7,258,491 hotelsin 60 categories
Accessible, Romantic Hotels in Puebla
47 HOTELS IN AND AROUND PUEBLARanking can be influenced by the commissions we receive.
$
+5
Info
Summary of reviews
Hotel Boutique Casona de Santa Clara is celebrated for its prime location in the heart of Puebla, offering guests a serene yet centrally-situated refuge only minutes away from the vibrant zócalo and Centro Histórico. This advantageous position allows easy access to key historical buildings and enticing culinary spots in a peaceful and tranquil setting, making it an ideal choice for travelers. The hotel features beautifully decorated, spacious, and immaculately clean rooms that blend modern sophistication with historical charm. Guests consistently praise the large and comfortable beds, luxurious bathrooms, and elegant decor, which contribute to an exceptional lodging experience.
The warm and helpful staff are a highlight, consistently enhancing the stay with their friendly and attentive service. The reception and dining staff receive particular mention for their hospitality and professionalism, fostering a welcoming environment. While the breakfast offerings are generally appreciated for their fresh, made-to-order nature, there is some room for improvement in variety and transparency regarding pricing, which could elevate the dining experience further.
The hotel's commitment to cleanliness is evident throughout its premises, with all facilities well-maintained and presenting a pristine appearance. Though the WiFi service has been highlighted as an area needing enhancement, it does not overshadow the otherwise high standards of service and facilities.
Overall, Hotel Boutique Casona de Santa Clara stands out as a notable choice in Puebla for travelers seeking a comfortable, well-located, and charming accommodation with a focus on excellent service and cleanliness.
The warm and helpful staff are a highlight, consistently enhancing the stay with their friendly and attentive service. The reception and dining staff receive particular mention for their hospitality and professionalism, fostering a welcoming environment. While the breakfast offerings are generally appreciated for their fresh, made-to-order nature, there is some room for improvement in variety and transparency regarding pricing, which could elevate the dining experience further.
The hotel's commitment to cleanliness is evident throughout its premises, with all facilities well-maintained and presenting a pristine appearance. Though the WiFi service has been highlighted as an area needing enhancement, it does not overshadow the otherwise high standards of service and facilities.
Overall, Hotel Boutique Casona de Santa Clara stands out as a notable choice in Puebla for travelers seeking a comfortable, well-located, and charming accommodation with a focus on excellent service and cleanliness.
Categories
Romantic
Accessible
Adult Only
$
+5
Info
Summary of reviews
Gran Hotel de Puebla by HNF is a luxurious accommodation option in the vibrant city of Puebla, praised for its serene environment, cleanliness, and top-notch facilities. Its strategic location offers a peaceful retreat with quick access to major highways and local attractions, such as the Cuauhtémoc Stadium and a nearby scenic park. The hotel's charm is amplified by its remarkable cleanliness and attention to detail, evident throughout the property, from the pristine rooms to the beautifully maintained communal areas.
Guests enjoy the spacious and comfortable rooms, often highlighting the super comfortable beds and modern décor. The excellent service provided by the attentive and friendly staff significantly enhances the guest experience, offering a warm and welcoming atmosphere. Visitors consistently commend the exceptional bedding, noting it as one of the best features, ensuring restful and serene nights.
Dining at the hotel is largely celebrated, with the dinner offerings receiving particular acclaim for their quality and taste, despite some mixed reviews regarding pricing. The breakfast buffet is similarly well-regarded for its variety and deliciousness, although a few guests have commented on its cost and occasional delays.
The hotel's pool is also a highlight, appreciated for its cleanliness, pleasant atmosphere, and comfort, though some suggest improvements in temperature control and extended pool hours. The combination of inviting facilities, excellent service, and comfortable accommodations marks Gran Hotel de Puebla by HNF as a highly recommended choice for travelers seeking a memorable stay in Puebla. Despite minor critiques, the overall sentiment remains positive, solidifying its reputation as a delightful stay for both solo travelers and families.
Guests enjoy the spacious and comfortable rooms, often highlighting the super comfortable beds and modern décor. The excellent service provided by the attentive and friendly staff significantly enhances the guest experience, offering a warm and welcoming atmosphere. Visitors consistently commend the exceptional bedding, noting it as one of the best features, ensuring restful and serene nights.
Dining at the hotel is largely celebrated, with the dinner offerings receiving particular acclaim for their quality and taste, despite some mixed reviews regarding pricing. The breakfast buffet is similarly well-regarded for its variety and deliciousness, although a few guests have commented on its cost and occasional delays.
The hotel's pool is also a highlight, appreciated for its cleanliness, pleasant atmosphere, and comfort, though some suggest improvements in temperature control and extended pool hours. The combination of inviting facilities, excellent service, and comfortable accommodations marks Gran Hotel de Puebla by HNF as a highly recommended choice for travelers seeking a memorable stay in Puebla. Despite minor critiques, the overall sentiment remains positive, solidifying its reputation as a delightful stay for both solo travelers and families.
Categories
Romantic
Accessible
Golf
$
+5
Info
Summary of reviews
The Holiday Inn Puebla Finsa by IHG provides a comfortable and hospitable stay with exceptional service from its staff. Guests rave about the strategic location, which is convenient for exploring the state's various attractions. The breakfast is delicious, varied and buffet-style despite not being included in the price. The rooms are spacious, comfortable and clean with luxurious options such as jacuzzis in some. The pool area is beautiful, heated and covered with attentive staff catering to the needs of the guests. The hotel offers excellent parking facilities with covered and valet parking available. The hotel is suitable for families with children, although some guests were not informed of the need to reserve a spot at the pool in advance. The beds are super comfortable, providing guests with a good night's rest. Business travelers will benefit from excellent facilities and amenities, including a quiet and comfortable atmosphere. Overall with no negative comments mentioned in five-star reviews, the Holiday Inn Puebla Finsa is a top-notch hotel with fantastic amenities, making it an excellent choice for travelers.
Categories
Romantic
Accessible
Golf
$
+6
Info
Categories
Romantic
Accessible
Boutique-Style
$
+3
Info
Summary of reviews
The Grand Fiesta Americana Puebla Angelópolis is a highly recommended hotel with exceptional service, comfortable accommodations and superb facilities. Guests love the hotel's fantastic location, which is close to many restaurants, cafes and supermarkets, making it easy to access quality shopping. The breakfast is a standout feature with delicious buffet options and excellent variety of flavors and dishes. The rooms are modern, spacious and well-decorated with comfortable beds and excellent bathroom amenities. The hotel's focus on cleanliness is highly praised with reviewers consistently mentioning how modern, well-maintained and immaculate the facilities are. The staff is exceptional with guests describing them as excellent, friendly, kind and accommodating. The beds are also highly praised with guests describing them as comfortable and perfect for a restful night's sleep. Overall, the Grand Fiesta Americana Puebla Angelópolis is an excellent option for a relaxing and enjoyable stay in Puebla.
Categories
Romantic
Accessible
Sustainability Journey
$
+2
Info
Summary of reviews
Presidente InterContinental Puebla by IHG, is highly acclaimed for its strategic and convenient location, nestled between Puebla and Cholula. This positioning offers easy access to the city center and nearby attractions, ensuring a safe and peaceful retreat within beautiful surroundings. Guests highlight the hotel's top-notch amenities, including warm pools and comfortable, clean rooms, alongside excellent food and exemplary service provided by the friendly and professional staff.
The breakfast offerings at the hotel receive exceptional commendations with guests frequently referring to the buffet as one of the best in Puebla. The food’s variety, abundance and exceptional taste stand out, complemented by the attentive and helpful restaurant staff. While the dinner menu could benefit from more variety, the high-quality dishes and remarkable service still leave a favorable impression despite occasional frustrations around reservations and price.
