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Summary of reviewsFour Points by Sheraton is widely celebrated for its strategic location and convenience, especially for travelers requiring quick access to Punta Cana International Airport, only minutes away via taxi or complimentary shuttle service. Its central positioning also offers easy reach to shopping centers, the Blue Mall and nearby amenities including local restaurants, a pharmacy and a bank. Playa Blanca, a nearby attraction, is just a short drive away with complimentary access, adding to the appeal for both short-term and transit guests.
The hotel’s breakfast receives a predominantly positive reception, praised as delicious, varied and freshly prepared. Guests appreciate the hearty options like sancocho and customizable omelets, often describing the breakfast experience as enjoyable and satisfying. Some minor drawbacks, such as occasional service speed issues and starting time preferences, do exist but do not overshadow the overall positive feedback.
Guest rooms are lauded for their comfort and aesthetics, featuring bright, spacious interiors with large windows and comfortable beds that significantly enhance the stay. Cleanliness is a notable strength with many describing the hotel as spotless and well-maintained. Though occasional noise from neighboring rooms and loud air conditioning are mentioned, the overall sentiment towards room quality and hygiene is highly favorable.
The hotel's staff consistently earns high praise for their friendliness, professionalism and attentiveness. From check-in to check-out, the team is recognized for their effective service and amiable demeanor, contributing greatly to the pleasant atmosphere and overall guest experience.
The pool area, although noted for its smaller size, is frequently appreciated for its pleasant environment and late operating hours. The Dominican snack platter adds a delightful touch to the poolside experience.
Beds at the hotel receive consistent accolades for their comfort, greatly appreciated by the majority of guests, although a few have found them hard and uncomfortable.
Overall, Four Points by Sheraton is highly recommended for its strategic location, exceptional cleanliness, comfortable rooms, delightful breakfast and outstanding hospitality, making it a favored choice among travelers. Show more
Read review summaries for all categories
Categories
Business Hotel
Four Points by Sheraton offers a meeting room and a 24-hour business center with free wireless high-speed internet. The hotel is conveniently located right across the Punta Cana International Airport.
4-Star Hotel
This hotel offers reliable comfort and essential amenities for a pleasant stay. It's well-suited for both business and leisure travelers, providing a convenient location and dependable service.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Hotel with Tennis Courts
Hotel with Outdoor Pool
Room Types
Traditional, Guest room, 1 KingThe double room is furnished with a desk and a seating area and provides air conditioning, a coffee machine and garden views. The unit offers 1 bed.
Traditional, Guest room, 2 DoubleThe spacious double room offers air conditioning, a coffee machine and garden views. The unit has 1 bed.
Suite, 1 Bedroom Suite, 1 KingThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning and a coffee machine. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Four Points by Sheraton enjoys a highly praised and strategic location, particularly favorable for travelers needing quick access to Punta Cana International Airport, which is just a matter of minutes away by taxi or complimentary shuttle service. The hotel’s proximity to the airport is a common highlight among guests, making it an ideal choice for those with late arrivals or early departures.
In addition to the airport convenience, the hotel is within easy reach of several amenities such as shopping centers, plazas and the Blue Mall. Guests have noted the central location provides easy access to local restaurants, a pharmacy and a bank, ensuring that essential services are just a short walk away.
The hotel is also recognized for its cleanliness, comfortable rooms and excellent service with staff frequently receiving commendations for their helpfulness and friendliness. The practical facilities, including a pool and a variety of dining options, enhance the convenience and comfort of a stay here.
Furthermore, the quick transportation options and nearby attractions like Playa Blanca, just a 4-minute drive away with complimentary access included, make Four Points by Sheraton an excellent choice for both short-term and transit stays.
Breakfast
The breakfast at Four Points by Sheraton garners predominantly positive feedback from guests. Many highlight it as delicious with words like excellent, great and perfect frequently used to describe the meal. Guests appreciate the variety and completeness of the breakfast offerings, noting that it includes hearty options and tasty dishes like sancocho and customizable omelets.
Several reviews mention a nice breakfast buffet with good value for money, complemented by efficient and friendly staff. The breakfast is often praised for being freshly prepared and well-adapted to the regional palate. Additionally, guests commend the substantial selection and quality of the food as contributing to a satisfying morning meal experience.
