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Accessible Hotels Taking Steps Towards Sustainability in Quintana Roo
174 HOTELS IN QUINTANA ROOMost popular user searches in Quintana Roo: hotels with pool water slide.
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Hotel Maya Luna Adults Only is a captivating sanctuary for adults seeking peace and tranquility, uniquely positioned on the beachfront. Its idyllic location offers guests stunning ocean views, charming cabanas, and a serene atmosphere, perfect for those wishing to escape the crowds and unwind amidst natural beauty. The hotel's commitment to eco-responsibility enhances this tranquil experience by providing a guilt-free retreat.
Guests are delighted by the dining experiences at Hotel Maya Luna, enjoying a delicious breakfast right by the water and savoring exquisite meals during dinner. The food consistently receives high praise for its taste and variety, including vegetarian options, all at competitive prices compared to town dining. The combination of quality cuisine and an exceptional setting contributes to a memorable dining experience, complemented by the attentive and friendly service from the staff.
Accommodations at the hotel consist of spacious and well-equipped bungalows that ensure a cozy stay right by the beach. Privacy and comfort are key, with independent bungalows offering a tranquil escape. While some areas show age and cleanliness could improve, the overall impression is one of relaxation, aided by thoughtful amenities like mosquito nets.
The hotel staff earns impressive praise for their warmth and hospitality, with many guests feeling well cared for and at home. The team's attentiveness and willingness to assist enhance the welcoming atmosphere, making guests' stays stress-free and enjoyable.
The beachfront offers a unique, peaceful experience with private access to a calm shore, ideal for leisure and relaxation. Although natural challenges like seaweed can occasionally impact swimming, activities such as snorkeling and kayaking remain popular. Guests appreciate the safety and exclusivity of the beach, enjoying moments of solitude and the attentive service.
Overall, Hotel Maya Luna Adults Only provides a serene escape filled with natural beauty, excellent service, and memorable dining, making it an ideal choice for those seeking peace and relaxation by the sea.
Guests are delighted by the dining experiences at Hotel Maya Luna, enjoying a delicious breakfast right by the water and savoring exquisite meals during dinner. The food consistently receives high praise for its taste and variety, including vegetarian options, all at competitive prices compared to town dining. The combination of quality cuisine and an exceptional setting contributes to a memorable dining experience, complemented by the attentive and friendly service from the staff.
Accommodations at the hotel consist of spacious and well-equipped bungalows that ensure a cozy stay right by the beach. Privacy and comfort are key, with independent bungalows offering a tranquil escape. While some areas show age and cleanliness could improve, the overall impression is one of relaxation, aided by thoughtful amenities like mosquito nets.
The hotel staff earns impressive praise for their warmth and hospitality, with many guests feeling well cared for and at home. The team's attentiveness and willingness to assist enhance the welcoming atmosphere, making guests' stays stress-free and enjoyable.
The beachfront offers a unique, peaceful experience with private access to a calm shore, ideal for leisure and relaxation. Although natural challenges like seaweed can occasionally impact swimming, activities such as snorkeling and kayaking remain popular. Guests appreciate the safety and exclusivity of the beach, enjoying moments of solitude and the attentive service.
Overall, Hotel Maya Luna Adults Only provides a serene escape filled with natural beauty, excellent service, and memorable dining, making it an ideal choice for those seeking peace and relaxation by the sea.
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Beachfront
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Summary of reviews
Eterna Tulum is a brand new hotel with stunning and luxurious rooms, modern furniture and lovely architectural design. The hotel is situated in a quiet part of town, slightly far from the beach but in a convenient location nearby local coffee shops and restaurants in Tulum. The staff is warm, professional, friendly and always helpful with guests appreciating the nice energy of the staff and the fact that they go above and beyond to exceed expectations. The hotel offers fantastic amenities, including air conditioning and high-speed wifi that are both very convenient and efficient. The breakfast experience is a mixed bag, but there are still some enjoyable options to be found. The pool is a mixed bag with some guests raving about its beauty and others criticizing its size and cleanliness. However, the hotel's outdoor spaces were deemed great with spectacular facilities and architecture. The beds are extraordinarily comfortable with guests consistently mentioning how comfy they are. Despite some negatives, overall, guests found their stay comfortable and relaxing in a stylish hotel with good cleanliness and service.