Rooms are celebrated for their spaciousness, comfort and cleanliness, featuring modern amenities and comfortable beds that ensure a restful stay. Though a few isolated concerns about humidity and minor maintenance issues do exist, the rooms largely contribute to a comfortable weekend getaway.
Cleanliness throughout the hotel is meticulous with guests repeatedly praising the elegant design and well-maintained common areas. Despite minimal setbacks such as the strong smell of bleach in linens or occasional insects, the hotel's commitment to a clean and inviting environment stands out.
The staff's attentive and friendly service remains a recurring highlight, from check-in to valet services, extending to the restaurant and management. The bilingual capabilities of the team further enhance the overall guest experience.
The heated pool is frequently noted for its pleasant temperature and cleanliness, offering a relaxing and enjoyable experience for families. The hotel's pet-friendly policy adds to its appeal as a family-friendly destination.
Beds receive high marks for comfort and quality, ensuring a good night’s sleep, though a few guests suggest updates to the pillows and mattress.
In summary, the Presidente InterContinental Puebla by IHG, excels in offering a luxurious, comfortable and family-friendly environment, bolstered by excellent service, strategic location and commendable amenities, making it a top choice for travelers.
The breakfast offerings at the hotel receive exceptional commendations with guests frequently referring to the buffet as one of the best in Puebla. The food’s variety, abundance and exceptional taste stand out, complemented by the attentive and helpful restaurant staff. While the dinner menu could benefit from more variety, the high-quality dishes and remarkable service still leave a favorable impression despite occasional frustrations around reservations and price.
Rooms are celebrated for their spaciousness, comfort and cleanliness, featuring modern amenities and comfortable beds that ensure a restful stay. Though a few isolated concerns about humidity and minor maintenance issues do exist, the rooms largely contribute to a comfortable weekend getaway.
Cleanliness throughout the hotel is meticulous with guests repeatedly praising the elegant design and well-maintained common areas. Despite minimal setbacks such as the strong smell of bleach in linens or occasional insects, the hotel's commitment to a clean and inviting environment stands out.
The staff's attentive and friendly service remains a recurring highlight, from check-in to valet services, extending to the restaurant and management. The bilingual capabilities of the team further enhance the overall guest experience.
The heated pool is frequently noted for its pleasant temperature and cleanliness, offering a relaxing and enjoyable experience for families. The hotel's pet-friendly policy adds to its appeal as a family-friendly destination.
Beds receive high marks for comfort and quality, ensuring a good night’s sleep, though a few guests suggest updates to the pillows and mattress.
In summary, the Presidente InterContinental Puebla by IHG, excels in offering a luxurious, comfortable and family-friendly environment, bolstered by excellent service, strategic location and commendable amenities, making it a top choice for travelers.
Categories
Romantic
Accessible
Luxury
$
+1
Info
Summary of reviews
Quinta Real Puebla garners much admiration from guests for its prime location and historical charm. Situated in the heart of Puebla's historic center, the hotel offers easy access to the city's main attractions, making it an ideal base for exploring. Visitors praise the hotel’s beautiful architecture, a restored ex-convent, which blends rich history with modern comfort, creating a unique and tranquil atmosphere despite its central position.
The hotel's breakfast is highly recommended, noted for its elegant ambiance, live piano music and a delicious, varied buffet. The picturesque courtyard setting enhances the morning dining experience. Although some guests find the breakfast expensive, the overall quality and delightful atmosphere receive positive mentions.
Dinner in the hotel is marked by tasty food and a charming setting with live piano music. The bar excels in mezcal and cocktails, adding to the dining experience. While some guests express disappointment in food quality and variety, the overall ambiance and service are well-regarded.
Guestrooms are appreciated for their spaciousness, comfort and beautiful decoration, contributing to the hotel's fairy-tale-like charm. However, areas needing improvement include lighting, ventilation and amenities. Noise levels and inconsistent cleanliness are also noted concerns that impact the overall experience.
Cleanliness throughout the hotel generally receives positive feedback with many guests praising the well-maintained common areas and comfortable rooms. Yet, some reviews point out lapses in housekeeping and maintenance, suggesting a need for more consistency in these areas.
The staff at Quinta Real Puebla are widely recognized for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. While most interactions are positive, occasional lapses in service from the front desk are noted.
WiFi connectivity emerges as a consistent issue with many guests experiencing weak or non-existent signals, especially within guest rooms. Despite attempts by the staff to resolve these issues, WiFi reliability remains a critical area needing improvement.
For families, the hotel offers a welcoming atmosphere with good amenities for children. While minor inconveniences such as room arrangements are mentioned, families generally find the hotel enjoyable and well-suited to their needs.
The lively nightlife around the hotel and in its own courtyard adds to the vibrant environment, though it can lead to late-night noise, particularly on weekends.
Opinions on the hotel beds are mixed with some guests finding them extremely comfortable while others experience discomfort due to bed firmness or size. Although issues like these vary, the overall cleanliness and care of the bedding are appreciated.
Quinta Real Puebla aspires to five-star standards, offering exceptional service, beautiful surroundings and a historical ambiance. However, maintenance issues and certain service aspects could be improved to fully meet five-star expectations.
Overall, Quinta Real Puebla is a highly recommended destination for its excellent location, historical charm and friendly service with some areas needing attention to enhance the guest experience further.
The hotel's breakfast is highly recommended, noted for its elegant ambiance, live piano music and a delicious, varied buffet. The picturesque courtyard setting enhances the morning dining experience. Although some guests find the breakfast expensive, the overall quality and delightful atmosphere receive positive mentions.
Dinner in the hotel is marked by tasty food and a charming setting with live piano music. The bar excels in mezcal and cocktails, adding to the dining experience. While some guests express disappointment in food quality and variety, the overall ambiance and service are well-regarded.
Guestrooms are appreciated for their spaciousness, comfort and beautiful decoration, contributing to the hotel's fairy-tale-like charm. However, areas needing improvement include lighting, ventilation and amenities. Noise levels and inconsistent cleanliness are also noted concerns that impact the overall experience.
Cleanliness throughout the hotel generally receives positive feedback with many guests praising the well-maintained common areas and comfortable rooms. Yet, some reviews point out lapses in housekeeping and maintenance, suggesting a need for more consistency in these areas.
The staff at Quinta Real Puebla are widely recognized for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. While most interactions are positive, occasional lapses in service from the front desk are noted.
WiFi connectivity emerges as a consistent issue with many guests experiencing weak or non-existent signals, especially within guest rooms. Despite attempts by the staff to resolve these issues, WiFi reliability remains a critical area needing improvement.
For families, the hotel offers a welcoming atmosphere with good amenities for children. While minor inconveniences such as room arrangements are mentioned, families generally find the hotel enjoyable and well-suited to their needs.
The lively nightlife around the hotel and in its own courtyard adds to the vibrant environment, though it can lead to late-night noise, particularly on weekends.
Opinions on the hotel beds are mixed with some guests finding them extremely comfortable while others experience discomfort due to bed firmness or size. Although issues like these vary, the overall cleanliness and care of the bedding are appreciated.
Quinta Real Puebla aspires to five-star standards, offering exceptional service, beautiful surroundings and a historical ambiance. However, maintenance issues and certain service aspects could be improved to fully meet five-star expectations.
Overall, Quinta Real Puebla is a highly recommended destination for its excellent location, historical charm and friendly service with some areas needing attention to enhance the guest experience further.
Categories
Accessible
Romantic
Luxury
$
+4
Info
Summary of reviews
Gamma Puebla Señorial Centro is highly praised for its prime location, situated near Puebla’s historic center with major attractions like the Zocalo, Parian and Santo Domingo Church just a short walk away. The neighborhood is noted for its safety and the convenience of exploring nearby restaurants, museums and shops on foot. Added perks such as free parking further enhance the appeal of staying here, making it an ideal choice for those looking to immerse themselves in downtown Puebla.
