Hilton Richmond Hotel & Spa Short Pump
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Summary of reviewsThe Hilton Richmond Hotel & Spa Short Pump is a convenient and accessible hotel with a great location, making it the perfect choice for those who want to explore Richmond. Guests rave about the hotel's cleanliness, comfortable beds and spacious rooms. The spa and pool are also popular amenities with some guests specifically choosing the hotel because of its spa. The staff also receives high praise for their friendliness, helpfulness and professionalism. Breakfast receives mixed reviews, but those who enjoy it find it delicious and well worth the price. Overall, the Hilton Richmond Hotel & Spa Short Pump offers a comfortable and pleasant stay at a great price point, despite a few minor issues such as dated rooms and cleanliness concerns.
Categories
Luxury Hotel
This hotel offers a luxurious experience with its full-service spa and upscale amenities. It provides spacious rooms, a fitness center, and an indoor/outdoor pool. The spa services and elegant setting make it a relaxing retreat for guests.
Hotel Taking Steps Towards Sustainability
As part of the Hilton family, this hotel implements environmental management brand standards focused on reducing waste, energy, and water consumption. Hilton hotels globally utilize LightStay technology to track performance and engage in waste reduction and recycling programs, food waste management, and soap recycling.
Hotel for Honeymoon
This Hilton offers a combination of luxury and relaxation with its spa facilities and comfortable accommodations. Its location in Short Pump provides a quieter setting, ideal for a relaxing honeymoon.
Hotel with Spa
The Hilton Richmond Hotel & Spa Short Pump features a full-service spa, Aura Spa, with manicure and pedicure stations, a dedicated skin treatment room, a couple's suite, and an enhanced massage room with a chromatherapy steam shower. It offers a variety of services including massages, skin treatments, body scrubs, and wraps.
Hotel with Swimming Pool
This hotel offers both indoor and outdoor pool options, along with a spa, providing a comprehensive relaxation experience. It is well-suited for guests seeking both leisure and wellness amenities.
Indoor Pool
Business Hotel
This Hilton location in Short Pump offers a combination of business amenities and relaxation options, including a spa. It caters to business travelers looking for both productivity and comfort.
Hotel with Parking
This hotel is located in the Short Pump area and offers free on-site parking. Guests can benefit from the convenience of complimentary private parking during their stay.
EV charging stations
Hotel with Gym
This hotel features a fitness center and a spa, providing a comprehensive wellness experience. Guests can enjoy extensive workout facilities and then relax with spa treatments.
Hotel with EV Charging Stations
This Hilton property features three electric car chargers for guests, with two dedicated Tesla specific chargers (8kW max) and one universal J1772 charger. Charging is complimentary for hotel guests.,,
4-Star Hotel
Located in the Short Pump area, this hotel offers a relaxing spa, modern rooms, and a range of amenities. It provides a comfortable and convenient stay for both business and leisure travelers.
Hotel with Indoor Pool
This hotel offers an indoor pool and patio, which are integrated with its full-service Aura Spa. The connection to the spa ensures a high-quality, relaxing atmosphere, making it ideal for unwinding.
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Guest Reviews
If you're looking for convenience and accessibility during your stay in Richmond, look no further than the Hilton Richmond Hotel & Spa Short Pump. The hotel is perfectly situated in a nice area with plenty of dining and shopping options nearby, including a large mall right next door. Guests rave about the location with many reporting that everything they needed was just minutes away, whether it be restaurants, stores or even a wedding venue. The convenience of the location is a particular highlight with easy access to major highways and the city center without having to deal with heavy traffic. And when you're done exploring the area, the hotel itself has everything you need, from a spa to a comfortable bed.
Guests of the Hilton Richmond Hotel & Spa Short Pump had mixed experiences when it came to breakfast. Some raved about the delicious food and appreciated the option for both buffet and a la carte. Others, however, thought the breakfast was not good and found the dark and expensive room unappealing. Some guests wished for complimentary breakfast for all, while others lamented the lack of meats without pork on the buffet. Despite these mixed experiences, there were plenty of positive reviews. Several guests found breakfast to be fantastic, amazing and well worth purchasing the breakfast package with their room. The restaurant had delicious food and the made-to-order omelets were a hit - though it was noted that they could be a bit oily. Those who enjoyed breakfast found it was hot and enough to start the day and appreciated the real coffee cups.
