Hotel Hacienda at Ontario Ranch garners positive feedback for several key aspects, making it a popular choice among travelers. Guests widely appreciate its prime location, situated conveniently close to Kaiser Hospital, Ontario airport, major freeways and numerous dining options. This strategic placement makes it particularly suitable for business travelers needing access to client offices, as well as visitors seeking ease of mobility and ample parking right in front of their rooms.
The rooms at Hotel Hacienda continually impress guests with their cleanliness, spaciousness and modern updates. Many highlight the rooms as clean, odor-free and true to the online images. The generous counter space in the bathrooms and the well-maintained utilities add to the comfort, making the stay pleasant. Housekeeping receives praise for its diligence, contributing to the fresh, warm and welcoming environment.
The staff at Hotel Hacienda is frequently commended for their friendliness and exceptional service. Both the owner and front desk personnel are noted for their accommodating and responsive nature, providing warm assistance both day and night. This exceptional service enhances the overall visitor experience, despite a few mentions of occasional lack of smiles at the front desk.
Cleanliness is a strong point for the hotel with many guests consistently describing the property and rooms as very clean and well-maintained. Positive feedback highlights the safety and comfort of the environment with clean and warm rooms that families can enjoy. Though there are some isolated complaints regarding dirty floors, showers and occasional pests, these do not overshadow the general satisfaction with the hotel's cleanliness standards.
While the breakfast offerings receive mixed reviews, it is noted that light options such as juice, coffee and granola bars are provided. Some guests feel the breakfast is more of a snack than a meal, but it remains an added convenience during the stay.
Parking at the hotel presents a mixed experience. Although there are plenty of parking spaces, they can fill up, especially at night. The size of the parking spots is considered small by some, causing a sense of crowding. During the day, parking issues seem less prevalent, but the occasional need to find alternative parking, such as at a nearby Denny's, has raised safety concerns for some guests.
Bed comfort at the hotel also receives mixed feedback. Many guests find the beds comfortable, spacious and enjoyable, describing them as ultra-comfortable. However, a few guests report the beds being too firm or hard with some discomfort due to the mattress springs.
In summary, Hotel Hacienda at Ontario Ranch is highly recommended for its excellent location, clean and spacious rooms, friendly staff and overall comfort. While there are minor areas for improvement, the positive aspects create a compelling option for travelers.
Country Inn Ontario is praised for its advantageous location, offering convenient access to amenities and easy freeway access, making it ideal for travelers exploring the suburbs of Los Angeles. Guests appreciate its proximity to dining options, particularly fast food restaurants, adding to its appeal for those prioritizing convenience and affordability.
While the breakfast experience at the hotel is mixed, some guests enjoy the hearty offerings like waffles in a clean atmosphere. However, inconsistencies in breakfast availability and the limited variety of items have left others wanting more, indicating room for improvement in communication and menu expansion.
Room quality presents varied experiences. While some guests find their accommodations clean and comfortable, many others note the need for significant updates and better maintenance. Reports of cleanliness issues, such as leftover hair and unpleasant odors, point to discrepancies between online representations and actual conditions, suggesting potential guests manage their expectations.
Cleanliness is a critical area of concern, with many guests reporting dirt, unpleasant smells, and maintenance issues. While some mention clean spaces, most feedback highlights neglect, with frequent mentions of pests and dated facilities, affecting overall guest satisfaction.
Despite these challenges, Country Inn Ontario's staff earns high praise for their friendliness and dedication. Guests consistently commend the staff for their warm and helpful service, highlighting their readiness to assist and resolve concerns promptly. This positive interaction enhances the overall guest experience, leaving a lasting impression of the staff's commitment to customer service.
Strategically located in Upland, the Super 8 by Wyndham Upland Ontario CA is highly appreciated for its convenient proximity to restaurants, shopping centers and essential services. The hotel's location near Highway 10 and the freeway makes it accessible for both business and leisure travelers, while its closeness to the airport further adds to its appeal.
Guests found the rooms spacious and well-furnished with a range of amenities including fridges, microwaves, irons, hairdryers and TVs. Many visitors praised the cleanliness of the rooms and bathrooms and some particularly enjoyed the comfortable king beds. However, there were several complaints about cleanliness and maintenance issues, along with noise disturbances from the nearby freeway and thin walls.
The staff at this hotel received mixed reviews. While many guests found the employees friendly, welcoming and attentive, others reported instances of rude or dismissive behavior, especially from certain night staff. Housekeeping generally received positive feedback for their friendliness and service.
Breakfast offerings were a significant point of contention with many guests expressing dissatisfaction over the minimal options available. The breakfast typically consisted of coffee, granola bars and energy bars, lacking variety and basic items like fresh fruit or cereal.
In summary, Super 8 by Wyndham Upland Ontario CA is praised for its excellent location, spacious rooms and generally attentive staff. However, it has notable areas for improvement, especially in terms of breakfast quality, room cleanliness and overall maintenance. This makes it a reasonable option for those prioritizing convenience and basic comfort with tempered expectations regarding amenities and service.
The Wigwam Motel offers a charming pool area that has garnered much praise from its guests. Descriptions frequently highlight the pool as very clean, well-kept and ideal for a refreshing dip, especially for travelers journeying along Route 66. The pool is described as small but exudes a lovely and relaxing atmosphere, perfect for cooling off. Although not equipped with evening lighting and occasionally found in need of a quick clean, overall, the pool provides a pleasant and beautiful spot to unwind. With kind and helpful staff ensuring the pool area remains inviting, it stands out as a refreshing and welcome amenity for guests looking to relax.
The pool at Hotel Seville - Ontario Airport/Chino is consistently described as clean with maintenance clearly prioritized. Despite the pool's modest size and its location in the middle of the parking lot, it offers a pleasant appearance that appeals to guests. However, some guests felt the pool area was somewhat small, which might not match expectations set by promotional photos. The pool's early closing time during summer months was a minor inconvenience for some. Additionally, the presence of bees around the pool area was noted. Overall, for those simply looking to take a swim, the pool meets basic requirements, although it doesn't appear to be a standout feature of the hotel.