Una Vida is a hidden gem located in Tulum town, offering a peaceful and relaxing environment away from the bustling crowds of the beach area. While some guests find the location a little far from the beach and main attractions, the hotel offers free bikes for exploration of the charming local restaurants and La Veleta. The breakfast experience at Ananda restaurant is delightful with homemade Papaya marmalade, freshly brewed cappuccinos and delicious smoothies. The dinner menu offers healthy and delicious options that guests found excellent with a beautiful view of the pool. The rooms are elegant, spacious and clean with lovely decorations and comfortable beds. The hotel's exceptional staff is attentive, friendly and professional, going above and beyond to make guests feel at home. The pool area is described as "spectacular" and offers a relaxing and comfortable environment for a refreshing swim with a pool bar and restaurant. The hotel offers various mindfulness activities like yoga, meditation that are included in your stay. Una Vida is a luxurious and romantic hotel that creates a magical ambiance perfect for a tranquil and enchanting stay.
Tucked away in the unique ecosystem of Mayakoba, this resort offers no shortage of things to see and do. Unveil the secrets of Mayakoba with a wide range of daily excursions and activities at this private gated resort, enjoy the immediate access to the beach, invigorate your body and mind at the spa and spend the most relaxing and stress-free vacation.
Summary of reviews
Banyan Tree Mayakoba is a top-notch five-star hotel that offers a luxurious and serene getaway, perfect for those in search of relaxation and natural beauty. The property is renowned for its outstanding location and stunning villas with private pools, which provide guests with both privacy and comfort. The breakfast buffet and dinner scene are exceptional, offering a diverse range of culinary options that cater to all taste buds, although some find it to be on the pricey side. The hotel's cleanliness is impeccable and the staff are professional, friendly and attentive to all guest needs. The beach club and well-maintained beach with seaside pools, together with the private villa pools, offer ultimate exclusivity for guests to unwind and relax. While some guests found the Wi-Fi in their rooms and bicycle options to be outdated, the overall experience is deemed fantastic and the service is truly five-star. For those looking for a luxurious and unforgettable holiday in Paradise, Banyan Tree Mayakoba is the ultimate choice.
Eterna Tulum is a brand new hotel with stunning and luxurious rooms, modern furniture and lovely architectural design. The hotel is situated in a quiet part of town, slightly far from the beach but in a convenient location nearby local coffee shops and restaurants in Tulum. The staff is warm, professional, friendly and always helpful with guests appreciating the nice energy of the staff and the fact that they go above and beyond to exceed expectations. The hotel offers fantastic amenities, including air conditioning and high-speed wifi that are both very convenient and efficient. The breakfast experience is a mixed bag, but there are still some enjoyable options to be found. The pool is a mixed bag with some guests raving about its beauty and others criticizing its size and cleanliness. However, the hotel's outdoor spaces were deemed great with spectacular facilities and architecture. The beds are extraordinarily comfortable with guests consistently mentioning how comfy they are. Despite some negatives, overall, guests found their stay comfortable and relaxing in a stylish hotel with good cleanliness and service.
Orchid House Tulum Jungle is a unique and stunning hotel set in a lush jungle environment that provides an exceptional stay. While it may be a distance from the beach, the hotel's tranquil location provides a peaceful retreat away from the hustle and bustle. Guests enjoyed the breakfast, describing it as delicious and fresh, although some found it a bit pricey. The dinner options received mixed reviews with some guests loving the food and drinks while others found the prices too high. However, the Nest, the hotel's rooftop restaurant, was praised for its breathtaking views and romantic ambiance. The rooms were stylish, spacious and well-appointed with a focus on integration with nature. Although some guests experienced humidity, cleanliness and noise issues, overall the rooms were comfortable and beautiful. Guests praised the staff for their friendliness and helpfulness and the pool area was a highlight for many guests, although construction noise could be bothersome. The beds were extremely comfortable, although some guests noted some wear and tear. Overall, Orchid House Tulum Jungle is a beautiful and exceptional boutique hotel, which is perfect for a romantic getaway in a serene environment.
Suites at TreeTops Tulum is a highly recommended destination praised for its excellent location, beautifully designed rooms and impeccable cleanliness. Nestled between the beach and the city center within a secure gated community in Aldea Zama, it offers a tranquil and private retreat. Guests appreciate the easy access to nearby shops and restaurants, although having transportation is beneficial due to its slight distance from downtown Tulum and the beaches.
The rooms are a standout feature, noted for their spaciousness, modern decor and luxurious amenities including smart TVs, large fridges and well-equipped kitchenettes. Comfort is paramount with many reviewers lauding the super comfortable beds, effective soundproofing and private balconies with some suites featuring their private pools. Cleanliness is consistently praised with all areas—rooms, bathrooms and outdoor spaces—maintained to high standards, further enhancing guest satisfaction.
Staff members are frequently highlighted for their friendliness, professionalism and responsiveness. The concierge, Estephania, receives special mention for her exceptional service, ensuring guests feel welcome and well-cared for throughout their stay.
The hotel’s free WiFi is generally reliable and fast, receiving positive feedback from guests who value the strong and stable connection. The pool area, both the main shared pool and the private plunge pools, are well-loved for their beauty and cleanliness, providing a serene escape complemented by comfortable loungers and a tree-lined courtyard.
Finally, while some guests note minor drawbacks such as the pools being chilly, the overall experience remains overwhelmingly positive. Suites at TreeTops Tulum combines safety, comfort, luxury and privacy with a beautiful setting, making it an ideal choice for a memorable stay in Tulum.
Kaab South Beach by The Spot Rentals in Playa del Carmen offers a notably positive experience for its guests, primarily due to its exceptional location and accommodating amenities. Situated in the heart of Playa del Carmen, the property is just a short walk from the vibrant 5th Avenue, local beaches, shops, and nightlife, offering unparalleled convenience for those eager to explore the area. This accessibility is further enhanced by the proximity to major transport hubs and shopping centers, making it an attractive choice for travelers.
The accommodations at Kaab South Beach are well-regarded for their spaciousness and modern design, providing guests with comfortable and clean living spaces. Apartments are equipped with well-furnished kitchens, ensuring a homely feel for those who opt to dine in. While there are occasional mentions of maintenance hiccups, the general consensus appreciates the generous room size and comfortable furnishings, particularly the beds, which, when enjoyed, add a touch of luxury to the stay.
A standout feature of the property is the rooftop pool, which garners praise for its stunning views and relaxing ambiance. This infinity-style pool, supplemented by hammocks and lounge areas, offers an inviting escape with panoramic views, enhancing the overall guest experience. While some mention inconsistent cleanliness, many find the pool area to be a significant attraction, adding to the relaxed and leisurely atmosphere of the hotel.
The staff at Kaab South Beach are commended for their friendliness and helpfulness, contributing significantly to the welcoming environment. Individual team members are often recognized for their exceptional service, although there are isolated instances where communication challenges slightly detract from the experience.
In terms of connectivity, the Wi-Fi is generally reliable, although improvements could be made to ensure consistent access throughout the property. Guests have noted issues with connectivity in specific areas, such as by the pool.
Overall, Kaab South Beach by The Spot Rentals offers excellent value for money, with many guests finding the stay to exceed their expectations, especially for a four-star establishment. Its blend of comfort, location, and quality service makes it a desirable option for travelers seeking a balance of relaxation and exploration in Playa del Carmen.