Dining at the hotel garners positive reviews, particularly for dinner. The restaurant serves high-quality, delicious food with standout dishes such as Chiles in Nogada frequently mentioned. The cozy atmosphere and central location add to the dining experience. Breakfast, while generally praised for its freshness and taste, receives some mixed feedback with guests appreciating the inclusion of traditional Mexican fare but suggesting more variety.
The rooms at Gamma Puebla Señorial Centro are clean and comfortable with many guests appreciating the comfortable beds and good service. While the view of the nearby church is a pleasant feature for some, others find the room sizes smaller than expected and mention noise issues due to poor soundproofing. Cleanliness is frequently highlighted positively, though there are occasional lapses reported such as dust, mold and bad odors.
The staff's friendliness and attentiveness are notable, contributing significantly to the positive experience of staying at the hotel. The front desk, valet parking and room service come highly recommended for their professionalism and helpfulness. The positive interactions with the staff enhance the welcoming atmosphere of the hotel.
Free Wi-Fi is provided with mixed reviews about its reliability. While some guests enjoy excellent connectivity, others face issues with weak signals in their rooms. However, the Wi-Fi tends to be more reliable in the restaurant area.
Family travelers will find the hotel accommodating with spacious rooms and a safe environment. However, some families mention noise from children in the hallways as a minor disturbance. For those interested in nightlife, the hotel's location is ideal, offering access to vibrant restaurants and bars, although some guests note noise disturbances during the night.
Gamma Puebla Señorial Centro offers a comfortable stay with functional amenities and high standards typical of a four-star hotel. While there are areas for improvement, especially regarding room noise and Wi-Fi consistency, the hotel’s excellent location, commendable staff and overall cleanliness make it a solid choice for visitors to Puebla.
Dining at the hotel garners positive reviews, particularly for dinner. The restaurant serves high-quality, delicious food with standout dishes such as Chiles in Nogada frequently mentioned. The cozy atmosphere and central location add to the dining experience. Breakfast, while generally praised for its freshness and taste, receives some mixed feedback with guests appreciating the inclusion of traditional Mexican fare but suggesting more variety.
The rooms at Gamma Puebla Señorial Centro are clean and comfortable with many guests appreciating the comfortable beds and good service. While the view of the nearby church is a pleasant feature for some, others find the room sizes smaller than expected and mention noise issues due to poor soundproofing. Cleanliness is frequently highlighted positively, though there are occasional lapses reported such as dust, mold and bad odors.
The staff's friendliness and attentiveness are notable, contributing significantly to the positive experience of staying at the hotel. The front desk, valet parking and room service come highly recommended for their professionalism and helpfulness. The positive interactions with the staff enhance the welcoming atmosphere of the hotel.
Free Wi-Fi is provided with mixed reviews about its reliability. While some guests enjoy excellent connectivity, others face issues with weak signals in their rooms. However, the Wi-Fi tends to be more reliable in the restaurant area.
Family travelers will find the hotel accommodating with spacious rooms and a safe environment. However, some families mention noise from children in the hallways as a minor disturbance. For those interested in nightlife, the hotel's location is ideal, offering access to vibrant restaurants and bars, although some guests note noise disturbances during the night.
Gamma Puebla Señorial Centro offers a comfortable stay with functional amenities and high standards typical of a four-star hotel. While there are areas for improvement, especially regarding room noise and Wi-Fi consistency, the hotel’s excellent location, commendable staff and overall cleanliness make it a solid choice for visitors to Puebla.
Categories
Romantic
Accessible
Spa
$
Info
Summary of reviews
The Ramada Encore by Wyndham Puebla enjoys largely positive reviews with some standout features frequently mentioned across different categories.
The hotel's strategic location is highly valued by guests for its proximity to Val'Quirico, Cholula and the Premium Outlet Puebla, making it an excellent choice for shopping and quick trips to nearby attractions. Although the distance from Puebla's city center and challenging GPS navigation are minor drawbacks, the convenient roadway access and closeness to Tlaxcala and Mexico City make it favorable for many travelers.
The breakfast experience is another highlight with guests praising the buffet for its delicious variety and quality. The well-maintained dining environment and exceptional staff service enhance the experience, although it could benefit from minor improvements like better organization during busy periods and extending breakfast hours.
Dinner reviews are more mixed. The dinner buffet receives positive feedback for its wide selection and quality, whereas a la carte dishes are criticized for being expensive and bland. Slow service and limited menu options are noted, yet many guests still enjoy delightful dining experiences with the complimentary drinks being a nice touch.
The rooms at Ramada Encore are highly rated for their comfort, spaciousness and cleanliness. Modern décor, comfortable beds and well-kept environments add to a restful stay. There are occasional issues such as external noise and missing amenities, but the overall sentiment remains positive.
Guests frequently commend the hotel’s cleanliness, noting meticulous housekeeping throughout the facility, contributing to a superior and pleasant atmosphere ideal for short stays.
The hotel staff consistently receive accolades for their friendliness and attentiveness, creating a welcoming environment. Although there are isolated incidents of less satisfactory service, the majority of interactions are positive and contribute significantly to guest satisfaction.
WiFi feedback is mixed with both praise for strong signal and reliability and criticism for issues like slow speeds and connectivity problems in certain areas. This suggests that while the internet service meets expectations for some guests, it falls short for others.
The gym is functional, modern and clean with good quality equipment. Despite being small, it meets guests' workout needs, though it could be improved by ensuring 24-hour availability and adding more equipment.
The pool receives mixed reviews. Its indoor, heated setup is appreciated, especially by families with children. However, issues like its small size, overcrowding and inconsistent maintenance detract from the experience.
Parking at the hotel is generally well-received, described as spacious, well-maintained and secure. Though the lot can be tricky to navigate and could use more surveillance, it remains a significant convenience for guests.
The family-friendly environment with amenities like a playroom and kids' entertainment area, makes the hotel an excellent option for those traveling with children. The staff’s readiness and the spacious rooms further enhance the family stay experience.
In summary, Ramada Encore by Wyndham Puebla offers a comfortable, modern stay with exceptional service and convenience, particularly valued for its strategic location, clean environment and family-friendly amenities. Despite minor areas needing improvement, it stands as a recommendable option for both business travelers and vacationing families.
The hotel's strategic location is highly valued by guests for its proximity to Val'Quirico, Cholula and the Premium Outlet Puebla, making it an excellent choice for shopping and quick trips to nearby attractions. Although the distance from Puebla's city center and challenging GPS navigation are minor drawbacks, the convenient roadway access and closeness to Tlaxcala and Mexico City make it favorable for many travelers.
The breakfast experience is another highlight with guests praising the buffet for its delicious variety and quality. The well-maintained dining environment and exceptional staff service enhance the experience, although it could benefit from minor improvements like better organization during busy periods and extending breakfast hours.
Dinner reviews are more mixed. The dinner buffet receives positive feedback for its wide selection and quality, whereas a la carte dishes are criticized for being expensive and bland. Slow service and limited menu options are noted, yet many guests still enjoy delightful dining experiences with the complimentary drinks being a nice touch.
The rooms at Ramada Encore are highly rated for their comfort, spaciousness and cleanliness. Modern décor, comfortable beds and well-kept environments add to a restful stay. There are occasional issues such as external noise and missing amenities, but the overall sentiment remains positive.
Guests frequently commend the hotel’s cleanliness, noting meticulous housekeeping throughout the facility, contributing to a superior and pleasant atmosphere ideal for short stays.
