Hotel Cabaña Del Lago Puerto Varas
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Summary of reviewsHotel Cabaña Del Lago Puerto Varas offers an exceptional experience characterized by its picturesque location, well-maintained amenities and warm hospitality, making it an ideal choice for families, couples and solo travelers alike.
Nestled on the serene shore of Lake Llanquihue, the hotel provides stunning panoramic views of the lake and nearby volcanoes, easily accessible from the rooms, terraces and dining areas. The strategic location offers close proximity to downtown Puerto Varas, enabling guests to explore local shops, restaurants and the waterfront area, all while enjoying a peaceful and scenic environment.
Guests consistently praise the comfort, cleanliness and spaciousness of the rooms, which, despite minor signs of needing renovation, offer a cozy refuge with modern conveniences and breathtaking views. The hotel's cleanliness standards are impeccable with thorough housekeeping ensuring a pristine environment across rooms and common spaces.
The breakfast receives high commendations for its variety and quality, featuring a wide selection of fresh, local produce. The dining experience overall is positive, particularly for breakfast and lunch with the restaurant’s atmosphere enhanced by scenic lake views and attentive service.
The staff at Hotel Cabaña Del Lago is frequently highlighted for their friendliness, professionalism and willingness to go above and beyond to create a welcoming and comfortable stay. Despite occasional feedback about slower service, the overall impression is of a dedicated and kind team contributing to the hotel's inviting atmosphere.
Family-friendly amenities are a standout with the pool area, including a heated children's pool and water slide, being especially popular among young guests. The hotel ensures a fun and relaxing experience for families through spacious and comfortable accommodations, a game room for children and various activities tailored to family needs.
The spa and pool facilities, while generally well-received, do have room for improvement in certain areas. Guests appreciate the relaxing treatments and facilities like saunas and hot tubs, although some maintenance is needed. The heated indoor pool is frequently praised for its cleanliness and appeal, making it a delightful amenity for guests.
Parking facilities are mostly appreciated for their security and convenience, though some guests experience challenges with limited spaces. Nonetheless, the ease of access and availability cater well to those traveling by car.
In summary, Hotel Cabaña Del Lago Puerto Varas offers a charming blend of natural beauty, comfort and friendly service. Its beautiful location, well-equipped family facilities and dedicated staff create a memorable experience that encourages relaxation and exploration in the heart of Puerto Varas.
Categories
Nestled on the serene shore of Lake Llanquihue, the hotel provides stunning panoramic views of the lake and nearby volcanoes, easily accessible from the rooms, terraces and dining areas. The strategic location offers close proximity to downtown Puerto Varas, enabling guests to explore local shops, restaurants and the waterfront area, all while enjoying a peaceful and scenic environment.
Guests consistently praise the comfort, cleanliness and spaciousness of the rooms, which, despite minor signs of needing renovation, offer a cozy refuge with modern conveniences and breathtaking views. The hotel's cleanliness standards are impeccable with thorough housekeeping ensuring a pristine environment across rooms and common spaces.
The breakfast receives high commendations for its variety and quality, featuring a wide selection of fresh, local produce. The dining experience overall is positive, particularly for breakfast and lunch with the restaurant’s atmosphere enhanced by scenic lake views and attentive service.
The staff at Hotel Cabaña Del Lago is frequently highlighted for their friendliness, professionalism and willingness to go above and beyond to create a welcoming and comfortable stay. Despite occasional feedback about slower service, the overall impression is of a dedicated and kind team contributing to the hotel's inviting atmosphere.
Family-friendly amenities are a standout with the pool area, including a heated children's pool and water slide, being especially popular among young guests. The hotel ensures a fun and relaxing experience for families through spacious and comfortable accommodations, a game room for children and various activities tailored to family needs.
The spa and pool facilities, while generally well-received, do have room for improvement in certain areas. Guests appreciate the relaxing treatments and facilities like saunas and hot tubs, although some maintenance is needed. The heated indoor pool is frequently praised for its cleanliness and appeal, making it a delightful amenity for guests.
Parking facilities are mostly appreciated for their security and convenience, though some guests experience challenges with limited spaces. Nonetheless, the ease of access and availability cater well to those traveling by car.
