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Summary of reviewsL'Etape du Mont, Family Hostel, enjoys an exceptional reputation among travelers, particularly for its prime location in Pontorson, close to Mont Saint Michel. Guests appreciate its accessibility via nearby bus routes and the Pontorson - Mont Saint Michel train station, enhancing the convenience for both cyclists and those using other transport modes. The hostel's proximity to supermarkets, restaurants and transport links makes it an ideal base for exploring both Normandy and Brittany.
The family-friendly atmosphere at the hostel, combined with welcoming and professional staff, leaves a lasting impression. The hostel's team is noted for their friendliness, attentiveness and local knowledge, significantly enriching the guest experience. Many staff members are proficient in English, which facilitates easy communication and personalized service.
The cleanliness of the hostel consistently earns high praise with spotless bathrooms, well-maintained shared facilities and modern kitchens contributing to a practical and comfortable environment. The cleanliness extends to private rooms and dormitories, providing a sense of hygiene and comfort that is frequently highlighted by guests.
Room accommodations are also well-reviewed, emphasizing the clean, comfortable and modern nature of the facilities. The newly refurbished rooms and well-designed dormitories, equipped with privacy curtains, outlets and USB ports, ensure a satisfactory level of comfort and functionality. Though the soundproofing could be improved and some rooms might be compact, these aspects are minor compared to the overall positive feedback.
Breakfast at the hostel receives generally favorable reviews for its affordability and simplicity. Guests find the basic offerings plentiful and satisfying, despite suggestions for more variety. The breakfast staff's helpfulness also contributes to a pleasant start to the day.
Additionally, the hostel's Wi-Fi service is mixed with strong reception in common areas but occasional weaknesses in some rooms, an aspect that could benefit from improvement.
Adding to the appeal are the comfortable beds, new and well-maintained with privacy features like curtains and personal outlets in dorms. This thoughtful design enhances the experience, especially for families and those in shared accommodations.
Overall, L'Etape du Mont, Family Hostel stands out for its excellent location, cleanliness, comfort and exceptional staff, making it a prime choice for travelers visiting Mont Saint Michel and surrounding regions. Show more
Read review summaries for all categories
Accessible Hotel
Small Hotel
Room Types
Family Room with Private Bathroom (2 Adults + 3 Children)This family room has a private bathroom, heating and garden views.
Budget Double or Twin RoomThis twin/double room features a shared bathroom, heating and garden views. The unit offers 2 beds.
Family Room with Shared BathroomThis family room features a shared bathroom, heating and garden views.
Family Room with Shared BathroomThis family room has a shared bathroom, heating and garden views. The unit has 6 beds.
Bed in 10-Bed Mixed Dormitory RoomRooms are 35 square metres.
10-Bed Mixed Dormitory RoomThis dormitory room has a shared bathroom, heating and garden views. The unit has 10 beds.
Bunk Bed in Female Dormitory Room This bed in dormitory has a garden view.
Guest Reviews
Location
L'Etape du Mont, Family Hostel, enjoys an excellent location for those aiming to explore Mont Saint Michel and its surroundings. Situated in Pontorson, the hostel offers the perfect base for both cycling enthusiasts and those preferring other modes of transport. Guests appreciate the convenience of nearby bus routes that provide easy access to Mont Saint Michel, as well as the proximity to the Pontorson - Mont Saint Michel train station, a short 10-15 minute walk away.
The hostel is particularly noted for its family-friendly atmosphere, complemented by a welcoming staff and modern amenities. The quiet locale is within minutes of a supermarket, various restaurants and a police headquarters, ensuring a safe and comfortable stay. Additionally, it is just a short car or bike ride to Mont Saint Michel, making it an ideal spot for sightseers.
Overall, the strategic position of the hostel—close to local shops, eateries and transport links—makes it a prime choice for tourists looking to visit both Normandy and Brittany. This, coupled with its cleanliness, charming ambiance and top-notch facilities, marks L’Etape du Mont as a standout option for travelers.
Breakfast
The breakfast experience at L'Etape du Mont, Family Hostel receives generally positive remarks. Many guests appreciate the affordability and taste with several highlighting the price-point of €5.50 and €7.50 as particularly reasonable. The breakfast is often described as simple yet plentiful, consisting of basics like bread, jam, butter and pound cake and occasionally featuring pastries, fruit juice and local products.
Guests frequently mention the pleasant and helpful breakfast staff, contributing to an overall positive start to the day. Despite its simplicity, the breakfast is deemed sufficient with some reviewers characterizing it as very good, generous and hearty. The option of a buffet breakfast with decent choices also adds to the appeal.
However, there are a few areas for improvement. Several reviews note the limited variety of breakfast items and suggest that a bit more variety could enhance the experience. Some guests feel that the breakfast is too basic for the price and a couple of reviews even find it too expensive or not worth it. Additionally, it's mentioned that the breakfast area can get cramped and a later end time than 10:00 would be appreciated by some.
Overall, while the breakfast at L'Etape du Mont is largely well-reviewed for its quality and value, a wider range of options and a few tweaks to the service could elevate the experience further.