The hotel staff consistently receive accolades for their friendliness and attentiveness, creating a welcoming environment. Although there are isolated incidents of less satisfactory service, the majority of interactions are positive and contribute significantly to guest satisfaction.
WiFi feedback is mixed with both praise for strong signal and reliability and criticism for issues like slow speeds and connectivity problems in certain areas. This suggests that while the internet service meets expectations for some guests, it falls short for others.
The gym is functional, modern and clean with good quality equipment. Despite being small, it meets guests' workout needs, though it could be improved by ensuring 24-hour availability and adding more equipment.
The pool receives mixed reviews. Its indoor, heated setup is appreciated, especially by families with children. However, issues like its small size, overcrowding and inconsistent maintenance detract from the experience.
Parking at the hotel is generally well-received, described as spacious, well-maintained and secure. Though the lot can be tricky to navigate and could use more surveillance, it remains a significant convenience for guests.
The family-friendly environment with amenities like a playroom and kids' entertainment area, makes the hotel an excellent option for those traveling with children. The staff’s readiness and the spacious rooms further enhance the family stay experience.
In summary, Ramada Encore by Wyndham Puebla offers a comfortable, modern stay with exceptional service and convenience, particularly valued for its strategic location, clean environment and family-friendly amenities. Despite minor areas needing improvement, it stands as a recommendable option for both business travelers and vacationing families.
Categories
Accessible
Romantic
Honeymoon
$
+3
Info
Summary of reviews
Hotel San Pedro Puebla shines with an exceptional location, nestled in the heart of Puebla's historic city center. Guests consistently praise its proximity to key attractions like the Zócalo, making it a convenient base for exploring the vibrant cultural and historical landscape of the city. The hotel's central position, paired with competitive pricing, further enhances its appeal.
Facilities and amenities are well-received with a clean and aesthetically pleasing environment that includes a restaurant, pool and live music on weekends. Guests appreciate the attentive and welcoming staff, which contributes to a delightful stay experience. The hotel's breakfast offerings are generally praised for their quality, particularly the bread and avocado. However, some guests suggested further enhancements in both breakfast and evening drinks service.
Rooms at Hotel San Pedro Puebla receive mixed reviews. Positively, they are often described as very clean and comfortable, featuring well-maintained amenities and, in some cases, balconies that add extra value. However, several guests noted issues such as the rooms feeling small, limited furnishings, noise and occasional maintenance lapses like bad smells and poor bathroom ventilation.
Cleanliness standards are generally high with many guests remarking on the spotless rooms and well-maintained facilities. Though a few isolated incidents of cleanliness lapses and pests were mentioned, the majority of feedback celebrates the hotel's cleanliness.
The staff at Hotel San Pedro Puebla earns significant accolades for their friendly and helpful demeanor. Exceptional reception service and overall commendable customer service are frequently mentioned. Although there were occasional reports of inconsistent service at the reception desk, the overarching sentiment towards the staff remains highly favorable.
The pool is another feature that garners mixed feedback. Its cleanliness and ambiance are praised with many guests appreciating the relaxing environment it provides. Families, in particular, found the pool a delightful addition to their stay. Nonetheless, issues such as closures for renovations, inconsistent heating and limited operational hours were noted by a portion of guests.
Overall, Hotel San Pedro Puebla offers a central and vibrant stay experience with commendable amenities and staff, making it a popular choice for those looking to immerse themselves in Puebla's historic charm.
Facilities and amenities are well-received with a clean and aesthetically pleasing environment that includes a restaurant, pool and live music on weekends. Guests appreciate the attentive and welcoming staff, which contributes to a delightful stay experience. The hotel's breakfast offerings are generally praised for their quality, particularly the bread and avocado. However, some guests suggested further enhancements in both breakfast and evening drinks service.
Rooms at Hotel San Pedro Puebla receive mixed reviews. Positively, they are often described as very clean and comfortable, featuring well-maintained amenities and, in some cases, balconies that add extra value. However, several guests noted issues such as the rooms feeling small, limited furnishings, noise and occasional maintenance lapses like bad smells and poor bathroom ventilation.
Cleanliness standards are generally high with many guests remarking on the spotless rooms and well-maintained facilities. Though a few isolated incidents of cleanliness lapses and pests were mentioned, the majority of feedback celebrates the hotel's cleanliness.
The staff at Hotel San Pedro Puebla earns significant accolades for their friendly and helpful demeanor. Exceptional reception service and overall commendable customer service are frequently mentioned. Although there were occasional reports of inconsistent service at the reception desk, the overarching sentiment towards the staff remains highly favorable.
The pool is another feature that garners mixed feedback. Its cleanliness and ambiance are praised with many guests appreciating the relaxing environment it provides. Families, in particular, found the pool a delightful addition to their stay. Nonetheless, issues such as closures for renovations, inconsistent heating and limited operational hours were noted by a portion of guests.
Overall, Hotel San Pedro Puebla offers a central and vibrant stay experience with commendable amenities and staff, making it a popular choice for those looking to immerse themselves in Puebla's historic charm.
Categories
Romantic
Accessible
Sustainability Journey
$
+5
Info
Summary of reviews
Staybridge Suites Puebla by IHG receives high praise for its strategic location, excellent amenities, and attentive service. Guests appreciate the convenience of its positioning off the Mexico-Puebla highway, making it an ideal choice for travelers with a car. The hotel's proximity to a shopping plaza with ample dining options and its pet-friendly policy enhance its appeal for business and leisure travelers alike. Though not situated in the city center, its tranquility, cleanliness, and friendly staff create a welcoming atmosphere.
The complimentary breakfast adds to the positive experience, offering a satisfying and diverse buffet with fresh food options. Guests commend the variety, quality, and freshness, noting the attentive service during meal times. While some guests suggest more kid-friendly options and flavor variety could improve the experience, the breakfast hours and free evening refreshments are appreciated additions.
Rooms at the hotel are highlighted for their spacious and well-designed interiors, akin to mini-apartments. The equipped kitchens and cleanliness make for a convenient and comfortable stay, particularly valued by families and long-term guests. Comfort extends to the beds, which are noted for providing a restful night's sleep, enhanced by the quiet setting and high-quality bedding.
The hotel's commitment to cleanliness is evident throughout the premises, with guests regularly praising the immaculate maintenance and comfortable environment. The staff is recognized for their exceptional customer service, characterized by professionalism and a helpful, friendly demeanor. Guests appreciate the efficiency and attentiveness, despite occasional understaffing during busy times.
The pool receives generally favorable reviews for its warmth and cleanliness, although there are occasional mentions of it being chilly or in need of maintenance. Nevertheless, it offers a peaceful retreat and an option to book the area for a private meal.
Overall, Staybridge Suites Puebla by IHG succeeds in providing a comfortable and valuable stay, characterized by its strategic location, excellent amenities, and outstanding customer service.
The complimentary breakfast adds to the positive experience, offering a satisfying and diverse buffet with fresh food options. Guests commend the variety, quality, and freshness, noting the attentive service during meal times. While some guests suggest more kid-friendly options and flavor variety could improve the experience, the breakfast hours and free evening refreshments are appreciated additions.
Rooms at the hotel are highlighted for their spacious and well-designed interiors, akin to mini-apartments. The equipped kitchens and cleanliness make for a convenient and comfortable stay, particularly valued by families and long-term guests. Comfort extends to the beds, which are noted for providing a restful night's sleep, enhanced by the quiet setting and high-quality bedding.
The hotel's commitment to cleanliness is evident throughout the premises, with guests regularly praising the immaculate maintenance and comfortable environment. The staff is recognized for their exceptional customer service, characterized by professionalism and a helpful, friendly demeanor. Guests appreciate the efficiency and attentiveness, despite occasional understaffing during busy times.
