Haven Riviera Cancun Adults Only is a modern and beautiful resort that offers exceptional service and fantastic facilities. The swim-up rooms are particularly lovely, creating an atmosphere of relaxation and tranquility. The restaurants are top-notch, serving up great food and drink options. The hotel is immaculately clean and well-maintained, making for a very welcoming environment. The staff is friendly and attentive, always ensuring that guests feel comfortable and relaxed. Whether you want to work out in the top-notch gym, lounge poolside or indulge in a little jazz music, there is something for everyone at Haven Riviera Cancun Adults Only. Overall, our guests truly enjoyed their stay with many describing it as a "perfect" experience. We highly recommend this all-inclusive resort for those seeking a truly exceptional vacation in Cancun.
Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Senses Riviera Maya - Oceanfront All Inclusive Boutique Hotel - Adults Only offers an enticing retreat with its stunning beachfront locale, drawing guests who prioritize a serene, scenic environment. The secluded setting accentuates the tranquil atmosphere, making it a perfect getaway for those seeking peace and quiet. The beachfront and infinity pool, both well-maintained, provide breathtaking sea views that leave a lasting impression. Guests particularly enjoy the luxurious, spacious rooms with comfortable beds, spa-like showers and private pools or jacuzzis, all contributing to a comfortable and picturesque stay.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
Maroma, A Belmond Hotel is a tropical fairytale destination featuring a white sandy beach, an award-winning spa, and an observation tower with sweeping views of the Riviera Maya.
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Banyan Tree Puebla is a luxurious and exceptional hotel located in a great spot for exploring the city. Guests can enjoy the rooftop pool with fantastic views and delicious food and drinks. The staff is professional, helpful and friendly, making guests feel at home. Rooms are spacious and decorated with authentic Mexican style with modern touches, providing a peaceful and comfortable stay. While the breakfast and dinner options are hit or miss, they are generally good with some standout options. The cleanliness of the hotel is commendable with efficient cleaning services and the amenities are immaculately kept. Overall, Banyan Tree Puebla is a perfect place to stay for a luxurious and relaxing experience in the charming city of Puebla.
Quinta Don Jose Boutique Hotel in Tlaquepaque is highly praised by guests for its prime and convenient location. Nestled in the heart of the city, the hotel offers easy access to the central plaza, key attractions, a variety of restaurants, and shopping venues. Secure parking complements its fantastic location, making it a quiet yet ideal base for exploring the cultural charms of the area.
The breakfast experience at the hotel is consistently delightful, with guests enjoying a plentiful and delicious spread each morning. The outdoor dining area creates a charming ambiance, while the friendly and efficient staff enhance the enjoyment of the meal. The inclusion of breakfast as part of the stay is considered great value by many visitors, contributing to their overall satisfaction.
Rooms at Quinta Don Jose are spacious and cater well to families and guests seeking comfort. They are frequently noted for their quietness and well-appointed furnishings, with added conveniences such as small fridges and in-room water dispensers. The courtyard and garden area, featuring a pool, further enhance the stay, and the cleanliness of the hotel is consistently praised, providing a welcoming environment for guests.
Cleanliness is a hallmark of the hotel, with its impeccably maintained grounds, manicured gardens, and inviting pool. While there are occasional maintenance concerns, reviews overwhelmingly indicate a clean and comfortable stay, contributing to the hotel's appeal as a pleasant retreat.
The staff at Quinta Don Jose leaves a lasting impression on guests with their exceptional service and hospitality. Known for being fantastic and super friendly, the team is consistently attentive and supportive, ensuring a welcoming atmosphere that feels like home. Their exemplary efforts are recognized as a key reason for guests' satisfaction, making the experience unforgettable. Overall, Quinta Don Jose Boutique Hotel provides a well-rounded and enjoyable stay thanks to its excellent location, delightful breakfast, comfortable rooms, and outstanding staff.
AzulPitaya Beach Front Hotel in Sayulita is celebrated for its remarkable beachfront location that seamlessly integrates both convenience and tranquility. Guests appreciate the direct ocean access and the private beach area, all while being a stroll away from downtown's vibrant restaurants, bars and shops. Complementing its prime location, the hotel also offers spacious, comfortable rooms that are both well-appointed and equipped with modern amenities like kitchenettes and efficient air conditioning.
The breakfast experience is notable for its stunning beachside setting, though guests have expressed a desire for more variety beyond the existing options of eggs, chilaquiles or pancakes. Dinner offerings, prepared by a personable and talented chef, receive general praise with prawn ceviche being a standout dish despite some remarks about the menu being pricey and limited in traditional variety.
The hotel's pool is another highlight, often described for its large size, perfect temperature and serene setting amidst lush gardens. While some maintenance issues like chipping paint and falling leaves are mentioned, they are minor in comparison to the pool's overall attractiveness and usability. The beachfront area, despite some rocky patches, is well-maintained and provides guests with private, comfortable lounging spaces.
The hotel staff consistently earns accolades for their friendliness, attentiveness and professionalism, contributing significantly to the overall positive guest experience. Housekeeping maintain the rooms and common areas to a high standard, though occasional issues with dust or minor wear and tear are noted. Cleanliness across the board, from rooms to common areas, is generally well-regarded, ensuring a pleasant stay for most visitors.