In summary, Hotel Cabaña Del Lago Puerto Varas offers a charming blend of natural beauty, comfort and friendly service. Its beautiful location, well-equipped family facilities and dedicated staff create a memorable experience that encourages relaxation and exploration in the heart of Puerto Varas.
Hotel Taking Steps Towards Sustainability
Hotel Cabaña del Lago incorporates new technologies, alternative energy sources, and favors the use of recycled materials. They actively participate in Corporate Social Responsibility schemes in Puerto Varas and Puerto Montt. The hotel was awarded the Sustainability Seal of Quality by the Chilean Tourist Office (Sernatur) in recognition of their environmental stewardship.
Hotel for Honeymoon
Hotel Cabaña Del Lago is located on the banks of Lake Llanquihue, offering incredible views of the Osorno Volcano. It features comfortable rooms, a swimming pool, and a restaurant with lake views. The hotel's location and amenities make it a great choice for a honeymoon.
Hotel with Spa
Hotel Cabaña Del Lago Puerto Varas provides a spa offering massages and a private beach where guests can relax. It also includes an indoor pool and a fitness center.
Family Friendly Hotel
This hotel stands out with its excellent facilities, including a pool suitable for both kids and adults. Many rooms have kitchenettes, and it offers childcare and laundry services. It also has a restaurant, a bar and offers free breakfast.
Romantic Hotel
This hotel in Puerto Varas offers beautiful lake views and comfortable accommodations. Its convenient location, relaxing atmosphere, and proximity to local attractions make it a great option for couples seeking a romantic and accessible getaway.
Hotel with Swimming Pool
Hotel Cabaña Del Lago Puerto Varas offers an indoor pool open from 10:00 AM to 10:00 PM with sun loungers. It is set on the shores of Lake Llanquihue and offers panoramic views of Puerto Varas and the volcanoes in the surroundings.
Heated Pool Indoor Pool Pool Water Slide
Business Hotel
This hotel includes event facilities with conference space and meeting rooms. It provides amenities such as a 24-hour business center, complimentary newspapers, and dry cleaning/laundry services. It also offers a restaurant with a bar/lounge.
Hotel with Parking
This hotel offers parking and boasts a prime location with spectacular lake and volcano views. It is highly rated and a popular choice among travelers, providing convenient access to the beach.
Accessible Hotel
This hotel offers accessible superior twin rooms with guaranteed accessibility features such as a shower seat, shower grab bars, handheld shower head, and toilet grab bars. It also has general accessibility features like a pool lift, accessible common bathroom, step-free entrance, and wide door entrance.
Hotel with Gym
This hotel includes fitness amenities for guests. It offers a relaxed environment and sweeping lake views.
4-Star Hotel
This hotel offers stunning views of the lake and volcanoes, providing guests with a memorable experience. It includes amenities such as an indoor pool, a bar, and a terrace, enhancing the comfort and enjoyment of the stay.
Hotel with Indoor Pool
Hotel Cabaña Del Lago features an indoor swimming pool with a comfortable temperature and tranquil atmosphere, ideal for relaxation. The hotel also includes a hot tub, sauna facilities, and a well-equipped fitness center, providing a range of amenities for guests seeking a complete wellness experience alongside their swim.
Hotel with Heated Pool
Hotel Cabaña Del Lago features a heated indoor pool with a view, integrated with a gym, five massage rooms, and a sauna. The hotel highlights its use of clean energy for heating the pool water.
Hotel with Pool Water Slide
Guest Reviews
Nestled in a serene setting by the lake, Hotel Cabaña Del Lago in Puerto Varas boasts an outstanding location revered by many for its spectacular views and proximity to the town center. Guests consistently highlight the hotel's ideal position, allowing for easy access to downtown Puerto Varas, shops, restaurants and the beautiful waterfront area. The lakefront location not only offers convenient walkability but also stunning panoramic vistas of Lake Llanquihue and the nearby volcanoes, which can be enjoyed from various parts of the hotel, including rooms, the restaurant and the terraces.