The pool receives generally favorable reviews for its warmth and cleanliness, although there are occasional mentions of it being chilly or in need of maintenance. Nevertheless, it offers a peaceful retreat and an option to book the area for a private meal.
Overall, Staybridge Suites Puebla by IHG succeeds in providing a comfortable and valuable stay, characterized by its strategic location, excellent amenities, and outstanding customer service.
Categories
Romantic
Accessible
Dog Friendly
$
+4
Info
Summary of reviews
Holiday Inn Express & Suites Puebla Angelopolis by IHG, receives high marks for its prime location within the Angelopolis area. This strategic setting offers easy access to shopping centers, the Metropolitan Auditorium and major thoroughfares like Atlixcayotl Avenue, making it a convenient choice for both business and leisure travelers. Proximity to downtown Puebla, Cholula and Atlixco further enhances its appeal. Guests appreciate the hotel's cleanliness, modern facilities and friendly staff, which contribute to a comfortable stay.
The breakfast experience at the hotel is widely praised for its delicious variety and quality. Guests find the buffet-style offerings extensive, including well-seasoned Mexican options. The cleanliness and good service in the breakfast restaurant add to the positive experience, although some suggest a bit more variety and flavor improvements.
While dinner reviews are mixed, some guests rate the food and service highly, especially the chilaquiles. However, others note slow service, flavor inconsistencies and issues with food temperature. Room service has similar feedback with some experiencing delays and cold meals.
The rooms are a strong point, described as clean, spacious and well-organized, making them suitable for both leisure and business. Comfortable beds and pleasant views add to the overall experience. Though there are some maintenance issues, the quick response from staff and diligent housekeeping stand out positively.
Cleanliness throughout the hotel is remarkable with well-maintained rooms and common areas praised by many. The dedicated housekeeping staff ensures a tidy and comfortable environment, enhancing guest satisfaction. High hygiene standards are maintained, especially in the context of COVID-19.
Guests consistently highlight the exceptional staff performance. The friendly, attentive service across various roles, from reception to cleaning staff, greatly contributes to a positive stay, although a few incidents of slow service were mentioned.
The wifi receives mixed reviews, being generally functional but sometimes slow. Connection issues were reported by some, indicating room for improvement in speed and reliability. The gym, though small, is well-equipped and clean, offering a satisfactory fitness experience, complemented by good treadmill quality and pool facilities.
The rooftop pool is appreciated for its heated water and excellent views, though some guests noted cleanliness issues and maintenance needs. The mandatory reservation system due to COVID-19 was seen as a plus for safety, yet pool access problems and unexpected closures were drawbacks.
Parking is convenient with free valet service, praised for professionalism but noted for occasional delays and the parking area’s small size. The beds are a significant highlight, frequently commended for their comfort and cleanliness, contributing to a restful stay despite isolated mentions of saggy mattresses.
Overall, Holiday Inn Express & Suites Puebla Angelopolis offers a commendable stay with an excellent quality-price ratio, aligning well with its four-star rating. Its strong points in location, service, cleanliness and comfort make it a solid choice for travelers seeking quality accommodations in Puebla.
The breakfast experience at the hotel is widely praised for its delicious variety and quality. Guests find the buffet-style offerings extensive, including well-seasoned Mexican options. The cleanliness and good service in the breakfast restaurant add to the positive experience, although some suggest a bit more variety and flavor improvements.
While dinner reviews are mixed, some guests rate the food and service highly, especially the chilaquiles. However, others note slow service, flavor inconsistencies and issues with food temperature. Room service has similar feedback with some experiencing delays and cold meals.
The rooms are a strong point, described as clean, spacious and well-organized, making them suitable for both leisure and business. Comfortable beds and pleasant views add to the overall experience. Though there are some maintenance issues, the quick response from staff and diligent housekeeping stand out positively.
Cleanliness throughout the hotel is remarkable with well-maintained rooms and common areas praised by many. The dedicated housekeeping staff ensures a tidy and comfortable environment, enhancing guest satisfaction. High hygiene standards are maintained, especially in the context of COVID-19.
Guests consistently highlight the exceptional staff performance. The friendly, attentive service across various roles, from reception to cleaning staff, greatly contributes to a positive stay, although a few incidents of slow service were mentioned.
The wifi receives mixed reviews, being generally functional but sometimes slow. Connection issues were reported by some, indicating room for improvement in speed and reliability. The gym, though small, is well-equipped and clean, offering a satisfactory fitness experience, complemented by good treadmill quality and pool facilities.
The rooftop pool is appreciated for its heated water and excellent views, though some guests noted cleanliness issues and maintenance needs. The mandatory reservation system due to COVID-19 was seen as a plus for safety, yet pool access problems and unexpected closures were drawbacks.
Parking is convenient with free valet service, praised for professionalism but noted for occasional delays and the parking area’s small size. The beds are a significant highlight, frequently commended for their comfort and cleanliness, contributing to a restful stay despite isolated mentions of saggy mattresses.
Overall, Holiday Inn Express & Suites Puebla Angelopolis offers a commendable stay with an excellent quality-price ratio, aligning well with its four-star rating. Its strong points in location, service, cleanliness and comfort make it a solid choice for travelers seeking quality accommodations in Puebla.
Categories
Accessible
Romantic
Sustainability Journey
$
+6
Info
Summary of reviews
Four Points by Sheraton Puebla is frequently commended by guests for its exceptional accommodations and convenient location. The hotel’s strategic positioning near popular attractions, the city center, key restaurants and the Mexico-Puebla highway offers easy access and adds to the overall appeal. Visitors appreciate the tranquil and comfortable environment, enhanced by modern, clean facilities and scenic views, including those of the nearby volcano. Additional amenities such as bike rentals and valet service further contribute to a satisfying stay.
The breakfast offerings at Four Points by Sheraton Puebla are highly praised for their quality and taste with a variety of dishes that cater to most guests' preferences. While some guests suggest the introduction of more options to accommodate specific dietary needs like gluten-free choices, the overall feedback remains positive. The friendly and attentive breakfast staff contribute to a delightful morning experience, although there are occasional remarks about the need for more staff presence during buffet service.
The hotel rooms are lauded for their comfort, cleanliness and modern amenities. Guests frequently highlight the spaciousness and spectacular comfort of the beds, which are equipped with exquisite bedding and pillows. The rooms also boast beautiful city views, excellent technological amenities like intuitive televisions and maintain high standards of cleanliness. Despite minor mentions of smaller room sizes, the overall room experience is described as wonderful with many guests expressing a desire to return.
Cleanliness is a standout feature with guests consistently praising the impeccable condition of the hotel from the rooms to the common areas. The cleaning staff are noted for their friendliness and efficiency, ensuring a pristine environment that enhances guest comfort. The cleanliness, combined with comfortable beds and well-maintained facilities, contributes to the hotel's appeal.
The hotel's staff receive accolades for their exceptional friendliness and attentiveness, making guests feel right at home. The level of customer service is frequently described as excellent with the valet parking and reception staff receiving specific commendations for their courteous and efficient service. Even when isolated instances of less favorable interactions occur, they are significantly outweighed by numerous positive accounts of the staff's professionalism and dedication.
The pool at Four Points by Sheraton Puebla receives mixed reviews. It is well-heated and provides a pleasant environment for relaxation; however, its small size and occasional cleanliness issues are noted drawbacks. Despite these concerns, the heated pool remains a warm and inviting feature of the hotel.
Overall, Four Points by Sheraton Puebla offers a memorable and restful stay characterized by its convenient location, exceptional breakfast offerings, comfortable and clean rooms, friendly and attentive staff and thoughtful amenities. This makes it a highly recommended choice for travelers visiting Puebla.
