Radisson Blu Hotel, Port Elizabeth
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Summary of reviewsThe Radisson Blu Hotel in Port Elizabeth frequently receives high marks from guests, particularly for its enviable location. Positioned just across from a beautiful beach, the hotel offers easy access to the waterfront promenade and stunning ocean views, making it a top choice for visitors. Its proximity to restaurants, bars and essential amenities, as well as its strategic location for exploring the Garden Route, is often highlighted as a significant advantage.
Guests have generally positive experiences with the hotel's breakfast, praising the extensive selection, quality and friendly staff. The lovely seaviews and pleasant atmosphere further enhance the morning dining experience. Dinner also garners commendation for taste and quality, though some guests desired a more varied menu and quicker service.
Rooms at Radisson Blu are celebrated for their spaciousness and breathtaking sea views. Guests appreciate the comfortable beds and clean environments, although some found the rooms to be somewhat outdated and in need of maintenance. Issues such as worn furniture and malfunctioning amenities detracted slightly from the otherwise positive experience.
Cleanliness is largely appreciated with guests often complimenting the hotel's modern atmosphere and well-maintained facilities. While daily housekeeping is effective and efficient, there are occasional reports of cleanliness issues, indicating areas for improvement.
Staff performance is a standout feature with many guests praising their friendliness, helpfulness and professionalism. Exceptional service, particularly from the front desk and restaurant staff, significantly enhances the overall experience, despite some isolated incidences of poor service and slow check-ins.
The hotel's free WiFi receives mixed reviews; while some find it fast and reliable, others report intermittent connectivity issues. The spa and gym facilities are particularly well-received, offering professional services and a clean, well-equipped environment. The pool, though generally well-maintained, received some criticism for its smaller size and lack of heating.
The hotel's adjacency to a clean and scenic beach is a significant highlight, offering guests spectacular views and easy access to relaxing coastal activities. Convenient and secure parking options are noted, though the limited parking space can pose a challenge during peak times.
In summary, the Radisson Blu Hotel in Port Elizabeth excels in location, staff service and overall ambiance, making it a favored choice for guests. Areas for improvement include menu variety, room maintenance, WiFi consistency and parking capacity. Despite these minor drawbacks, the hotel's strengths contribute to a memorable and enjoyable stay.
Categories
Guests have generally positive experiences with the hotel's breakfast, praising the extensive selection, quality and friendly staff. The lovely seaviews and pleasant atmosphere further enhance the morning dining experience. Dinner also garners commendation for taste and quality, though some guests desired a more varied menu and quicker service.
Rooms at Radisson Blu are celebrated for their spaciousness and breathtaking sea views. Guests appreciate the comfortable beds and clean environments, although some found the rooms to be somewhat outdated and in need of maintenance. Issues such as worn furniture and malfunctioning amenities detracted slightly from the otherwise positive experience.
Cleanliness is largely appreciated with guests often complimenting the hotel's modern atmosphere and well-maintained facilities. While daily housekeeping is effective and efficient, there are occasional reports of cleanliness issues, indicating areas for improvement.
Staff performance is a standout feature with many guests praising their friendliness, helpfulness and professionalism. Exceptional service, particularly from the front desk and restaurant staff, significantly enhances the overall experience, despite some isolated incidences of poor service and slow check-ins.
The hotel's free WiFi receives mixed reviews; while some find it fast and reliable, others report intermittent connectivity issues. The spa and gym facilities are particularly well-received, offering professional services and a clean, well-equipped environment. The pool, though generally well-maintained, received some criticism for its smaller size and lack of heating.
The hotel's adjacency to a clean and scenic beach is a significant highlight, offering guests spectacular views and easy access to relaxing coastal activities. Convenient and secure parking options are noted, though the limited parking space can pose a challenge during peak times.
In summary, the Radisson Blu Hotel in Port Elizabeth excels in location, staff service and overall ambiance, making it a favored choice for guests. Areas for improvement include menu variety, room maintenance, WiFi consistency and parking capacity. Despite these minor drawbacks, the hotel's strengths contribute to a memorable and enjoyable stay.
Hotel near Golf Courses
Situated in Summerstrand, this hotel offers excellent access to Humewood Golf Club, located only 1.61 km away. Humewood Golf Club is a consistently ranked top golf course in South Africa.