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Pool
Private Pool
Outdoor Pool
From $357
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Haven Riviera Cancun Adults Only is a modern and beautiful resort that offers exceptional service and fantastic facilities. The swim-up rooms are particularly lovely, creating an atmosphere of relaxation and tranquility. The restaurants are top-notch, serving up great food and drink options. The hotel is immaculately clean and well-maintained, making for a very welcoming environment. The staff is friendly and attentive, always ensuring that guests feel comfortable and relaxed. Whether you want to work out in the top-notch gym, lounge poolside or indulge in a little jazz music, there is something for everyone at Haven Riviera Cancun Adults Only. Overall, our guests truly enjoyed their stay with many describing it as a "perfect" experience. We highly recommend this all-inclusive resort for those seeking a truly exceptional vacation in Cancun.
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Sustainability Journey
Golf
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Summary of reviews
Canopy By Hilton Cancun La Isla delivers a remarkable experience with its exceptional location, modern amenities, and attentive service. Nestled in the heart of Cancun's Hotel Zone, guests enjoy convenient access to dining options, shopping malls, and local attractions, with La Isla Shopping Center and several restaurants and bars within walking distance. Although the beach requires a short walk, the rooftop area makes up for it with a pool and bar offering stunning views and a lively atmosphere.
The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.
Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.
The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.
While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.
Overall, Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.
Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.
The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.
While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.
Overall, Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
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Beach
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Summary of reviews
The Ocean Riviera Paradise All Inclusive offers a memorable and mostly positive experience for guests, balancing excellent amenities, service and a picturesque location. The resort is conveniently situated near Playa del Carmen, providing easy access to attractions while maintaining a serene and secluded environment by the sea.
The expansive and beautifully maintained grounds with friendly wildlife such as monkeys, add to the charm. The multiple pools are particularly praised, offering various atmospheres for relaxation and guests appreciate the well-maintained beach despite some issues with erosion and rockiness.
The dining experience is varied with the breakfast buffet standing out for its diverse and delicious offerings across multiple cuisines. Custom omelets and stations like crepes and ice cream are especially popular. Dinner receives mixed reviews, though the Italian restaurant and steakhouse are frequently highlighted for their exceptional dishes. Service by the waitstaff, particularly at specialty restaurants, garners commendations for attentiveness and friendliness, although there are occasional mentions of operational inconsistencies.
Guests are generally pleased with the spacious, clean and elegantly designed rooms. The daily cleaning service ensures a comfortable stay and amenities such as outdoor jacuzzis and balconies enhance the experience. However, some issues with maintenance and room functionality were reported.
Cleanliness is a strong point with many guests noting spotless facilities and well-kept communal areas, though occasional lapses in housekeeping were mentioned. The staff's friendliness and attentiveness contribute significantly to positive guest experiences with several employees receiving special mentions for their outstanding service.
Family-friendly amenities are another highlight with numerous facilities designed for children and families, such as a highly praised kids' club. While the resort is perfect for younger children, activities for teenagers could be expanded.
The quality of the beds is inconsistent with some guests finding them very comfortable while others experience discomfort. The all-inclusive aspect is well-regarded by many with a variety of food and drinks available, though some guests felt the quality and variety could be improved and had complaints about the value for money.
In summary, Ocean Riviera Paradise All Inclusive provides a mostly satisfying and enjoyable stay with its beautiful location, excellent service, spacious and clean accommodations and family-friendly facilities, making it a strong choice for a relaxing getaway with convenient access to local attractions.
The expansive and beautifully maintained grounds with friendly wildlife such as monkeys, add to the charm. The multiple pools are particularly praised, offering various atmospheres for relaxation and guests appreciate the well-maintained beach despite some issues with erosion and rockiness.
The dining experience is varied with the breakfast buffet standing out for its diverse and delicious offerings across multiple cuisines. Custom omelets and stations like crepes and ice cream are especially popular. Dinner receives mixed reviews, though the Italian restaurant and steakhouse are frequently highlighted for their exceptional dishes. Service by the waitstaff, particularly at specialty restaurants, garners commendations for attentiveness and friendliness, although there are occasional mentions of operational inconsistencies.
Guests are generally pleased with the spacious, clean and elegantly designed rooms. The daily cleaning service ensures a comfortable stay and amenities such as outdoor jacuzzis and balconies enhance the experience. However, some issues with maintenance and room functionality were reported.
Cleanliness is a strong point with many guests noting spotless facilities and well-kept communal areas, though occasional lapses in housekeeping were mentioned. The staff's friendliness and attentiveness contribute significantly to positive guest experiences with several employees receiving special mentions for their outstanding service.
