Haven Riviera Cancun Adults Only is a modern and beautiful resort that offers exceptional service and fantastic facilities. The swim-up rooms are particularly lovely, creating an atmosphere of relaxation and tranquility. The restaurants are top-notch, serving up great food and drink options. The hotel is immaculately clean and well-maintained, making for a very welcoming environment. The staff is friendly and attentive, always ensuring that guests feel comfortable and relaxed. Whether you want to work out in the top-notch gym, lounge poolside or indulge in a little jazz music, there is something for everyone at Haven Riviera Cancun Adults Only. Overall, our guests truly enjoyed their stay with many describing it as a "perfect" experience. We highly recommend this all-inclusive resort for those seeking a truly exceptional vacation in Cancun.
Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Senses Riviera Maya - Oceanfront All Inclusive Boutique Hotel - Adults Only offers an enticing retreat with its stunning beachfront locale, drawing guests who prioritize a serene, scenic environment. The secluded setting accentuates the tranquil atmosphere, making it a perfect getaway for those seeking peace and quiet. The beachfront and infinity pool, both well-maintained, provide breathtaking sea views that leave a lasting impression. Guests particularly enjoy the luxurious, spacious rooms with comfortable beds, spa-like showers and private pools or jacuzzis, all contributing to a comfortable and picturesque stay.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
Maroma, A Belmond Hotel is a tropical fairytale destination featuring a white sandy beach, an award-winning spa, and an observation tower with sweeping views of the Riviera Maya.
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Xan Ha Apartments is a hidden gem located in a quiet and secluded area of Tulum, offering a peaceful retreat for those looking to disconnect and rest. While a car, bike or scooter is necessary to travel to the city center or beach, guests appreciated the peaceful surroundings and easy access to restaurants and shops once they had transportation. The hotel offers a decent breakfast included in the room rate with mixed opinions from guests about the options available. The spacious and well-equipped rooms are highly praised with some guests reporting issues with odours and leaky toilets. However, overall the rooms are clean and feature thoughtful touches such as towel service and toiletry kits. The hotel is highly recommended for its beautiful and clean facilities with friendly and attentive staff making for a comfortable and enjoyable stay. The wifi is reliable and fast and the pool and garden offer a haven of peace and relaxation amid lots of trees. The hotel offers free and convenient parking right in front of the property, making it a great option for those driving. The comfortable and large beds offer a great night's sleep with some minor issues reported with temperature controls and bed firmness. The hotel is suitable for guests with disabilities, but one potential downside mentioned was a lack of towels at the pool and low water pressure in the showers. Overall, Xan Ha Apartments is a great choice for those seeking a peaceful and comfortable stay in Tulum.
This luxury resort boasts a wonderful beachfront location and offers all-inclusive accommodation for adult guests only. With clothing-optional areas, an outdoor pool, luxury suites and villas, gourmet dining options and a relaxing and romantic atmosphere, this resort will make your stay unforgettable.
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Vela's Condos Ocean Front in Puerto Morelos is highly regarded for its excellent location, offering direct access to a stunning, quiet beachfront just a short walk from the property. Guests appreciate the breathtaking ocean views and the serene atmosphere, complemented by the proximity to the city center where restaurants and shops are easily accessible. The beachfront accommodation provides spacious, bright, and well-furnished apartments with fully equipped kitchens, making it ideal for self-catering stays. Cleanliness is a notable feature, with daily cleaning ensuring tidiness and well-maintained facilities throughout the property.
The staff at Vela's Condos is frequently praised for their exceptional hospitality, with notable mentions for their attentiveness and willingness to assist guests, providing local tips and accommodating schedule changes. Facilities include two clean and well-maintained pools, offering a refreshing dip away from the sand and an invitingly tidy pool area.
The comfort of the beds adds to the relaxation, despite a few minor preferences regarding pillows and fans. Overall, guests leave with a positive impression of the seamless blend of luxurious seaside tranquility and convenient access to local attractions, making Vela's Condos Ocean Front an ideal spot for a memorable vacation.
Villablanca Garden Beach Hotel holds a prime location that is a significant draw for guests, particularly diving enthusiasts, due to its easy access to dive shops and the reef. Its position offers the dual benefits of tranquility, just outside the bustling city center, while remaining within close proximity to local attractions, restaurants, shopping centers and the ferry port. The serene environment combined with convenient access to town and water activities makes it a highly praised spot.
Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.
The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.
Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.
The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.
The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.
The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.
While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.
The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.
Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
Cabanas Tulum- Beach Hotel & Spa is a top-choice for those looking for a relaxing and pampering getaway. The hotel's location is excellent, situated steps away from the ocean and directly on a beautiful beach that guests consider the most stunning they've experienced from Florida to Bali. The breakfast is amazing and highly recommended by guests with a ton of options and some guests highly recommending trying the chilaquiles. The rooms are spotless, cozy and extremely comfortable with some rooms even having their own private pool or jacuzzi. The hotel is renowned for its cleanliness with guests often raving about the beautiful and very clean rooms. The staff go above and beyond to ensure that you have a perfect stay, creating a warm and accommodating atmosphere from the communication prior to your arrival through WhatsApp to the beach, food and service. The pool is spotlessly clean and guests love the fact that it is maintained on a daily basis. The beach area is great and relaxing with direct and private beach access and the staff and amenities are top-notch. Overall, Cabanas Tulum- Beach Hotel & Spa offers great value for money and is perfect for a relaxing getaway.
