Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and SPA enjoys high marks from guests for its strategic location, excellent breakfast offerings, comfortable rooms, friendly staff and numerous amenities, despite some mixed experiences in certain areas.
The hotel's location is particularly advantageous for travelers in transit, event attendees at the nearby Eurexpo exhibition center and those looking for easy highway access. The quiet surroundings provide a restful stay, though the industrial area and limited public transport options might not appeal to everyone.
Guests consistently praise the breakfast for its quality, variety and freshness with many highlighting the homemade items and freshly squeezed orange juice. Despite some considering it expensive, the consensus is that it offers good value for money. The dining experience is overall satisfactory with commendations for the delicious and well-presented dishes, though there are occasional complaints about limited options, particularly on Sundays.
Rooms are noted for their spaciousness, modern decor and comfort, contributing to a restful stay with high-quality bedding and effective soundproofing. However, there are occasional cleanliness issues like dusty surfaces and stained carpets, which suggest the need for more consistent housekeeping.
The cleanliness of the hotel is generally good, especially in the spa and pool areas, though sporadic issues of dust and maintenance lapses in common areas have been noted.
The staff earns high praise for their friendliness and professionalism with many guests appreciating their attentiveness and helpfulness. Nonetheless, a few guests experienced less satisfactory interactions, particularly with non-French speakers.
Free WiFi is available throughout the property but has received mixed reviews due to inconsistent performance and connectivity issues, which could benefit from improvement.
The spa is a well-maintained and clean facility that many guests find relaxing and enjoyable, though operational quirks like extra charges and appointment requirements are noted. Similarly, the gym is well-equipped and clean, offering a positive workout experience despite some equipment needing repair.
The indoor pool is appreciated for its cleanliness and spaciousness, though the water temperature is commonly deemed too cold, impacting comfort. Despite some needed renovations, it remains a popular feature.
Lastly, parking facilities receive high praise for their convenience and security, catering well to guests’ needs.