Hotel near The Beach
This hotel is situated on the corner of Marine Drive and 9th Avenue, offering ocean views and easy access to the beach. It is also located 300 meters from Blue Flag beaches.
Hotel Taking Steps Towards Sustainability
This hotel is verified sustainable on 'Hotel Sustainability Basics' and actively works to reduce its environmental footprint, supports local communities, and promotes inclusion. It is part of Radisson Hotel Group's broader commitment to a 30% reduction in energy usage intensity, sourcing renewable energy, and expanding water-saving technologies across its properties. [14, 21, 25 from previous turn]
Hotel for Honeymoon
With stunning ocean views, state-of-the-art spa facilities (Amani Spa), and luxurious rooms, this hotel provides a perfect blend of relaxation and sophistication. Dining at Tabú Grill is an experience, and the location is ideal for beach lovers. They offer packages for romantic getaways.
Hotel with Spa
This hotel offers an Amani Spa with specialized wellness therapies, signature treatments, and aromatherapy. It also features an outdoor pool, health club, and beachfront restaurant, providing a blend of relaxation and convenience.
Family Friendly Hotel
This hotel is a popular choice for families, offering amenities and services suitable for both adults and children.
Hotel with Swimming Pool
This hotel features spectacular ocean views from every room, a private spa operated by Camelot SPA, and a state-of-the-art gym. It also includes an award-winning Italian-inspired restaurant and bar overlooking Algoa Bay, and is within walking distance of the beach.
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
This hotel has eight multifunctional meeting rooms on a dedicated floor, totaling 681 square meters of meeting space. The largest venue accommodates up to 180 guests and can be divided into three separate meeting rooms. It offers state-of-the-art audiovisual technology, free Wi-Fi, and catering services.
Hotel with Parking
Radisson Blu Hotel, Port Elizabeth provides safe and secure parking options, including underground parking. Parking is conveniently located in front of the hotel entrance.
Accessible Hotel
Likely offers excellent accessibility features due to its international brand reputation and standards. Known for providing comprehensive amenities and services, it likely includes features like accessible rooms, ramps, elevators, and accessible restrooms.
Hotel with Gym
The fitness centre is described as having an 'Okay GymFactor'. It includes multi-functional machines and dumbbells with a focus on cardio equipment. It is accessible 24/7 for external health club members.
Hotel with Outdoor Pool
This hotel boasts an outdoor pool with sun loungers and offers sweeping views of the Indian Ocean. It also features a poolside bar and is located near the beachfront.
Hotel with Rooftop Pool
Features a rooftop pool with panoramic views of Algoa Bay. The pool area offers a relaxing atmosphere with comfortable sun loungers and a poolside bar.
Romantic Hotel
Hotel with Panoramic View Pool
Guest Reviews
The Radisson Blu Hotel in Port Elizabeth enjoys a prime location that has received abundant praise from its guests. The hotel is conveniently nestled right across the road from the beach, allowing easy access to beachfront strolls and spectacular ocean views. Being close to numerous restaurants and bars makes it a favored choice for those looking to explore the vibrant social scenes of Port Elizabeth. Guests also appreciate its proximity to essential amenities and the airport, making it a convenient option for travelers.
Many reviews highlight the hotel's stunning and beautiful location, often emphasizing the amazing sea views and beautiful sunrises that can be enjoyed right from their rooms. The property's setting on the waterfront promenade means guests are within walking distance to shops, social spaces and entertainment options.
The hotel's safe, main-road location adds to the convenience and there's commendation for its secure parking spaces and underground garage. Its strategic positioning makes it an ideal starting point for adventures like the Garden Route towards Cape Town.
Guests have referred to the location as great, awesome, amazing and perfect, often expressing delight with both the vicinity and the hotel's exceptionally clean and comfortable accommodations. The serene atmosphere coupled with the beachfront property ensures a relaxed and enjoyable stay. Overall, the Radisson Blu Hotel in Port Elizabeth stands out for its exceptional location, making it a top choice for visitors looking to experience the best of the area.
Guests at the Radisson Blu Hotel in Port Elizabeth have overwhelmingly positive remarks regarding the hotel's breakfast offerings. Many describe it as great, wonderful and amazing with particular praise for its excellent quality and variety. The breakfast buffet is frequently highlighted for its extensive selection and delicious food with many guests noting that it leaves nothing to be desired. The pleasant atmosphere, including lovely seaviews and friendly, helpful staff, further enhances the breakfast experience.
