The Residence Inn by Marriott Cincinnati Midtown/Rookwood is a great choice for families looking for a perfect location. The hotel offers great value for money with excellent staff and cozy rooms. Although some guests felt that the hotel needs a little love, many praised the hotel's pleasant environment and the convenience of its location. However, some guests were disappointed with the limited amenities and poor customer service. Additionally, some guests were disappointed with the hotel's covid policies. Overall, the Residence Inn by Marriott Cincinnati Midtown/Rookwood is a must-visit for families looking for a great location.
The MainStay Suites Cincinnati University - Uptown is highly praised by guests for its exceptional staff. Many reviews mention specific staff members by name, who are noted for their helpfulness and friendliness. The majority of reviews are overwhelmingly positive, describing the staff as amazing, excellent, courteous and quick to respond to guests' needs. Guests appreciate the staff's willingness to go above and beyond to make their stay a great experience. Although there are a few negative reviews about rude staff, they are in the minority. Overall, guests rate the staff of MainStay Suites Cincinnati University - Uptown highly for their wonderful attitudes, customer service and friendly demeanor.
Despite the inconvenience of paying for parking, Comfort Suites Cincinnati University - Downtown received mostly positive reviews. Guests appreciated the paper they received to put on their dash and the $10 fee per night. While some websites advertised free parking, guests found the added cost to be manageable. Overall, many enjoyed their stay despite this small setback.
voco The Clair Cincinnati Downtown by IHG has a fantastic team of employees who are more than willing to go above and beyond to ensure guests have a wonderful experience. While there have been some complaints about the staff not cleaning up properly or needing more training, the majority of guests have praised the staff for their friendliness, helpfulness and excellent service. The front desk clerks and waitresses have been particularly impressive with many guests commenting on their great service. Unfortunately, a few guests have had negative experiences with the hotel's management, but overall the general consensus is that the staff at this hotel are lovely, wonderful, amazing and awesome and dedicated to making guests feel welcome and comfortable during their stay.
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