The Hyatt Regency Grand Reserve Puerto Rico is a beautiful and relaxing resort located on a stunning peninsula close to the El Yunque rainforest. Guests appreciate the easy access to a pristine white sandy beach and turquoise ocean waters, as well as the stunning views and peaceful location. The breakfast buffet is a highlight with many nice choices and attentive staff, while the dining options received mixed reviews. The rooms are generally spacious and elegant with modern amenities and beautiful views, although some guests reported issues with cleanliness. The hotel's facilities are generally considered to be very clean and comfortable for a relaxing stay with friendly and helpful staff. The pool area is large, clean and great for both small children and adults, while the private beach is picturesque and great for building sandcastles with children. The hotel is also very family-friendly and a great place to get the whole family together. The beds are described as comfortable with spacious rooms. Overall, guests highly recommend the Hyatt Regency Grand Reserve Puerto Rico for a peaceful and tranquil vacation.
El Conquistador Resort in Puerto Rico is a paradise for families and pool enthusiasts. The hotel boasts a fantastic location with stunning views and plenty of amenities. The Coqui Waterpark with its multiple fun slides is a hit with kids, while parents can unwind on sun loungers. The outdoor pools are luxurious and crystal-clear and the lazy river and infinity pool offer relaxation and amazing views. Although some reviewers suggest that the pools need maintenance and upgrades, the majority praise the fabulous pool area, water park and private island. The private island captures the essence of relaxation with its beautiful beach and clear water. The hotel is family-friendly and the staff are friendly, pleasant and accommodating. While the breakfast and dinner have received some criticism, the food has good overall quality and the resort is kept clean and maintained. Overall, staying at this resort is a great choice for families looking for a fun and relaxing vacation with everything they need in one place.
The San Juan Marriott Resort and Stellaris Casino provides an ideal location for guests seeking a relaxing and fun-filled vacation. The resort boasts a fantastic pool, along with a casino where guests receive $30 in casino money, which most found to be enjoyable and lucky. The Noodle house located in the casino stood out for its excellent food. Guests appreciated the oceanfront view from their room, overlooking the casino and praised the friendly staff, from check-in to cleaning and Zumba instructors. Despite one negative comment about the casino staff, the San Juan Marriott Resort and Stellaris Casino is an excellent vacation spot with the added convenience of having a casino on-site.
DoubleTree by Hilton San Juan is lauded for its outstanding location, placing guests conveniently close to both the beach and a variety of restaurants, shops, and local attractions. Its central position near both the historic charm of Viejo San Juan and modern amenities, such as a 24-hour supermarket, makes it a preferred choice for travelers. Guests highlight the safe and pleasant neighborhood, with many attractions within walking distance, and appreciate the nearby beach club service, which adds an extra layer of convenience to their stay.
The breakfast experience is generally positive, with a variety of hot and cold dishes that many find satisfying and enjoyable. While some guests mention concerns about cost and the limited selection of healthy options, the quality and variety largely receive favorable mentions, making breakfast a pleasant start to the day for many.
Rooms are praised for their aesthetic appeal, cleanliness, and comfort. Guests consistently mention the quiet atmosphere and comfortable beds, with rooms offering pool views or balconies enhancing the experience. Despite some concerns about room size and limited counter space, the staff's exceptional service and attention to detail help maintain a positive experience.
Cleanliness throughout the hotel is highly regarded, contributing to a comfortable and inviting environment. The attentive service provided by both the housekeeping and maintenance teams ensures a well-kept property, which guests appreciate.
The staff at DoubleTree by Hilton San Juan receive high accolades for their exceptional service and warm hospitality. Courteous, accommodating, and friendly, the staff, including standout individuals like William and Jarimarie, significantly enhance the guest experience. Their dedication to providing excellent service and creating a welcoming atmosphere leaves a lasting impression, making the hotel an ideal place to stay in San Juan.