Few reviewers had criticisms, such as limited choices, overcooked items like baked beans and beef sausages and service delays, particularly with omelettes and egg stations. Some found the breakfast not up to Radisson's typically high standards or felt it was overpriced. Despite these occasional drawbacks, the general consensus among guests points to a satisfying and enjoyable breakfast experience at the hotel.
Radisson Blu Hotel in Port Elizabeth offers a range of dining experiences that have garnered mixed reviews. Many guests praised the food at the hotel's restaurant, describing it as amazing, delicious and superb. Particularly, the in-house restaurant, Tabu, is noted for providing good meals and a good breakfast. However, the dinner menu has been criticized for its limited options and lack of variety with some guests noting that the restaurant even serves frozen pizza.
Service at the restaurant has received mixed feedback; while the staff are frequently commended for being fantastic, service speed is often highlighted as an issue with several guests frustrated by long waits and occasional incorrect orders. Despite these hiccups, the dinner itself is frequently described as good or even sublime by certain guests, though some have found it overpriced or low in quality.
Room service and menu options were generally perceived as needing improvement with a number of guests finding the portions small and unsatisfactory.
In summary, while the quality of the food and the competency of the chefs are widely appreciated, faster and more efficient service and a more varied menu could significantly enhance the dining experience at the Radisson Blu Hotel in Port Elizabeth.
Nestled along the picturesque coast, the Radisson Blu Hotel in Port Elizabeth boasts rooms that are celebrated for their breathtaking sea views and spacious layouts. Many guests have relished the comfortable beds, enjoying restful nights complemented by neat and cozy arrangements. The rooms on higher floors, especially the 11th floor, offer stunning vistas of the ocean and greenery, making the stay even more delightful.
Despite the room’s aesthetic appeal, a number of reviews highlight areas needing attention. Some rooms have been noted to be tired and outdated with worn furniture and occasional cleanliness issues. Guests have reported incidents like smelly carpets, broken air conditioning units and furnishings showing visible cracks and stains. Maintenance concerns such as leaking toilets, blocked sinks and malfunctioning air conditioners also detract from the overall experience.
While the room service can occasionally be slow, many guests appreciate the large room sizes, clean environments and the provided amenities such as separate showers and bathtubs. The views from the rooms, especially the beach-facing ones, are consistently praised for their beauty.
In summary, the Radisson Blu Hotel offers a mix of splendid ocean views and spacious comfort, although attention to room maintenance and updates could enhance guest satisfaction further.
The Radisson Blu Hotel in Port Elizabeth receives mixed reviews regarding its beds. Many guests praised the comfort of the hotel beds, often highlighting their cozy, soft mattresses and the overall excellent sleep quality provided. The King size bed in particular was frequently noted for its comfort. Numerous reviews also commented on the cleanliness of the beds and the soft pillows.
However, some guests reported issues with the beds. A few found them to be uncomfortable due to problems like mattresses collapsing on one side or beds being overly soft. Others mentioned that the beds and pillows could benefit from upgrades, as they felt worn out or lacked adequate support. The sleeper couch received less favorable feedback with some guests finding it uncomfortable.
Overall, while many guests enjoyed a comfortable sleep on the hotel's beds, there are areas for improvement to ensure consistent quality and support.
Radisson Blu Hotel in Port Elizabeth presents a mixed bag of cleanliness feedback from its guests. On the positive side, many reviewers praised the hotel for its clean and modern atmosphere. Guests appreciated the cleanliness and comfort of their rooms, mentioning that the rooms were clean, tidy and often maintained to high standards. Facilities, including the gym, also received commendations for being clean and well-equipped, contributing to an overall pleasant experience.
Numerous guests mentioned that the cleaning staff were friendly and efficient, ensuring the rooms were kept clean and neat daily. Furthermore, the hotel’s general cleanliness and professional staff were frequently noted as highlights with additional remarks on the sanitary facilities being top-notch.