Rooms
L'Etape du Mont, a family-friendly hostel, offers a mix of comfort and practicality with rooms that are generally well-regarded for their cleanliness and convenience. Guests consistently highlight the exceptionally clean and comfortable beds, as well as the modern, well-maintained bathrooms. The newly refurbished rooms add a touch of modernity to the hostel, making it a pleasant place to stay.
While spacious rooms are available, some guests find the rooms for larger groups a bit tight, yet still functional. Despite their compact size, the rooms manage to ensure a good level of comfort, especially for families and small groups. Some rooms come equipped with practical amenities such as fans and well-arranged furniture, enhancing functionality without frills.
Privacy is notably respected even in the multi-bed dormitories, where each bed is equipped with a curtain, outlet, USB ports and a personal locker. The shared rooms, including larger dorms, are frequently mentioned for their spaciousness and cleanliness.
Though the soundproofing might not be ideal and some rooms can get warm, these minor inconveniences are overshadowed by the hostel's overall high standard of accommodation. The warm and welcoming staff contribute to a positive experience and the location's proximity to Mont Saint Michel adds to its appeal.
In summary, L'Etape du Mont blends cleanliness, comfort and modern amenities, ensuring a pleasant stay for families, couples and solo travelers.
Beds
L'Etape du Mont, Family Hostel receives largely positive reviews regarding the comfort and quality of its beds. Guests frequently praise the good and clean bedding, highlighting the new and well-maintained condition of the beds. Each bed is equipped with convenient features such as curtains, power outlets, USB ports and shelves, which enhance comfort and privacy. This thoughtful design is especially appreciated in dormitory settings, making them feel less like traditional shared spaces due to the intelligent division and added privacy.
The hostel appears especially family-friendly with kids enjoying the bunk beds that come with curtains—providing a sense of adventure and privacy. Reviews emphasize the spaciousness and cleanliness of the rooms, along with the comfortable mattresses that contribute to a good night's sleep. Overall, comfortable and well-equipped beds are a standout feature of this hostel, creating a pleasant and relaxing stay for visitors.
Cleanliness
'L'Etape du Mont, Family Hostel' is widely praised for its impeccable cleanliness. From spotless bathrooms to well-maintained shared facilities, guests consistently highlight the high standards of hygiene at this hostel. The clean, private bathrooms and newly renovated facilities contribute to an overall comfortable and practical environment. The spacious rooms and common areas are kept in excellent condition, providing both privacy and a friendly atmosphere. Guests appreciate the clean bedding, towels and modern appliances in the kitchen, underscoring the hostel's commitment to thorough housekeeping. Whether occupying private rooms or dormitories, visitors have noted the hostel as one of the cleanest they have ever experienced, making it a standout choice for those prioritizing cleanliness and comfort during their stay.
Staff
Nestled in a family-friendly environment, L'Etape du Mont Family Hostel boasts a reputation for its exceptional staff. The hostel's atmosphere is consistently praised for being welcoming and warm, evoking the feeling of a friend's country house. Guests frequently highlight the friendly and professional demeanor of both the managers and the entire team, making everyone feel at home.
The owners and managers receive particular acclaim for their kindness, helpfulness and valuable advice on local attractions such as Mont Saint Michel and St. Malo. The staff's flexibility and attentiveness further enhance the guest experience, ensuring that all needs and requests are met promptly and with a smile.
Language is no barrier here, as many staff members speak excellent English, facilitating better communication and more personalized guest interaction. The hostel’s environment is not only friendly but also clean, contributing to an overall pleasant stay.
The reception team stands out for their exceptional service, consistently providing a great welcome to guests. Their dedication to ensuring a memorable experience is evident in the numerous positive remarks about their attentiveness and willingness to go above and beyond. Whether offering practical tips or simply engaging in friendly conversation, the staff's approach is both personable and professional.
Overall, L'Etape du Mont Family Hostel is highly regarded for its superb staff, who make it a standout choice for travelers seeking a hospitable and friendly place to stay.
Wi-Fi
L'Etape du Mont, Family Hostel, offers a mixed bag when it comes to its Wi-Fi service. On a positive note, guests have praised the excellent and top-tier Wi-Fi, particularly highlighting that it is quick in the common areas and generally good in the dorms. In some rooms, the Wi-Fi reception is reported to be strong and satisfactory. However, there are also mentions of weaker Wi-Fi performance with some guests experiencing poor reception in certain rooms and noting that there is no Wi-Fi service yet available upstairs. Despite these occasional drawbacks, the hostel's overall provision of Wi-Fi is seen as a beneficial amenity by many of its visitors.
No, L'Etape du Mont, Family Hostel doesn't have any pool.
No, a spa isn't available at L'Etape du Mont, Family Hostel.
No, L'Etape du Mont, Family Hostel doesn't allow dogs.
No, parking facilities aren't available at L'Etape du Mont, Family Hostel.
No, L'Etape du Mont, Family Hostel doesn't have a gym.