Visitors appreciate the tranquility of the area, which, despite being just a short walk from the bustling center, remains peaceful and scenic. The hotel’s structure and amenities further enhance the stay with many guests praising the comfort of the rooms, the inviting swimming pool and the attentive staff. The ambiance is described as cozy, clean and well-maintained, contributing to a memorable experience rooted in both relaxation and exploration.
The combination of spectacular views, excellent location and a variety of facilities make Hotel Cabaña Del Lago a cherished choice for both families and couples looking to enjoy the natural beauty and cultural richness of Puerto Varas.
The breakfast at Hotel Cabaña Del Lago Puerto Varas has garnered generally positive feedback from guests, who frequently highlight its quality and variety. Visitors appreciate the wide selection of delicious options, including fresh local products, fruits, breads, cheeses, pastries and gluten-free choices. Many guests express that the extensive breakfast buffet—which is often replenished quickly—exceeds their expectations with its abundance and diversity.
Numerous reviews mention the pleasant atmosphere in the dining area, accentuated by stunning lake views. The attentive and efficient staff also contribute to the positive breakfast experience. Despite the favorable reviews, a few guests comment on the lack of variety, repetitive offerings and the occasional absence of specific items like bacon or more varied pastries.
Overall, the breakfast at Hotel Cabaña Del Lago Puerto Varas is described as a highlight of many stays, praised for its completeness, high quality and ability to accommodate various dietary needs, all while offering a wonderful dining view of the lake.
At Hotel Cabaña Del Lago Puerto Varas, the dining experience offers a mix of highs and lows according to guest feedback. On the positive side, many guests found the food at both the restaurant and bar to be delicious with excellent service. The restaurant’s atmosphere, complemented by a scenic view of the lake, enhances the dining experience. The breakfast, lunch and dinner options are varied and generally receive high praise with particular commendations for dishes like the onion soup and grilled meats. Friendly and attentive staff contribute to a pleasant dining atmosphere. The bar also receives high marks for its good drinks and enjoyable music on weekends.
However, there are areas that could use improvement. Some guests noted that the service could be slow or disorganized and the menu might benefit from more flexibility and variety. Specific complaints about tough meats, limited dinner menus and issues with food quality were mentioned. Additionally, some felt the restaurant was overpriced for the quality and quantity offered. Despite these criticisms, the overall perception leans towards a positive dining experience, especially for breakfast and lunch. The picturesque setting of the restaurant and generally friendly service appear to make up for the occasional shortfalls.
In the heart of Puerto Varas, 'Hotel Cabaña Del Lago' offers guests a harmonious blend of comfort and stunning vistas. The rooms stand out for their spaciousness and cleanliness, frequently described as large and very comfortable, making it an ideal retreat for travelers seeking relaxation. Guests can enjoy modern conveniences in well-furnished accommodations, complete with breathtaking views of the lake and nearby volcanoes.
Many reviews highlight the spectacular lake views from the rooms as a notable feature, providing a serene backdrop to the stay. The accommodation, while comfortable and clean, does exhibit some signs of needing renovation, particularly in bathrooms and certain outdated furnishings. However, these minor issues do not overshadow the overall positive experience most visitors have.
Rooms vary in size with some being described as a bit small, yet they consistently offer a cozy and warm atmosphere. For those traveling in the summer, it's worth noting that some rooms can get quite hot, which can affect comfort levels. Additionally, while the rooms are cozy in colder weather, they lack proper ventilation during warmer months.
Guests have access to excellent facilities and amenities, including a large, beautifully maintained swimming pool. The rooms, especially the cabins, are praised for their coziness, cleanliness and overall comfort, making them well-suited for families and couples alike.
Despite occasional mentions of noise from neighboring rooms and issues with temperature regulation, 'Hotel Cabaña Del Lago' impresses with its well-kept, picturesque setting and impeccably clean accommodations. This makes it a charming option for anyone looking to enjoy the natural beauty and tranquility of Puerto Varas.
Hotel Cabaña Del Lago in Puerto Varas consistently receives positive feedback for its beds. Guests frequently highlight the comfort of the beds, often using terms such as "super comfortable," "incredibly comfortable," and "the best bed in all Chile." Many reviews mention the excellent quality of the bedding and pillows, complementing the cozy and restful sleeping experience. The large and spacious beds, including extra-large and deluxe double beds, earn particular praise.
