Tropical Deluxe Princess - All Inclusive
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Summary of reviewsTropical Deluxe Princess - All Inclusive garners high praise for its prime location, set near one of the most beautiful beaches with well-maintained and stunning surroundings. The close proximity to Punta Cana Airport makes it easily accessible. The resort boasts modern, refurbished facilities that offer comfort and an array of on-site activities, allowing guests to fully enjoy their stay without leaving the property. Exceptional service from friendly and attentive staff, as well as a variety of delicious food options, particularly at the Tao Restaurant, contribute to the positive guest experience.
The spacious and comfortable rooms feature modern amenities ideal for families, although some guests report issues with air conditioning and occasional musty smells. Cleanliness is a standout attribute with guests frequently noting the pristine condition of both rooms and common areas. However, inconsistencies in room service and occasional maintenance issues are mentioned.
The breakfast buffet is well-received for its variety and quality, despite some calls for more diversity and better organization. Dinner experiences receive mixed reviews; while the à la carte restaurants are praised for their delicious and varied offerings, difficulties in securing reservations often lead guests back to a more repetitious buffet with uneven quality.
The pool facilities are a major highlight, featuring clean, well-maintained pools for adults and children alike, complete with a fun water park. The beach area receives extensive commendations for its beauty and cleanliness, though seaweed can occasionally be an issue despite diligent cleanup efforts by the staff.
The friendly and dedicated staff stand out with particular individuals receiving special mentions for their exceptional service. However, instances of rude or unhelpful behavior from certain staff members do occur.
Despite offering Wi-Fi, many guests find it unreliable and inadequate for a resort of this caliber. Meanwhile, the spa provides a relaxing atmosphere with high-quality treatments, although some guests feel improvements could be made.
Families consistently find the resort to be a superb destination, especially those traveling with children, thanks to the extensive range of kid-friendly activities and well-designed family accommodations.
Overall, Tropical Deluxe Princess - All Inclusive excels in providing a beautiful, comfortable and enjoyable vacation experience with a few areas for improvement primarily in the dining organization and Wi-Fi services.
Categories
The spacious and comfortable rooms feature modern amenities ideal for families, although some guests report issues with air conditioning and occasional musty smells. Cleanliness is a standout attribute with guests frequently noting the pristine condition of both rooms and common areas. However, inconsistencies in room service and occasional maintenance issues are mentioned.
The breakfast buffet is well-received for its variety and quality, despite some calls for more diversity and better organization. Dinner experiences receive mixed reviews; while the à la carte restaurants are praised for their delicious and varied offerings, difficulties in securing reservations often lead guests back to a more repetitious buffet with uneven quality.
The pool facilities are a major highlight, featuring clean, well-maintained pools for adults and children alike, complete with a fun water park. The beach area receives extensive commendations for its beauty and cleanliness, though seaweed can occasionally be an issue despite diligent cleanup efforts by the staff.
The friendly and dedicated staff stand out with particular individuals receiving special mentions for their exceptional service. However, instances of rude or unhelpful behavior from certain staff members do occur.
Despite offering Wi-Fi, many guests find it unreliable and inadequate for a resort of this caliber. Meanwhile, the spa provides a relaxing atmosphere with high-quality treatments, although some guests feel improvements could be made.
Families consistently find the resort to be a superb destination, especially those traveling with children, thanks to the extensive range of kid-friendly activities and well-designed family accommodations.
Overall, Tropical Deluxe Princess - All Inclusive excels in providing a beautiful, comfortable and enjoyable vacation experience with a few areas for improvement primarily in the dining organization and Wi-Fi services.
Resort with Tennis Courts
Tropical Deluxe Princess offers tennis courts for guests to use. The courts are available for recreational play and provide a fun way to stay active during your vacation. It's a good option for those seeking an all-inclusive experience.
