, backed by exceptional service and a highly rated breakfast, making it a practical choice despite some minor limitations.
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Hotel with Free Wi-Fi

Hotel São Miguel includes complimentary Wi-Fi. This hotel is centrally located in Ponta Delgada, making it a convenient choice for travelers needing internet access for exploring the city or working remotely.

Cheap Hotel

Hotel São Miguel provides affordable accommodation with standard amenities. Its location on Rua Dr. Bruno Tavares Carreiro is central and convenient.

Accessible Hotel

This hotel offers increased accessibility and has its entire unit located on the ground floor, which facilitates movement for guests with mobility needs.

Room Types

Twin Room This twin room is equipped with heating, a cable TV, a telephone and a wardrobe. Guests have access to private bathrooms. Linen and towels are provided.

Double Room This double room is equipped with heating, a cable TV, a telephone and a wardrobe. Guests have access to private bathrooms. Linen and towels are provided.

Triple Room This triple room is equipped with heating, a cable TV, a telephone and a wardrobe. Guests have access to private bathrooms and a balcony with views for the city. Linen and towels are provided.

Single Room This twin room is equipped with heating, a cable TV, a telephone and a wardrobe. Guests have access to a private bathroom. Linen and towels are provided.

About Hotel São Miguel

License: 9

Guest Reviews

7.6

Good

Location

Nestled in the heart of Ponta Delgada, Hotel São Miguel offers an unbeatable location for travelers wanting to explore the vibrant city center. Guests rave about its proximity to a plethora of attractions, with just a short stroll separating them from bustling restaurants, charming bars, historical landmarks, and the harborfront. The hotel sits conveniently near the airport, making it a strategic choice for both brief stopovers and longer stays. Despite its central position, it is tucked away on a quiet street, providing a peaceful retreat after a day of exploration. The location is not only practical for sightseeing but also ideal for soaking up the local atmosphere, with the main city gates and lively squares just minutes away. The staff at Hotel São Miguel are often highlighted for their friendliness and helpful nature, complementing the excellent location with quality service. This makes the hotel a functional and affordable choice, with guests appreciating the overall cleanliness and straightforward, comfortable accommodations. While some details could benefit from updates, the hotel's prime positioning and warm hospitality make it a preferred stop for visitors eager to experience the best of Ponta Delgada.

Breakfast

Hotel São Miguel's breakfast offerings have garnered generally favorable impressions from guests, highlighting a diverse and hearty selection. The spread typically features scrambled eggs, a variety of breads and pastries, fresh fruits, cheeses, cold cuts, yogurts, and cereals, which are frequently replenished to ensure freshness and availability. Many reviews praise the quality and freshness of the ingredients, noting that the breakfast compares favorably even to those offered by higher-category hotels. Despite comments on the limited space and occasional crowding in the breakfast area, the overall experience is positive with guests appreciating the abundance and the balance of sweet and savory options. They cite the value for money, friendly service, and efficient handling of breakfast needs, such as early morning food packs for those with early departures. While some guests mention room for improvement, particularly regarding variety and specific offerings such as plant-based drinks, the staff’s attentiveness and professionalism seem to elevate the overall breakfast experience at this two-star establishment.

Rooms

Hotel São Miguel offers travelers budget-friendly accommodations with a focus on cleanliness and comfort, making it a suitable choice for those looking for value without a high price tag. Despite offering good basic amenities, guests frequently note the compact nature of the rooms, which are often smaller than anticipated and may lack sufficient storage and space, especially in triple occupancies. While the rooms are generally well-maintained and clean, some guests have reported issues with ventilation and humidity, occasionally leading to dampness and mold concerns.

The hotel's interior might seem dated to some, with a mix of modern and older stylistic elements. Soundproofing is a common issue, with guests being able to hear conversations from neighboring rooms. Additionally, the need for minor renovations in the bathroom and furniture updates has been mentioned. The beds come in varying degrees of comfort—some are noted as very comfortable, while others have required replacement upon request. Overall, the facilities are kept clean, and daily service includes towel exchanges, contributing to the overall freshness of the accommodations.

For a quick stay, Hotel São Miguel provides adequate facilities especially if you're planning to spend most of your time exploring the surrounding area rather than in the hotel. However, it might not be suited for extended stays due to the restrictive room sizes.

Beds

Hotel São Miguel offers an experience that is a mixed bag in terms of bed comfort. While many visitors find the beds to be very comfortable, others have noted that the bedding and mattresses could be improved. There are instances where the beds are described as firm and wide, leading to a pleasant night’s sleep. However, some guests have experienced discomfort due to hard mattresses or small double beds that aren't ideal for two people.

