SpringHill Suites by Marriott Richmond North/Glen Allen receives widespread acclaim from guests for various positive aspects of their stay. The hotel’s prime location is highlighted as a significant advantage, being close to restaurants, a Starbucks and a small shopping area, as well as providing easy access to the interstate for those looking to explore historic and central parts of the city. Its proximity to Kings Dominion is a notable bonus for families and thrill-seekers and the quiet surroundings add to the appeal, creating a peaceful retreat.
The breakfast offerings are generally well-received with many guests appreciating the good variety and the attentiveness of the friendly breakfast staff. While opinions on the breakfast's quality vary, the overall feedback is favorable, emphasizing the positive experience.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfort. Guests appreciate the cleanliness and modern amenities of the rooms, along with the excellent upkeep. The beds, in particular, are often described as remarkably comfortable, contributing to a good night's sleep. Some minor issues such as soundproofing are noted, but they do not significantly detract from the overall positive impression of the accommodations.
Cleanliness across the hotel, including rooms, hallways and facilities, receives high marks from guests, further enhanced by the friendly and helpful staff. The ease of check-in and check-out processes adds to guests' satisfaction.
The staff are a standout aspect, consistently described as amazing, friendly and helpful. The welcoming nature of the front desk and the professionalism of the service staff contribute significantly to the overall positive atmosphere at the hotel. Special mentions often go to specific staff members, highlighting their exceptional service.
The pool and jacuzzi area, while generally appreciated for their presence and usefulness, receive mixed reviews. Positive feedback includes enjoyment of the amenities, particularly during snowy weather and as entertainment for kids. However, some guests noted issues such as crowding, cold water temperature and over-chlorination.
Embassy Suites by Hilton Richmond is a great value hotel with exceptional staff and facilities. The hotel's proximity to the highway and Short Pump outdoor mall has been praised by many guests and families attending graduations or events at nearby universities have also found it to be a convenient choice. Guests have raved about the hotel's amazing breakfast with made-to-order omelets and fresh fruit and comfortable and spacious rooms. While some reviews mentioned cleanliness issues, the majority of guests found the property to be clean and comfortable. The hotel's exceptional staff, from the front desk to the bartenders, go above and beyond to make guests feel welcome. The indoor pool, despite mixed reviews, is a great way to relax after a day of exploring. Overall, Embassy Suites by Hilton Richmond is a great choice for families with its two-room suites and tasty breakfast and couples seeking a comfortable and conveniently located place to stay.
The Westin Richmond is a highly recommended hotel with overwhelmingly positive reviews from guests. Its location is praised for its convenience and accessibility to restaurants, shopping and the highway, making it a great choice for both work and play. The breakfast is excellent with good coffee and nice options, although some guests wished for more variety. The rooms are spacious, comfortable and luxurious with high ceilings and elegant amenities, although a few guests noted outdated appliances and occasional cleanliness issues. The hotel's cleanliness is highly praised with well-lit rooms and extremely clean facilities, particularly during the COVID-19 pandemic. The staff is exceptional with highly efficient and professional service, welcoming front desk and concierge staff and personable wait staff, bartenders and Executive Chef. The beds are some of the most comfortable and spacious with "Heavenly Beds" that leave visitors refreshed and energized. Overall, the Westin Richmond is a fantastic choice for those looking for luxurious and comfortable accommodations in a great location with friendly service.
The Hilton Garden Inn Richmond Innsbrook enjoys a highly favorable reputation, especially for its prime location. Nestled in a beautiful and tranquil area, the hotel offers guests convenient access to the interstate and a variety of nearby shops and dining options. The atmosphere is particularly charming during the holiday season with enchanting Christmas decorations, further enhanced by the welcoming and professional staff. This location positions guests within walking distance of numerous restaurants and the popular Short Pump area, making it a perfect choice for both business and leisure travelers.
