Hotel Las Águilas Tenerife, Affiliated by Meliá, boasts a prime location perched atop a hill in Puerto de la Cruz, offering breathtaking panoramic views of the ocean, mountains and the charming town below. Its strategic location makes it an ideal hub for exploring both the northern and southern parts of Tenerife with easy access to main highways and local attractions such as Loro Parque and Teide National Park. Guests greatly appreciate the tranquility, stunning scenery and serene ambiance facilitated by this setting. While the hilltop location requires the use of a car, the hotel compensates with ample parking and a convenient shuttle service to the city center.
The breakfast offerings at the hotel receive high praise for their abundance, variety and quality. Guests enjoy a wide selection of hot and cold dishes, fresh fruit, pastries and even champagne, all complemented by the attentive and friendly staff. The breakfast experience is further enhanced by the beautiful views from the dining area and the pleasant atmosphere.
Dinner reviews are more mixed; while many guests commend the variety and taste of many dishes, including sushi and seafood, there are mentions of repetitiveness and occasionally lukewarm food. The Italian restaurant within the hotel receives special commendation. Overall, dinner provides a satisfactory experience, though there is room for improvement in variety and food temperature.
The spaciousness and comfort of the rooms are major highlights with large suites offering separate living areas and balconies with stunning views. Guests appreciate the cleanliness and upkeep, though there is a desire for more modern furnishings and décor. The hotel’s commitment to cleanliness extends across all areas with the pool and garden areas well-maintained and praised for their beauty.
Staff service stands out as a defining feature, frequently described as attentive, friendly and professional. Guests highly value the exceptional customer service and the way staff members go out of their way to accommodate special requests and ensure a pleasant stay.
The pool facilities are a major attraction with clean, large pools set in beautifully landscaped areas offering spectacular views. There are separate zones for children and adults, contributing to a relaxing experience for all. However, some guests note that the pool temperature can be quite cold.
Family-friendly amenities are abundant, making the hotel a great option for those traveling with children. The hotel provides spacious family rooms, a mini club, children's shows and a variety of activities that keep both children and adults entertained. The animation team is praised for ensuring there’s never a dull moment.
Wi-Fi connectivity appears to be a bit inconsistent with many guests reporting issues with stability and signal strength, especially in the rooms. Improvements in this area would enhance the guest experience significantly.
Lastly, the tennis facilities are appreciated by those looking for active recreation, although there is some feedback about the condition of the equipment and courts. Despite these minor issues, the overall range of activities, including tennis and other sports options, adds positively to the guest experience.
In summary, Hotel Las Águilas Tenerife, Affiliated by Meliá, is lauded for its breathtaking location, excellent breakfast, spacious rooms, cleanliness, outstanding staff and family-friendly amenities. Some areas, such as dinner variety, Wi-Fi connectivity and room decor, have room for improvement. Overall, it offers a comfortable and enjoyable stay for various types of travelers.
AluaSoul Orotava Valley - Adults Only stands out as a serene and picturesque retreat ideal for relaxation. Its tranquil location on the outskirts of Puerto de la Cruz offers breathtaking views of the city, sea and even glimpses of Mount Teide, providing a peaceful escape from the bustling city life. Conveniently close to attractions such as Playa Jardin and Loro Parque and easily accessible by car with available free parking, the hotel strikes a balance between seclusion and convenience.
Breakfast at AluaSoul Orotava Valley is frequently praised for its extensive variety and high quality. Guests enjoy a hearty and diverse buffet that includes live cooking stations and a wide selection of pastries, making it an impressive start to the day. Despite some minor critiques on items like coffee and orange juice, the breakfast experience remains a highlight for many.
The dinner buffet receives mixed reviews. While many guests appreciate the variety and good service, noting the inclusion of fish, meat and vegetables, some find the food lacking in flavor and repetitiveness. Live evening entertainment is a positive aspect, although improvements in taste and creativity could enhance the dining experience further.
Rooms at the hotel are consistently lauded for their modern design, spaciousness and impeccable cleanliness. Many guests enjoy stunning views of Mount Teide and the ocean, adding to the charm. Equipped with modern amenities such as air conditioning, coffee machines and small refrigerators, the rooms offer a comfortable and stylish retreat.
Cleanliness across the hotel, from rooms to public areas, is frequently highlighted. Daily housekeeping ensures a pristine environment, enhancing overall guest satisfaction. The friendly and attentive staff, notably receptionists and housekeeping, contribute significantly to the hotel's positive reputation. Staff members like Jorge, Javier, Francisco and Mitchell receive special mentions for their exceptional service.
The pool area offers a relaxing atmosphere with beautiful views and well-maintained facilities. Guests appreciate the heated pool, the rooftop pool and the attentiveness of pool attendants. Early closing hours and the pool's size are minor drawbacks. Aqua gym sessions and the pool bar further enhance the guest experience.
Comfortable beds receive high praise for their quality and comfort, although some guests note variations in mattress firmness. The overall sleep experience is deemed excellent, contributing to a restful stay. While the hotel's WiFi service has substantial room for improvement with frequent connectivity issues being reported, the gym facilities receive mixed feedback. Some guests appreciate the well-equipped nature, while others dislike the additional fee for access.
Overall, AluaSoul Orotava Valley - Adults Only provides a comfortable and serene experience that aligns closely with its four-star rating. Attention to minor details and enhancement in specific areas such as dinner quality and WiFi service could further elevate the guest experience, making it a top choice for an adults-only getaway.