Resort with All Inclusive Packages
Luxury Resort
Resort near Golf Courses
Resort near The Beach
Casino Resort
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
5-Star Resort
Resort with Outdoor Pool
Guest Reviews
Tropical Deluxe Princess - All Inclusive receives high praise for its remarkable location and stunning surroundings. Many reviewers highlight the resort's proximity to one of the most beautiful beaches they have ever seen with ample sun loungers always available. The resort's grounds are described as beautiful, modern and well-maintained, often exceeding expectations based on images and prior descriptions. It is conveniently situated about a 20-30 minute drive from Punta Cana Airport, which is appreciated by many for easy accessibility.
The hotel's facilities are modern and newly refurbished, offering comfort and a wide range of amenities. The plethora of activities available within the resort means guests have everything they need on-site, reducing the necessity to venture outside. The delicious variety of food with special mentions of the Tao Restaurant, adds to the overall excellent experience. The attentive and friendly staff significantly contribute to making stays enjoyable and smooth.
There are, however, a few points of confusion regarding the hotel's address as it appears on GPS and Google Maps, causing some inconvenience. Clearer signage and better mapping information could alleviate these issues.
Overall, Tropical Deluxe Princess stands out for its top-notch location, beautiful beach, excellent facilities and exceptional service, making it a desirable destination in the region.
The breakfast experience at Tropical Deluxe Princess – All Inclusive receives a mix of feedback from guests. On the positive side, the breakfast buffet is often praised for its variety and good quality with highlights including the made-to-order omelettes which guests particularly enjoy. Several comments highlight the excellent presentation and the helpful staff at the breakfast buffet, who go out of their way to assist patrons. The coffee shop also gets a nod for its delicious coffee.
However, there are areas for improvement. Some guests noted that the breakfast options can be repetitive with limited selections and occasionally consist of leftovers from previous meals. The fruit juices at breakfast are often criticized for being overly diluted and sugary. Additionally, difficulties with making reservations for the restaurants and the understaffed buffet area are mentioned.
Overall, the breakfast at Tropical Deluxe Princess – All Inclusive offers a decent start to the day with multiple choices and good taste, though it leaves some room for enhancement in terms of variety and organization.
Guests at the Tropical Deluxe Princess - All Inclusive resort have mixed opinions about their dining experiences with some notable highlights and areas for improvement. Many praised the delicious food at select à la carte restaurants, specifically mentioning the Japanese, Brazilian and Dominican eateries. Diners at these venues enjoyed dishes that were both varied and well-prepared, contributing to memorable meals. The buffet, also appreciated by some for its diverse options, received compliments for its well-presented and tasty offerings.
However, several guests expressed dissatisfaction with certain aspects of the dining experience. A recurrent theme was the difficulty in securing reservations at the à la carte restaurants due to their limited capacity. This sometimes resulted in guests repeatedly dining at the buffet, which they felt lacked variety and occasionally offered subpar, tasteless food. Some also noted that the food was not always ready at the start of service and that drink orders had to be repeatedly requested.
The buffet itself drew mixed reviews; while some found it to be adequate with a decent variety, others criticized it for a limited selection and repetitive menu. Service issues were also mentioned with reports of disorganized staff and poor customer service during meal times. Despite these points, a few guests still managed to enjoy their dining experiences, emphasizing exceptional food quality and varied meal options that added to the resort’s overall appeal.
The rooms at the Tropical Deluxe Princess - All Inclusive Resort generally receive positive feedback for their spaciousness, modern amenities and overall comfort. Many guests appreciate the family-friendly features, such as separate spaces for adults and children and bunk beds. The decor is considered beautiful and cutting-edge, adding to the pleasant atmosphere. Cleanliness is usually praised with rooms being regularly cleaned and well-maintained.
However, there are several recurring issues noted by guests. The air conditioning often doesn't work properly and musty smells are frequently mentioned. Some rooms suffer from humidity and occasional water infiltration. Additionally, some guests found their rooms not ready upon arrival and coping with insufficient room cleaning services.
There are also complaints about rooms being too small and having thin walls, leading to noise disturbances. Despite these issues, many guests still find the rooms comfortable and suitable for a relaxing stay.