However, some guests note areas for improvement, such as smaller bed sizes in some rooms and mattresses that were either too hard or too soft for their liking. There were occasional mentions of uncomfortable pillows and beds lacking top sheets. Despite these few issues, the general consensus is that the beds provide a very comfortable and restful experience, significantly contributing to an enjoyable stay at the hotel.
The cleanliness at Hotel Cabaña Del Lago Puerto Varas receives commendable feedback from guests, reflecting a consistently high standard. Many guests noted that the rooms are very clean and comfortable with housekeeping maintaining excellent hygiene standards. The common areas, bathrooms and restaurants also met guests' expectations for cleanliness. The hotel’s cleaning service is described as thorough and professional, often with strict protocols in place, providing reassurance especially during the pandemic.
Though a few reviews mentioned cleaning inconsistencies and specific issues like dust or stray hairs in showers, the overwhelming sentiment underscores well-maintained rooms and overall cleanliness of the facilities. The notable upkeep extends to spacious and modern rooms equipped with high-quality furniture and spotless linens. Additionally, the friendliness and attentiveness of the staff complement the clean and comfortable environment, making it a pleasant stay for visitors.
The hotel’s effort in actively maintaining a clean and orderly environment is apparent with many expressing satisfaction over the immaculate conditions, whether in rooms, the pool area or shared spaces. While there’s some room for improvement in occasional areas, the establishment generally succeeds in providing a clean, comfortable and appealing lodging experience.
The staff at Hotel Cabaña Del Lago Puerto Varas consistently receive high praise for their exceptional friendliness, attentiveness and professionalism. Guests frequently highlight the team’s welcoming and helpful nature, noting their willingness to go above and beyond to ensure a pleasant stay. The reception staff, dining team and other service members are commended for their kindness and excellent attention to detail, creating a warm and family-friendly atmosphere. Despite some isolated feedback about less-than-empathetic receptionists, the overall impression is positive with many travelers appreciating the efficient and courteous service provided. This dedication to customer service, coupled with the hotel's excellent facilities, makes for an inviting and comfortable guest experience.
Hotel Cabaña Del Lago Puerto Varas has received mixed feedback regarding its WiFi service. Guests highlighted that the WiFi works well in some areas, describing it as good and noting that it offers a correct connection with smart TVs pre-set for popular streaming services like YouTube and Netflix. Some reviews also mentioned an adequate speed for basic internet use.
However, other guests had less favorable experiences, reporting issues such as unstable connection, poor signal in rooms and instances where the WiFi did not work properly at all. A few reviews specifically pointed out that the WiFi signal was weak, slow or nearly non-existent in certain rooms and even in the restaurant. There was a consensus that the internet service could use some improvement to be more reliable and consistent throughout the hotel.
Hotel Cabaña Del Lago in Puerto Varas receives high marks for its spa with many guests praising the fantastic facilities and good spa service. The public areas, such as the pool and gym, are well-kept and are a significant highlight of the hotel experience. Guests appreciate the pool and hot tub, noting them as attractive features, along with relaxation opportunities and special relaxation areas within the spa.
The spa's friendly and helpful staff enhance the experience, making the process from booking to treatment straightforward and efficient. Guests who received treatments, like massages, reported positive experiences, specifically noting excellent massages. Additionally, the spa offers both dry and wet saunas, along with a Jacuzzi, which contribute to a relaxing and enjoyable visit.
However, some guests noted areas for improvement. The indoor pool and spa facilities, they say, have seen better days and need some maintenance. There were also mentions of the sauna not being enabled and some inconsistencies in spa services with a few guests experiencing unsatisfactory treatments. Despite these issues, the overall consensus remains positive with many guests finding the spa sufficient and beneficial, especially when traveling with kids.
In summary, while there are minor areas that could use attention, the spa at Hotel Cabaña Del Lago Puerto Varas is generally well-received and considered a significant perk of the stay.
Guests of Hotel Cabaña Del Lago in Puerto Varas are generally delighted with the hotel's pool facilities. Many highlight the heated indoor pool as a standout feature, describing it as large, clean and perfect for both adults and children. The heated aspect of the pool is particularly appreciated with numerous mentions of it being a great bonus for families and providing a very pleasant swimming experience. Several guests also enjoy the pool's beautiful views, adding to its appeal.