The Beach Tulum Hotel is a luxurious hotel that offers an exceptional experience to its guests. Its stunning location directly on the beach is a highlight with easy walking access to restaurants, bars and Tulum ruins. The breakfast is fresh, flavorful and delicious with outstanding service from Ziggy's. The rooms are beautifully designed, clean and well-appointed with some even featuring private heated swimming pools or rooftop jacuzzis. The staff is super welcoming, responsive and provides excellent customer service. The beach is the best section with beautiful location and excellent access to the stunning sea. The hotel has been consistently reviewed as exceptional with superb service and quality, making it a five-star experience at an unbeatable price. The jacuzzi and hot tub options in some rooms provide an added indulgence and the hotel's luxury experience is simply breathtakingly beautiful. Overall, The Beach Tulum Hotel is a wonderful and very clean place to stay with exceptional facilities and services that make for a truly unforgettable vacation.
Villas El Encanto Cozumel provides a peaceful and enchanting retreat, combining the charm of a jungle-like setting with urban convenience. Situated close to downtown Cozumel, it offers easy access to local amenities while maintaining a quiet and serene environment. The lush gardens create a picturesque atmosphere, further enhancing the sense of tranquility and privacy.
Guests consistently praise the spacious, impeccably clean rooms, noting the home-away-from-home feel with comfortable beds and tasteful decor. Many accommodations come with private amenities such as balconies and pools, contributing to a luxurious and relaxing stay. The property also features well-maintained communal areas, including shared kitchens and sparkling clean pools set amidst beautifully landscaped gardens.
The exceptional hospitality provided by the staff and owners, including Ana and Martin, is frequently highlighted. Guests appreciate the warm welcome and personal touches that make them feel at home, along with the helpfulness and friendliness of the staff, who are always ready to assist and offer recommendations.
While the Wi-Fi connectivity occasionally presents challenges, the overall experience at the hotel remains positive due to the attentive service and high-quality amenities. The dual pools, surrounded by vibrant murals and hammocks, offer a serene escape, appealing to families and couples looking to unwind.
Visitors find exceptional value for money at Villas El Encanto Cozumel, often describing it as a top-notch choice with excellent facilities and attentive service. The property stands out as a romantic retreat, perfect for couples and special occasions, with its private pools and serene setting adding an intimate touch. This captivating hideaway promises a memorable and rejuvenating getaway, offering an idyllic blend of nature and urban convenience.
Coco Hacienda Tulum - Adults Only is a gem in the middle of Tulum center, offering a unique and peaceful stay in the bustling town. The hotel's location is ideal for those who want to be walking distance to the center with plenty of options for restaurants, shops and local recommendations. The delicious breakfast served every morning is a guest favorite with big portions and good variety of dishes. The rooms are tastefully decorated, spacious and very clean with beautiful upgrades and stunning jacuzzis. The staff is extremely friendly, helpful and accommodating, going above and beyond to ensure an exceptional experience. The outdoor pool experience is exceptional with two beautiful swimming pools, well-maintained facilities and excellent pool-side service. The hotel is adult-only, creating a peaceful and romantic atmosphere perfect for couples. Overall, Coco Hacienda Tulum - Adults Only is a must-visit for those looking for a relaxing and unforgettable vacation experience.
Las Villas Akumal is a captivating destination for those in search of tranquility, natural beauty and a genuine Mexican coastal experience. Situated directly on a serene, private beach, the resort offers breathtaking sea views and a peaceful atmosphere that stands out from larger, busier hotel complexes. Its location near Tulum and Playa del Carmen makes it a convenient base for exploring the Riviera Maya, while maintaining an idyllic and quiet retreat perfect for families and couples.
The accommodations at Las Villas Akumal receive high praise for their spaciousness, cleanliness and tasteful decor. Guests enjoy well-maintained rooms with fully equipped kitchens, comfortable beds and modern amenities. The beachfront apartments, in particular, are highlighted for their stunning ocean views and direct access to the water. The meticulous cleanliness of both rooms and common areas contributes to a stress-free and comfortable stay.
The staff at Las Villas Akumal are frequently commended for their friendliness, attentiveness and willingness to go the extra mile. From organizing transport to providing prompt service, the team ensures that guests feel well-cared-for throughout their stay.
Guests appreciate the tranquil, pristine beach despite its occasional rocky and seaweed-strewn areas. It is an excellent spot for relaxation and snorkeling with opportunities to witness marine life such as turtles. The pools are clean and well-maintained, providing a refreshing and relaxing environment for both adults and children.
The breakfast offerings at Las Villas Akumal have mixed reviews. While the experience of dining on the terrace with a beautiful sea view and the highly praised chilaquiles are noted highlights, some guests felt that the breakfast was expensive with limited options. The on-site restaurant's limited menu and early closure by 3 PM necessitate trips to nearby dining venues for dinner.
Despite some challenges with WiFi connectivity in certain areas and the need for better maintenance of loungers and beach furniture, the overall ambiance and setting of the resort make it a favoured spot for visitors.
For those seeking a luxurious and romantic getaway, Las Villas Akumal provides a serene and picturesque environment. The combination of beautiful, well-equipped villas, a quiet and personal atmosphere and attentive service makes it a top choice for a memorable beachfront stay.