The Tropical Deluxe Princess - All Inclusive hotel features a mix of opinions regarding its beds with many guests praising the comfort. Numerous reviews highlighted the beds as being comfortable and conducive to rest. Guests found the family rooms spacious with good-quality, comfortable beds and bedding, perfect for family stays.
However, there were less favorable aspects as well. Some guests reported damp or musty-smelling beds and a few noted that the linens were not fresh or clean. Additionally, thin sheets and hard, small blankets contributed to discomfort for several travelers. Issues such as lack of side tables for beds, ventilation limits in the master bedroom and occasional pest problems were also mentioned.
Despite these concerns, the general sentiment tilts towards satisfaction, specifically noting the new and comfortable mattresses that enhance the sleeping experience. The hotel attempts to meet varied bedding needs with solutions like additional blankets and room amenities aimed at enhancing guest comfort.
Tropical Deluxe Princess - All Inclusive hotel impresses with its outstanding cleanliness and well-maintained facilities. Guests repeatedly highlight the spotless condition of the rooms and common areas, praising the hotel for a comfortable and organized environment. The property itself is described as super clean with beautifully maintained gardens and pools. Visitors appreciate the constant and diligent housekeeping efforts, noting that cleanliness is topmost with bathrooms, rooms and pools being regularly attended to.
The hotel's clean, modern atmosphere is complemented by a hygienic environment across all areas, ensuring a pleasant stay for guests. The beach, too, receives commendations for being clean and well-maintained with attentive morning cleaning of the Sargasso.
Despite occasional mentions of inconsistent room service and a few cleanliness lapses in specific areas like the buffet and some pools, the overall impression remains positive. The clean and organized spaces, alongside the good service from employees, contribute significantly to the warm atmosphere of the hotel.
Beautiful open spaces, a variety of animals and well-maintained amenities add to the delight of guests. In conclusion, the Tropical Deluxe Princess offers a clean, comfortable and visually appealing stay, making it highly recommended for travelers seeking good hygiene and a welcoming environment.
The reviews for the staff at Tropical Deluxe Princess - All Inclusive paint a diverse picture. On the positive side, numerous guests consistently highlight the excellent, friendly and helpful nature of the staff, emphasizing their attentiveness and dedication. Specific mentions of individuals such as Audelina, Ana Silva, Angel, Morales and employees at the kids' pool and lobby bar indicate a high level of personalized service and exceptional hospitality.
The animation team and nighttime entertainment also receive commendations. Many guests appreciated the service at the buffet with particular praise for the friendliness and professionalism of the waiters, including standout service from the likes of Danilo at the pool and Wally, Enrique, Luis and Martin at the bars.
However, alongside these positive remarks, there are significant criticisms as well. Reviews reveal instances of rude and unhelpful behavior, especially noted among some bar and beach staff. There are also reports of some staff members being discriminatory, indifferent and occasionally aggressive. Additionally, issues such as inconsistent room service, slow restaurant service and some poor treatment of local guests were pointed out by several reviewers.
Despite these issues, the majority of guests seem to find the staff's overall friendliness and helpfulness a strong point of their stay, contributing positively to their experience at the hotel.
The WiFi service at Tropical Deluxe Princess - All Inclusive has garnered mixed reviews from guests. While some guests found improvements in Wi-Fi coverage across the facilities, many reported significant issues. The free WiFi was often described as very bad, practically non-existent and unreliable. In many instances, guests mentioned that the internet should be better for a resort of this caliber. Some expressed frustration over the need to pay for a reliable connection, noting that the free version was almost unusable. Challenges with the Wi-Fi made communication with customer service difficult and guests struggled with connectivity for basic activities. Overall, the WiFi experience was a common point of dissatisfaction in an otherwise tropical paradise.
The spa at Tropical Deluxe Princess - All Inclusive offers a reassuring and relaxing atmosphere for guests. Many appreciated the quality of service, highlighting it as the best part of their stay. The spa amenities are noteworthy and the overall experience is considered good with a variety of options. However, some guests felt the treatments did not meet their expectations and found the spa to be just fine compared to other places. Lack of transportation post-treatment was also mentioned as a downside. Nevertheless, the spa remains a well-regarded feature of the hotel.
