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Monastère des Augustines

Quebec City , 77, Rue Des Remparts (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMonastère des Augustines, located in the heart of Old Quebec, offers a harmonious blend of tranquil serenity and central convenience. Its prime location allows guests easy access to the historic charm, vibrant restaurants and main attractions of Vieux Quebec, while still providing a peaceful, quiet atmosphere. The property boasts notable historical significance, inviting guests to immerse themselves in Quebec's rich past through well-preserved architecture and a self-guided museum walk.

Guests consistently praise the breakfast experience, highlighting the serene, silent atmosphere and the variety of healthy organic options that cater to vegan, vegetarian, gluten and lactose-free diets. The quality and taste of the fresh, local produce are frequently mentioned, making breakfast a refreshing and memorable part of the stay. However, there are suggestions for menu diversification and better organization to reduce waiting times.

Dinner receives mixed reviews. While many appreciate the high quality and variety of the homemade, healthy meals, some feel the prices are not justified given the offerings. Guests suggest more flexible dining options and extended buffet hours. Despite these critiques, the tranquil dining environment is praised for enhancing the overall experience.

Rooms at Monastère des Augustines are described as quaint, clean and calming with a blend of historic and contemporary architecture. The simple yet comfortable accommodations, reminiscent of nun's cells, contribute to the serene, almost monastic environment. Comfortable beds and clean shared facilities add to the positive experience. However, some guests feel that more furniture and better heating balance could further improve comfort.

The cleanliness and tranquil atmosphere of the hotel are highly regarded with immaculate private and shared spaces enhancing the zen ambiance. Guests appreciate the well-maintained surroundings and the high standards of hygiene.

The staff at Monastère des Augustines are frequently commended for their professionalism, friendliness and attentiveness. Their warm demeanor and exceptional service enhance the guest experience, making interactions memorable. Guided tours and activities led by knowledgeable and friendly staff further enrich the stay.

WiFi service is generally positive, though some guests report occasional issues with connectivity in certain rooms. The on-site parking is convenient but limited and incurs a fee that some guests find expensive. Despite this, the strategic location remains a significant advantage.

Beds at Monastère des Augustines are a highlight with many guests rating them as exceptionally comfortable, contributing to a restful and calming stay.

While the establishment offers wheelchair access and elevators, some areas could be more accessible to better accommodate guests with disabilities.

Overall, Monastère des Augustines provides a unique, serene retreat steeped in historical charm and modern comfort, making it a hidden gem in the bustling heart of Quebec City.
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Hotel Taking Steps Towards Sustainability

Le Monastère des Augustines is founded on an ecological approach, preserving and reusing 70% of the original materials and furnishings in its restoration. It prioritizes local, sustainable materials and uses automated equipment control for energy efficiency. The hotel responsibly manages residual materials, promotes public transport, and offers electric vehicle charging stations. Its heating and cooling systems utilize a geothermal system. LED lighting is used wherever possible. Most food for catering services comes from Le PRÉ, a cooperative highlighting eco-responsible local products through short circuits. The monastery is Biosphere sustainability-certified.

Accessible Hotel

This hotel offers wheelchair access throughout its grounds, with an elevator to the reception area from the group entrance. Accessible bathrooms are available, and service animals are welcome. Staff can suggest ways of getting around the monastery to suit guests' needs.

Hotel for Yoga

This historical monastery offers daily gentle yoga sessions and dedicated yoga and meditation retreats, providing a serene environment focused on global health and wellness.

Hotel with EV Charging Stations

Monastère des Augustines has two electric vehicle charging stations available on-site for guests. Parking is paid at a rate of $26 per day.

3-Star Hotel

This hotel offers a unique and tranquil experience with its historical significance and wellness focus. It stands out with its commitment to holistic health, offering services like massage therapy and healthy meals, making it ideal for a relaxing and rejuvenating stay.

Hotel near Nightlife Spots

Hotel with Parking

EV charging stations

Room Types

Superior Queen Room This contemporary room features modern furnishings and a private bathroom. To promote relaxation and tranquility, there are no televisions or telephones in the rooms.

Superior Twin Room This contemporary room features modern furnishings and a private bathroom. To promote relaxation and tranquility, there are no televisions or telephones in the rooms.

Superior King Room This contemporary room features modern furnishings and a private bathroom. To promote relaxation and tranquility, there are no televisions or telephones in the rooms.

Authentic Single Room with Shared Bathroom This restored authentic monastic room is a former Augustines cell. Guests have access to a shared bathroom on the same floor. To promote relaxation and tranquility, there are no televisions or telephones in the rooms.