Family-friendly amenities are another highlight with numerous facilities designed for children and families, such as a highly praised kids' club. While the resort is perfect for younger children, activities for teenagers could be expanded.
The quality of the beds is inconsistent with some guests finding them very comfortable while others experience discomfort. The all-inclusive aspect is well-regarded by many with a variety of food and drinks available, though some guests felt the quality and variety could be improved and had complaints about the value for money.
In summary, Ocean Riviera Paradise All Inclusive provides a mostly satisfying and enjoyable stay with its beautiful location, excellent service, spacious and clean accommodations and family-friendly facilities, making it a strong choice for a relaxing getaway with convenient access to local attractions.
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Accessible
Golf
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Luxury
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Summary of reviews
The Hard Rock Hotel Cancun - All Inclusive has received high praise from many guests. The prime location with direct access to a beautiful beach is a huge highlight and the cleanliness of the property is exceptional. The staff are friendly and always willing to help with excellent service provided. While opinion on breakfast is divided, overall dining experiences were positive with good food options. The comfortable beds and spacious rooms are a refreshing aspect of the stay, although there are some minor maintenance issues. The pool area is amazing, although sun loungers can be limited. The beachfront is stunning and well-maintained. Nightlife options are good with nightly shows being a highlight. Guests found the all-inclusive experience to be impressive with a variety of food and beverage options available. Overall, the Hard Rock Hotel Cancun - All Inclusive provides a superb vacation experience that many guests have described as exceptional.
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Pool
Infinity Pool
Children's Pool
Pool Water Slide
Outdoor Pool
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Summary of reviews
Secrets Akumal Riviera Maya - Adults Only is a beautiful resort located on one of the largest reefs in Mexico, making it a tropical paradise perfect for a relaxing vacation. The beach area is stunning and well-maintained with a turtle sanctuary and marine park close by for exploring. The preferred club ocean view rooms offer breathtaking views of the ocean, making for a quintessential beach getaway. The breakfast is a true delight with fresh and delicious options available. The dining experience has received mixed reviews, but the majority of guests enjoyed the excellent food at the various restaurants. The rooms are spacious, lovely and have comfortable beds, making for a luxurious stay. The cleanliness is excellent throughout the resort with top-notch hospitality and sanitation policies in place. The staff is incredibly friendly, courteous, helpful and professional, going above and beyond to ensure guests have an exceptional stay. The spa is a luxurious and relaxing experience with excellent massages and a tranquil atmosphere. The pools and beach are beautiful and well-cared for with plenty of restaurant and bar options available. The resort is mainly for couples, making it an excellent choice for a romantic trip or a fun stay with adult friends. Overall, Secrets Akumal Riviera Maya - Adults Only is a concept club that's truly worthy of the luxury title, offering an unforgettable vacation in paradise.
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Accessible
Luxury
From $133
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Catalonia Riviera Maya Resort & Spa - All Inclusive enjoys widespread praise for its excellent location in the serene and secure gated community of Puerto Aventuras. Guests appreciate the area's cleanliness, safety and proximity to major attractions like Tulum, Playa del Carmen and Xcaret parks. The resort's beachfront setting, though not ideal for long beach walks, offers enchanting views and a private beach for swimming. The surrounding marina, golf course and walking areas enhance the tranquil atmosphere.
The breakfast experience is highly regarded with a wide array of fresh food options and standout specialty items. Despite some suggestions to extend breakfast hours and add more variety, the general consensus is positive. Dinner options are varied with themed restaurants like Ayami and Bloved receiving high praise. Some guests, however, find the reservation system frustrating and note mixed reviews about buffet offerings. Overall, dining is enjoyable with superb quality at the specialty restaurants.
Rooms offer a mixed experience. Many are spacious, clean and comfortable with modern amenities and special features in some suites. However, numerous reviews highlight issues with older rooms needing renovation, including faulty air conditioning, cleanliness concerns and maintenance problems. Cleanliness throughout the resort is generally commendable, though there are occasional lapses.
Staff friendliness is a highlight with many employees lauded for their exceptional service. However, some reception staff received criticism for unprofessional attitudes. Free wifi is well-received in rooms but less reliable in other areas of the hotel. The spa receives positive feedback for its relaxing ambiance and quality treatments, despite some concerns about pricing and product use.
