The Coast Hilltop Inn is highly praised for its excellent location, perched on a hill at the edge of Pullman. Its proximity to local colleges, including the WSU campus and the easy access to downtown make it a convenient choice for visitors. Guests appreciate the charming overlook of the city and the serene setting coupled with quick access to restaurants and shops. The location, combined with the value and well-maintained rooms, provides an appealing stay.
Breakfast at the hotel receives mixed feedback. Positively, many guests enjoy the kid-friendly options, including waffle stations and breakfast sandwiches, along with the clean facilities and pleasant staff. However, some guests feel that the offerings are limited and basic, particularly for those with dietary restrictions, preferring more fresh and varied options.
The rooms are frequently complimented for their spaciousness and cleanliness. Guests note ample space, comfortable beds and useful amenities like fridges and microwaves. While some mention that the decor is a bit dated, the overall comfort and coziness of the rooms, along with beautiful views and friendly staff, contribute to a pleasant stay.
Cleanliness is a standout feature at Coast Hilltop Inn with many guests appreciating the pristine condition of rooms, bathrooms and hallways. The pool is notably clean and the facilities, including the pool and rooms with additional amenities, are well-maintained. The accommodating front desk staff and the availability of coffee and tea further enhance the clean and welcoming atmosphere.
The staff consistently earn high marks for friendliness and helpfulness. Their welcoming nature, sociability and attentiveness significantly enhance the guest experience. The front desk team is noted for their efficient, courteous service, going above and beyond to ensure a comfortable stay and creating a pleasant atmosphere that encourages return visits.
The beds at Coast Hilltop Inn receive mixed reviews. While several guests find them very comfortable and conducive to a good night's sleep, others describe the beds as too firm or hard. There's a notable disparity in guest experiences with some enjoying the firmness and comfort, while others express discomfort.
In summary, Coast Hilltop Inn stands out for its excellent location, cleanliness, spacious rooms and friendly staff, offering a generally positive experience with some areas for minor improvement, particularly in breakfast variety and bed comfort.
As a Fairfield Inn & Suites by Marriott, this hotel is included in Marriott International's Serve360 sustainability efforts. The property contributes to the brand's goals of reducing environmental impact through various operational practices.
RiverTree Inn & Suites is highly regarded for its strategic location, excellent breakfast, and welcoming atmosphere, making it an ideal choice for travelers seeking comfort and convenience. Situated within close proximity to various dining options and essential amenities, the hotel offers easy access to local attractions and major roads, ensuring a hassle-free experience for guests. With plentiful parking available, including spaces suitable for larger vehicles, visitors find the location accommodating and accessible.
The breakfast at RiverTree Inn & Suites is particularly commendable, featuring a fresh and varied selection that includes hot dishes and gluten-free options. Guests appreciate the clean and comfortable dining area, which extends outdoors, contributing to a pleasant start to the day.
Rooms at the hotel are noted for being clean, spacious, and quiet, providing a cozy atmosphere. The staff's friendliness and efficient service further enhance the guest experience, as does the pet-friendly environment, complete with thoughtful amenities for furry companions.
The hotel's cleanliness extends beyond rooms to its leisure facilities. The pool and hot tub are consistently praised for their pristine condition, inviting guests to relax and unwind. Despite some signs of aging in the property, the dedication to maintenance and cleanliness is evident throughout.
The staff at RiverTree Inn & Suites are frequently highlighted for their exceptional hospitality, creating a family-like environment. Their willingness to go above and beyond leaves a lasting impression on visitors, enhancing their stay with personal touches and attentive service.
Free wifi, while occasionally spotty, generally meets guests' needs, providing satisfactory connectivity. The pool is a standout feature, well-maintained and accessible, making it a hit with families and children.
Ample parking facilities add to the convenience, and the hotel's family-friendly nature makes it a prime choice for those traveling with children or pets. The comfort of the beds contributes to a restful night's sleep, despite occasional mentions of wear.
Overall, RiverTree Inn & Suites offers a delightful mix of affordability, comfort, and hospitality, ensuring guests leave with positive memories of their stay.
As part of the Ascend Hotel Collection and Choice Hotels, this property is required to engage in the Room to be Green program. This program encourages and implements environmentally friendly practices across energy usage, water consumption, and waste management.