Accommodations: The rooms at The Royal Sonesta San Juan are incredibly spacious and comfortable. Guests were impressed by the stylish and elegant décor with many describing the rooms as "luxurious" and "opulent". The amenities provided were also top-notch, including high-quality bedding, plush towels and modern technology such as flat-screen TVs and free Wi-Fi. Overall, guests were extremely satisfied with the quality of the accommodations.
Food and Beverage: The food and beverage offerings at The Royal Sonesta San Juan were consistently praised by guests. The on-site restaurant received high marks for its delicious cuisine with many compliments directed towards the fresh seafood and fantastic cocktails. The breakfast buffet was also a highlight with guests enjoying the wide variety of options available. The quality of the food and beverage offerings was consistently described as excellent.
Location: The Royal Sonesta San Juan is situated in a prime location with easy access to both the airport and many popular attractions. Guests appreciated the convenience of being able to explore the local area, which includes numerous restaurants, shops and cultural landmarks. Additionally, the hotel is located right on the beach, allowing for plenty of fun in the sun. Overall, guests found the location to be ideal for both leisure and business travelers.
Service: The service at The Royal Sonesta San Juan was widely praised by guests, who described the staff as friendly, helpful and efficient. Many guests noted that the staff went above and beyond to ensure that their stay was as comfortable and enjoyable as possible. The level of service was consistently described as exceptional with guests feeling valued and appreciated throughout their stay.
Activities: The Royal Sonesta San Juan offers a wide range of activities and amenities for guests to enjoy. From the expansive swimming pool to the on-site spa, there is something for everyone at this luxurious resort. Guests praised the variety of activities on offer with many enjoying the opportunity to relax and unwind in beautiful surroundings. Overall, guests were impressed by the range of options available for both leisure and business travelers.
The Sheraton Puerto Rico Resort & Casino is a top-notch hotel with an excellent location that provides easy accessibility to all attractions in San Juan. The staff is friendly and accommodating, providing exceptional service with Hennessy, the receptionist, particularly standing out. The breakfast options are diverse and delicious with the Egg Benedikt being recommended by many guests. The hotel is also praised for its cleanliness and beautiful decor. The pool area is amazing with guests noting the cleanliness and great service they received there. The casino is a must-visit with people describing it as fabulous and full of activity. Guests also appreciated the hotel's shuttle service to Old San Juan. The hotel's beds are incredibly comfortable with guests praising their comfort levels. While some guests had issues with the lack of dining options and activities for guests, the hotel's location, facilities and services make it a great place to stay.
The Hilton Garden Inn San Juan Condado is celebrated for its prime location in San Juan, providing guests with convenient access to local attractions, restaurants, and essential cruise ports. The picturesque surroundings offer stunning ocean and bay views, enhancing the appeal of the hotel accommodations, which are described as spacious and comfortable. The welcoming atmosphere is further supported by the hotel's amenities, including a delightful pool area complete with jacuzzi and a nearby bar, adding to the serene experience.
Guests consistently praise the cleanliness of the hotel, noting its modern updates and well-maintained environments both in rooms and communal areas. This attention to cleanliness contributes greatly to the overall guest satisfaction. The hotel is also known for its exceptional service, with staff members receiving accolades for their friendliness, professionalism, and local knowledge, enhancing the overall guest experience with valuable insights and efficient handling of inquiries.
While breakfast experiences are mixed, with some guests finding it overpriced, nearby eateries present an alternative for a more varied dining option. Minor issues related to maintenance and occasional disturbances from street noise are noted, but the overall experience remains positive thanks to the helpful staff and comfortable accommodations. The Hilton Garden Inn San Juan Condado stands out as a favorable choice for travelers seeking relaxation and adventure, offering a prime location and excellent service that leaves a lasting impression on its visitors.