The resort's pools are a highlight, offering numerous options for both adults and children and featuring convenient pool bars and activities. However, occasional overcrowding and cleanliness issues are noted. The beach experience is more mixed with a clean and calm section ideal for snorkeling but drawbacks including its small size, rocks and seaweed issues detract from its overall appeal.
In summary, Catalonia Riviera Maya Resort & Spa - All Inclusive provides a favorable vacation experience with its prime location, excellent dining, friendly staff and enjoyable amenities, despite some areas needing improvement.
The breakfast experience is highly regarded with a wide array of fresh food options and standout specialty items. Despite some suggestions to extend breakfast hours and add more variety, the general consensus is positive. Dinner options are varied with themed restaurants like Ayami and Bloved receiving high praise. Some guests, however, find the reservation system frustrating and note mixed reviews about buffet offerings. Overall, dining is enjoyable with superb quality at the specialty restaurants.
Rooms offer a mixed experience. Many are spacious, clean and comfortable with modern amenities and special features in some suites. However, numerous reviews highlight issues with older rooms needing renovation, including faulty air conditioning, cleanliness concerns and maintenance problems. Cleanliness throughout the resort is generally commendable, though there are occasional lapses.
Staff friendliness is a highlight with many employees lauded for their exceptional service. However, some reception staff received criticism for unprofessional attitudes. Free wifi is well-received in rooms but less reliable in other areas of the hotel. The spa receives positive feedback for its relaxing ambiance and quality treatments, despite some concerns about pricing and product use.
The resort's pools are a highlight, offering numerous options for both adults and children and featuring convenient pool bars and activities. However, occasional overcrowding and cleanliness issues are noted. The beach experience is more mixed with a clean and calm section ideal for snorkeling but drawbacks including its small size, rocks and seaweed issues detract from its overall appeal.
In summary, Catalonia Riviera Maya Resort & Spa - All Inclusive provides a favorable vacation experience with its prime location, excellent dining, friendly staff and enjoyable amenities, despite some areas needing improvement.
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Beachfront
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Summary of reviews
Allegro Playacar - All Inclusive Resort is highly praised for its prime beachfront location within the scenic and secure neighborhood of Playacar. Guests enjoy the beautiful, clean beach with ample loungers and palm tree shade, making it perfect for relaxation. Proximity to Playa del Carmen's lively Fifth Avenue enhances the convenience, allowing guests to effortlessly blend tranquility with vibrant city life. The resort's setting amidst lush flora and fauna adds to the serene environment, making it a sought-after destination.
The resort receives commendations for its cleanliness with exceptionally maintained rooms, bathrooms, common areas, beaches and pools. Although minor issues in bathroom and pool maintenance are noted, the overall impression is one of a clean, beautiful and organized resort. The variety and high quality of the food in various dining options enhance the experience.
The breakfast offerings receive positive feedback for their taste and quality, despite some comments on limited variety and the lack of air conditioning in dining areas. Dinner experiences are mixed with the themed restaurants being favorable, especially the Mexican one, although the need for reservations can be a drawback.
Room experiences are varied. Many guests find the rooms comfortable, clean and well-furnished with pleasant features like hammocks on terraces, yet there are frequent mentions of dampness, humidity and maintenance issues. Despite these concerns, the rooms are generally considered functional and comfortable.
The staff's exceptional friendliness and attentiveness stand out, contributing greatly to the resort's welcoming atmosphere. Personalized service, especially from individuals like René and Graciela Lopez, receives frequent praise. The animation team also enhances the guest experience with engaging performances and a friendly demeanor.
The Wi-Fi service is generally satisfactory with good connectivity throughout the property, including the beach. However, minor inconsistencies are occasionally reported.
The pool area is highly appreciated for its cleanliness, design and strategic positioning, offering both relaxation and activities for all guests. The family-friendly environment, including a kids' club and child-friendly pools, make it an attractive option for families, although some feel there could be more activities for children.
The beach is frequently highlighted as a standout feature, being beautiful, well-maintained and conveniently located. The clear, shallow waters and ample sunbeds contribute to a relaxing and enjoyable beach experience.
The beds receive mixed reviews; while many guests find them comfortable, there are recurring issues concerning hard mattresses, outdated linens and occasional infestations.
As a four-star resort, Allegro Playacar presents a mixed bag. While it excels in location, outdoor areas, cleanliness and service, the quality of rooms and some dining options fall short of four-star expectations. Despite this, the resort is generally seen as offering good value for money, balancing its strengths with needed improvements. Overall, it remains a popular choice for a memorable stay in Playa del Carmen.