Authentic Twin Room with Shared Bathroom This restored authentic monastic room is a former Augustines cell. Guests have access to a shared bathroom on the same floor. To promote relaxation and tranquility, there are no televisions or telephones in the rooms.

About Monastère des Augustines

License: 272823

Guest Reviews

8.9

Excellent

Location

Situated in the heart of Old Quebec, Monastère des Augustines offers an unbeatable combination of tranquil serenity and central convenience. Guests are just steps away from the historic charm, vibrant restaurants and main attractions of Vieux Quebec, making it perfect for exploring the city on foot. Despite its central location, the hotel remarkably maintains a peaceful, quiet atmosphere, providing a welcome retreat from the hustle and bustle of the city.

The property’s historical significance adds to its unique charm, allowing guests to immerse themselves in Quebec's rich past through its well-preserved architecture and a self-guided museum walk. The rooms are noted for their cleanliness, comfort and simplicity, enhancing the overall sense of tranquility. Visitors also appreciate the calm, almost monastic environment that fosters relaxation and introspection with some choosing to enjoy meals in silence.

From the moment of arrival, the excellent location impresses with easy access to the train and bus stations making it conveniently reachable. The friendly staff and the serene atmosphere contribute to an unforgettable experience, ensuring that the historical value of the establishment is both preserved and appreciated. Monastère des Augustines stands as an enchanting oasis in the middle of a bustling city, offering a perfect blend of history, comfort and location for an exceptional stay in Quebec.

Breakfast

The breakfast experience at Monastère des Augustines is a standout feature frequently praised by guests. The serene, silent breakfasts create a tranquil atmosphere, setting a soothing tone for the day. Guests have been particularly impressed by the wide variety offered, including plentiful vegan, vegetarian, gluten and lactose-free options, ensuring that there is something for every type of eater. Fresh fruit, eggs, breads and local organic products are consistently highlighted for their high quality and delicious taste.

Many guests note that breakfast is not only delicious but also a complete and hearty meal with a notable focus on healthy foods. Homemade and nutritious dishes are a common theme with some guests mentioning the healthy organic produce that ensures a mindful eating experience.

While the breakfast buffet is admired for its variety and taste, some comments suggest there is room for improvement, such as diversification of the menu to avoid repetition and better organization to ease waiting times. Despite these minor drawbacks, the overall sentiment is strongly positive with many guests deeming the breakfast exceptional, delicious and an integral part of what makes a stay at Monastère des Augustines both refreshing and memorable.

Dinner

Dinner at Monastère des Augustines draws mixed reviews with some guests raving about the exceptional quality and variety of the meals. Many appreciated the superb homemade food, noting the varied and healthy choices available. The tranquil atmosphere of the dining area complemented the delicious offerings, producing an overall positive dining experience for those who indulged. Dishes were often described as incredible and the dinner on the terrace received particular praise for its ambiance.

However, not all feedback was glowing. Some guests found the prices of the evening buffet and dinner packages to be unjustified, considering the offerings. A few reviewers felt the food quality did not match the cost, citing a lack of value. Additionally, several noted the buffet's strict closing time at 8 PM and the absence of an à la carte menu as drawbacks. Others expressed a desire for simpler meal options or more food variety in the evening.

Overall, the dining experience at Monastère des Augustines provides high-quality and delicious meals within a serene setting but comes with a few logistical limitations and a price point that may not align with all guests' expectations.

Rooms

Monastère des Augustines offers a unique and tranquil experience due to its historical roots as a former convent. Guests appreciate the quaint, clean and calming ambiance of the rooms, which have been beautifully renovated to blend historic and contemporary architecture. Despite the rooms' small size—a nod to their origins as nun's cells—many find them comfortable and embodying a sense of solemnity and peace. Beds are frequently praised for their exceptional comfort, contributing to a soothing night's sleep.

Rooms come with basic amenities and while some lack in-room bathrooms, the shared facilities are noted for their cleanliness and availability. The rooms may be simple, but their authenticity and the thoughtful preservation of historical elements invite relaxation and introspection. Guests also highlight the modern, clean bathrooms and the overall quiet, museum-like environment.

For those in larger rooms, spaciousness and additional comforts like big bathrooms and king-size beds are noted. However, some felt the rooms could benefit from more furniture, such as chairs for added comfort. Despite minor inconveniences, like small windows and occasional imbalances in heating, the overall cleanliness, comfort and unique ambiance leave a lasting positive impression on visitors.

In summary, Monastère des Augustines delivers a clean, quiet and historically rich stay with comfortable beds and a serene ambiance, making it a hidden gem for those seeking a peaceful retreat. The hotel's location is also convenient for sightseeing and shopping, enhancing its appeal to travelers.