The Hilton Richmond Hotel & Spa Short Pump offers guests a variety of room options. Many guests raved about the cleanliness of their room, stating that they were very clean and well managed. Several guests also noted the spaciousness of the rooms with some even being upgraded to suites with two bathrooms. The beds were also reported to be comfortable. The hotel is situated in an excellent location with many shops and restaurants nearby. Guests loved the security feature of the elevators needing a room card to access and the convenience of the parking garage located beneath the hotel. The lobby and restaurant were also stunning according to guests. While some guests noted that the rooms were a bit dated and in need of updating, others reported that their room was very nice. Some guests did experience issues with their room, including cleanliness issues, musty or moldy smells and carpet stains or lifting. However, overall the hotel offers decent accommodations for the price point.
The Hilton Richmond Hotel & Spa Short Pump offers its guests a variety of accommodations to suit their needs, but the one thing everyone can agree on is that the beds are comfortable. Many guests are pleased with the big and firm pillows provided, which complement the comfort of the bed. The hotel offers large rooms that are clean, beautiful and come with comfortable beds. While some guests mention that the beds are not the softest, they still find them comfortable. Other guests request improvements in the beds considering the price but still have no negative comments. Overall, guests appreciate the location and the comfort provided by the hotel's beds.
Looking for a clean and comfortable stay in Richmond? Look no further than the Hilton Richmond Hotel & Spa/Short Pump Town Center. Multiple guests raved about the hotel's cleanliness, from "immaculate" rooms and "meticulously clean" common areas to a "very clean" and "well-managed" property overall. Despite a few isolated incidents of cleanliness issues, such as some dusty surfaces, a dirty lobby and missed room cleanings, the vast majority of guests found the hotel to be spotless with "large, comfortable" rooms and "nice bathrooms." And with ample parking, welcoming staff and a convenient location near Short Pump Town Center, this hotel is an excellent choice for travelers looking for both easy access and a clean, comfortable stay.
The Hilton Richmond Hotel & Spa Short Pump boasts of exceptional customer service thanks to their friendly and knowledgeable staff. Most reviews mention the staff's friendliness, helpfulness and professionalism. Many guests commend the front desk staff for their politeness and efficiency, while some praise specific staff members for going above and beyond to make their stay memorable. Guests also appreciate the hotel's location, cleanliness and food, alongside a complimentary water bottle for Hilton rewards members. However, a few negative comments mention rude behavior from some staff, particularly a night receptionist and a server at Shula's restaurant. Overall, the Hilton Richmond Hotel & Spa Short Pump is a great place to stay, featuring a fantastic location, nice facilities and an awesome staff.
The Hilton Richmond Hotel & Spa Short Pump boasts a great spa that guests love. Although there were a few negative comments about the spa being closed, overall guests enjoyed the pool and spa. Some specifically chose the hotel because of the spa and raved about their experience. One guest even mentioned Anna, who worked at the spa, as being a highlight. However, there were some issues with the spa not having staff and being closed at times. Additionally, there were a few comments about the pool overflow and the lack of attendants at the spa desk. Despite these minor issues, the hotel's spa remains a popular feature for guests.
The Hilton Richmond Hotel & Spa Short Pump provides guests with the luxury of both a pool and hot tub. While some guests were disappointed to find the hot tub out of order during their stay, many others thoroughly enjoyed taking advantage of the indoor pool. Although some mentioned that the pool was on the small side or underwhelming, others found it to be a perfectly fine area for relaxation and leisure. Pool cleanliness was appreciated and the surrounding area may be slippery when wet. Additionally, some guests enjoyed the spa services with Anna alongside the pool and hot tub area. Overall, the pool is a nice amenity to have during your stay at the Hilton Richmond Hotel & Spa Short Pump.
The Hilton Richmond Hotel & Spa/Short Pump Town Center is generally a comfortable and pleasant stay. Despite a few guests being disappointed and considering it unimpressive, the majority enjoyed their stay and found it to be a good hotel overall. The staff was kind and helpful despite some facilities lacking. It is a great price for a better experience than budget "suite" hotels. While some guests were hoping for more from a "four star" hotel, they still had a great stay and found it to be a quick trip.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Spa
Pool
4 Star
Yes, Hilton Richmond Hotel & Spa Short Pump has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hilton Richmond Hotel & Spa Short Pump.
No, Hilton Richmond Hotel & Spa Short Pump doesn't allow dogs.
Yes, parking facilities are available at Hilton Richmond Hotel & Spa Short Pump.
Yes, Hilton Richmond Hotel & Spa Short Pump has a gym.
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