For families, AzulPitaya Beach Front Hotel offers a welcoming and safe environment. The hotel's family-friendly atmosphere is evident in both the services provided and the setting with plenty of children and families enjoying the comprehensive amenities. The attention to detail in catering to family needs, along with the presence of friendly staff, makes it an excellent choice for those traveling with kids.
Though there are a few areas for improvement such as expanding the breakfast menu, maintaining the pool area and upgrading Wi-Fi connectivity to ensure consistent service throughout the property, AzulPitaya Beach Front Hotel stands out as a top destination in Sayulita. Its combination of a prime beachfront location, spacious and comfortable rooms, exceptional staff service and a serene atmosphere make it a favored choice for both relaxation and adventure.
Xan Ha Apartments is a hidden gem located in a quiet and secluded area of Tulum, offering a peaceful retreat for those looking to disconnect and rest. While a car, bike or scooter is necessary to travel to the city center or beach, guests appreciated the peaceful surroundings and easy access to restaurants and shops once they had transportation. The hotel offers a decent breakfast included in the room rate with mixed opinions from guests about the options available. The spacious and well-equipped rooms are highly praised with some guests reporting issues with odours and leaky toilets. However, overall the rooms are clean and feature thoughtful touches such as towel service and toiletry kits. The hotel is highly recommended for its beautiful and clean facilities with friendly and attentive staff making for a comfortable and enjoyable stay. The wifi is reliable and fast and the pool and garden offer a haven of peace and relaxation amid lots of trees. The hotel offers free and convenient parking right in front of the property, making it a great option for those driving. The comfortable and large beds offer a great night's sleep with some minor issues reported with temperature controls and bed firmness. The hotel is suitable for guests with disabilities, but one potential downside mentioned was a lack of towels at the pool and low water pressure in the showers. Overall, Xan Ha Apartments is a great choice for those seeking a peaceful and comfortable stay in Tulum.
Metria Hotel in León is highly praised by guests for various aspects, starting with its excellent location. Positioned near major attractions like the Poliforum convention center, the Football stadium and the Fair grounds, it offers both leisure and business travelers easy access to a variety of restaurants, shopping centers and the downtown area. The hotel's prime location is complemented by modern, spacious and clean rooms that ensure comfort for visitors.
The breakfast experience at Metria Hotel stands out with guests frequently commending the varied and delicious buffet, often giving it a perfect score. The excellent quality of food, along with promotions like a 2x1 deal on weekends, makes it a delightful start to the day. The extensive and economical Sunday buffet is particularly well-received. Although there are minor criticisms about options and certain charges, the overall sentiment is exceedingly positive.
Dinner at Metria Hotel earns general plaudits for food quality and service. Guests appreciate the delicious and varied offerings at reasonable prices with the buffet at night being especially noted. While some desire a broader menu and enhanced service, particularly at breakfast, the overall dining experience remains favorable.
The hotel rooms are another highlight, frequently described as spacious, comfortable and exceptionally clean. The modern decor and amenities, including comfortable beds and well-equipped bathrooms, enhance the guest experience. Despite occasional issues like delays in room availability, the overall impression is one of satisfaction.
Exceptional cleanliness is a hallmark of Metria Hotel with guests consistently noting the spotless conditions throughout the hotel. The meticulous upkeep extends from the rooms to public areas and the pool, although there are rare instances of minor maintenance concerns.
Staff service at Metria Hotel is commendable with guests frequently highlighting the friendliness and professionalism of the employees. The reception, restaurant and housekeeping teams, in particular, receive high praise for their attentiveness and efficiency, contributing to a pleasant and welcoming atmosphere.
The pool area offers a comfortable and enjoyable experience, especially for families. While the pool is generally appreciated for its cleanliness and warmth, there are suggestions for expansion and improvements in cleanliness and accessibility.
The parking facilities at the hotel receive mixed reviews. The security and spaciousness of the underground parking are praised, although overcrowding during peak times and minor maintenance issues are noted. Despite these drawbacks, the parking is generally seen as convenient and secure.
Family-friendly features of the hotel include spacious rooms, a perfect pool for all ages and thoughtful amenities for children. The staff’s attentive service further enhances the family experience, making the hotel a favored choice for those traveling with kids.
The beds at Metria Hotel are largely praised for their comfort and cleanliness, contributing to a restful stay. While a few guests find the beds too firm, the majority view them positively, noting their quality as a significant feature.
Metria Hotel has built a reputation that aligns closely with five-star expectations. Guests appreciate its modern facilities, excellent cleanliness, favorable location and attentive service. While a few reviews indicate areas for improvement to fully meet luxury standards, the overall sentiment is that the hotel offers an exceptional experience.
For business travelers, the hotel provides a conducive environment with modern and clean facilities, a fully equipped conference hall and a business center. It is highly regarded for its service quality and amenities that cater well to business needs.
The hotel’s accessibility is another strong point with features that make it convenient for guests with disabilities. Elevator access, wheelchair-friendly design and accessible amenities like the pool enhance comfort and ease of movement.
In summary, Metria Hotel in León is a highly recommended destination for various types of travelers, offering an excellent location, modern facilities, delicious dining options and outstanding service.