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Summary of reviewsHotel AWA Puerto Varas is widely regarded as a remarkable destination, offering stunning views and exceptional service. Nestled on the shores of Lake Llanquihue, it provides breathtaking vistas of the lake and Osorno Volcano, captivating guests with its tranquil and scenic atmosphere. The strategic location allows for easy exploration of nearby attractions and is commended for its accessibility, making it a favored choice for travelers in Chile.
The hotel receives praise for its impressive dining experiences, with guests enjoying delicious breakfast and dinner offerings. The menu is noted for its variety and flavorful selections, which are complemented by a commendable wine list. While a few guests suggest improvements for breakfast and dinner options, the overall dining experience remains a highlight of the hotel.
Rooms at Hotel AWA are admired for their design and comfort, featuring cool architecture and spacious layouts that enhance guest experience. Stunning views, thoughtful amenities like jacuzzi baths and fireplaces, and beautiful decorations contribute to a memorable stay. Impeccable cleanliness and well-maintained facilities further enhance the appeal, despite minor issues such as slippery tiles in showers.
The staff at Hotel AWA consistently earn high praise for their exceptional service and friendliness. Known for their attentiveness and warmth, they create a welcoming atmosphere, ensuring guests feel valued. Their dedication to resolving inconveniences is notable, and individual team members are recognized for their pleasant demeanor, leaving a lasting positive impression.
The spa at Hotel AWA is highlighted for its fantastic facilities and excellent treatments, offering a relaxing retreat for guests. A cozy ambiance adds to the experience, although a few guests mention minor maintenance issues. The pool area receives mixed reviews, with guests appreciating the heated jacuzzi and sauna but noting inconsistent pool temperatures.
Overall, Hotel AWA Puerto Varas stands out for its striking views, luxurious rooms, exceptional staff, and memorable dining experiences, making it an outstanding choice for travelers seeking a unique and beautiful destination in Puerto Varas. Show more
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Categories
Luxury Hotel
Located on a private estate on the shore of Lake Llanquihue with views of the Osorno Volcano, this luxury hotel offers personalized service, signature cuisine, a spa, and curated excursions. It is known for its stunning views and contemporary design.
Hotel Taking Steps Towards Sustainability
Hotel AWA is the first hotel in Chile to obtain B Corporation certification, demonstrating a strong commitment to balancing profit with purpose and meeting rigorous standards for environmental and social performance. The hotel utilizes a 112 kWp solar panel system with 344 panels, aiming to mitigate 2,550 tons of CO2 over 25 years. They also feature an organic garden based on regenerative agriculture to supply their kitchen and promote small-scale local agriculture.
Hotel for Honeymoon
Hotel AWA offers stunning views of Llanquihue Lake and the Osorno Volcano from its rooms. It provides a luxurious and comfortable stay with personalized service, a spa, and signature cuisine. The hotel offers a honeymoon add-on package with sparkling wine, a romantic dinner, and spa therapy for two.
Hotel with Spa
Hotel AWA offers a top-level spa with a double massage cabin, a semi-Olympic heated pool, a sauna, a steam bath, and a whirlpool. Guests can enjoy personalized service, signature cuisine, and privileged beach access.
Family Friendly Hotel
This hotel is a spectacular design hotel with views of Llanquihue Lake and the Osorno Volcano. It has local wood floors, volcanic rock walls and Mapuche fabrics. The hotel has an organic farm, is heavy on recycling and composting, and uses local building materials.
Romantic Hotel
This luxury hotel offers stunning views of Lake Llanquihue and the Osorno Volcano from its rooms. It combines personalized service, signature cuisine, and a top-level spa. The hotel also offers excursions that connect guests with the local nature and culture, including activities like hiking, biking, kayaking and rafting.
Hotel with Swimming Pool
Hotel AWA Puerto Varas offers luxurious accommodations and boasts two indoor swimming pools. It also features a full-service spa where guests can enjoy massages, body treatments, and facials, ensuring a relaxing and pampering experience.
Indoor Pool
Business Hotel
This hotel offers conference and meeting rooms, valet parking, and free WiFi. It is a spectacular design hotel with views of Llanquihue Lake and Osorno Volcano.
Hotel with Parking
This luxury hotel offers free on-site parking, including assigned spaces for wheelchairs, and also provides valet parking services for added convenience. Parking is included with your stay.
Hotel with Gym
This hotel features a wellness spa with holistic treatments, sauna, steam room, semi-Olympic pool, and jacuzzi. It also offers curated adventures with private guides, including hiking, biking, horseback riding, and kayaking.
Small Hotel
This hotel offers stunning views of Lake Llanquihue and the Osorno Volcano from its rooms with floor-to-ceiling windows. It is designed to offer a unique experience, combining personalized service, signature cuisine, privileged beach access, and a top-level spa. The hotel is committed to the sustainable development of its surroundings, being the first in Chile to obtain B Corporation certification.
5-Star Hotel
This hotel offers luxurious accommodations with stunning lake and volcano views from its 25 rooms. It provides personalized service, a signature cuisine, beach access, a spa, and excursions connecting guests with local nature and culture. It is also the first hotel in Chile to obtain B Corporation certification, demonstrating a commitment to sustainable development.
Hotel with Indoor Pool
This luxury hotel offers two indoor pools, providing ample space for relaxation and swimming. It features a full-service spa with a sauna, steam room, hot tub, and a variety of treatments, enhancing the overall aquatic and wellness experience. The hotel's location on the shores of Llanquihue lake provides stunning views, adding to the ambiance of the pool area.