For those traveling with children, the addition of a slide and dedicated children’s pool areas are significant positives, making it a fun option for younger guests. Maintenance and cleanliness of the pool area receive good marks with guests describing it as well-maintained and tidy.
However, a few guests note that the pool water temperature can occasionally be lower than expected and there are mentions of the need for better maintenance in some instances. Issues with hot tubs not working and limited pool access, possibly due to COVID-19 precautions, are also mentioned. Despite these minor complaints, the overwhelming sentiment is that the pool is an excellent and enjoyable amenity, contributing greatly to the overall guest experience at the hotel.
Hotel Cabaña Del Lago Puerto Varas offers a mix of parking experiences for its guests. Many reviews highlight the security and ample availability of parking with specific mentions of secure and spacious parking facilities, free parking and the convenience of parking on-site or in a nearby parking garage. Guests appreciated the feeling of safety with options like private and locked garages.
However, some guests noted challenges with parking logistics. Issues such as limited spaces, small parking lots and occasional difficulty finding a spot were mentioned. Despite this, the overall sentiment leans towards a positive assessment of parking facilities with many guests finding the parking easy to access, well-organized and conveniently located. The provision of parking near the cabins and at no extra cost is a recurring benefit, adding to the overall convenience for those traveling by car.
Hotel Cabaña Del Lago Puerto Varas is an impressive destination for families seeking both comfort and ample activities for children. The hotel is praised for its exceptional family-friendly environment and facilities, making it an ideal spot for a family getaway. The accommodations are well-equipped and comfortable with spacious family cabins and rooms that cater to the needs of families of various sizes. Guests appreciate the friendly and attentive staff, particularly noting their efforts to ensure a pleasant stay for families with young children.
One of the standout features is the pool area. There is a specific heated pool zone designed for children, which includes an entertaining water slide that has earned enthusiastic reviews from young guests. This area is described as both fascinating and perfectly suited for children, contributing significantly to the family-friendly vibe of the hotel. The game room for children adds another layer of enjoyment, though some guests have suggested it could benefit from more toys.
The hotel's location is another highlight, offering beautiful lake views and a peaceful setting that families find very appealing. The proximity to family activities and dining options, equipped with baby chairs, enhances the convenience for parents traveling with young kids. Breakfast and other meals receive positive mentions with some guests noting the comfort of dining with young children.
Overall, Hotel Cabaña Del Lago Puerto Varas is highly recommended for families. The combination of excellent facilities, thoughtful amenities and a warm family atmosphere ensures a wonderfully enjoyable and comfortable stay, making it a perfect choice for a family vacation.
Hotel Cabaña Del Lago in Puerto Varas consistently meets the quality and standards expected from a four-star hotel. Guests appreciated the good four-star dining, four-star comfort and the great array of amenities and views. The high standards of service and attention to detail were frequently noted, making the hotel a well-deserved four-star accommodation.
The facilities were highlighted as being varied and suitable for a hotel of this class with the pool and spa areas particularly meeting four-star expectations. The overall experience was described as beautiful and enjoyable with many guests highly recommending the hotel.
However, there were some critiques, such as concerns about lacking air conditioning in rooms and the charge for amenities like a fried egg not fitting typical four-star expectations. Despite these points, the hotel was largely viewed as delivering on its four-star promise with excellent service and amenities that justify its rating, making it highly recommended for travelers.
Hotel Cabaña Del Lago in Puerto Varas offers a range of facilities and services tailored to business travelers. The hotel provides a dedicated business center, separate work rooms and conference facilities, which are well-suited for meetings and organized events. Guests have noted the spacious site and the business-friendly atmosphere as significant advantages for their business trips.
The front desk service, including the attentiveness and management skills of the reception staff, contributes positively to the experience. Despite the slightly outdated reception area, the hotel's amenities, including meeting rooms and business services, meet the needs of business travelers effectively. The overall price-to-quality ratio and the hotel’s preparedness for business make it an ideal choice for professionals.