The Courtyard by Marriott Isla Verde Beach Resort is the ultimate family vacation spot in San Juan. With easy access to main highways, exploring the city is a breeze. Families with children will love the resort's family-friendly atmosphere and plethora of activities for the little ones. Room service is a big hit with the grandkids and large groups have plenty of room to gather together. We met many kind and friendly guests during our stay and thoroughly enjoyed everything the resort had to offer. We can't wait to come back with our family in tow!
Wyndham Palmas Beach and Golf Boutique Resort enjoys high praise for its prime location, beautiful surroundings and well-maintained landscaping. The easy access to various coastal regions and the security of the gated community add to the overall convenience and safety appreciated by guests. The resort's on-site amenities, such as the welcoming lobby, café and spectacular views, enhance the guest experience, making it an ideal spot for relaxation and exploration.
The rooms at the resort are often highlighted for their spaciousness, comfort and cleanliness. Guests commend the comfortable beds and the quietness of the rooms, which contribute to a pleasant stay. Although there are occasional mentions of outdated facilities and lapses in hygiene, the generally positive feedback emphasizes the roominess and comfort provided.
Cleanliness across the resort also receives commendations with many guests finding the facilities well-kept and the staff friendly. Specific issues are occasionally noted, but the overall sentiment reflects satisfaction with the resort's upkeep and the welcoming environment created by the attentive staff.
The resort's staff stands out for their friendliness and hospitality with guests consistently praising their helpfulness and the excellent service at the front desk. While there are minor concerns regarding the staff being short-staffed at the pool bar, the overall impression is one of a supportive and accommodating team.
One of the resort's most celebrated features is its pool area. Guests rave about the beautiful pool design, the relaxing ambiance and the variety of pool options catering to different preferences. Despite isolated issues with pool cleanliness, the majority of reviews highlight the pools as a key asset, complementing the picturesque surroundings and enhancing the overall resort experience.
The breakfast at the resort has mixed reviews. Many guests enjoy the delicious, high-quality offerings, particularly when dining on the outside patio of Trova. However, a significant number express concerns over the variety and value, suggesting room for improvement in the breakfast service.
Similarly, the dinner experience receives mixed feedback. While the food quality and service at Trova are praised, guests often point out the limited menu variety, high prices and portion sizes as areas needing enhancement. Families with children find the menu less accommodating, often leading them to dine elsewhere.
The beach near the resort is a topic of mixed opinions. Some guests appreciate its beauty, but many find the sea conditions unsafe and the beach itself poorly maintained. As a result, many prefer to enjoy the resort's other amenities instead.
Despite occasional shortcomings in some areas, the overall reviews of Wyndham Palmas Beach and Golf Boutique Resort are largely positive with its prime location, attentive staff, comfortable accommodations and delightful pool area being the most frequently praised aspects.
The Condado Plaza Hotel is a luxurious hotel in Puerto Rico with stunning pools and beaches that make for an unforgettable experience. Guests rave about the beauty of the facility and the impressiveness of the lobby. The accommodations are pristine and make guests feel like royalty. While some may find it pricey, it's worth every penny for a four-star experience. The hotel surpasses Ponce Hilton Golf & Casino and booking a stay here will allow you to bask in luxury.
The AC Hotel by Marriott San Juan Condado receives high praise from guests for its strategic and convenient location, nestled in a vibrant area along a bustling main street. It offers easy access to Condado Beach, restaurants, bars, shops and various local attractions, making it an excellent base for exploring both the old and modern city. The neighborhood's walkability and calm ambience, coupled with the hotel’s clean, contemporary design, enhance the overall guest experience.
Guest opinions on breakfast at the hotel are mixed, although many appreciate the quality and taste of the offerings, especially the fresh juices and selection available at the buffet. While some find the breakfast to be "really good" with friendly restaurant staff, others mention a lack of variety and high costs. Nearby venues like Sobao are recommended for better breakfast experiences.
