Cozumel20.50009900,
-86.95915500,
C/ 21 Sur # 44 Entre Rafael E. Melgar Y 5ta. Av. Colonia Andrés Quintana Roo(Show on Map)
8.9
Excellent
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1 room2 guests1 room, 2 guests
Info
Categories
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Swimming Pool
Infinity Pool Private Pool Outdoor Pool
Number of pools2
Pool 1 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Sea / Salt water pool
Infinity pool
Pool surface size:32 m2
Pool minimum depth:1,20 m
Pool maximum depth:1,52 m
Pool maximum length:8 m
When is the pool open?All year
Opening hours:06:00 - 22:00
The pool also has:
Pool fountain
Around the pool, there are also available:
Showers
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Minerals
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 2 information:
Location of the pool:Outside the SUITE ROOM
Is it a pool of special type?
Sea / Salt water pool
Infinity pool
Pool surface size:12 m2
Pool minimum depth:0,30 m
Pool maximum depth:1,52 m
Pool maximum length:3,60 m
When is the pool open?All year
Opening hours:06:00 - 22:00
The pool also has:
Waterfall
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Minerals
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
The hotel also has:
Rooms with private pools
Additional information regarding the hotel:Our 2 pools are salt swimming pools. One is located outside of the Suite and it is the private pool for this room. The other one is the biggest pool at the hotel and it is the common pool for most of the rooms at the hotel.
Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other Pueden hacer ek check out dejando la llave en la habitación
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Recomendarle al huésped ir al hospital
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
VillaThis room offers contemporary décor, air conditioning, safety box, minibar and a private bathroom including hairdryer.
One-Bedroom ApartmentThis apartment offers contemporary décor, air conditioning, safety box, minibar and a private bathroom including hairdryer. It also features a kitchen with stove, microwave and coffee maker.
Deluxe Suite with Private PoolPrivate pool
Mininbar
Private bathroom
Terrace
Apartment with BalconyBoasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. This wheelchair accessible apartment has a pool with a view, a seating area and a toilet with grab rails. The unit has 1 bed.
Deluxe ApartmentGuests will have a special experience as this apartment offers a pool with a view. This spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchenette has a stovetop, a refrigerator, kitchenware and an oven. This apartment is air-conditioned and features a private entrance, a minibar as well as a terrace with garden views. The unit offers 3 beds.
Deluxe Double RoomThis double room offers a pool with a view. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, kitchenware and an oven. The double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
8.9
Excellent
Yes, Villas El Encanto Cozumel has pool(s) that belong to one or more of the following categories: Infinity Pool, Private Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Villas El Encanto Cozumel.
No, Villas El Encanto Cozumel doesn't allow dogs.
Yes, parking facilities are available at Villas El Encanto Cozumel.