Shipka IT Hotel delivers a stellar experience, earning high marks for its superb location, delicious breakfast, comfortable rooms, outstanding cleanliness, friendly staff and inviting outdoor pool. Nestled in a peaceful village, the hotel is surrounded by stunning natural scenery and close to historical monuments like the Buzludzha Monument and Shipka Church. The convenient position on a quiet residential street with easy parking and a nearby bus stop makes it an ideal base for exploring the area, offering breathtaking views, particularly of the sunset behind the Stara Planina mountains.
Guests rave about the breakfast, which is described as amazing, delicious and abundant. The home-cooked meals, beautiful presentation and generous portions provide a luxurious start to the day. The personal touch and attention to detail from the owner make the dining experience feel like being part of a family setting.
The rooms are spacious, comfortable and well-maintained. Guests appreciate the clean and quiet atmosphere with comfortable beds, functioning air conditioning and additional amenities like refrigerators. Despite occasional minor issues requiring maintenance, the rooms are consistently praised for their cleanliness and comfort.
Cleanliness is a hallmark of Shipka IT Hotel with guests repeatedly highlighting the impeccable condition of the facilities and the friendly attitude of the staff. The intimate and well-kept environment offers excellent value for money.
The staff's exceptional friendliness and helpfulness create a welcoming environment, making guests feel at home. The owners' attentiveness and proficiency in English enhance the positive experience, providing thoughtful and courteous service that stands out.
The outdoor pool, set within a beautiful garden, is a memorable feature. Though small, it is clean and offers a refreshing retreat with comfortable seating areas to relax and enjoy the serene atmosphere.
Overall, Shipka IT Hotel blends convenience, tranquility and top-notch amenities, making it an ideal choice for travelers seeking a restful and enriching stay.
Hotel Edelweiss offers a spa experience that is widely appreciated by its guests. The spa facilities, described as very nice and equipped with everything necessary, include a sauna, showers and a hot tub. Guests have found it sufficient for their relaxation needs, highlighting it as a relaxing area to unwind, particularly after a day of hiking. The sauna, in particular, has been mentioned positively for its use in winding down.
Despite its positive aspects, some guests noted the spa's compact size, labeling it as small yet decent. There's also a mention of the need for a water dispenser and a concern about the jacuzzi water being unclean on one occasion. On the whole, the spa services have been labeled good and relaxing, striking a balanced impression of adequacy and comfort among visitors.