Tropical Deluxe Princess - All Inclusive offers an extensive pool experience that has largely won over its guests. Featuring three large, clean and well-maintained pools, the resort ensures visitors have ample options to enjoy. The pools are described as amazing, beautiful and sparkling, catering to both adults and kids with dedicated children's pools and a fun water park. The kids' areas and pools receive high praise for being engaging and ideal for young families.
Guests appreciate the pleasant water temperature, although some mention issues with maintenance, such as early closures and broken tiles. There are some concerns regarding the pool area cleanliness, particularly with visible green slime and a dirty water park.
The poolside staff contributes significantly to the positive experience, frequently organizing entertainment and games, though there were remarks about occasional long waits and less friendly service at the pool bar. The pool areas also provide a variety of amenities, including a swim-up bar, which, despite some criticism about drink quality and service speed, adds to the overall enjoyment.
In summary, the pool facilities at Tropical Deluxe Princess largely impress with their variety and charm, making it a substantial highlight of the stay.
The beach at Tropical Deluxe Princess - All Inclusive offers considerable appeal with its expansive white sandy shores and idyllic stretches, surrounded by well-maintained facilities that enhance the overall experience. The beach's proximity to the hotel makes it easily accessible and there are plenty of beach chairs available for relaxation. Guests consistently praise the picturesque and beautiful setting, often describing it as heavenly or a dream setting. The sand is repeatedly highlighted for being perfect and the location allows for long walks in either direction, providing a sense of seclusion and safety.
Nevertheless, seaweed has been a recurring issue. The hotel staff diligently work to clean the "Sargasso" daily and many reviews acknowledge these efforts, commending the clean and well-kept beachfront in front of the hotel. However, at times, high amounts of seaweed have rendered the beach unsuitable for swimming, impacting some guests' experiences. Despite the diligent cleanup operations, there were criticisms about cleanliness related to litter such as cups and cigarette butts near sunbeds.
Several bars near the beach add to the convenience and enjoyment, offering good service and enhancing the beach day experience. The large outdoor spaces and unique features of the beach's shape are also noted positively. Overall, while the natural beauty and extensive maintenance make the beach a strong highlight, the presence of seaweed can affect the suitability for swimming depending on the season.
The parking at Tropical Deluxe Princess – All Inclusive receives mixed feedback from guests. Positive comments highlight that parking facilities are available and there is ample parking space within the hotel premises. However, several reviews mention concerns about the limited availability of parking spots with some guests noting that parking can be a challenge and that spaces can fill up quickly. Some visitors have resorted to parking on the street due to these limitations. Additionally, there are mentions of expensive parking charges, which may be a consideration for potential guests. Overall, while parking is manageable, there is room for improvement to meet the needs of all visitors.
Tropical Deluxe Princess - All Inclusive is widely regarded as a prime destination for family vacations, especially if traveling with children. Many guest reviews consistently highlight the resort's kid-friendly atmosphere and its extensive range of activities tailored for younger guests. Families find the children's areas, including a water park and kids' club, to be particularly enjoyable with children loving the pool and various entertainment options provided throughout the week.
The spacious and comfortable family rooms are frequently praised, catering well to both small and large family groups, making it a convenient choice for those traveling with multiple members. The resort's overall cleanliness and well-maintained facilities further enhance the family experience, ensuring a pleasant stay for everyone.
The resort's family-focused environment and well-considered activity programs make it an ideal spot for family holidays. Guests appreciate the thoughtful design of the family suites, which include special touches like bunk beds that appeal to kids. Additionally, amenities such as the ice cream shop are well-loved by children, adding to the overall positive experience.
Overall, Tropical Deluxe Princess is highly recommended for family vacations, offering a plethora of activities for kids in a welcoming and comfortable setting. The resort not only provides fun and entertainment for children but also ensures a relaxing and enjoyable stay for adults, making it a top choice for a balanced family getaway.
