Hotel Sete Cidades

Ponta Delgada 37.74465500, -25.66737800 , Rua Do Contador, 20 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Sete Cidades enjoys a prime location in the heart of Ponta Delgada, making it an ideal base for tourists. Major attractions and amenities such as the harbor, city center, restaurants and shopping centers are just a short walk away. The hotel's convenient position near the airport and main roads and the availability of private, secure parking add to its appeal. Guests also appreciate the peaceful atmosphere despite its central location and the helpful, friendly staff who contribute to a pleasant experience.

Breakfast at Hotel Sete Cidades is well-received for its regional products, homemade cakes and Azorean specialties like fresh cheese and bolo rolls. Guests enjoy the cozy atmosphere of the breakfast room and commend the accommodating staff. While the breakfast includes gluten-free and lactose-free options, some guests would prefer a broader variety, especially in terms of vegetables and hot items such as eggs. Despite this, the meal is generally viewed as good quality and satisfying.

The hotel rooms are consistently praised for their cleanliness and spaciousness. Daily housekeeping ensures that rooms are well-maintained with regular changes of linens and towels. However, the age of the hotel is evident with outdated furniture and room decorations and some guests mention the need for renovations. Comfortable and spacious rooms with pleasant views from balconies are appreciated, although street-facing rooms can be noisy. The absence of modern amenities like mini-fridges and effective light-blocking curtains are noted, but overall, the rooms are seen as providing good basic comfort, especially considering the budget-friendly prices.

Cleanliness is a standout feature across the hotel with guests frequently mentioning the spotless rooms and well-maintained facilities. The commitment of the staff to maintaining high hygiene standards significantly enhances the guest experience.

The staff at Hotel Sete Cidades receive widespread acclaim for their friendliness, helpfulness and professionalism. Specific staff members such as Dona Emília and Teresa from reception are particularly noted for their exceptional service. The team provides valuable local advice and ensures that guests feel welcomed and well-cared for throughout their stay.

The hotel offers reliable and high-speed free WiFi, which is praised by many guests, though a few report intermittent issues. Most guests find the internet connection to be fast and consistent.

The parking facilities at Hotel Sete Cidades are another highlight, featuring spacious, secure and free parking options. Guests appreciate the large lot behind the hotel and the secure, monitored environment. The ample availability of parking spaces and the inclusion in the room price add to the convenience for those using rental cars.

Guest reviews on the beds present a mixed picture. While some guests find the beds comfortable and appreciate the clean linens, others report issues with uncomfortable mattresses, outdated bedding and insufficient pillow quality. These complaints suggest that an upgrade to the beds could further enhance guest satisfaction.

Overall, Hotel Sete Cidades offers a well-located, clean and friendly stay with satisfactory amenities, making it a solid choice for travelers seeking value and easy access to Ponta Delgada’s attractions.
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Hotel with Free Wi-Fi
This hotel offers reliable and efficient WiFi for its guests. Many visitors have praised the high-speed and free wireless connection available throughout the hotel, and guests can expect a generally positive internet experience during their stay.

Hotel with Parking
Parking is available at this hotel, providing guests with an onsite option for their vehicles.

Hotel for Honeymoon

Room Types
Twin Room This room can be arranged with 1 double bed or 2 single beds. Guests can state the preference during the booking process using the Special Requests box.

Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Standard Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

About Hotel Sete Cidades
License: 799
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Ponta Delgada, Hotel Sete Cidades boasts a prime location appreciated by travelers for its proximity to key attractions and amenities. The hotel is centrally situated, making it convenient for guests to explore the city on foot. Major landmarks such as the harbor, city center and downtown areas are within a short walking distance—often just a 5-10 minute stroll away. The strategic placement of the hotel makes it easy for visitors to access the shopping centers, restaurants and nightlife, all while enjoying a peaceful stay away from the bustling streets.

Additionally, its closeness to the airport and main roads simplifies travel logistics. Guests also commend the availability of private and secure parking, a significant advantage in this busy city. Many have highlighted the convenience of having a bakery next door, which offers fresh pastries at reasonable prices. The great balance of the hotel’s central yet tranquil location ensures that everything is within reach, providing a perfect base for exploring Ponta Delgada. This, coupled with a friendly and helpful staff, makes Hotel Sete Cidades an excellent choice for visitors looking to experience the city’s vibrant life while enjoying a comfortable stay.

Breakfast
Reviews for the breakfast at Hotel Sete Cidades paint a varied picture. Most guests generally express satisfaction with the meal, noting it as good, sufficient and in some cases, delicious. The breakfast often includes regional products, homemade cakes and Azorean specialties like fresh cheese and bolo rolls, which add a local flavor to the experience.

The breakfast room is frequently described as cozy and comfortable and the staff are regularly praised for their friendliness and helpfulness, which enhances the overall dining experience. Guests also appreciate the inclusion of gluten-free and lactose-free options, acknowledging the hotel’s effort to cater to dietary restrictions.

However, several reviews mention a desire for more variety, particularly in terms of vegetables and hot items like eggs. While many find the selection adequate, others perceive it as repetitive or basic. Despite these critiques, the quality of products is often highlighted and the breakfast is deemed healthy and well-stocked.

In summary, breakfast at Hotel Sete Cidades is typically viewed as very good with ample options and satisfying quality, although some guests feel that a broader variety could make the experience even better.

Rooms
Hotel Sete Cidades receives consistent praise for its cleanliness and spacious rooms. Guests frequently comment on the daily housekeeping and how well-maintained the rooms are, noting that the sheets are changed regularly and the facilities are kept very hygienic. A significant number of visitors appreciate the size and comfort of the rooms with many highlighting the spaciousness and the pleasant view from balconies.