The breakfast buffet at the hotel receives positive feedback, particularly for its excellent variety and quality. Freshly made omelettes and pancakes are frequently highlighted as guest favorites, especially during weekends, while offerings like fruit and yogurt cater to those seeking lighter options. Despite some guests expressing dissatisfaction over the additional cost, the breakfast is generally appreciated as an above-average offering by American standards, providing a convenient start to the day.
Guests find the rooms at Hilton Garden Inn Richmond Innsbrook spacious and comfortable, with the beds receiving particular praise. Cleanliness is mostly well maintained, although some feedback suggests that updates to the rooms, especially bathrooms, could further enhance the guest experience. Some inconsistencies in the cleanliness were noted, alongside occasional operational setbacks like elevator malfunctions, which detracted from an otherwise positive stay.
Cleanliness in the hotel presents a mixed picture; while rooms are often described as clean and peaceful, the upkeep of the bathrooms and hallways could benefit from more attention. Despite these concerns, the general room maintenance does contribute positively to the overall guest experience, providing a comfortable and quiet retreat.
The staff at Hilton Garden Inn Richmond Innsbrook stands out as a notable asset. Guests consistently commend the team for their friendliness, efficiency, and genuine care. Exceptional service from individuals like Oscar and Aubrey at the front desk enhances guest satisfaction, thanks to their attentive and accommodating nature. This focus on hospitality creates a warm and inviting atmosphere, leaving a lasting positive impression on visitors.
Home2 Suites By Hilton Richmond Short Pump is a top choice for guests who want a convenient location close to restaurants, mall and D.C. Despite some mixed reviews on breakfast, it contains a range of delicious hot and cold options that guests highly appreciate. The rooms are spacious, cozy and come with all necessary amenities that families would require. Moreover, the hotel is spotlessly clean throughout its common areas and rooms. What sets this hotel apart is its exceptional staff who are helpful, prompt and consistently provide friendly and excellent service. In general, the Home2 Suites By Hilton Richmond Short Pump is an ideal place for travelers looking for comfort, location and great service.
The Hilton Richmond Hotel & Spa Short Pump is a convenient and accessible hotel with a great location, making it the perfect choice for those who want to explore Richmond. Guests rave about the hotel's cleanliness, comfortable beds and spacious rooms. The spa and pool are also popular amenities with some guests specifically choosing the hotel because of its spa. The staff also receives high praise for their friendliness, helpfulness and professionalism. Breakfast receives mixed reviews, but those who enjoy it find it delicious and well worth the price. Overall, the Hilton Richmond Hotel & Spa Short Pump offers a comfortable and pleasant stay at a great price point, despite a few minor issues such as dated rooms and cleanliness concerns.
The Hampton Inn & Suites Richmond Short Pump in Virginia receives commendable reviews for its impressive offerings across various categories. Its location is particularly favored, with guests appreciating its strategic placement in a vibrant area rich with shopping centers and dining options. This accessibility ensures a convenient and enjoyable stay, perfect for leisure or shopping excursions.
A standout feature of the hotel is its breakfast, praised for its variety, taste, and presentation. Guests consistently enjoy a mix of hot items and muffins, ensuring a complete and satisfying culinary start to their day.
The hotel's rooms are another highlight, noted for being spacious, modern, and impeccably clean. Guests consistently report comfortable beds that contribute to a restorative night's sleep, complemented by excellent bathroom amenities. The thoughtful room design not only enhances comfort but also adds a touch of practicality to the overall cozy ambiance.
Cleanliness throughout the hotel is continually emphasized in reviews, with both the rooms and common areas maintained to high standards. Modern amenities like ample device plugs and a quiet atmosphere further contribute to the overall sense of orderliness and comfort.
Lastly, the staff earns high praise for their exceptional service and friendly demeanor. Their approachability and kindness enhance the welcoming atmosphere of the hotel, with specific mentions of outstanding customer service and individual staff efforts. This dedication to service excellence rounds off a consistently positive experience for guests at Hampton Inn & Suites Richmond Short Pump.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-19 out of 19 hotels in and around Quail Walk