Hotel Cabaña Del Lago in Puerto Varas offers a mix of accessibility features with some areas for improvement to fully accommodate guests with disabilities. The hotel is wheelchair accessible and features elevators that allow guests to access most rooms and services. Staff are particularly attentive to accessibility needs, ensuring that guests feel supported during their stay. Moreover, provisions such as accessible parking and pool access via lifts make certain amenities user-friendly.
The hotel also provides services and amenities that are friendly to children with staff demonstrating special care and attention to young guests. However, there are notable challenges for individuals with reduced mobility, such as areas only accessible by stairs and difficulties maneuvering baby strollers due to limited space and weather-related restrictions. Although the facility could enhance its wheelchair access, particularly regarding safe pool entry for the elderly and more convenient pathways, the hotel strives to make multiple aspects of the guest experience accessible and welcoming.
Hotel Cabaña Del Lago Puerto Varas offers a well-liked heated pool, complete with a spacious water slide, adding to its appeal for both children and adults. Reviews frequently mention the pool's great temperature and the enjoyment the slide brings to younger guests. The presence of the slide is highlighted as an attractive feature, although there were occasional mentions of maintenance issues or the slide being temporarily closed. Overall, the pool with its water slide stands out as an enjoyable and fun facility within the hotel, contributing positively to guests' experiences.
The heated pool at Hotel Cabaña Del Lago Puerto Varas consistently receives positive remarks from guests. Many highlight its wonderful warmth and large, comfortable size. It's appreciated for being well-equipped and having climate control, making it an ideal spot for relaxation. The heated pool is noted to include a slide, adding an element of fun and it also boasts a picturesque view of the lake. Families and solo travelers alike value the combination of the heated pool and hot tub for a luxurious experience. Despite a few mentions of the water temperature being slightly cooler than desired and occasional crowding, the overall sentiment is that the heated pool significantly enhances the stay. The fact that it’s available for all guests and is both indoor and covered adds to the convenience and enjoyment.
Hotel Cabaña Del Lago in Puerto Varas offers a noteworthy indoor pool experience that has received several positive comments from guests. The indoor pool is praised for its comfortable size and efficient heating, ensuring that the water temperature is just right. Guests appreciated the nice heated pool, mentioning specifically its good atmosphere and adequacy. While some found the indoor pool somewhat dated, many still found it very nice and perfect for a swim. The pool's features, such as efficient heating and the availability of amenities like a hair dryer and toiletries nearby, add to the convenience and overall pleasant experience. The pool also includes a slide, which adds a fun element for guests. Overall, the indoor pool at Hotel Cabaña Del Lago provides a great swimming option for guests, offering warmth, comfort and a good-sized space for relaxation.
Hotel Cabaña Del Lago Puerto Varas provides a relaxing and private atmosphere that is perfect for honeymooners. Guests enjoyed a great honeymoon surprise and the special honeymoon attention provided by the very friendly and attentive staff. The hotel's cozy and romantic ambiance added to the charm of the experience. Couples appreciated the incredible view and clean gardens, which contributed to a sense of quietness and tranquility. The option to select hot springs was a highlight, offering another layer of relaxation during the stay. Overall, recommendations often mention the helpful service and the hotel's accommodating options, making it an excellent choice for honeymoon trips.
Hotel Cabaña Del Lago Puerto Varas is an ideal spot for couples looking for a romantic retreat. The hotel offers stunning views of the lake, creating a serene and beautiful backdrop perfect for honeymoons and anniversaries. Guests have noted the romantic atmosphere and detailed decorations that add a special touch to their stay. The location is clean and calm, offering a private atmosphere ideal for a cozy couples' getaway. The rooms are comfortable with perfect décor and many have magnificent views of the lake, adding to the overall romantic experience. Couples can enjoy the sunset together, fostering a sense of closeness. Despite a few comments regarding its family-oriented nature, many highly recommend this romantic hotel for its very good quality and the ability to relax and enjoy each other's company. It's a great place for couples to celebrate special occasions and enjoy a memorable stay.
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Location
Visitors appreciate the tranquility of the area, which, despite being just a short walk from the bustling center, remains peaceful and scenic. The hotel’s structure and amenities further enhance the stay with many guests praising the comfort of the rooms, the inviting swimming pool and the attentive staff. The ambiance is described as cozy, clean and well-maintained, contributing to a memorable experience rooted in both relaxation and exploration.