However, not all reviews were glowing. Some guests pointed out issues of inadequate cleanliness, including dirty carpets, mould in bathrooms and grubby hotel areas. There were several remarks about specific issues such as stained furniture, chipped corners and hand marks on windows that detracted from the overall cleanliness. Problems like intermittent Wi-Fi, ants on the counters and bathrooms needing more thorough cleaning were also noted. Some guests felt that the facility required maintenance and expressed disappointment with room service and housekeeping knocking at inopportune times.
Despite these criticisms, it is clear that when at its best, the hotel provides a clean and comfortable stay with friendly and professional staff. However, consistency in cleanliness and maintenance appear to be areas needing improvement to meet all guests' expectations consistently.
The staff at Radisson Blu Hotel, Port Elizabeth, generally receive high praise for their friendliness, helpfulness and professionalism. Guests frequently commend the welcoming and accommodating nature of the team, mentioning the excellent service from receptionists, dining personnel and housekeeping staff. The front desk is often highlighted for its exceptional service, warm welcomes and swift responses to requests.
Many reviews underscore the staff's hospitality and their effort to make stays comfortable and enjoyable. There are specific mentions of outstanding individuals like the front desk receptionist, Alpha and the restaurant manager, Chwaytha, who went above and beyond to provide excellent service, including birthday surprises and personalized touches.
However, there are occasional criticisms pointing to inconsistency in staff behavior. Some guests experienced poor service, unresponsiveness and a lack of attentiveness. There are mentions of untrained and unfriendly staff, slow check-in processes and staff members not going the extra mile for guests.
Despite these negative points, the general sentiment remains positive with many guests describing the staff as the highlight of their stay at the property. The warm, friendly and professional demeanor of the team contributes significantly to the overall experience at Radisson Blu Hotel, Port Elizabeth.
The WiFi at Radisson Blu Hotel, Port Elizabeth has garnered mixed feedback from guests. On a positive note, several guests appreciated the good WiFi connection, noting it was fast and did not involve any buffering, making it top class. However, there were frequent mentions of inconsistent performance. Some guests experienced intermittent connectivity and crashes, while others found the WiFi very poor and in need of improvement. Issues such as missing WiFi passwords and periodic signal drops were also highlighted, suggesting that the overall internet experience could be more reliable and user-friendly.
The spa at Radisson Blu Hotel, Port Elizabeth receives high praise from guests for its quality and professionalism. Many reviewers highlight the complementary foot wash and massages, describing them as executed with finesse and exceptional skill. The spa is often referred to as inviting and professional with organized services and a friendly staff that stands out for their excellent customer service. Celebrating special occasions with spa treatments seems to have left a notable positive impression on guests. The spa also features a steam bath, although it requires a wellness appointment to access. A few minor drawbacks were mentioned, such as the spa taking a long time to answer phones and reservations occasionally not being fulfilled. Despite these issues, guests consistently regard the spa as one of the best in Port Elizabeth with experiences described as great and even out of this world.
The gym at the Radisson Blu Hotel, Port Elizabeth, receives largely positive feedback from guests. Many visitors found the gym convenient, clean and well-equipped with good facilities. Descriptions such as nice gym, excellent gym and above average gym suggest a generally favorable opinion. However, there are occasional mentions of substandard equipment, indicating room for improvement. The gym was appreciated not only by adults but also enjoyed by children, reflecting its appeal to a diverse range of guests. Overall, the gym at this hotel seems to meet the expectations of most visitors, contributing positively to their stay.
The pool facilities at the Radisson Blu Hotel in Port Elizabeth receive mixed feedback from guests. Many appreciated the outdoor pool and described it as great and very clean. Some guests, however, feel the pool's size is smaller than expected and noted that heating would improve the experience, especially since the water can be ice-cold. There are mentions of both a rooftop and indoor pool, though some guests experienced maintenance issues and leaky pools. Despite these concerns, the general sentiment about the pool areas remains positive, highlighting well-maintained spaces and adequate cleanliness. The shared pool area offers visitors a place to relax, although there might be occasional damage to seating areas.
Nestled just across the road from a beautiful, clean beach, the Radisson Blu Hotel in Port Elizabeth offers guests extraordinary access to stunning coastal scenes. Visitors enjoyed easy access to the beach, which is merely a short stroll away. The convenience of walking to the beach was frequently highlighted with the proximity making it perfect for spontaneous beach activities and leisurely morning walks.