Dinner at the hotel receives similarly mixed feedback. While the rooftop bar’s ambiance and views are appreciated, the food quality and high prices often disappoint. Guests suggest nearby restaurants like "La Bodeguita de Manolo" for better dining options. Despite some negatives, the food service staff receives positive mentions.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and balconies add to the appeal. However, issues such as dampness, insufficient lighting, minimal storage and noisy AC units are sometimes reported. Nevertheless, the rooms’ cleanliness and the modern facilities contribute to an overall positive impression.
Cleanliness is a notable strong point of the hotel with many guests praising it as clean, well-maintained and modern. However, occasional negative remarks about housekeeping practices indicate room for improvement.
The staff is frequently highlighted for being friendly, helpful and welcoming. Despite some reports of slow and frustrating reception processes, the positive interactions with staff members like Gabriel and Daniel leave a good impression on guests.
The free WiFi at the hotel receives mixed reviews with some guests praising its speed and availability, while others report inconsistent connections.
The rooftop pool is a standout feature, frequently praised for its stunning views and inviting atmosphere. Despite its smaller size and occasional cleanliness issues, the ambiance created by the rooftop bar and music sessions, especially during holiday weekends, provides a delightful spot for relaxation and socializing.
The beach is another key highlight, appreciated for its close proximity and the hotel’s complimentary beach amenities like chairs, towels and umbrellas. Although some guests anticipated direct beach access, the overall sentiment regarding the beach’s convenience and the complementary services is positive.
The hotel is also noted for its family-friendly atmosphere, offering big rooms that comfortably accommodate families and various activities for all ages. The staff's efforts, particularly from individuals like Jaime and Francisco, contribute significantly to a positive family experience.
Finally, the hotel’s location is ideal for those interested in San Juan's nightlife with easy access to a variety of restaurants, bars and cultural activities. The rooftop bar adds to the lively atmosphere, although some guests mention bars close early.
Overall, the AC Hotel by Marriott San Juan Condado provides a pleasant stay with its strategic location, cleanliness, friendly staff and attractive amenities such as the rooftop pool and proximity to the beach. Some areas for improvement include the breakfast variety, dinner quality and reception processes.
Hotel Rumbao, a Tribute Portfolio Hotel, stands out for its exceptional location in the heart of Old San Juan, which offers guests unrivaled access to historic sites, shopping and dining options. Its proximity to the cruise terminal further simplifies pre- and post-cruise arrangements while the scenic views of the harbor add to the visual appeal. Guests consistently commend the friendly and helpful staff for creating a welcoming atmosphere, contributing significantly to the overall positive experience.
Breakfast at the hotel garners mixed feedback. While many guests appreciate the varied and delicious offerings, including the high-quality breakfast buffet, some find the cost prohibitive and the selection limited, especially for those with specific dietary needs. Despite these drawbacks, the breakfast remains a highlight for many travelers.
Onsite dining experiences are also mixed, receiving praise for well-prepared and tasty food and courteous staff. However, the restaurant's limited hours and inconsistency in service availability can be a setback for those needing more flexible dining options.
Accommodation at Hotel Rumbao features spacious, modern rooms that are generally clean and comfortable. However, some guests have highlighted inconsistencies such as outdated furniture, poor lighting and occasional non-functional amenities. While most reviews are positive about the cleanliness, ongoing renovations have led to some issues like dusty conditions and housekeeping lapses.
The hotel staff is frequently praised for their friendly, helpful and accommodating nature, enhancing many guests' experiences despite occasional reports of inattentive service from a minority of employees.
WiFi service at the hotel receives mixed reviews with guests noting strong coverage in areas where it is available but pointing out issues with slow and inconsistent connectivity. Improvements in coverage and reliability are needed to meet modern expectations better.
The gym at the hotel, though small, is well-equipped and well-maintained, meeting most guests' fitness needs despite some minor issues like the absence of towels and cups.
