Terrestre, a Member of Design Hotels, offers a captivating retreat in a serene and secluded beachfront location, surrounded by dune vegetation and the Oaxacan jungle. Guests are enchanted by the nearly empty beaches, which provide a peaceful backdrop perfect for relaxation and an escape from urban life. The hotel's design and architecture, which are seamlessly integrated into the natural surroundings, enhance the luxurious experience, making it an ideal spot for meditation and high-end design appreciation. Its proximity to notable locations like Casa Wabi and nearby beaches adds to its charm, despite the challenging journey along narrow, bumpy dirt roads.
The breakfast at Terrestre is well-received for its buffet style offering natural juices and varied, tasty food. The inclusion of breakfast and dinner in the package is particularly appreciated due to the hotel's remote location. However, there is room for improvement in variety and the overall dining experience. Additionally, the dinner often delights with fresh, well-prepared dishes, though some guests feel the options are limited and the quality not always aligned with the hotel's luxurious standards.
Rooms are praised for their spaciousness, comfort, stunning design and luxurious materials. The addition of private pools in each room and the unique open-air bathrooms enhance the special experience. However, the lack of air conditioning, occasional water pressure issues and concerns with noise and cleanliness suggest areas for improvement.
The cleanliness of the hotel receives mixed feedback. While some guests find the property clean and meticulously designed, others report issues such as dirty private pools and the presence of insects. Consistency in cleanliness and upkeep appears necessary to meet guest expectations fully.
Staff interactions are generally positive with many guests finding the team friendly, attentive and accommodating, though some feedback highlights issues with service speed and training.
The spa and pool facilities receive positive marks for their design and the relaxation they offer, despite occasional issues with cleanliness and facility functionality. The rooftop pool, in particular, is noted as spectacular, significantly enhancing the overall guest experience.
Terrestre encapsulates a blend of barefoot luxury and high-end amenities, offering a unique and upscale experience that many guests find super special. However, there are some aspects, like service and dining variety, that could be refined to align fully with the expected five-star standards. Overall, Terrestre provides a distinct and elegant stay, perfect for those looking to reconnect with nature and enjoy the sublime surroundings of Puerto Escondido.
Vivo Resorts offers a tranquil and luxurious retreat for those seeking an escape from the bustle of city life. Located on the breathtaking Oaxacan coast, the resort provides an idyllic setting with stunning beachfront views. Its well-maintained premises, featuring a sprawling complex with infinity pools seamlessly integrating into the natural landscape, are consistently praised for their cleanliness and upkeep.
The resort excels in delivering high-quality culinary experiences. Guests are delighted by the satisfying breakfast offerings and exceptional dinner menus, even though menu variety and some service inefficiencies present minor challenges. Vivo Resorts' accommodations are noted for their spaciousness, comfort, and stunning views, making them ideal for families and long stays. While breathtaking vistas and modern amenities contribute to a relaxing stay, improvements in room maintenance and cleanliness could enhance the guest experience.
Service at Vivo Resorts is characterized by friendliness and attentiveness. Staff members, particularly those at reception, receive commendations for their efforts to ensure a pleasant stay, although some guests suggest further training in customer service and language proficiency could be beneficial.
Guests enjoy the serene beach setting, with the opportunity to witness whales and dolphins, though swimming is cautioned against due to strong waves. Despite the resort's remote location, approximately 30-35 minutes from Puerto Escondido and accessible by dirt road, the stunning scenery and tranquility provide a worthwhile escape.
Overall, Vivo Resorts shines as a serene and luxurious destination, offering excellent dining, well-equipped accommodations, and picturesque surroundings, perfect for those prioritizing relaxation and natural beauty. Addressing minor logistical and service aspects would enhance its already positive reputation.