With unparalleled hospitality and luxurious accommodation, Keio Plaza Hotel Sapporo is one of the most convenient and elegant hotels for travellers of all kinds. The hotel is located very close to the Sapporo station, making travelling to and from the hotel a breeze, while the hotel's restaurant offers exquisite dining options.
Summary of reviews
Keio Plaza Hotel Sapporo is highly regarded for its excellent location, exceptional breakfast offerings, commendable dinner options, comfortable rooms and high standards of cleanliness. Situated within a short walking distance from JR Sapporo Station and close to various shopping destinations and attractions like Odori Park and the botanical gardens, the hotel is conveniently positioned for both leisure and business travelers. The proximity to transportation options, including a direct airport bus stop, further enhances its accessibility.
Guests frequently praise the breakfast experience, which features a wide and delicious variety of Japanese and Western dishes, making it a noteworthy highlight of their stay. The 22nd-floor set breakfast with a city view is particularly lauded and the service provided by the breakfast staff is frequently described as pleasant and helpful. Dinner options, although somewhat limited, are still highly appreciated for their quality with the restaurant Akizu receiving special mention.
The rooms at Keio Plaza Hotel Sapporo are generally comfortable, clean and spacious, often exceeding the average size of Japanese hotel rooms. Families find the quadruple rooms particularly accommodating and well-equipped with amenities like multiple bathrooms. Despite some remarks about older décor and compact room sizes, the overall cleanliness and maintenance are praised with the hotel staff’s efforts to upgrade rooms enhancing the guest experience.
The cleanliness of the hotel is a consistent point of positive feedback with both the rooms and common areas being well-maintained. Daily housekeeping ensures a tidy environment and the hotel staff are frequently commended for their lovely and helpful service.
The staff's hospitality and professionalism further elevate the guest experience. The front desk staff are particularly helpful, assisting with requests and providing local recommendations. The efficiency and friendliness of the concierge and service teams make for a smooth check-in and check-out process. Many guests highlight the staff’s proficient English skills and effective problem-solving abilities.
Free Wi-Fi at the hotel is generally reliable and fast, meeting most guests' needs for a steady internet connection. While some found the Wi-Fi connection process a bit complicated, the overall sentiment is favorable.
Parking is conveniently located and efficient, though it comes with an additional charge. Toyota Rent-a-car services on-site add extra convenience for those needing rental vehicles.
The hotel is an excellent choice for families, offering spacious rooms and thoughtful amenities tailored to children. The family-friendly environment, coupled with the convenience of multiple power outlets and easy access to attractions, makes it a favorable option for family stays.
Beds are generally comfortable with many guests appreciating their coziness and sufficient size. While some varied preferences for bed firmness were noted, the overall feedback indicates a good night's sleep for most.
For business travelers, Keio Plaza Hotel Sapporo offers a professional environment with suitable amenities and comfortable rooms, making it a cost-effective choice. The strategic location further supports the convenience for business purposes.
Lastly, the hotel exudes a luxurious feel that often exceeds expectations. Elegant interiors, a stylish ambiance and luxurious amenities, coupled with exceptional service, create a high-end experience that is frequently highlighted by guests.
Overall, Keio Plaza Hotel Sapporo provides a well-rounded and delightful stay experience with its convenient location, clean and comfortable accommodations, excellent food offerings and professional and friendly staff, making it a highly recommended choice for a variety of travelers.