The rooftop pool offers stunning views and a pleasant ambiance, though it suffers from being small, sometimes overcrowded and needing better maintenance. Cleanliness and renovation improvements could further enhance this facility.
Parking options are affordable and nearby, but not adjacent to the hotel, requiring a short walk that can be inconvenient. While valet parking is available and appreciated, it can be pricey and its availability inconsistent.
Family-friendliness at the hotel is somewhat mixed. While the staff's friendliness and the hotel's location add to the appeal for families, the facilities and amenities specific to family needs are not always adequate and more attention to family-friendly offerings could improve the experience.
For nightlife, Hotel Rumbao’s location is ideal, placing guests near vibrant entertainment spots and popular venues, appealing to those seeking an active nightlife experience in San Juan.
In summary, Hotel Rumbao offers a highly favorable location, friendly staff and comfortable accommodations with some areas, particularly breakfast costs, room updates, WiFi and pool maintenance needing attention to meet all guests' expectations fully.
Villa Montaña Beach Resort is highly praised for its spectacular location, providing guests with a tranquil and relaxing escape on untouched, pristine beaches just steps from the accommodations. The resort's beachfront setting offers stunning views and soothing ocean sounds, creating a peaceful atmosphere complemented by nearby attractions, restaurants, and nightlife. The resort’s location makes it a haven for snorkeling enthusiasts and those seeking a harmonious getaway.
Dining at Villa Montaña Beach Resort's Eclipse Restaurant is a consistently celebrated highlight, with guests praising the delicious cuisine and cocktails. The restaurant's open-air design and beachfront views create a serene dining experience, perfect for enjoying a beautiful sunset. While some may find the service slightly slow and the pricing on the higher side, the overall culinary offerings and attentive staff contribute to a memorable experience.
The resort's rooms are noted for their charm and comfort, featuring generous size and cleanliness. Beautifully furnished accommodations and excellent service from the resort's staff enhance the stay. Although some guests mention the decor could benefit from modernization, the tranquil setting and kind attention from the team ensure a restful atmosphere.
Cleanliness is a key factor in the resort's positive reputation, with guests noting well-maintained rooms and common areas, contributing to the inviting environment. Any minor maintenance issues are seen as exceptions. The accommodating and friendly staff are repeatedly highlighted, often going above and beyond to ensure a perfect stay, enhancing the overall guest experience.
The pool area, set against a serene beach backdrop, provides a pleasant space for relaxation despite some size limitations and occasional maintenance issues. The beach itself is a standout feature, renowned for its breathtaking beauty and tranquil ambiance, though it may not always be ideal for swimming. Guests appreciate the availability of cabanas and snorkeling equipment, further enriching their beach experience. Overall, Villa Montaña Beach Resort offers a beautiful and peaceful retreat, underscored by excellent service and striking natural beauty, making it a highly recommended destination.
The Condado Ocean Club - Adults Only is a highly recommended hotel with an incredible outdoor pool that offers stunning views of the ocean and the city. Guests have described the pool as beautiful, accessible and with an excellent vibe. The infinite pool is a standout feature with guests commending its cleanliness and breathtaking views. The pool area is versatile, making it suitable for both relaxation and entertainment with some guests attending private parties there. Overall, the Condado Ocean Club - Adults Only's outdoor pool is a must-visit spot for anyone seeking a beautiful and enjoyable outdoor experience.
Old world charm and elegance meet contemporary comfort in this Small Luxury Hotel in Puerto Rico.
Summary of reviews
Hotel El Convento is a historical gem located in the heart of Old San Juan, offering an authentic and unique experience for guests. The hotel's central location is exceptional within walking distance to all major historic and cultural sites, restaurants and bars. The rooms are comfortable and well-maintained with some offering beautiful views and hidden terraces. The staff is excellent, attentive, warm and welcoming, making guests feel at home. The outdoor areas are plentiful and beautiful with a small but clean pool and jacuzzi available. While some guests experienced issues with cleanliness and breakfast, the majority found the hotel to be exquisite and beautiful. Overall, Hotel El Convento is a great choice for those interested in a unique and authentic experience in a prime location.