The resort receives commendations for its cleanliness with exceptionally maintained rooms, bathrooms, common areas, beaches and pools. Although minor issues in bathroom and pool maintenance are noted, the overall impression is one of a clean, beautiful and organized resort. The variety and high quality of the food in various dining options enhance the experience.
The breakfast offerings receive positive feedback for their taste and quality, despite some comments on limited variety and the lack of air conditioning in dining areas. Dinner experiences are mixed with the themed restaurants being favorable, especially the Mexican one, although the need for reservations can be a drawback.
Room experiences are varied. Many guests find the rooms comfortable, clean and well-furnished with pleasant features like hammocks on terraces, yet there are frequent mentions of dampness, humidity and maintenance issues. Despite these concerns, the rooms are generally considered functional and comfortable.
The staff's exceptional friendliness and attentiveness stand out, contributing greatly to the resort's welcoming atmosphere. Personalized service, especially from individuals like René and Graciela Lopez, receives frequent praise. The animation team also enhances the guest experience with engaging performances and a friendly demeanor.
The Wi-Fi service is generally satisfactory with good connectivity throughout the property, including the beach. However, minor inconsistencies are occasionally reported.
The pool area is highly appreciated for its cleanliness, design and strategic positioning, offering both relaxation and activities for all guests. The family-friendly environment, including a kids' club and child-friendly pools, make it an attractive option for families, although some feel there could be more activities for children.
The beach is frequently highlighted as a standout feature, being beautiful, well-maintained and conveniently located. The clear, shallow waters and ample sunbeds contribute to a relaxing and enjoyable beach experience.
The beds receive mixed reviews; while many guests find them comfortable, there are recurring issues concerning hard mattresses, outdated linens and occasional infestations.
As a four-star resort, Allegro Playacar presents a mixed bag. While it excels in location, outdoor areas, cleanliness and service, the quality of rooms and some dining options fall short of four-star expectations. Despite this, the resort is generally seen as offering good value for money, balancing its strengths with needed improvements. Overall, it remains a popular choice for a memorable stay in Playa del Carmen.
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Accessible
Golf
From $134
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Summary of reviews
The Occidental at Xcaret Destination - All Inclusive enjoys an unmatched location in the heart of the Riviera Maya. Nestled next to the renowned Xcaret Park and nearby other attractions like Xplor, it offers guests easy access to adventure while remaining a peaceful retreat with stunning ocean views and beautiful vegetation. The sprawling hotel complex promises something for everyone, from jungle immersion to scenic oceanfront relaxation.
A standout feature is the breakfast experience, frequently lauded for its high quality and variety. The main buffet, supplemented by a beachside breakfast option, offers plenty of choices, ensuring a great start to the day. Though the dinner experience receives mixed reviews, the specialty restaurants, particularly the Mexican and seafood options, shine with delightful dishes. However, the reservation system for these à la carte dining venues could be improved to enhance guest convenience.
Rooms are spacious, comfortable and exceptionally clean, thanks to attentive housekeeping. Despite some complaints about aging facilities and maintenance issues, the accommodations maintain a satisfactory level of comfort and cleanliness, enhanced by the occasional visit from local wildlife.
Cleanliness extends beyond the rooms with the entire hotel praised for its immaculate condition, well-maintained grounds and tidy common areas. The attentive and friendly staff, particularly in the reception, buffet and pool areas, contribute positively to the guest experience with notable mentions for specific staff members who go above and beyond.
The Wi-Fi service, though free and generally good in public areas, can be inconsistent, particularly on the beach, suggesting room for improvement. Meanwhile, the spa receives accolades for its tranquil ambiance and exceptional service, although some guests noted minor inconveniences like the occasional lack of hot water.
The gym, while modern and well-maintained, is small and could benefit from more equipment and extended hours. On the other hand, the pool facilities are extensively praised. The diverse collection of pools, including unique saltwater options and an adult-only pool, provide a variety of swimming experiences, complemented by excellent poolside service.
Lastly, the scenic beach offers a serene, clean and protected environment, perfect for relaxation in private cabanas. Despite its smaller size, the clear and tranquil ocean setting contributes significantly to the appeal of this resort.
Overall, Occidental at Xcaret Destination - All Inclusive stands out for its prime location, variety of dining options, high cleanliness standards and friendly staff, making it a favored choice for travelers seeking both adventure and relaxation in the Riviera Maya.