Hotel Puerto Palace is lauded for its serene and tranquil location, offering a peaceful escape from the bustling city center of Puerto de la Cruz. Nestled among beautiful mountain views and tropical vegetation, the hotel provides guests with a calm, relaxing environment. Its proximity to attractions like Loro Park and Playa Jardin and good public transportation make it convenient for exploration. Despite being situated on a hill, guests appreciate the scenic walk and the hotel's complimentary shuttle service, reinforcing the hotel's balance between tranquility and accessibility.
The hotel's breakfast receives extensive praise for its variety, quality and value with a diverse array of sweet and savory options that cater to all tastes. Guests consistently describe it as generous and satisfying, adding to the overall appeal of the hotel. Conversely, dinner experiences are more mixed with notable mentions of variety and quality, but some guests find it repetitive and lacking in freshness. Despite these concerns, the pleasant dining environment and attentive staff contribute positively to the overall experience.
Rooms at Hotel Puerto Palace are described as spacious, well-equipped and comfortable, many featuring balconies with beautiful sea or pool views. Guests appreciate the cleanliness, effective housekeeping and quietness of the rooms, ensuring a restful stay. Although some rooms show signs of age, the overall quality remains high with modern amenities and tasteful decor.
Cleanliness is a standout feature with the hotel consistently maintaining high standards in both rooms and common areas. The meticulous attention to detail by the housekeeping staff is frequently praised, contributing to the hotel's inviting atmosphere.
The staff at Hotel Puerto Palace shine through with their exceptional dedication and professionalism, creating a welcoming and friendly environment. Specific staff members receive special mentions for their kindness and efficiency, significantly enhancing guests' experiences.
While the hotel's free Wi-Fi service has mixed reviews with some guests experiencing weak signals and disconnections, the hotel compensates with its superb pool area. The well-maintained pools and luxurious jacuzzis are set in lush tropical gardens, offering a tranquil spot for relaxation. Additional sports facilities, including well-maintained tennis courts, further enrich guests' stay.
Parking can be challenging due to limited spaces in the hotel's underground garage, but ample public parking options nearby generally mitigate this issue.
In summary, Hotel Puerto Palace offers a harmonious blend of tranquility, excellent service and high-quality amenities, making it a solid choice for travelers seeking both relaxation and the option to explore the vibrant local attractions. The combination of a superb breakfast, spacious rooms, outstanding cleanliness and friendly staff ensures a consistently pleasant stay.
Alua Tenerife is a highly recommended hotel for those seeking a relaxing beach vacation with easy access to nearby attractions. The hotel's location is praised for its close proximity to the beach and walking distance to the city center with beautiful views and nearby terraces, shops and restaurants. The breakfast buffet is described as great, excellent, varied and with a large selection, while the dinner options have been a mixed bag. The rooms are spacious, modern and comfortable with stylish decor and amenities and the hotel is consistently praised for its cleanliness and housekeeping staff. The staff is friendly, efficient and helpful with excellent customer service. The pool area is fantastic with plenty of space to relax and soak up the sun and the hotel is situated just a few minutes' walk from both a pleasant beach with white sand and another one with black sand. The hotel is also a great option for families with plenty of activities for kids and spacious family rooms. While some guests have noted minor shortcomings, such as the limited food options for kids or the beds being two single beds pushed together, the majority of guests have had a positive experience at Alua Tenerife.
Apartamentos Bahia Playa in Puerto de la Cruz is highly praised for its prime location, offering breathtaking sea views and convenient access to local attractions such as the beautiful black sand Playa Jardin beach and Loro Parque. Guests appreciate the proximity to grocery stores, restaurants and souvenir shops, allowing for easy exploration of the charming streets and vibrant squares nearby.
The apartments themselves are spacious and well-maintained, ideal for couples or families. The standout features include large terraces with stunning views and ample relaxation space. Though some rooms show signs of age and lack air conditioning, they are generally clean, comfortable and well-equipped with fully functional kitchens and cozy living spaces. The terraces with sun loungers and outdoor furniture, are frequently highlighted as a major positive.
The cleanliness of the apartments and communal areas, including the pools, also receives positive feedback. Daily cleaning services are appreciated, though there are occasional remarks about areas needing deeper cleaning or renovation. The pools are well-maintained and offer a luxurious, heated swimming experience. A children's pool is available, though some guests found it quite cold.
Staff at Bahia Playa are consistently commended for their friendliness, helpfulness and professionalism, making guests feel welcomed and well-cared-for. The reception, dining and housekeeping teams are particularly noted for their efficiency and proactive service.
Breakfast receives mixed reviews with many guests praising the variety and taste of the offerings, such as fresh omelettes and pastries. However, some found the selection repetitive and noted quality issues with certain items. Dinner also has varied feedback; while some appreciate the value for money and taste, others find the options limited and catering mainly to foreign tastes.
The WiFi situation is a common point of contention with free access limited to the lobby and additional charges for in-room connectivity. This extra fee is seen as outdated by some, though the connection quality is generally deemed good once purchased.
Parking options include a paid underground garage and free public spaces nearby, each with its own set of conveniences and challenges. The paid parking is favored for its security, though can be difficult to navigate.
While the beds garner mixed reviews with some finding them very comfortable and others too hard, most guests seem satisfied with their overall sleep experience. Lastly, the proximity to the picturesque Playa Jardin beach and the serene yet connected setting significantly enhance the overall appeal of Apartamentos Bahia Playa, making it a desirable choice for travelers seeking a pleasant and enjoyable stay.
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