San Juan Water & Beach Club Hotel is a fantastic hotel that attracts guests with its stunning views and luxurious rooftop experience. The hotel's rooftop pool and restaurant receive high praise from reviewers with many guests loving the delicious food and excellent service. The hotel's location, close to a great beach, is also a big draw. Guests can relax on the rooftop's comfortable patio area with fantastic views. Although some guests had minor complaints about the cleanliness of the rooftop furniture, the rooftop pool left guests amazed, calling it "awesome" and "impressive." Overall, San Juan Water & Beach Club Hotel is a great spot for a luxurious getaway.
Condado Palm Inn San Juan, Tapestry Collection by Hilton, is a highly praised choice for travelers visiting San Juan primarily due to its outstanding location. The hotel's proximity to the beach, myriad dining options, bars, pharmacies, shops and popular areas like La Placita makes it a convenient base for both leisure and exploration. Guests particularly enjoy the short drive or Uber ride to Old San Juan, as well as the easy access to the airport and the cruise terminal.
Breakfast offerings get a mixed reception; while many guests appreciate the excellent oatmeal, varied selections and friendly service, others express concerns about the cost and selection. On the other hand, the hotel’s dinner options receive more uniform praise with guests frequently highlighting the phenomenal food and good drinks available at the hotel’s two restaurants. The surrounding area also offers diverse eating options, enhancing the overall dining experience.
Rooms at the Condado Palm Inn provide stunning ocean views, modern decor and comfortable furnishings, though feedback on cleanliness and maintenance is somewhat varied. While many guests commend the clean and spacious rooms, some note issues with outdated decor and occasional cleanliness lapses. Effective soundproofing and consistent housekeeping are areas noted for improvement. Nonetheless, for those in rooms with ocean views, the overall stay is often enjoyable.
The hotel's dedication to cleanliness generally garners positive remarks, although some guests report inconsistencies, especially in the gym and pool areas. Despite occasional issues with insects and humidity, many find the common areas, including the lobby, to be well-maintained and inviting.
The standout feature of Condado Palm Inn is the staff, frequently praised for their friendliness, helpfulness and professionalism. Guests find the team, particularly front desk manager Genesis, to be accommodating and courteous, significantly enhancing the overall experience.
Wi-Fi service is another mixed aspect with some guests finding it adequate for streaming and other activities, while others experience slow speeds and instability. The gym, although occasionally cramped, is generally well-equipped and the pool area is appreciated for its 24/7 access and clean, pleasant ambiance, despite some concerns about towel availability and maintenance issues.
The beach experience is notably positive with the hotel’s close proximity and the provision of complimentary beach chairs and umbrellas enhancing the stay. Guests enjoy the beautiful ocean views and easy beach access, although some minor concerns about the beach’s cleanliness and the availability of beach towels are mentioned.
For those interested in nightlife, the hotel's location near the bustling Condado strip offers abundant evening entertainment options. Guests can easily walk to nearby bars, restaurants and casinos, although the vibrancy of the area may result in nighttime noise, which can be disruptive for some.
Overall, Condado Palm Inn San Juan delivers a comfortable stay with a fantastic location, commendable dining options and exceptional staff service, making it a favored choice for travelers eager to experience the best of San Juan.
Positive reviews of the 'OCEAN VIEW DELUXE SUITE: PVT. BEACH & POOL' hotel highlight its unbeatable location right on the beach with stunning ocean views visible from the rooms. Guests love the private entrance to the beach, which allows for easy access to the sand and surf without any crowds. The hotel's location is comparable to more expensive resorts on Isla Verde and the beach is just a few yards away from the elevators. Overall, visitors are thrilled with the hotel's perfect beach location and breathtaking views.
Categories
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4 Star
Beach
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