Beds

Monastère des Augustines offers a serene retreat with some of the most comfortable beds around. Guests frequently highlight the exceptional comfort of the beds, describing them as very comfy with some even stating they are the most comfortable they've ever slept in. The rooms, though small for some, are designed to promote calm and introspection, equipped with all necessary amenities for a restful stay. The bedding is not only beautiful but also highly convenient, contributing to the overall sense of tranquility. Modern bathrooms, a quiet atmosphere and beautiful architecture further enhance the guest experience. Despite a few concerns about specific accommodations, the general consensus is that Monastère des Augustines provides a supremely comfortable and relaxing environment.

Cleanliness

Monastère des Augustines in Quebec consistently impresses guests with its exceptional cleanliness and tranquil atmosphere. The hotel features quaint, calming rooms and modern architecture, offering a serene environment conducive to reflection and relaxation. Reviewers frequently mention the immaculate condition of both private and shared spaces, including spotless communal bathrooms that provide full privacy and copious hot water. The surroundings of the property are beautifully maintained, adding to the overall calm and zen ambiance. Guests appreciate the high-quality mattresses, serene environment and impeccable hygiene standards. The location is ideal, positioned well within the old town and conveniently close to public transport hubs. Whether enjoying the exceptional, clean accommodations or the peaceful experience of dining in silence, visitors find Monastère des Augustines to be a clean and unique oasis in the heart of the city.

Staff

Monastère des Augustines boasts a remarkable team that enhances the guest experience with their professionalism and friendliness. Consistently praised for their warm and welcoming demeanor, the staff members are seen as a significant asset to the historic hotel. Guests frequently highlight the team's helpfulness and attentiveness with mentions of the exceptional service extending from reception to the breakfast room. The hotel maintains an impeccable level of cleanliness and is well-equipped, complementing the excellent service provided.

Several reviews commend the staff for their kindness and availability, which leaves a lasting impression on visitors. Guided tours of the museum area by knowledgeable staff are also highly recommended for a deeper understanding of the Monastery’s rich history. Additionally, activities such as yoga and meditation walks led by the friendly team contribute to the serene retreat atmosphere the hotel aims to provide.

Despite an occasional less favorable interaction, the general sentiment remains overwhelmingly positive with multiple guests appreciating personal touches and the willingness of staff to go above and beyond to ensure a comfortable stay. The location of the hotel, combined with the exceptional attention to detail from the staff, makes Monastère des Augustines a distinguished destination for those seeking both repose and hospitality.

Wi-Fi

The WiFi at Monastère des Augustines generally receives positive feedback from guests with many noting that it is good or excellent. WiFi access is available and free with several guests mentioning that it was very good and consistent throughout their stay. However, there were a few reports of poor Wi-Fi capacity in certain rooms and occasional lost connections. Overall, the WiFi service provides a reliable experience, though room for improvement exists in consistency across all rooms.

Parking

The Monastère des Augustines offers the convenience of on-site parking, which is a significant plus for guests looking to explore Quebec City on foot. Many appreciated the calm and clean environment of the parking area, noting that it was very good despite the fee. However, the parking lot is quite small with limited spaces and only one charging station for electric vehicles. Guests frequently mentioned the $25 per night fee for parking, which some found to be quite expensive and a surprising additional cost to their stay.

For those who manage to secure a spot in the limited on-site parking, the location is strategically ideal for visiting the city. However, the scarcity of parking spots often leads guests to seek alternative parking options, such as a nearby hospital’s lot, which is not clearly marked. This situation becomes less pleasant, particularly in bad weather.

Several reviews suggest improvements, such as better communication regarding the parking fee and availability on the hotel’s website and having staff on hand to manage parking when the lot is full. For some, paid parking, especially given the high room rates, felt like an unwelcome extra charge. Nevertheless, the proximity and accessibility of the parking make it a valuable amenity despite the associated costs and limitations.

Accessible

Monastère des Augustines provides a mixed experience for guests with disabilities. On the positive side, the establishment offers wheelchair access and has an elevator, making it easier for guests with mobility issues to navigate certain areas. Some guests expressed happiness using the elevator and noted that the accessibility features were impressive. However, there are areas where accessibility could be improved. For example, some guests found the walk to the elevator and room challenging for those with mobility constraints and there was no direct access to certain facilities. Additionally, the hotel provides a wheelchair for indoor use, though it may not be ideal for all mobility needs. While the location is meaningful and offers a rich experience, improvements in accessibility could enhance the comfort and convenience for all visitors.

No, Monastère des Augustines doesn't have any pool.

No, a spa isn't available at Monastère des Augustines.

No, Monastère des Augustines doesn't allow dogs.

Yes, parking facilities are available at Monastère des Augustines.

No, Monastère des Augustines doesn't have a gym.

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