The combination of spectacular views, excellent location and a variety of facilities make Hotel Cabaña Del Lago a cherished choice for both families and couples looking to enjoy the natural beauty and cultural richness of Puerto Varas.
Breakfast
Numerous reviews mention the pleasant atmosphere in the dining area, accentuated by stunning lake views. The attentive and efficient staff also contribute to the positive breakfast experience. Despite the favorable reviews, a few guests comment on the lack of variety, repetitive offerings and the occasional absence of specific items like bacon or more varied pastries.
Overall, the breakfast at Hotel Cabaña Del Lago Puerto Varas is described as a highlight of many stays, praised for its completeness, high quality and ability to accommodate various dietary needs, all while offering a wonderful dining view of the lake.
Dinner
However, there are areas that could use improvement. Some guests noted that the service could be slow or disorganized and the menu might benefit from more flexibility and variety. Specific complaints about tough meats, limited dinner menus and issues with food quality were mentioned. Additionally, some felt the restaurant was overpriced for the quality and quantity offered. Despite these criticisms, the overall perception leans towards a positive dining experience, especially for breakfast and lunch. The picturesque setting of the restaurant and generally friendly service appear to make up for the occasional shortfalls.
Rooms
Many reviews highlight the spectacular lake views from the rooms as a notable feature, providing a serene backdrop to the stay. The accommodation, while comfortable and clean, does exhibit some signs of needing renovation, particularly in bathrooms and certain outdated furnishings. However, these minor issues do not overshadow the overall positive experience most visitors have.
Rooms vary in size with some being described as a bit small, yet they consistently offer a cozy and warm atmosphere. For those traveling in the summer, it's worth noting that some rooms can get quite hot, which can affect comfort levels. Additionally, while the rooms are cozy in colder weather, they lack proper ventilation during warmer months.
Guests have access to excellent facilities and amenities, including a large, beautifully maintained swimming pool. The rooms, especially the cabins, are praised for their coziness, cleanliness and overall comfort, making them well-suited for families and couples alike.
Despite occasional mentions of noise from neighboring rooms and issues with temperature regulation, 'Hotel Cabaña Del Lago' impresses with its well-kept, picturesque setting and impeccably clean accommodations. This makes it a charming option for anyone looking to enjoy the natural beauty and tranquility of Puerto Varas.
Beds
However, some guests note areas for improvement, such as smaller bed sizes in some rooms and mattresses that were either too hard or too soft for their liking. There were occasional mentions of uncomfortable pillows and beds lacking top sheets. Despite these few issues, the general consensus is that the beds provide a very comfortable and restful experience, significantly contributing to an enjoyable stay at the hotel.
Cleanliness
Though a few reviews mentioned cleaning inconsistencies and specific issues like dust or stray hairs in showers, the overwhelming sentiment underscores well-maintained rooms and overall cleanliness of the facilities. The notable upkeep extends to spacious and modern rooms equipped with high-quality furniture and spotless linens. Additionally, the friendliness and attentiveness of the staff complement the clean and comfortable environment, making it a pleasant stay for visitors.
The hotel’s effort in actively maintaining a clean and orderly environment is apparent with many expressing satisfaction over the immaculate conditions, whether in rooms, the pool area or shared spaces. While there’s some room for improvement in occasional areas, the establishment generally succeeds in providing a clean, comfortable and appealing lodging experience.
Staff
Wi-Fi
However, other guests had less favorable experiences, reporting issues such as unstable connection, poor signal in rooms and instances where the WiFi did not work properly at all. A few reviews specifically pointed out that the WiFi signal was weak, slow or nearly non-existent in certain rooms and even in the restaurant. There was a consensus that the internet service could use some improvement to be more reliable and consistent throughout the hotel.
Spa
The spa's friendly and helpful staff enhance the experience, making the process from booking to treatment straightforward and efficient. Guests who received treatments, like massages, reported positive experiences, specifically noting excellent massages. Additionally, the spa offers both dry and wet saunas, along with a Jacuzzi, which contribute to a relaxing and enjoyable visit.