The Tropical Deluxe Princess - All Inclusive in Punta Cana strives to provide a high level of service and amenities, earning praise for its stunning, well-maintained facilities and professional services. Guests frequently highlight the luxurious ambiance and the consistent excellence in cleanliness. The hotel's staff is commended for their top-class service, contributing to an overall wonderful and comfortable experience.
Despite these positive points, some guests feel that the hotel falls short of truly meeting five-star standards, pointing out inconsistencies such as the quality of drinks and overall appearance that align more closely with a four-star rating. Nevertheless, the exceptional service and VIP treatment many guests receive make it a standout choice for those visiting the area.
The Tropical Deluxe Princess - All Inclusive seems to be a solid choice for travelers seeking a four-star experience. The cleanliness standards are notably high with well-maintained spaces reinforcing the quality of the establishment. Guests repeatedly acknowledge that it meets the standards expected of a four-star hotel.
As a true all-inclusive resort, it offers very good service, making it a favorable option for those looking for a comprehensive experience. The resort's facilities cater well to all-inclusive guests with many finding the service to be excellent and fitting the typical profile of a high-quality all-inclusive resort.
Although one guest noted that the food quality did not surpass other comparable hotels in the country, the overall sentiment regarding the stay, services and facilities aligns with the expectations for a four-star resort.
Tropical Deluxe Princess offers an overall all-inclusive experience that has been met with mixed reviews. Positively noted by guests, the resort features a variety of buffet and a la carte dining options, ensuring there's something for every palate. The all-inclusive package includes access to several restaurants, which have received praise for their quality. Additionally, the convenience of being able to eat at almost any time is appreciated.
Families, especially those with children, find the resort accommodating and kid-friendly, making it a good option for those traveling with little ones. The inclusive nature covers a broad range of activities, enhancing the vacation experience with diverse entertainment options.
However, not all feedback is glowing. Some guests feel that the resort falls short of its all-inclusive promise, noting that not all restaurants and services are covered under the package. Drinks, in particular, have been described as mediocre. The resort has been likened to a 4-star rather than a 5-star experience by some and there are concerns that the all-inclusive system could be more comprehensive.
Overall, while Tropical Deluxe Princess makes for an affordable and generally satisfying stay with its varied meal options and inclusive activities, there is room for improvement in fully delivering on its all-inclusive claims.
Tropical Deluxe Princess - All Inclusive proves to be a commendable choice for business travelers. Guests have highlighted the hotel's excellent business facilities, noting the presence of good meeting rooms and efficient business services. The environment is described as very nice, creating a business-friendly atmosphere suitable for business-related stays. Additionally, the hotel's proximity to a nearby business center adds an extra layer of convenience for those on a business trip. Overall, the feedback underscores that the establishment is great for conference engagements and other business travel needs.
The accessibility of Tropical Deluxe Princess - All Inclusive has garnered mixed reactions from guests, particularly concerning older individuals and those with disabilities. Many noted that the resort is difficult to navigate for elderly guests with the lack of ramps and elevators posing significant challenges. The absence of accessible bathrooms was a recurring concern, as was the need for overall improvement in accessibility features. Despite these issues, some guests appreciated the highly accessible facilities and found that it offered easy access for all types of guests. However, the general consensus highlights the resort's need to address accessibility concerns, especially for those with limited mobility.
The Tropical Deluxe Princess - All Inclusive offers an ideal setting for families with children, particularly noted for its exceptional kids' area featuring an array of pools and water-related activities. The property boasts several pools, including multiple dedicated to children, which guests describe as large, fabulous and perfect for young swimmers. The water park, equipped with slides and a new kid space, provides excellent entertainment and children have been particularly delighted by the themed areas and water fountains.