Hotel with All Inclusive Packages
Hotel for Yoga
Room Types
SuiteThis suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Superior Double RoomThe unit has 1 bed.
Guest Reviews
9.2
Excellent
Location
Hotel AWA Puerto Varas boasts an enviable location, nestled directly on the shores of Lake Llanquihue. The hotel's setting provides breathtaking views of the lake and the majestic Osorno Volcano, creating a tranquil and scenic atmosphere that captivates its guests. The views from the rooms are consistently described as unforgettable and incredible, with balconies overlooking the expansive lake landscape. Visitors appreciate the hotel's fabulous positioning not only for its visual appeal but also for its accessibility, with excellent connectivity via roads to nearby tourist attractions and the airport. This modern hotel is strategically placed for travelers to explore the eastern part of the lake and discover the surrounding sights. Many guests regard it as one of the best hotels in Chile, highlighting its exceptional and peaceful environment. The combination of stunning views and helpful service makes it a remarkable destination, offering a unique and privileged opportunity to experience the beauty of Puerto Varas.
Breakfast
The breakfast experience at Hotel AWA Puerto Varas receives commendation for its delicious cuisine, with guests describing the breakfast as excellent, tasty, and impressive. The selection and quality generally meet high expectations, with remarks about the good variety and the exceptional kitchen team that enhances the overall dining experience. However, a few guests note some room for improvement, suggesting that the breakfast could be more varied and served more promptly. Despite this, the effort and friendliness of the staff leave a positive impression, solidifying the breakfast as a notable part of the hotel's offerings.
Dinner
Hotel AWA Puerto Varas offers a dining experience that impresses with its delightful menu and exceptional food quality. Guests consistently praise the delicious offerings, highlighting the excellent breakfast and dinner options available under the half-board plan. The restaurant is noted for its top-class dining experience and a commendable selection of wines that pair well with the dishes. Visitors appreciate the flavorful and varied menu that includes choices for appetizers, main courses, and desserts, although some express a desire for more variety and a greater selection. While the service is recognized for being friendly and attentive, some guests experienced slow service and suggest improvements in staff training to enhance professionalism and efficiency. Despite these minor drawbacks, the restaurant at Hotel AWA Puerto Varas is widely regarded as a must-visit, drawing guests with its inviting atmosphere and culinary delights.
Rooms
Hotel AWA Puerto Varas offers guests an impressive experience with its rooms, praised for both their design and comfort. The architecture is noted as cool, with a perfect room layout that provides breathtaking views, particularly of the lake, enhancing the overall appeal. Guests consistently describe the rooms as stunning and impeccably maintained, with spacious interiors that ensure comfort and privacy. The inclusion of thoughtful amenities, such as jacuzzi baths and fireplaces, adds an extra touch of luxury. Beautifully decorated spaces throughout the hotel feature large windows, allowing for lovely views and a connection with the surrounding nature. The design, location, and facilities collectively contribute to the hotel's charm, making it a memorable destination for travelers seeking a comfortable and aesthetically pleasing stay.
Cleanliness
Hotel AWA Puerto Varas consistently impresses guests with its commitment to cleanliness and attentive service. Visitors frequently highlight the comfort and cleanliness of the rooms, describing them as well-maintained and immaculate. The staff's dedication to ensuring clean facilities has not gone unnoticed, often being praised for their exceptional attention to detail and impeccable service. While there are occasional mentions of minor issues such as dampness in the elevator or slippery tiles in the shower, overall, the hotel maintains a high standard of cleanliness that enhances the guest experience.
Staff
At Hotel AWA Puerto Varas, the staff consistently receives high praise from guests for their exceptional service and friendliness. Many reviews highlight their attentiveness and the warm, welcoming atmosphere they create. Guests frequently note how well-trained and caring the team is, describing their experience with the staff as phenomenal. The staff's dedication to going above and beyond is often mentioned, with guests appreciating their prompt resolution of any inconveniences. The warmth of the staff is evident in every detail, from reception to the breakfast service. Despite one comment about some staff members being inexperienced and shy, the overall consensus is overwhelmingly positive, with individual team members, such as manager Susan and bartender Juan, being recognized for their pleasant demeanor. The staff's incredible friendliness and willingness to help leave a lasting impression on guests, making their stay at the hotel an unforgettable one.
Spa
The spa at Hotel AWA Puerto Varas receives high praise from guests, with many describing it as fantastic and wonderful. Visitors appreciate the quality facilities and commend the excellent spa treatments and good massages offered. The cozy ambiance of the spa area adds to the relaxing experience, making it well-recommended. However, some guests note that a little maintenance is needed, particularly in keeping the pool and spa areas clean. Additionally, there were a few mentions of low pressure in the hydro massage. Despite these minor concerns, the spa and pool are generally seen as a highlight of the hotel, offering a soothing retreat for guests.
Pool
The pool area at Hotel AWA Puerto Varas receives mixed reviews. Guests appreciate the pleasant environment and the addition of a lap pool, with the sauna area enhancing the overall experience. A beautiful heated jacuzzi also stands out as a popular feature. However, several guests note issues with the pool temperature, mentioning that the water can be colder than expected and not consistently available. While the area itself is described as nice, more consistent heating might improve guests' overall satisfaction.
Yes, Hotel AWA has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel AWA.
No, Hotel AWA doesn't allow dogs.
Yes, parking facilities are available at Hotel AWA.