A standout feature is the breakfast experience, frequently lauded for its high quality and variety. The main buffet, supplemented by a beachside breakfast option, offers plenty of choices, ensuring a great start to the day. Though the dinner experience receives mixed reviews, the specialty restaurants, particularly the Mexican and seafood options, shine with delightful dishes. However, the reservation system for these à la carte dining venues could be improved to enhance guest convenience.
Rooms are spacious, comfortable and exceptionally clean, thanks to attentive housekeeping. Despite some complaints about aging facilities and maintenance issues, the accommodations maintain a satisfactory level of comfort and cleanliness, enhanced by the occasional visit from local wildlife.
Cleanliness extends beyond the rooms with the entire hotel praised for its immaculate condition, well-maintained grounds and tidy common areas. The attentive and friendly staff, particularly in the reception, buffet and pool areas, contribute positively to the guest experience with notable mentions for specific staff members who go above and beyond.
The Wi-Fi service, though free and generally good in public areas, can be inconsistent, particularly on the beach, suggesting room for improvement. Meanwhile, the spa receives accolades for its tranquil ambiance and exceptional service, although some guests noted minor inconveniences like the occasional lack of hot water.
The gym, while modern and well-maintained, is small and could benefit from more equipment and extended hours. On the other hand, the pool facilities are extensively praised. The diverse collection of pools, including unique saltwater options and an adult-only pool, provide a variety of swimming experiences, complemented by excellent poolside service.
Lastly, the scenic beach offers a serene, clean and protected environment, perfect for relaxation in private cabanas. Despite its smaller size, the clear and tranquil ocean setting contributes significantly to the appeal of this resort.
Overall, Occidental at Xcaret Destination - All Inclusive stands out for its prime location, variety of dining options, high cleanliness standards and friendly staff, making it a favored choice for travelers seeking both adventure and relaxation in the Riviera Maya.
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Luxury
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Summary of reviews
Fiesta Americana Condesa Cancun - All Inclusive is a luxurious 5-star hotel located on the beautiful Cancun beachfront. The location is ideal for relaxation, exploration and convenience with direct access to the beach and pool. The breakfast buffet offers a great variety of quality options with special praise going to the Mexicana restaurant and steak house. The dinner experience is exceptional with high-quality food and service, except for some disappointing restaurants like the Thai one. The rooms are comfortable with stunning ocean views, although some could use improvements. The hotel is immaculately clean with attentive staff who go above and beyond to ensure guests have an unforgettable stay. The pool and beach area are stunning with ample seating options and warm water. The hotel is family-friendly and provides an excellent all-inclusive experience with good food, great service and plenty to do. While there are a few negative comments, overall guests highly recommend Fiesta Americana Condesa Cancun - All Inclusive for its exceptional facilities, friendly staff and excellent value for money.
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Accessible
Beachfront
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Fiesta Americana Cancun Villas is a resort located in the heart of Cancun's Hotel Zone, offering a vacation experience that combines traditional Mexican hospitality with modern spaces and amenities. Guests can enjoy spacious rooms and indulge in Mexican, Argentine and international cuisine at the resort's bars and restaurants, while also taking advantage of fun activities such as bingo by the pool, karaoke and snorkeling. The resort offers experiences in adventure, wellness, shopping, and golf, and is situated near the main attractions of Cancun, including natural attractions and unique Mayan culture. Amenities and services include complimentary Wi-Fi, a fitness center, 24/7 room service, a digital concierge, Uru Spa, and a Fiesta Kids Club for children aged 4 to 12.
Summary of reviews
Fiesta Americana Cancun Villas is a great choice for those looking for a convenient and peaceful location in Cancun. The hotel offers exceptional views of the pool and Caribbean sea with easy access to the beach and nearby amenities. While breakfast received mixed reviews, the dining experience and food quality were generally satisfactory. The rooms were spacious and clean, although some were outdated and in need of renovation. The staff were consistently praised for their friendliness and attentiveness. The pool and beach facilities were excellent with ample sunbeds and a children's pool available. The hotel is highly recommended for families with numerous family-oriented amenities and welcoming staff. The location is also convenient for guests who want to immerse themselves in the local nightlife, although some guests complained about the noisy party atmosphere at the RIU next door. While the hotel has received mixed reviews, it is a good option for those who want a decent and affordable resort with good amenities.