However, there are occasional criticisms about the breakfast, pointing out issues such as its meagerness for a hotel of this caliber or it being trammeled by flies. A few guests suggest that while the breakfast is generally good, aspects like service speed and starting time could be improved. Despite these minor drawbacks, the overall sentiment leans heavily towards a positive and enjoyable breakfast experience.
Rooms
The rooms at Four Points by Sheraton generally receive positive remarks for their comfort and aesthetics. Many guests appreciated the bright, spacious rooms, noting the ample natural light and large windows. The beds, often described as extremely comfortable, are a highlight, contributing significantly to the overall satisfaction. Reviewers also commended the cleanliness and modern furnishings, finding the rooms beautiful and well-equipped.
However, a few drawbacks were mentioned, such as occasional noise from neighboring rooms and loud air conditioning in some bathrooms. Some guests also found the rooms slightly worn out or darker than expected. Despite this, the general consensus suggests that the rooms are pleasant, clean and spacious, providing a comfortable stay close to the airport with the added convenience of a shuttle service.
While a lack of in-room refrigerators and potential extra charges for these amenities were noted, the overall experience in terms of room quality seems to be favorable, aligning well with the expectations of many travelers seeking a comfortable and accessible stay near the airport.
Beds
Guests have consistently praised the beds at Four Points by Sheraton for their high comfort levels. Many found the beds to be extremely comfortable with several reviewers highlighting the spaciousness of the queen-size options. There are also multiple mentions of excellent and great bedding, reinforcing the positive experience. However, a couple of guests mentioned that the beds were hard and uncomfortable. Overall, the majority of guests were very satisfied with the comfort provided by the beds and pillows, contributing to a restful stay.
Cleanliness
At Four Points by Sheraton , cleanliness is a standout feature with many guests describing the hotel as spotless and very clean. The property appears to be meticulously maintained and the comfort of the beds complements this high standard of hygiene. The cleanliness extends throughout the hotel, from the lobby to the rooms and facilities, making for a comfortable and sleek environment. Many reviewers noted the professionalism and friendliness of the staff, particularly praising the maids for their helpfulness.
However, a few guests mentioned areas needing improvement, such as occasional dust in rooms and a lingering bad smell in some bathrooms. Despite these minor issues, the overall impression is very positive with several guests highlighting the cleanliness, quality and comfort of the rooms as noteworthy. The hotel positions itself as an excellent choice for travelers prioritizing hygiene and comfort in their stay.
Staff
At Four Points by Sheraton , the staff consistently receives high praise for their friendliness, professionalism and attentiveness. From the moment guests check in, the team is described as kind, helpful and often going above and beyond to ensure a pleasant experience. The front desk staff, in particular, are highlighted for their efficiency and warm interactions. Many visitors appreciated the staff's ability to assist with humor and a smile, handling requests with utmost respect and consistency.
The quality of service is frequently mentioned with staff members being extremely nice, polite and quick to respond to any needs or concerns. Guests felt welcomed and well-treated throughout their stay, indicating a high level of customer care. The positive ambiance extends to common areas like the breakfast and bar, contributing to a comfortable and enjoyable environment.
Despite an occasional mention of unfriendly staff, the overarching sentiment is one of exceptional service and hospitable treatment. The hotel's convenient location near the airport, along with the diligent and amiable staff, makes it a favored choice for many travelers. Overall, the dedication of the staff at Four Points by Sheraton significantly enhances the guest experience, ensuring a pleasant and memorable stay.
Pool
Four Points by Sheraton offers a pleasant pool experience that guests frequently commend. The pool is described as nice with plenty of loungers available, making it comfortable to spend a relaxing day. Guests appreciate the hotel's proximity to the airport, which adds to the convenience. While the pool area is not very large and some find it a bit cramped or uncharismatic, it remains a popular spot, especially given it's open until late. The Dominican snack platter is a delightful accompaniment to time spent poolside. Despite its smaller size, the pool generally receives positive remarks and contributes to an enjoyable stay at the hotel.
Yes, Four Points by Sheraton has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Four Points by Sheraton .
No, Four Points by Sheraton doesn't allow dogs.
No, parking facilities aren't available at Four Points by Sheraton .