Many guests raved about the breathtaking views from their rooms, noting that the beachfront and ocean-facing accommodations provide magnificent seascapes. The views were often described as amazing and perfect with some calling them the most spectacular they've ever seen. Watching the sunrise over the ocean became a cherished part of guests' stays.
The hotel's location adjacent to the beach was repeatedly praised, making it an ideal spot for those who love seaside experiences. Guests appreciated the combination of luxury and nature, enabling them to enjoy serene beach walks and other shoreline activities effortlessly. Overall, the Radisson Blu Hotel's closeness to the beach and the picturesque views it offers contributed significantly to a memorable stay for its visitors.
The reviews for the parking situation at Radisson Blu Hotel, Port Elizabeth present a mixed picture. On the positive side, guests found the parking to be safe and secure, highlighting the availability of underground parking which offers peace of mind. Some appreciated that parking could be found right in front of the hotel entrance, making it convenient upon arrival. Free parking and on-site self-parking were appreciated by a few, while valet parking was also available, adding a layer of convenience.
However, several reviewers pointed out that the parking area is somewhat limited and can be a hassle during busier times. There were complaints about the parking lot being a bit small and some even struggled to find a spot. The entrance to the basement parking being locked was an inconvenience for some guests. Additionally, the walkway from the basement parking into the hotel received negative feedback for being unpleasant. Improvement suggestions included better cleaning of the parking lot and a clearer, more organized parking arrangement.
Overall, while the safety and availability of parking are clear positives, there are several areas mentioned by guests that could benefit from further improvements and better management.
The Radisson Blu Hotel in Port Elizabeth offers a mixed experience for families with children. Positive aspects highlighted in guest reviews include the hotel's family-friendly atmosphere, which is described as great for family trips and vacations. Family rooms, in particular, receive high praise for their spaciousness, accommodating the entire family comfortably and creating a homely environment.
However, there are a few drawbacks. Some guests mention a lack of family-specific amenities, such as no sofas or dedicated family rooms, which makes the stay less comfortable for some. Additionally, there are reports of insufficient bedding and towels for kids and instances where a sofa bed was provided for children, causing discomfort and leading one child to prefer sleeping on the floor. Despite these issues, the hotel's general policy and availability of family suites make it a viable option for those traveling with kids.
Overall, while there may be areas needing improvement, the Radisson Blu Hotel remains a good choice for family stays with its accommodative atmosphere and spacious rooms contributing to enjoyable family vacations.
The Radisson Blu Hotel in Port Elizabeth emerges as a notable choice for business travelers, receiving numerous commendations for its business-oriented amenities and services. Guests often highlight the hotel's exceptional business room views and fantastic amenities, marking it as a perfect venue for those on business trips. The hotel's business center and meeting rooms are frequently praised, underscoring its suitability for conference guests and business events.
Additionally, the convenience of the property for short stays, such as a one-night stopover, makes it an appropriate option for busy professionals. The efficient banqueting service and conference facilities further enhance the hotel's appeal for corporate events. While the busy reception area might be noted, the availability of taxi service and special requests handling mitigates any inconvenience. Overall, the Radisson Blu Hotel is deemed fine for business travel and highly recommended for business travelers seeking efficient and comprehensive services in Port Elizabeth.
The Radisson Blu Hotel in Port Elizabeth offers a range of accessible features that cater to guests with disabilities. Visitors noted the ease of access throughout the hotel, highlighting the availability of wheelchair-accessible rooms and ADA-compliant facilities. Despite these positive aspects, some guests mentioned that certain wheelchair-accessible rooms fell short of expectations with specific criticisms about non-functional switches in rooms designed for paraplegic guests. Additionally, the service level did not always match the high standards of the accessible rooms, such as the lack of escort service to the accommodations. However, the accessible amenities, including a rooftop pool, generally received favorable feedback, making the Radisson Blu Hotel a viable option for travelers with special accessibility needs.
The outdoor pool at the Radisson Blu Hotel in Port Elizabeth receives mixed feedback but has several notable highlights. Guests appreciate the usable outdoor pool and its heated feature, making it a pleasant option for swimming. An added attraction is the pool's location, offering scenic ocean views that enhance the relaxation experience. Some areas of concern include its relatively small size and occasional maintenance issues. However, the presence of shared amenities like small couches and pool lifts adds to the overall functionality and comfort of the outdoor spaces.