However, the hotel’s age shows in several aspects. The furniture and room decorations are often described as outdated and in need of renovation. While some guests find the beds and pillows uncomfortable, others believe the accommodation meets basic needs satisfactorily, especially considering the budget-friendly prices. Issues like broken tiles in the bathroom and worn-out fixtures are common mentions, suggesting that upgrades are necessary to enhance the overall experience.

The noise levels can be a drawback, especially for rooms facing the street. Nonetheless, rooms on the quieter courtyard side are preferred by those seeking a more peaceful stay. The lack of modern amenities such as mini-fridges, effective light-blocking curtains and updated bathrooms is also noted by several guests.

On a positive note, the hotel’s central location and amiable staff receive frequent commendations with many highlighting the ease of access to local attractions and the friendliness of the staff. Despite its age and the need for renovations, Hotel Sete Cidades remains a clean, centrally-located option that provides basic comfort and value for money.

Beds
The guest reviews for Hotel Sete Cidades reveal a mixed experience when it comes to the beds. Positively, several guests found the beds to be comfortable, offering a good night's sleep and appreciated the clean bed linens. Many were also satisfied with the pillows and the general comfort levels of the beds in some rooms. However, a larger number of reviews highlight recurring issues such as uncomfortable mattresses, noticeable bed springs and outdated or tired bedding. Some guests found the beds too narrow, hard or noisy and pointed out that the pillows were either small or uncomfortable. Additionally, the beds sometimes suffered from old infrastructure and poor overall quality, which was compounded by limited electrical outlets near the beds and rooms with poor ventilation. Overall, while some guests had a decent, comfortable stay, the hotel could benefit from addressing the complaints about bed and pillow discomfort to enhance the guest experience further.

Cleanliness
Hotel Sete Cidades has garnered overwhelming praise for its exceptional cleanliness, as reflected in numerous positive guest reviews. Patrons have consistently noted the spotless rooms and well-maintained facilities with cleaning services performed daily to an impeccable standard. From the rooms to the bathrooms, cleanliness is a standout feature, earning accolades for being meticulous and thorough. Guests appreciate the clean environment throughout the hotel, including the daily renewal of towels and upkeep of both bedding and furniture.

The overall cleanliness of the hotel contributes significantly to a comfortable and hygienic stay. The impeccable standards extend to all areas of the hotel, ensuring that every corner remains pristine. Reviewers also highlighted the friendly and helpful staff, whose commitment to maintaining high cleaning standards adds to the overall pleasant experience.

In summary, Hotel Sete Cidades excels in providing a clean and well-maintained environment, consistently meeting and exceeding guests' expectations in terms of hygiene and tidiness.

Staff
Hotel Sete Cidades boasts an exceptional team that leaves a lasting impression on its guests. The staff consistently receives praise for their friendliness, helpfulness and professionalism. Guests frequently highlight the kindness and attentiveness of the employees, emphasizing the warm and welcoming atmosphere they create.

Particularly notable are specific staff members, such as Dona Emília and Teresa from reception, who have made significant positive impressions with their exceptional service and attentive nature. New arrivals are greeted with a warm smile and treated with utmost respect and courtesy throughout their stay.

The helpfulness of the staff extends beyond typical duties, as they are also known for providing valuable local advice, such as car rental and whale-watching tips. This level of personalized service adds to the overall positive experience.

Friendly faces at the reception and a cheerful demeanor throughout the hotel's various departments ensure that guests feel comfortable and well-cared for. Whether it's assisting with queries, arranging services or simply offering a pleasant conversation, the staff's commitment to excellent service shines through in every interaction.

In summary, the team at Hotel Sete Cidades goes above and beyond to ensure a delightful stay, characterized by an attentive, friendly and knowledgeable approach that consistently exceeds guest expectations.

Wi-Fi
Hotel Sete Cidades offers reliable and efficient WiFi for its guests. Many visitors have praised the high-speed and free wireless connection available throughout the hotel. While a few reviews mentioned intermittent issues, the majority of guests found the WiFi to be fast and consistently working well with some describing it as excellent and perfect. Guests can expect a generally positive internet experience during their stay at this hotel.

Parking
Hotel Sete Cidades offers impressive parking amenities that unequivocally enhance the overall guest experience. The hotel boasts spacious private parking, which is included in the room price, ensuring that guests do not have to worry about additional costs. The convenience of on-site parking cannot be overstated with many reviews highlighting the ease of access and the security provided.

The parking facilities are described as ample with plenty of spaces available and a large lot situated behind the hotel. Guests appreciate the secure and monitored environment, providing peace of mind for those using rental cars. Free parking in the courtyard also adds to the convenience, making it easy for guests to park their vehicles safely.

Moreover, the parking options are free and plentiful, a significant perk for travelers. The large, guarded parking lot ensures that there are no shortages in spaces, even during busy periods. The private parking next to the hotel, combined with the secure parking in the guarded backyard, further demonstrates the hotel's commitment to providing a stress-free parking experience.

Overall, the parking facilities at Hotel Sete Cidades are a standout feature, praised for their convenience, security and ample availability. This makes it an excellent choice for travelers looking for a hotel with reliable and hassle-free parking options.


No, Hotel Sete Cidades doesn't have any pool.

No, a spa isn't available at Hotel Sete Cidades.

No, Hotel Sete Cidades doesn't allow dogs.

Yes, parking facilities are available at Hotel Sete Cidades.

No, Hotel Sete Cidades doesn't have a gym.

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