The hotel seems to maintain a high standard of cleanliness and provides very good breakfast options, which enhances overall guest satisfaction despite some contrasts in bed comfort. The bedding often receives positive remarks for its quality, although there are occasional notes about worn-out pillows and mattresses that have seen better days.

Those who find the beds comfortable appreciate the good value for money, along with solid service provided by hotel staff. However, improvements in mattress quality and bed sizes could further elevate the guest experience, considering there are several mentions of beds being too small or uncomfortable. Despite these discrepancies, a comfortable sleeping arrangement remains available for many guests. The hotel seems responsive to feedback, occasionally changing mattresses upon complaint, which indicates a willingness to address issues directly. Overall, Hotel São Miguel's accommodations can be quite pleasing, ensuring guests relish their stay with its cozy bedding more often than not.

Cleanliness

Hotel São Miguel consistently impresses with its remarkable focus on cleanliness. Guests frequently commend the hotel's bright, tidy atmosphere, with many describing the entire property as spotlessly clean. The dedication to daily room cleaning is evident, with fresh towels provided regularly, and several visitors suggest it feels almost pristine enough to eat off the floors. While the hotel shows signs of aging, its commitment to hygiene remains unwavering, ensuring a consistently pleasant stay.

The hotel benefits from an excellent location in the city center, with easy accessibility to local restaurants and bars, enhancing the overall guest experience. Exceptional staff friendliness further complements the impeccable cleanliness, making guests feel welcome and cared for during their stay. Despite some minor drawbacks, such as outdated facilities and limited room storage, the combination of cleanliness, location, and staff service ensures great value for its price point, making Hotel São Miguel a worthwhile option for those visiting Ponta Delgada.

Staff

Hotel São Miguel boasts a consistent reputation for exceptional service, primarily attributed to its remarkable staff. Guests repeatedly highlight the friendliness, attentiveness, and helpful nature of the employees, ensuring a welcoming atmosphere throughout the stay. The staff's dedication to accommodating guests is evident in their willingness to assist with any request, ranging from room changes to luggage handling. While the hotel offers clean and comfortable rooms, the standout feature remains the smiling and polite staff who enhance every aspect of the experience.

Located conveniently on a quiet street in the center, the hotel provides a peaceful retreat for travelers. The employees are praised for their professionalism and efficiency, always available to help in various situations and greet arrivals warmly, even during late-night check-ins. Particular mention goes to Ms. Bibiana, whose outstanding commitment to service is highly valued by guests. Ultimately, the consistent positive feedback regarding the staff’s kindness and availability solidifies Hotel São Miguel as a choice destination for travelers.

Wi-Fi

Hotel São Miguel offers a Wi-Fi experience that varies quite significantly depending on where guests find themselves within its premises. On a positive note, the Wi-Fi does work in certain locations, such as the reception area, where connection quality tends to be stronger and reliable enough for basic online tasks like checking emails and browsing social media. Some rooms also benefit from good Wi-Fi, providing a stable connection for guests staying there.

However, the Wi-Fi service is inconsistent throughout the hotel. Many guests reported issues with weak or completely unavailable signals in their rooms, causing frustration, particularly for those relying on internet access for work-related activities. In several instances, the connection was described as flaky, unreliable, and slow, with difficulties persisting even after changing rooms. This suggests possible technical problems affecting Wi-Fi distribution across the hotel.

Overall, while certain areas of Hotel São Miguel provide functional Wi-Fi, guests should be prepared for potential connectivity challenges, particularly if they need a strong and continuous internet connection during their stay.

Accessible

Hotel São Miguel is conveniently located in the heart of the city, making it easy for guests to access nearby attractions and amenities. The hotel is well-maintained, offering a clean and tidy environment for its visitors. However, it poses significant challenges for guests with mobility issues. The absence of an elevator necessitates navigating steep stairs to reach upper-floor rooms, which can be particularly difficult for those with heavy luggage or mobility restrictions. The lack of alternative accessibility features, such as ramps, makes it unsuitable for wheelchair users or individuals requiring easier access. Additionally, the limited parking options at the hotel mean guests may need to park on nearby streets. While the central location is a strong point, potential visitors should consider the accessibility issues before booking, particularly if stair navigation could be problematic.

No, Hotel São Miguel doesn't have any pool.

No, a spa isn't available at Hotel São Miguel.

No, Hotel São Miguel doesn't allow dogs.

No, parking facilities aren't available at Hotel São Miguel.

No, Hotel São Miguel doesn't have a gym.

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