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Hilton Garden Inn Rapid City

Rapid City , 815 East Mall Drive (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Garden Inn Rapid City is a top-notch hotel with exceptional staff. Guests rave about the clean and comfortable amenities that are maintained impeccably by the courteous and kind staff. The hotel's food and service are also excellent with friendly and nice staff. Even in times of confusion, the staff goes above and beyond to ensure a memorable stay. Ross at the front desk is particularly amazing, according to guests. While there were a few negative reviews, most guests agree that the staff made all the difference in their stay at the Hilton Garden Inn Rapid City.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Room This room features a seating area with a flat-screen cable TV and a work desk. A microwave, small fridge, and coffee-making facilities are also included.

Double Room with Two Double Beds - Non-Smoking This room features a seating area with a flat-screen cable TV and a work desk. A microwave, small fridge, and coffee-making facilities are also included.

Deluxe Queen Room with Two Queen Beds This spacious room features a seating area with a flat-screen cable TV and a work desk. A microwave, small fridge, and coffee-making facilities are also included.

Junior King Suite with Sofa Bed Offering free Wi-Fi and a flat-screen TV, this suite includes a separate living area with a sofa bed.

One-Bedroom King Suite This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.

Queen Room with Two Queen Beds and Accessible Tub - Mobility Access This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 2 beds.

Deluxe King Room with Sofa Bed The unit has 2 beds.

About Hilton Garden Inn Rapid City

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Guest Reviews

8.8

Excellent

Location

Located in the heart of Rapid City, Hilton Garden Inn offers a great experience for travelers looking to explore the Black Hills. The hotel's convenient location allows for easy access to popular sites such as Badlands National Park, Mount Rushmore and Custer State Park. Guests have praised the handy location and it's proximity to the airport and freeway. Plus, food enthusiasts will love the nearby great Mexican restaurant. With so much to see and do in the area, this hotel is the perfect location for a memorable vacation. Don't miss out, book your stay today!

Breakfast

Guests of the Hilton Garden Inn Rapid City can enjoy a delicious continental breakfast in the hotel restaurant for a fee of $9 per person. Many guests have raved about the quality of the breakfast, describing it as "very good", "great" and "delicious". However, some guests have expressed disappointment with the breakfast, commenting that it was "only fair", "disappointing" and "awful". Some guests also found the breakfast to be somewhat expensive with one guest feeling that it was larger than they really wanted. Unfortunately, there were also a few complaints that breakfast was not included despite being advertised. Despite these mixed reviews, for the most part guests seem to be happy with the breakfast offering at the Hilton Garden Inn Rapid City.

Rooms

The Hilton Garden Inn Rapid City offers comfortable and stylish rooms that are perfect for a relaxing hotel stay. Guests rave about the spacious and well-appointed rooms, which are clean, quiet and welcoming. The modern look of the hotel is a highlight for many and the beds and pillows are top-notch - ensuring a good night's sleep. The location is great with easy access and friendly staff. While some guests find the older property a little beat up, overall, the clean and comfortable rooms make for a great stay. Plus with convenient USB-A plugs to charge devices and no annoying fan in the bathroom, it's the little touches that make a big difference.

Cleanliness

If you're searching for a clean and comfortable stay in Rapid City, you won't be disappointed with Hilton Garden Inn. The property is consistently described as "nice and clean" and "very clean and comfortable" by guests with mention of the hardworking cleaning staff. The pool and hot tub are also noted for being well-maintained. In addition to cleanliness, the hotel's prime location and ease of access are also praised. While some guests noted that the bathroom could have been cleaner, overall, Hilton Garden Inn Rapid City offers a top-notch stay for those prioritizing cleanliness.

Staff

The Hilton Garden Inn Rapid City has a reputation for its amazing staff. The hotel is known for its clean and comfortable amenities that are maintained impeccably by the courteous and kind staff. Upon check-in, guests are greeted by gentlemen who go above and beyond to make their stay as pleasant as possible. The hotel also boasts excellent food and service being served by friendly and nice staff. Even in times of confusion such as a 1 am fire alarm or a confusing conversation with the desk staff, most employees were wonderful in handling the situation. Guests appreciate the extra effort that the staff put in to ensure that their stay is a memorable one. Ross at the front desk, in particular, was described as amazing by guests who were pleased with his friendly personality. Though there were a few negative reviews, most guests agree that the staff made all the difference in their stay at the Hilton Garden Inn Rapid City.

Yes, Hilton Garden Inn Rapid City has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Garden Inn Rapid City.

No, Hilton Garden Inn Rapid City doesn't allow dogs.

No, parking facilities aren't available at Hilton Garden Inn Rapid City.

Yes, Hilton Garden Inn Rapid City has a gym.

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