The breakfast offerings at Four Points by Sheraton Puebla are highly praised for their quality and taste with a variety of dishes that cater to most guests' preferences. While some guests suggest the introduction of more options to accommodate specific dietary needs like gluten-free choices, the overall feedback remains positive. The friendly and attentive breakfast staff contribute to a delightful morning experience, although there are occasional remarks about the need for more staff presence during buffet service.
The hotel rooms are lauded for their comfort, cleanliness and modern amenities. Guests frequently highlight the spaciousness and spectacular comfort of the beds, which are equipped with exquisite bedding and pillows. The rooms also boast beautiful city views, excellent technological amenities like intuitive televisions and maintain high standards of cleanliness. Despite minor mentions of smaller room sizes, the overall room experience is described as wonderful with many guests expressing a desire to return.
Cleanliness is a standout feature with guests consistently praising the impeccable condition of the hotel from the rooms to the common areas. The cleaning staff are noted for their friendliness and efficiency, ensuring a pristine environment that enhances guest comfort. The cleanliness, combined with comfortable beds and well-maintained facilities, contributes to the hotel's appeal.
The hotel's staff receive accolades for their exceptional friendliness and attentiveness, making guests feel right at home. The level of customer service is frequently described as excellent with the valet parking and reception staff receiving specific commendations for their courteous and efficient service. Even when isolated instances of less favorable interactions occur, they are significantly outweighed by numerous positive accounts of the staff's professionalism and dedication.
The pool at Four Points by Sheraton Puebla receives mixed reviews. It is well-heated and provides a pleasant environment for relaxation; however, its small size and occasional cleanliness issues are noted drawbacks. Despite these concerns, the heated pool remains a warm and inviting feature of the hotel.
Overall, Four Points by Sheraton Puebla offers a memorable and restful stay characterized by its convenient location, exceptional breakfast offerings, comfortable and clean rooms, friendly and attentive staff and thoughtful amenities. This makes it a highly recommended choice for travelers visiting Puebla.
Categories
Romantic
Accessible
Dog Friendly
$
+5
Info
Summary of reviews
The Marriott Puebla Hotel Meson del Angel maintains a strong reputation among guests, largely due to its strategic location and exceptional service. Its proximity to major roads and local attractions such as the VW factory, shopping centers, and the Michin Aquarium makes it an ideal choice for both business and leisure travelers. Despite its urban setting, the hotel provides a serene retreat within a lush, green environment, with well-maintained and spacious rooms that offer modern amenities and pleasant views. The combination of comfort, accessibility, and service contributes to a generally favorable price-performance ratio.
Guests frequently highlight the hotel's breakfast buffet as a significant attraction, praising the variety and quality of dishes. While some find the breakfast price on the higher side, many consider it a memorable part of their stay. Dining at the hotel is also well-regarded, with restaurants such as Sushi Teikit, La Fonda, and the Prime grill receiving commendations for their delicious meals and attentive service. The cozy and clean dining areas complement the overall dining experience.
The rooms at Marriott Puebla Hotel Meson del Angel are noted for their cleanliness and comfort, bolstered by the staff's friendly and professional demeanor. Newly renovated rooms, especially those in the tower, are favored for their contemporary facilities and garden or pool views. The beds and pillows are particularly praiseworthy, ensuring a restful night's sleep.
Cleanliness across the hotel is consistently highlighted, with well-maintained rooms and common areas creating a welcoming environment. The courteous and attentive staff further enhance the experience, providing exceptional service across all hotel functions. This commitment to high standards is a recurring theme in guest feedback.
Amenities such as the gym and pool contribute positively to guests' experiences. The 24-hour gym is well-equipped and maintained, offering convenience for travelers. As for the pool, while its lush setting is appreciated, the temperature inconsistencies and maintenance issues are noted areas for improvement.
Parking is another aspect where the hotel scores high marks, with its spacious and free parking facilities appreciated by patrons. The family-friendly atmosphere offers engaging spaces for children and accommodates family needs, encouraging repeat visits.
While the internet service receives mixed reviews due to charges, the overall sentiment is that Marriott Puebla Hotel Meson del Angel provides a comprehensive and satisfying experience, particularly for families, business travelers, and those seeking a peaceful stay with excellent amenities and service.
Guests frequently highlight the hotel's breakfast buffet as a significant attraction, praising the variety and quality of dishes. While some find the breakfast price on the higher side, many consider it a memorable part of their stay. Dining at the hotel is also well-regarded, with restaurants such as Sushi Teikit, La Fonda, and the Prime grill receiving commendations for their delicious meals and attentive service. The cozy and clean dining areas complement the overall dining experience.
The rooms at Marriott Puebla Hotel Meson del Angel are noted for their cleanliness and comfort, bolstered by the staff's friendly and professional demeanor. Newly renovated rooms, especially those in the tower, are favored for their contemporary facilities and garden or pool views. The beds and pillows are particularly praiseworthy, ensuring a restful night's sleep.
Cleanliness across the hotel is consistently highlighted, with well-maintained rooms and common areas creating a welcoming environment. The courteous and attentive staff further enhance the experience, providing exceptional service across all hotel functions. This commitment to high standards is a recurring theme in guest feedback.
Amenities such as the gym and pool contribute positively to guests' experiences. The 24-hour gym is well-equipped and maintained, offering convenience for travelers. As for the pool, while its lush setting is appreciated, the temperature inconsistencies and maintenance issues are noted areas for improvement.
Parking is another aspect where the hotel scores high marks, with its spacious and free parking facilities appreciated by patrons. The family-friendly atmosphere offers engaging spaces for children and accommodates family needs, encouraging repeat visits.
While the internet service receives mixed reviews due to charges, the overall sentiment is that Marriott Puebla Hotel Meson del Angel provides a comprehensive and satisfying experience, particularly for families, business travelers, and those seeking a peaceful stay with excellent amenities and service.
Categories
Romantic
Accessible
Luxury
$
+1
Info
Summary of reviews
The Courtyard by Marriott Puebla Las Animas is highly regarded for its convenient and central location, making it an ideal choice for travelers whether they're visiting for leisure or business. Its proximity to key areas like Juarez Avenue and Angelopolis, as well as shopping centers, restaurants and cinemas, ensures ease of access to many attractions and business sites. This strategic location is complemented by comfortable and clean rooms, contributing to an overall positive experience for guests.
Guests frequently praise the breakfast buffet, noting its variety, taste and value for money. The freshness of the food and the attentive service enhance the dining experience. While there are some calls for more variety and higher quality to meet the hotel's four-star standard, breakfast remains a strong point. Dinner receives mixed reviews with appreciation for the food quality, though comments on limited menu options and occasional service issues suggest some room for improvement.
The hotel’s rooms are described as spacious, clean and comfortable. Guests appreciate the well-maintained condition and cozy beds with some rooms designed to accommodate wheelchair users. Despite isolated issues such as noisy air conditioning and occasional maintenance problems, the overall positive sentiment highlights the hotel's value and comfort.
Cleanliness is a notable feature with most areas and rooms being well-maintained and spotless. The staff's attentiveness and professionalism further enhance the positive experience. However, occasional issues like dirty bathtubs and minor maintenance hiccups are noted.
The hotel staff receives high praise for their exceptional service and friendly demeanor. Reception and housekeeping are particularly commended, contributing to a welcoming environment. While there are minor mentions of parking and maintenance concerns, the staff's helpfulness remains a standout feature.
Wi-Fi connectivity is generally reliable with fast speeds and good access throughout the hotel. Although there are occasional issues and some complaints about the need for membership for access, the service generally meets guests' needs.
The gym, although small, is well-maintained and clean, providing adequate facilities for a decent workout. Some guests mention non-functioning equipment and a need for more dumbbells, but the overall sentiment is positive.
