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Summary of reviewsPensión Basagoiti stands out for its exceptional location in the Algorta neighborhood, offering easy access to local amenities and attractions without requiring a car. Its proximity to the metro, pintxos center, and the beach provides guests with a vibrant and yet tranquil experience, ideal for exploring nearby shops, restaurants, and the picturesque port. The pension is also strategically located just 20 minutes from Bilbao, making it convenient for those attending local events.
The guesthouse is praised for its cleanliness and welcoming atmosphere, with rooms that are generally comfortable and provide essential amenities like spacious bathrooms and TVs. The friendly and attentive service, especially from Mikel, the owner, is frequently commended; his personalized approach and willingness to go beyond typical guest needs enhance the overall stay. Guests appreciate his recommendations and help with logistics, contributing to the pension's warm environment.
However, certain aspects of Pensión Basagoiti could benefit from renovation due to its age. While basic and efficient for a short stay, some guests have noted that the rooms and beds can be small and narrow, and mattresses may not be of the highest quality. Occasional cleanliness issues, such as dust buildup and limited amenities, have been mentioned, alongside concerns about space in the shower trays and the lack of an elevator.
The staff at Pensión Basagoiti are considered a significant asset, with guests frequently praising the exceptional service and attentiveness. Although the pension provides good value for money, improvements in sleeping arrangements and facilities could enhance the overall experience. Despite these areas for development, Pensión Basagoiti shines through its prime location and welcoming atmosphere, making it a viable choice for many travelers.
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