However, some guests noted areas for improvement. The indoor pool and spa facilities, they say, have seen better days and need some maintenance. There were also mentions of the sauna not being enabled and some inconsistencies in spa services with a few guests experiencing unsatisfactory treatments. Despite these issues, the overall consensus remains positive with many guests finding the spa sufficient and beneficial, especially when traveling with kids.
In summary, while there are minor areas that could use attention, the spa at Hotel Cabaña Del Lago Puerto Varas is generally well-received and considered a significant perk of the stay.
Pool
For those traveling with children, the addition of a slide and dedicated children’s pool areas are significant positives, making it a fun option for younger guests. Maintenance and cleanliness of the pool area receive good marks with guests describing it as well-maintained and tidy.
However, a few guests note that the pool water temperature can occasionally be lower than expected and there are mentions of the need for better maintenance in some instances. Issues with hot tubs not working and limited pool access, possibly due to COVID-19 precautions, are also mentioned. Despite these minor complaints, the overwhelming sentiment is that the pool is an excellent and enjoyable amenity, contributing greatly to the overall guest experience at the hotel.
Parking
However, some guests noted challenges with parking logistics. Issues such as limited spaces, small parking lots and occasional difficulty finding a spot were mentioned. Despite this, the overall sentiment leans towards a positive assessment of parking facilities with many guests finding the parking easy to access, well-organized and conveniently located. The provision of parking near the cabins and at no extra cost is a recurring benefit, adding to the overall convenience for those traveling by car.
Family
One of the standout features is the pool area. There is a specific heated pool zone designed for children, which includes an entertaining water slide that has earned enthusiastic reviews from young guests. This area is described as both fascinating and perfectly suited for children, contributing significantly to the family-friendly vibe of the hotel. The game room for children adds another layer of enjoyment, though some guests have suggested it could benefit from more toys.
The hotel's location is another highlight, offering beautiful lake views and a peaceful setting that families find very appealing. The proximity to family activities and dining options, equipped with baby chairs, enhances the convenience for parents traveling with young kids. Breakfast and other meals receive positive mentions with some guests noting the comfort of dining with young children.
Overall, Hotel Cabaña Del Lago Puerto Varas is highly recommended for families. The combination of excellent facilities, thoughtful amenities and a warm family atmosphere ensures a wonderfully enjoyable and comfortable stay, making it a perfect choice for a family vacation.
4 Star
The facilities were highlighted as being varied and suitable for a hotel of this class with the pool and spa areas particularly meeting four-star expectations. The overall experience was described as beautiful and enjoyable with many guests highly recommending the hotel.
However, there were some critiques, such as concerns about lacking air conditioning in rooms and the charge for amenities like a fried egg not fitting typical four-star expectations. Despite these points, the hotel was largely viewed as delivering on its four-star promise with excellent service and amenities that justify its rating, making it highly recommended for travelers.
Business
The front desk service, including the attentiveness and management skills of the reception staff, contributes positively to the experience. Despite the slightly outdated reception area, the hotel's amenities, including meeting rooms and business services, meet the needs of business travelers effectively. The overall price-to-quality ratio and the hotel’s preparedness for business make it an ideal choice for professionals.
Accessible
The hotel also provides services and amenities that are friendly to children with staff demonstrating special care and attention to young guests. However, there are notable challenges for individuals with reduced mobility, such as areas only accessible by stairs and difficulties maneuvering baby strollers due to limited space and weather-related restrictions. Although the facility could enhance its wheelchair access, particularly regarding safe pool entry for the elderly and more convenient pathways, the hotel strives to make multiple aspects of the guest experience accessible and welcoming.
Pool Water Slide
Heated Pool
Indoor Pool
Honeymoon
Romantic
Yes, Hotel Cabaña Del Lago Puerto Varas has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide.
Yes, a spa is available at Hotel Cabaña Del Lago Puerto Varas.
No, Hotel Cabaña Del Lago Puerto Varas doesn't allow dogs.
Yes, parking facilities are available at Hotel Cabaña Del Lago Puerto Varas.
Yes, Hotel Cabaña Del Lago Puerto Varas has a gym.
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