The pool area receives mixed feedback. While appreciated for its peaceful ambiance, maintenance issues like dirty and cold water deter some guests. When well-kept, the pool area is relaxing, but improvements are needed for consistency.
Parking facilities are convenient but have issues with maintenance, space and proximity to the elevator. The hotel offers accessible 24-hour parking, but better management is suggested.
The hotel is family-friendly, offering a pleasant environment and good accommodations for families. Children particularly enjoy the pool area and the staff's excellent service supports a comfortable stay for families.
Bed comfort is frequently highlighted with many guests praising the beds and pillows for ensuring a restful sleep. Some minor inconsistencies in mattress fit are noted, but the overall experience is positive.
Maintaining the standards of a four-star hotel, Courtyard by Marriott Puebla Las Animas provides excellent service and value. The clean, well-maintained rooms and professional staff make it a reliable choice, despite its age. Business travelers benefit from well-equipped rooms and facilities, though some areas could see enhancement.
Overall, the Courtyard by Marriott Puebla Las Animas offers a pleasant stay with a strategic location, comfortable accommodations and excellent service, making it a preferred choice for many visitors to Puebla.
Guests frequently praise the breakfast buffet, noting its variety, taste and value for money. The freshness of the food and the attentive service enhance the dining experience. While there are some calls for more variety and higher quality to meet the hotel's four-star standard, breakfast remains a strong point. Dinner receives mixed reviews with appreciation for the food quality, though comments on limited menu options and occasional service issues suggest some room for improvement.
The hotel’s rooms are described as spacious, clean and comfortable. Guests appreciate the well-maintained condition and cozy beds with some rooms designed to accommodate wheelchair users. Despite isolated issues such as noisy air conditioning and occasional maintenance problems, the overall positive sentiment highlights the hotel's value and comfort.
Cleanliness is a notable feature with most areas and rooms being well-maintained and spotless. The staff's attentiveness and professionalism further enhance the positive experience. However, occasional issues like dirty bathtubs and minor maintenance hiccups are noted.
The hotel staff receives high praise for their exceptional service and friendly demeanor. Reception and housekeeping are particularly commended, contributing to a welcoming environment. While there are minor mentions of parking and maintenance concerns, the staff's helpfulness remains a standout feature.
Wi-Fi connectivity is generally reliable with fast speeds and good access throughout the hotel. Although there are occasional issues and some complaints about the need for membership for access, the service generally meets guests' needs.
The gym, although small, is well-maintained and clean, providing adequate facilities for a decent workout. Some guests mention non-functioning equipment and a need for more dumbbells, but the overall sentiment is positive.
The pool area receives mixed feedback. While appreciated for its peaceful ambiance, maintenance issues like dirty and cold water deter some guests. When well-kept, the pool area is relaxing, but improvements are needed for consistency.
Parking facilities are convenient but have issues with maintenance, space and proximity to the elevator. The hotel offers accessible 24-hour parking, but better management is suggested.
The hotel is family-friendly, offering a pleasant environment and good accommodations for families. Children particularly enjoy the pool area and the staff's excellent service supports a comfortable stay for families.
Bed comfort is frequently highlighted with many guests praising the beds and pillows for ensuring a restful sleep. Some minor inconsistencies in mattress fit are noted, but the overall experience is positive.
Maintaining the standards of a four-star hotel, Courtyard by Marriott Puebla Las Animas provides excellent service and value. The clean, well-maintained rooms and professional staff make it a reliable choice, despite its age. Business travelers benefit from well-equipped rooms and facilities, though some areas could see enhancement.
Overall, the Courtyard by Marriott Puebla Las Animas offers a pleasant stay with a strategic location, comfortable accommodations and excellent service, making it a preferred choice for many visitors to Puebla.
Categories
Accessible
Romantic
Family
$
+3
Info
Summary of reviews
NH Puebla Centro Histórico is centrally located in the heart of Puebla's historic center, placing guests within walking distance of key attractions such as the Zócalo, Amparo Museum and Palafoxiana Library. This strategic location is highly praised for its convenience, allowing easy exploration of the city's vibrant culture and colonial charm while still offering a quiet and restful stay.
The breakfast service at the hotel is a major highlight, consistently commended for its delicious and varied options. Guests enjoy a large selection of fresh fruits, juices, yogurt, sweet and savory breads and custom-made egg dishes. Although some find the cost of breakfast somewhat high, the quality, variety and attentive service make it a worthwhile experience.
Dinner service, however, receives mixed reviews. While many appreciate the tasty and reasonably priced dishes, slow service and inattentive staff are recurring issues. Instances of cold or poorly prepared food detract from the overall dining experience.
Guests find the rooms spacious, clean and comfortable, particularly noting the large and cozy beds. Despite occasional remarks about dated decor and minor maintenance issues, the overall impression remains positive. The hotel’s cleanliness is commendable in most areas, although there have been reports of inconsistency, particularly with hallway carpets, pool area cleanliness and some other public spaces.
Staff at NH Puebla Centro Histórico are frequently described as friendly, professional and helpful. The receptionists and housekeeping staff receive particular praise for their efficiency and attentiveness. However, there are occasional mentions of unfriendly or inattentive service by some members.
The hotel's WiFi service is appreciated by many for its reliability and speed, especially in the rooms. Nonetheless, a number of guests experience connectivity issues or find the WiFi slow and unstable.
The gym is generally considered functional and well-maintained, open 24 hours and equipped with the essentials for a basic workout. However, some guests feel that better maintenance and improvements are needed.
The rooftop pool, despite providing stunning views and a pleasant atmosphere, often appears poorly maintained with issues of cleanliness and cold water deterring some guests.
Parking is convenient with onsite secure and valet parking services receiving positive feedback for their efficiency. Some guests, however, express concerns about extra costs and lack of clear communication regarding parking fees.
The family-friendly atmosphere, spacious family rooms and rooftop pool make NH Puebla Centro Histórico a good choice for families. Although some improvements in maintenance and cleanliness in family areas are necessary, the overall experience is positive.
In conclusion, NH Puebla Centro Histórico offers a central and convenient base for exploring Puebla with excellent breakfast service, comfortable rooms and a friendly staff. While there are areas for improvement, particularly in dinner service, WiFi and pool maintenance, the hotel provides good value and a pleasant stay for most visitors.
The breakfast service at the hotel is a major highlight, consistently commended for its delicious and varied options. Guests enjoy a large selection of fresh fruits, juices, yogurt, sweet and savory breads and custom-made egg dishes. Although some find the cost of breakfast somewhat high, the quality, variety and attentive service make it a worthwhile experience.
Dinner service, however, receives mixed reviews. While many appreciate the tasty and reasonably priced dishes, slow service and inattentive staff are recurring issues. Instances of cold or poorly prepared food detract from the overall dining experience.
Guests find the rooms spacious, clean and comfortable, particularly noting the large and cozy beds. Despite occasional remarks about dated decor and minor maintenance issues, the overall impression remains positive. The hotel’s cleanliness is commendable in most areas, although there have been reports of inconsistency, particularly with hallway carpets, pool area cleanliness and some other public spaces.
Staff at NH Puebla Centro Histórico are frequently described as friendly, professional and helpful. The receptionists and housekeeping staff receive particular praise for their efficiency and attentiveness. However, there are occasional mentions of unfriendly or inattentive service by some members.
The hotel's WiFi service is appreciated by many for its reliability and speed, especially in the rooms. Nonetheless, a number of guests experience connectivity issues or find the WiFi slow and unstable.
The gym is generally considered functional and well-maintained, open 24 hours and equipped with the essentials for a basic workout. However, some guests feel that better maintenance and improvements are needed.