Parents appreciate the engaging and fun facilities that cater specifically to kids, including a separate pool area to ensure a family-friendly environment. The children's pool is highlighted as ideal and very nice, although there have been occasional mentions of maintenance issues like broken tiles and cleanliness concerns. Despite these minor drawbacks, the overall sentiment points to a highly enjoyable and well-designed space for children with ample activities and amenities ensuring that young guests are constantly entertained. The dedicated kid center, complete with toys and interactive surfaces, further enhances the experience, making it a top choice for families seeking a comprehensive and enjoyable holiday destination.
The outdoor pool area at 'Tropical Deluxe Princess - All Inclusive' receives positive feedback from guests. The property boasts multiple pools, including a large swim-up pool and dedicated spaces for children, such as an exciting kids waterpark. Families particularly enjoy the fun and action-packed areas designed for children. Guests find the pool system well managed and the pool spaces to be ample and clean. The attentive pool bartenders add to the enjoyment of the experience. Despite some comments about early closing times and minor issues with deterioration and broken tiles in the kids pool, the overall sentiment towards the variety and quality of the pools is favorable. The large swimming pool facilities and the cleanliness are appreciated, along with the additional spaces for both relaxation and activity.
Tropical Deluxe Princess - All Inclusive offers a stay that balances comfort with a touch of luxury. Many guests have praised the resort for its spacious rooms, some describing them as very luxurious with elegant and perfect decor, thanks to the thoughtful design. The hotel grounds receive high marks for their well-maintained landscaping, which enhances the overall luxurious ambiance of the surroundings.
Dining is also a highlight with included restaurants contributing to the guests' enjoyable experience. The resort itself is described as very nice and luxurious with several facilities standing out for their luxury. Amid this, there is an acknowledgement that the resort does not fully live up to the 5-star standard it claims, aligning more closely with a 4-star experience according to some reviews.
Although there are a few shortcomings and occasional maintenance issues, such as isolated cleanliness problems, the general sentiment appreciates the luxurious elements that Tropical Deluxe Princess has to offer. The combination of nicely maintained amenities and luxurious touches make it a worthwhile stay, especially given its pricing tier.
Tropical Deluxe Princess - All Inclusive offers an excellent setting for a romantic escape. Guests consistently highlight its romantic ambiance and setting, making it ideal for couples seeking a dreamy retreat. The overall location and comfortable rooms add to the charm, complemented by well-organized romantic packages. The resort's romantic dinners and suggestions for enhancing romance were appreciated by couples. Though some mentioned seaweed issues during certain times, the overall experience remains perfect for a romantic getaway. The Platinum package, in particular, was noted as worthwhile, enhancing the romantic vibe of the resort.
Location Show Map
Location
The hotel's facilities are modern and newly refurbished, offering comfort and a wide range of amenities. The plethora of activities available within the resort means guests have everything they need on-site, reducing the necessity to venture outside. The delicious variety of food with special mentions of the Tao Restaurant, adds to the overall excellent experience. The attentive and friendly staff significantly contribute to making stays enjoyable and smooth.
There are, however, a few points of confusion regarding the hotel's address as it appears on GPS and Google Maps, causing some inconvenience. Clearer signage and better mapping information could alleviate these issues.
Overall, Tropical Deluxe Princess stands out for its top-notch location, beautiful beach, excellent facilities and exceptional service, making it a desirable destination in the region.
Breakfast
However, there are areas for improvement. Some guests noted that the breakfast options can be repetitive with limited selections and occasionally consist of leftovers from previous meals. The fruit juices at breakfast are often criticized for being overly diluted and sugary. Additionally, difficulties with making reservations for the restaurants and the understaffed buffet area are mentioned.
Overall, the breakfast at Tropical Deluxe Princess – All Inclusive offers a decent start to the day with multiple choices and good taste, though it leaves some room for enhancement in terms of variety and organization.
Dinner
However, several guests expressed dissatisfaction with certain aspects of the dining experience. A recurrent theme was the difficulty in securing reservations at the à la carte restaurants due to their limited capacity. This sometimes resulted in guests repeatedly dining at the buffet, which they felt lacked variety and occasionally offered subpar, tasteless food. Some also noted that the food was not always ready at the start of service and that drink orders had to be repeatedly requested.