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Beach
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Summary of reviews
Dreams Tulum Resort & Spa is a top-notch resort, praised by guests for its beautiful location on the beach with stunning ocean views, amazing architecture that blends with the backdrop of Tulum and priority given to security. While the breakfast received mixed reviews, the majority of guests enjoyed the buffet and the variety of continental restaurants offered. The dining experience overall had mixed reviews with some guests raving about the food and others finding it mediocre or poor. The rooms are spacious, clean and comfortable, even though some guests experienced issues with maintenance. The resort is well-maintained and clean, despite some negative comments about room maintenance and seagrass on the beach. The staff is friendly, professional and outstanding with many guests praising their polite, helpful and entertaining nature. The pool and beach areas are beautiful and well-maintained, perfect for relaxing and enjoying the vacation. The resort is also family-friendly with facilities and activities for kids. While some guests complained about certain issues, overall, Dreams Tulum Resort & Spa is an exceptional five-star resort offering amazing amenities and services for a luxurious and enjoyable stay.
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Luxury
From $379
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Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
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Beachfront
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Summary of reviews
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
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Luxury
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Summary of reviews
Ocean Coral & Turquesa All Inclusive is a charming resort located just 20 minutes from Cancun, offering both convenience and a peaceful escape with its prime beachfront setting. The beautifully maintained grounds and stunning turquoise waters provide a picturesque backdrop for relaxation. The resort's proximity to attractions and easy access from the airport enhances its appeal as a desirable Caribbean getaway.
Guests praise the breakfast offerings, noting the diverse and plentiful buffet that caters to various tastes, creating an enjoyable start to the day. The dining experience extends into dinner with numerous restaurant options and unique, flavorful dishes from talented chefs. Although reservations can be cumbersome, the variety and quality of the cuisine are generally well-received.
Rooms at the resort are appreciated for their cleanliness, spaciousness, and comfort, with modern renovations enhancing the guest experience. While there are occasional concerns about dampness and outdated design in some bathrooms, the accommodations are primarily recognized for their positive aspects.
Cleanliness is a standout feature, with the hotel maintaining high standards across its property to ensure a welcoming environment. The attentive staff significantly contribute to a pleasurable stay, consistently recognized for their friendliness and hospitality.
The resort offers excellent wifi, ensuring guests stay connected with ease. The pool facilities are another highlight, offering clean and spacious areas for relaxation, complemented by convenient access to bars and restaurants. However, beach access is occasionally hindered by seaweed, despite efforts to keep it pristine.
Ocean Coral & Turquesa is also an ideal destination for families, providing engaging activities and dedicated children's areas that enhance the overall experience. Furthermore, guests find the beds to be comfortable, although some improvements in maintenance could be beneficial.
Overall, the all-inclusive package presents a wide range of food and beverage options, contributing to a satisfying stay. Ocean Coral & Turquesa All Inclusive promises relaxation, quality dining, and a memorable vacation experience against a stunning coastal backdrop.
Guests praise the breakfast offerings, noting the diverse and plentiful buffet that caters to various tastes, creating an enjoyable start to the day. The dining experience extends into dinner with numerous restaurant options and unique, flavorful dishes from talented chefs. Although reservations can be cumbersome, the variety and quality of the cuisine are generally well-received.
Rooms at the resort are appreciated for their cleanliness, spaciousness, and comfort, with modern renovations enhancing the guest experience. While there are occasional concerns about dampness and outdated design in some bathrooms, the accommodations are primarily recognized for their positive aspects.
Cleanliness is a standout feature, with the hotel maintaining high standards across its property to ensure a welcoming environment. The attentive staff significantly contribute to a pleasurable stay, consistently recognized for their friendliness and hospitality.
The resort offers excellent wifi, ensuring guests stay connected with ease. The pool facilities are another highlight, offering clean and spacious areas for relaxation, complemented by convenient access to bars and restaurants. However, beach access is occasionally hindered by seaweed, despite efforts to keep it pristine.
Ocean Coral & Turquesa is also an ideal destination for families, providing engaging activities and dedicated children's areas that enhance the overall experience. Furthermore, guests find the beds to be comfortable, although some improvements in maintenance could be beneficial.
Overall, the all-inclusive package presents a wide range of food and beverage options, contributing to a satisfying stay. Ocean Coral & Turquesa All Inclusive promises relaxation, quality dining, and a memorable vacation experience against a stunning coastal backdrop.