The Radisson Blu Hotel in Port Elizabeth offers a romantic atmosphere ideal for honeymooners. Guests have highlighted their delight at finding rooms thoughtfully decorated with red petals on the floor and bed, accompanied by a beautiful bouquet of red roses and mini bottles of red and white wine. These special touches enhance the overall romantic experience. Couples who opted for the honeymoon suite and package consistently enjoyed their stays, expressing how much they cherished every moment. The hotel efficiently handles check-ins, making sure guests can begin their romantic escape without delay. The establishment is frequented by honeymooners and others seeking a romantic getaway.
The Radisson Blu Hotel in Port Elizabeth presents the perfect setting for a romantically charged visit, offering spectacular views that enhance the romantic atmosphere. Many couples have celebrated special occasions, such as anniversaries with the hotel going the extra mile to make their stay memorable. Guests have mentioned rooms adorned with red petals and a bouquet of red roses, along with complimentary bottles of wine and snacks, creating an intimate and special experience. This hotel is ideal for romantic surprises, proposals and getaways, providing a lovely environment where couples can enjoy their time together. The hotel’s positioning further adds to its charm, contributing to its romantic allure.
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Location
Many reviews highlight the hotel's stunning and beautiful location, often emphasizing the amazing sea views and beautiful sunrises that can be enjoyed right from their rooms. The property's setting on the waterfront promenade means guests are within walking distance to shops, social spaces and entertainment options.
The hotel's safe, main-road location adds to the convenience and there's commendation for its secure parking spaces and underground garage. Its strategic positioning makes it an ideal starting point for adventures like the Garden Route towards Cape Town.
Guests have referred to the location as great, awesome, amazing and perfect, often expressing delight with both the vicinity and the hotel's exceptionally clean and comfortable accommodations. The serene atmosphere coupled with the beachfront property ensures a relaxed and enjoyable stay. Overall, the Radisson Blu Hotel in Port Elizabeth stands out for its exceptional location, making it a top choice for visitors looking to experience the best of the area.
Breakfast
Few reviewers had criticisms, such as limited choices, overcooked items like baked beans and beef sausages and service delays, particularly with omelettes and egg stations. Some found the breakfast not up to Radisson's typically high standards or felt it was overpriced. Despite these occasional drawbacks, the general consensus among guests points to a satisfying and enjoyable breakfast experience at the hotel.
Dinner
Service at the restaurant has received mixed feedback; while the staff are frequently commended for being fantastic, service speed is often highlighted as an issue with several guests frustrated by long waits and occasional incorrect orders. Despite these hiccups, the dinner itself is frequently described as good or even sublime by certain guests, though some have found it overpriced or low in quality.
Room service and menu options were generally perceived as needing improvement with a number of guests finding the portions small and unsatisfactory.
In summary, while the quality of the food and the competency of the chefs are widely appreciated, faster and more efficient service and a more varied menu could significantly enhance the dining experience at the Radisson Blu Hotel in Port Elizabeth.
Rooms
Despite the room’s aesthetic appeal, a number of reviews highlight areas needing attention. Some rooms have been noted to be tired and outdated with worn furniture and occasional cleanliness issues. Guests have reported incidents like smelly carpets, broken air conditioning units and furnishings showing visible cracks and stains. Maintenance concerns such as leaking toilets, blocked sinks and malfunctioning air conditioners also detract from the overall experience.
While the room service can occasionally be slow, many guests appreciate the large room sizes, clean environments and the provided amenities such as separate showers and bathtubs. The views from the rooms, especially the beach-facing ones, are consistently praised for their beauty.
In summary, the Radisson Blu Hotel offers a mix of splendid ocean views and spacious comfort, although attention to room maintenance and updates could enhance guest satisfaction further.
Beds
However, some guests reported issues with the beds. A few found them to be uncomfortable due to problems like mattresses collapsing on one side or beds being overly soft. Others mentioned that the beds and pillows could benefit from upgrades, as they felt worn out or lacked adequate support. The sleeper couch received less favorable feedback with some guests finding it uncomfortable.
Overall, while many guests enjoyed a comfortable sleep on the hotel's beds, there are areas for improvement to ensure consistent quality and support.