The buffet itself drew mixed reviews; while some found it to be adequate with a decent variety, others criticized it for a limited selection and repetitive menu. Service issues were also mentioned with reports of disorganized staff and poor customer service during meal times. Despite these points, a few guests still managed to enjoy their dining experiences, emphasizing exceptional food quality and varied meal options that added to the resort’s overall appeal.
Rooms
However, there are several recurring issues noted by guests. The air conditioning often doesn't work properly and musty smells are frequently mentioned. Some rooms suffer from humidity and occasional water infiltration. Additionally, some guests found their rooms not ready upon arrival and coping with insufficient room cleaning services.
There are also complaints about rooms being too small and having thin walls, leading to noise disturbances. Despite these issues, many guests still find the rooms comfortable and suitable for a relaxing stay.
Beds
However, there were less favorable aspects as well. Some guests reported damp or musty-smelling beds and a few noted that the linens were not fresh or clean. Additionally, thin sheets and hard, small blankets contributed to discomfort for several travelers. Issues such as lack of side tables for beds, ventilation limits in the master bedroom and occasional pest problems were also mentioned.
Despite these concerns, the general sentiment tilts towards satisfaction, specifically noting the new and comfortable mattresses that enhance the sleeping experience. The hotel attempts to meet varied bedding needs with solutions like additional blankets and room amenities aimed at enhancing guest comfort.
Cleanliness
The hotel's clean, modern atmosphere is complemented by a hygienic environment across all areas, ensuring a pleasant stay for guests. The beach, too, receives commendations for being clean and well-maintained with attentive morning cleaning of the Sargasso.
Despite occasional mentions of inconsistent room service and a few cleanliness lapses in specific areas like the buffet and some pools, the overall impression remains positive. The clean and organized spaces, alongside the good service from employees, contribute significantly to the warm atmosphere of the hotel.
Beautiful open spaces, a variety of animals and well-maintained amenities add to the delight of guests. In conclusion, the Tropical Deluxe Princess offers a clean, comfortable and visually appealing stay, making it highly recommended for travelers seeking good hygiene and a welcoming environment.
Staff
The animation team and nighttime entertainment also receive commendations. Many guests appreciated the service at the buffet with particular praise for the friendliness and professionalism of the waiters, including standout service from the likes of Danilo at the pool and Wally, Enrique, Luis and Martin at the bars.
However, alongside these positive remarks, there are significant criticisms as well. Reviews reveal instances of rude and unhelpful behavior, especially noted among some bar and beach staff. There are also reports of some staff members being discriminatory, indifferent and occasionally aggressive. Additionally, issues such as inconsistent room service, slow restaurant service and some poor treatment of local guests were pointed out by several reviewers.
Despite these issues, the majority of guests seem to find the staff's overall friendliness and helpfulness a strong point of their stay, contributing positively to their experience at the hotel.
Wi-Fi
Spa
Pool
Guests appreciate the pleasant water temperature, although some mention issues with maintenance, such as early closures and broken tiles. There are some concerns regarding the pool area cleanliness, particularly with visible green slime and a dirty water park.
The poolside staff contributes significantly to the positive experience, frequently organizing entertainment and games, though there were remarks about occasional long waits and less friendly service at the pool bar. The pool areas also provide a variety of amenities, including a swim-up bar, which, despite some criticism about drink quality and service speed, adds to the overall enjoyment.
In summary, the pool facilities at Tropical Deluxe Princess largely impress with their variety and charm, making it a substantial highlight of the stay.
Beach
Nevertheless, seaweed has been a recurring issue. The hotel staff diligently work to clean the "Sargasso" daily and many reviews acknowledge these efforts, commending the clean and well-kept beachfront in front of the hotel. However, at times, high amounts of seaweed have rendered the beach unsuitable for swimming, impacting some guests' experiences. Despite the diligent cleanup operations, there were criticisms about cleanliness related to litter such as cups and cigarette butts near sunbeds.