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Sustainability Journey
Accessible
Beachfront
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Summary of reviews
Dreams Sapphire Resort & Spa is highly regarded for its exceptional beachfront location, offering stunning ocean views and proximity to key areas such as Puerto Morelos and the airport. Guests appreciate the serene, well-designed layout that makes exploring the resort's amenities, including restaurants and pools, a breeze. The staff is frequently praised for their friendliness and professionalism, contributing to a welcoming and relaxed atmosphere.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
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Sustainability Journey
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Luxury
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Summary of reviews
Majestic Elegance Costa Mujeres - All Inclusive is a top-notch resort located on a beautiful and well-maintained beach. The breakfast is fantastic with a variety of options and the staff is extremely friendly and accommodating. While the dinner options received mixed reviews, the rooms are spacious, clean and modern with rooftop jacuzzis and swim-out rooms being highly recommended. The staff is exceptional, providing attentive and helpful service throughout the resort. The pools are clean and well-landscaped and the beach is amazing with plenty of loungers and bars. The resort is family-friendly with activities catered to families, but also offers a luxurious and romantic experience for couples. The all-inclusive experience covers everything from food to room service, making it a great value for guests. Overall, Majestic Elegance Costa Mujeres - All Inclusive is a beautiful and luxurious resort with exceptional facilities and staff, making it an ideal destination for a relaxing and memorable vacation.
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Sustainability Journey
Accessible
Beachfront
$
Info
Summary of reviews
Hilton Cancun, an All-Inclusive Resort offers a tranquil retreat with its secluded and peaceful location, ideal for guests seeking relaxation away from the bustling tourist areas of Cancun. The resort provides modern and well-maintained spaces, enhancing its appeal for visitors who value cleanliness and contemporary design. While the isolation might affect the color of the sea, guests speak highly of the excellent service and quality food, enjoying a satisfying stay in the serene setting.
Dining at Hilton Cancun presents a varied experience with generally positive feedback regarding the taste and freshness of the food, especially at the buffet. However, some guests note limited variety and occasional inconsistencies in food quality across different venues. The Italian and Mexican restaurants specifically did not always meet expectations.
The rooms receive widespread acclaim for their spaciousness, comfort, and cleanliness, making them well-suited for families and diverse age groups. Guests appreciate the modern and elegant decor, along with structured housekeeping that maintains a clean environment. The stocked minibar and inclusive room service further enhance the travel experience, contributing to overall satisfaction.
The resort's cleanliness is generally praised, though some guests report lapses in room upkeep and beach cleanliness. While some staff members are described as friendly and helpful, there are mentions of inconsistent behavior and treatment, with some guests experiencing less welcoming interactions.
The resort features several pool options that cater to both family and adult guests, with their spacious and attractive design highlighted as a key attraction. However, issues with overcrowding and maintenance have been noted. The nearby beach offers picturesque views, though the presence of seaweed can impact its appeal, reflecting mixed feedback due to environmental conditions.
Overall, the Hilton Cancun, an All-Inclusive Resort is notable for its tranquil location, modern design, comfortable accommodations, and commendable service, though there are areas for improvement in dining variety, cleanliness, and guest service consistency.
Dining at Hilton Cancun presents a varied experience with generally positive feedback regarding the taste and freshness of the food, especially at the buffet. However, some guests note limited variety and occasional inconsistencies in food quality across different venues. The Italian and Mexican restaurants specifically did not always meet expectations.
The rooms receive widespread acclaim for their spaciousness, comfort, and cleanliness, making them well-suited for families and diverse age groups. Guests appreciate the modern and elegant decor, along with structured housekeeping that maintains a clean environment. The stocked minibar and inclusive room service further enhance the travel experience, contributing to overall satisfaction.
The resort's cleanliness is generally praised, though some guests report lapses in room upkeep and beach cleanliness. While some staff members are described as friendly and helpful, there are mentions of inconsistent behavior and treatment, with some guests experiencing less welcoming interactions.
The resort features several pool options that cater to both family and adult guests, with their spacious and attractive design highlighted as a key attraction. However, issues with overcrowding and maintenance have been noted. The nearby beach offers picturesque views, though the presence of seaweed can impact its appeal, reflecting mixed feedback due to environmental conditions.
Overall, the Hilton Cancun, an All-Inclusive Resort is notable for its tranquil location, modern design, comfortable accommodations, and commendable service, though there are areas for improvement in dining variety, cleanliness, and guest service consistency.
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Sustainability Journey
Accessible
Beachfront
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