Cleanliness
Numerous guests mentioned that the cleaning staff were friendly and efficient, ensuring the rooms were kept clean and neat daily. Furthermore, the hotel’s general cleanliness and professional staff were frequently noted as highlights with additional remarks on the sanitary facilities being top-notch.
However, not all reviews were glowing. Some guests pointed out issues of inadequate cleanliness, including dirty carpets, mould in bathrooms and grubby hotel areas. There were several remarks about specific issues such as stained furniture, chipped corners and hand marks on windows that detracted from the overall cleanliness. Problems like intermittent Wi-Fi, ants on the counters and bathrooms needing more thorough cleaning were also noted. Some guests felt that the facility required maintenance and expressed disappointment with room service and housekeeping knocking at inopportune times.
Despite these criticisms, it is clear that when at its best, the hotel provides a clean and comfortable stay with friendly and professional staff. However, consistency in cleanliness and maintenance appear to be areas needing improvement to meet all guests' expectations consistently.
Staff
Many reviews underscore the staff's hospitality and their effort to make stays comfortable and enjoyable. There are specific mentions of outstanding individuals like the front desk receptionist, Alpha and the restaurant manager, Chwaytha, who went above and beyond to provide excellent service, including birthday surprises and personalized touches.
However, there are occasional criticisms pointing to inconsistency in staff behavior. Some guests experienced poor service, unresponsiveness and a lack of attentiveness. There are mentions of untrained and unfriendly staff, slow check-in processes and staff members not going the extra mile for guests.
Despite these negative points, the general sentiment remains positive with many guests describing the staff as the highlight of their stay at the property. The warm, friendly and professional demeanor of the team contributes significantly to the overall experience at Radisson Blu Hotel, Port Elizabeth.
Wi-Fi
Spa
Gym
Pool
Beach
Many guests raved about the breathtaking views from their rooms, noting that the beachfront and ocean-facing accommodations provide magnificent seascapes. The views were often described as amazing and perfect with some calling them the most spectacular they've ever seen. Watching the sunrise over the ocean became a cherished part of guests' stays.
The hotel's location adjacent to the beach was repeatedly praised, making it an ideal spot for those who love seaside experiences. Guests appreciated the combination of luxury and nature, enabling them to enjoy serene beach walks and other shoreline activities effortlessly. Overall, the Radisson Blu Hotel's closeness to the beach and the picturesque views it offers contributed significantly to a memorable stay for its visitors.
Parking
However, several reviewers pointed out that the parking area is somewhat limited and can be a hassle during busier times. There were complaints about the parking lot being a bit small and some even struggled to find a spot. The entrance to the basement parking being locked was an inconvenience for some guests. Additionally, the walkway from the basement parking into the hotel received negative feedback for being unpleasant. Improvement suggestions included better cleaning of the parking lot and a clearer, more organized parking arrangement.
Overall, while the safety and availability of parking are clear positives, there are several areas mentioned by guests that could benefit from further improvements and better management.
Family
However, there are a few drawbacks. Some guests mention a lack of family-specific amenities, such as no sofas or dedicated family rooms, which makes the stay less comfortable for some. Additionally, there are reports of insufficient bedding and towels for kids and instances where a sofa bed was provided for children, causing discomfort and leading one child to prefer sleeping on the floor. Despite these issues, the hotel's general policy and availability of family suites make it a viable option for those traveling with kids.
Overall, while there may be areas needing improvement, the Radisson Blu Hotel remains a good choice for family stays with its accommodative atmosphere and spacious rooms contributing to enjoyable family vacations.
Business
Additionally, the convenience of the property for short stays, such as a one-night stopover, makes it an appropriate option for busy professionals. The efficient banqueting service and conference facilities further enhance the hotel's appeal for corporate events. While the busy reception area might be noted, the availability of taxi service and special requests handling mitigates any inconvenience. Overall, the Radisson Blu Hotel is deemed fine for business travel and highly recommended for business travelers seeking efficient and comprehensive services in Port Elizabeth.
Accessible
Outdoor Pool
Honeymoon
Romantic
Yes, Radisson Blu Hotel, Port Elizabeth has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Radisson Blu Hotel, Port Elizabeth.
No, Radisson Blu Hotel, Port Elizabeth doesn't allow dogs.
Yes, parking facilities are available at Radisson Blu Hotel, Port Elizabeth.
Yes, Radisson Blu Hotel, Port Elizabeth has a gym.
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