Several bars near the beach add to the convenience and enjoyment, offering good service and enhancing the beach day experience. The large outdoor spaces and unique features of the beach's shape are also noted positively. Overall, while the natural beauty and extensive maintenance make the beach a strong highlight, the presence of seaweed can affect the suitability for swimming depending on the season.
Parking
Family
The spacious and comfortable family rooms are frequently praised, catering well to both small and large family groups, making it a convenient choice for those traveling with multiple members. The resort's overall cleanliness and well-maintained facilities further enhance the family experience, ensuring a pleasant stay for everyone.
The resort's family-focused environment and well-considered activity programs make it an ideal spot for family holidays. Guests appreciate the thoughtful design of the family suites, which include special touches like bunk beds that appeal to kids. Additionally, amenities such as the ice cream shop are well-loved by children, adding to the overall positive experience.
Overall, Tropical Deluxe Princess is highly recommended for family vacations, offering a plethora of activities for kids in a welcoming and comfortable setting. The resort not only provides fun and entertainment for children but also ensures a relaxing and enjoyable stay for adults, making it a top choice for a balanced family getaway.
5 Star
Despite these positive points, some guests feel that the hotel falls short of truly meeting five-star standards, pointing out inconsistencies such as the quality of drinks and overall appearance that align more closely with a four-star rating. Nevertheless, the exceptional service and VIP treatment many guests receive make it a standout choice for those visiting the area.
4 Star
As a true all-inclusive resort, it offers very good service, making it a favorable option for those looking for a comprehensive experience. The resort's facilities cater well to all-inclusive guests with many finding the service to be excellent and fitting the typical profile of a high-quality all-inclusive resort.
Although one guest noted that the food quality did not surpass other comparable hotels in the country, the overall sentiment regarding the stay, services and facilities aligns with the expectations for a four-star resort.
All-Inclusive Packages
Families, especially those with children, find the resort accommodating and kid-friendly, making it a good option for those traveling with little ones. The inclusive nature covers a broad range of activities, enhancing the vacation experience with diverse entertainment options.
However, not all feedback is glowing. Some guests feel that the resort falls short of its all-inclusive promise, noting that not all restaurants and services are covered under the package. Drinks, in particular, have been described as mediocre. The resort has been likened to a 4-star rather than a 5-star experience by some and there are concerns that the all-inclusive system could be more comprehensive.
Overall, while Tropical Deluxe Princess makes for an affordable and generally satisfying stay with its varied meal options and inclusive activities, there is room for improvement in fully delivering on its all-inclusive claims.
Business
Accessible
Children's Pool
Parents appreciate the engaging and fun facilities that cater specifically to kids, including a separate pool area to ensure a family-friendly environment. The children's pool is highlighted as ideal and very nice, although there have been occasional mentions of maintenance issues like broken tiles and cleanliness concerns. Despite these minor drawbacks, the overall sentiment points to a highly enjoyable and well-designed space for children with ample activities and amenities ensuring that young guests are constantly entertained. The dedicated kid center, complete with toys and interactive surfaces, further enhances the experience, making it a top choice for families seeking a comprehensive and enjoyable holiday destination.
Outdoor Pool
Luxury
Dining is also a highlight with included restaurants contributing to the guests' enjoyable experience. The resort itself is described as very nice and luxurious with several facilities standing out for their luxury. Amid this, there is an acknowledgement that the resort does not fully live up to the 5-star standard it claims, aligning more closely with a 4-star experience according to some reviews.
Although there are a few shortcomings and occasional maintenance issues, such as isolated cleanliness problems, the general sentiment appreciates the luxurious elements that Tropical Deluxe Princess has to offer. The combination of nicely maintained amenities and luxurious touches make it a worthwhile stay, especially given its pricing tier.
Romantic
Yes, Tropical Deluxe Princess - All Inclusive has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Tropical Deluxe Princess - All Inclusive.
No, Tropical Deluxe Princess - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Tropical Deluxe Princess - All Inclusive.
Yes, Tropical Deluxe Princess - All Inclusive has a gym.
Location Show Map
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