The rooftop pool, despite providing stunning views and a pleasant atmosphere, often appears poorly maintained with issues of cleanliness and cold water deterring some guests.
Parking is convenient with onsite secure and valet parking services receiving positive feedback for their efficiency. Some guests, however, express concerns about extra costs and lack of clear communication regarding parking fees.
The family-friendly atmosphere, spacious family rooms and rooftop pool make NH Puebla Centro Histórico a good choice for families. Although some improvements in maintenance and cleanliness in family areas are necessary, the overall experience is positive.
In conclusion, NH Puebla Centro Histórico offers a central and convenient base for exploring Puebla with excellent breakfast service, comfortable rooms and a friendly staff. While there are areas for improvement, particularly in dinner service, WiFi and pool maintenance, the hotel provides good value and a pleasant stay for most visitors.
Categories
Accessible
Romantic
Sustainability Journey
$
+5
Info
Summary of reviews
Fiesta Inn Express Puebla Finsa is praised for its advantageous location near the Puebla-Mexico 150D highway and Finsa industrial park, offering excellent accessibility for both business and leisure travelers. The hotel provides a quiet and comfortable environment with beautiful views of the volcanoes, complemented by friendly staff and secure parking options. Guests appreciate the blend of value, service, and practicality at this strategically situated establishment.
The breakfast experience is generally positive, with many guests enjoying the buffet-style offerings and commending the friendly, attentive service from the breakfast staff. Although not included in the hotel stay and occasionally cited for its high cost, breakfast is perceived as a convenient and delightful feature that enhances the overall experience.
Rooms at Fiesta Inn Express Puebla Finsa are frequently noted for their spaciousness and comfort. Cleanliness and comfort of the beds ensure a restful stay, and the reliable WiFi supports work needs. While minor updates are suggested, the overall comfort and convenience of accommodations leave guests satisfied.
Overall cleanliness of the hotel is positively reviewed, with well-organized rooms and facilities contributing to a welcoming ambiance. Attentive and helpful staff enhance this experience, with minor concerns occasionally arising but not detracting from the reliable service.
Staff at the hotel consistently receive accolades for their friendliness and attentiveness, often going above and beyond to ensure guest satisfaction. Guests commend the personal attention received and recognize the staff as key assets to the hotel's success.
The pool area, though appreciated for being covered and family-friendly, receives mixed reviews due to issues with the water temperature and maintenance. However, it remains a positive facet of the hotel for many, bolstered by friendly service and good breakfast offerings.
Parking is a noted strong point, with spacious, secure options accompanied by efficient valet service providing convenience for travelers. Families find the hotel to be a superb choice, benefiting from adjacent rooms, thoughtful service, and activities for children ensuring an enjoyable stay.
Beds receive favorable reviews for comfort and cleanliness, with guests generally enjoying restful sleep amidst the quiet ambiance. Occasional minor issues with bedding and mattresses are noted but do not overshadow the overall positive experience.
In summary, Fiesta Inn Express Puebla Finsa is highly praised for its strategic location, excellent service, and overall comfort, making it a reliable choice for travelers seeking convenient accommodations in Puebla.
The breakfast experience is generally positive, with many guests enjoying the buffet-style offerings and commending the friendly, attentive service from the breakfast staff. Although not included in the hotel stay and occasionally cited for its high cost, breakfast is perceived as a convenient and delightful feature that enhances the overall experience.
Rooms at Fiesta Inn Express Puebla Finsa are frequently noted for their spaciousness and comfort. Cleanliness and comfort of the beds ensure a restful stay, and the reliable WiFi supports work needs. While minor updates are suggested, the overall comfort and convenience of accommodations leave guests satisfied.
Overall cleanliness of the hotel is positively reviewed, with well-organized rooms and facilities contributing to a welcoming ambiance. Attentive and helpful staff enhance this experience, with minor concerns occasionally arising but not detracting from the reliable service.
Staff at the hotel consistently receive accolades for their friendliness and attentiveness, often going above and beyond to ensure guest satisfaction. Guests commend the personal attention received and recognize the staff as key assets to the hotel's success.
The pool area, though appreciated for being covered and family-friendly, receives mixed reviews due to issues with the water temperature and maintenance. However, it remains a positive facet of the hotel for many, bolstered by friendly service and good breakfast offerings.
Parking is a noted strong point, with spacious, secure options accompanied by efficient valet service providing convenience for travelers. Families find the hotel to be a superb choice, benefiting from adjacent rooms, thoughtful service, and activities for children ensuring an enjoyable stay.
Beds receive favorable reviews for comfort and cleanliness, with guests generally enjoying restful sleep amidst the quiet ambiance. Occasional minor issues with bedding and mattresses are noted but do not overshadow the overall positive experience.
In summary, Fiesta Inn Express Puebla Finsa is highly praised for its strategic location, excellent service, and overall comfort, making it a reliable choice for travelers seeking convenient accommodations in Puebla.
Categories
Romantic
Accessible
Family
$
+5
Info
Summary of reviews
City Express by Marriott Puebla FINSA is highly regarded for its strategic location, especially appealing to business travelers visiting the nearby Volkswagen plant or attending events in the industrial sector of Puebla. Its proximity to major highways facilitates convenient access to tourist attractions and efficient travel around the Puebla area. While the industrial surroundings may not be ideal for leisurely exploration on foot, the hotel's location provides practical benefits for those with specific travel agendas.
Guests generally have positive feedback about the breakfast, finding it delicious, clean, and satisfying. The buffet is appreciated for its adequacy and convenience, with flexible dining hours adding to its appeal. While some guests wish for more variety, the commendable service and efforts from the staff enhance the breakfast experience.
The rooms at City Express by Marriott Puebla FINSA are often noted for their cleanliness and spaciousness, meeting guests’ expectations for comfort. Despite occasional feedback about musty smells and minor maintenance issues such as leaking showers and road noise, the hotel offers a viable option for business trips and short stays. The hotel staff is frequently praised for their attentiveness and friendliness, contributing positively to the guest experience.
Cleanliness is another strong point of the hotel, with many guests highlighting the high standards maintained throughout their stay. While there are isolated reports of cleanliness lapses, most guests appreciate the hotel’s organized and neat appearance. The staff's courteousness and professional demeanor further enhance the overall sense of a well-managed establishment.
Overall, City Express by Marriott Puebla FINSA provides a comfortable and practical stay with excellent service and a strategic location. Improvements in bedding and minor maintenance could elevate the guest experience even further, but the hotel’s current offerings effectively meet the needs of most visitors.
Guests generally have positive feedback about the breakfast, finding it delicious, clean, and satisfying. The buffet is appreciated for its adequacy and convenience, with flexible dining hours adding to its appeal. While some guests wish for more variety, the commendable service and efforts from the staff enhance the breakfast experience.
The rooms at City Express by Marriott Puebla FINSA are often noted for their cleanliness and spaciousness, meeting guests’ expectations for comfort. Despite occasional feedback about musty smells and minor maintenance issues such as leaking showers and road noise, the hotel offers a viable option for business trips and short stays. The hotel staff is frequently praised for their attentiveness and friendliness, contributing positively to the guest experience.
Cleanliness is another strong point of the hotel, with many guests highlighting the high standards maintained throughout their stay. While there are isolated reports of cleanliness lapses, most guests appreciate the hotel’s organized and neat appearance. The staff's courteousness and professional demeanor further enhance the overall sense of a well-managed establishment.
Overall, City Express by Marriott Puebla FINSA provides a comfortable and practical stay with excellent service and a strategic location. Improvements in bedding and minor maintenance could elevate the guest experience even further, but the hotel’s current offerings effectively meet the needs of most visitors.
Categories
Romantic
Accessible
Sustainability Journey
Categories
2
Map