Keio Plaza Hotel Sapporo
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With unparalleled hospitality and luxurious accommodation, Keio Plaza Hotel Sapporo is one of the most convenient and elegant hotels for travellers of all kinds. The hotel is located very close to the Sapporo station, making travelling to and from the hotel a breeze, while the hotel's restaurant offers exquisite dining options.
Summary of reviewsKeio Plaza Hotel Sapporo is highly regarded for its excellent location, exceptional breakfast offerings, commendable dinner options, comfortable rooms and high standards of cleanliness. Situated within a short walking distance from JR Sapporo Station and close to various shopping destinations and attractions like Odori Park and the botanical gardens, the hotel is conveniently positioned for both leisure and business travelers. The proximity to transportation options, including a direct airport bus stop, further enhances its accessibility.
Guests frequently praise the breakfast experience, which features a wide and delicious variety of Japanese and Western dishes, making it a noteworthy highlight of their stay. The 22nd-floor set breakfast with a city view is particularly lauded and the service provided by the breakfast staff is frequently described as pleasant and helpful. Dinner options, although somewhat limited, are still highly appreciated for their quality with the restaurant Akizu receiving special mention.
The rooms at Keio Plaza Hotel Sapporo are generally comfortable, clean and spacious, often exceeding the average size of Japanese hotel rooms. Families find the quadruple rooms particularly accommodating and well-equipped with amenities like multiple bathrooms. Despite some remarks about older décor and compact room sizes, the overall cleanliness and maintenance are praised with the hotel staff’s efforts to upgrade rooms enhancing the guest experience.
The cleanliness of the hotel is a consistent point of positive feedback with both the rooms and common areas being well-maintained. Daily housekeeping ensures a tidy environment and the hotel staff are frequently commended for their lovely and helpful service.
The staff's hospitality and professionalism further elevate the guest experience. The front desk staff are particularly helpful, assisting with requests and providing local recommendations. The efficiency and friendliness of the concierge and service teams make for a smooth check-in and check-out process. Many guests highlight the staff’s proficient English skills and effective problem-solving abilities.
Free Wi-Fi at the hotel is generally reliable and fast, meeting most guests' needs for a steady internet connection. While some found the Wi-Fi connection process a bit complicated, the overall sentiment is favorable.
Parking is conveniently located and efficient, though it comes with an additional charge. Toyota Rent-a-car services on-site add extra convenience for those needing rental vehicles.
The hotel is an excellent choice for families, offering spacious rooms and thoughtful amenities tailored to children. The family-friendly environment, coupled with the convenience of multiple power outlets and easy access to attractions, makes it a favorable option for family stays.
Beds are generally comfortable with many guests appreciating their coziness and sufficient size. While some varied preferences for bed firmness were noted, the overall feedback indicates a good night's sleep for most.
For business travelers, Keio Plaza Hotel Sapporo offers a professional environment with suitable amenities and comfortable rooms, making it a cost-effective choice. The strategic location further supports the convenience for business purposes.
Lastly, the hotel exudes a luxurious feel that often exceeds expectations. Elegant interiors, a stylish ambiance and luxurious amenities, coupled with exceptional service, create a high-end experience that is frequently highlighted by guests.
Overall, Keio Plaza Hotel Sapporo provides a well-rounded and delightful stay experience with its convenient location, clean and comfortable accommodations, excellent food offerings and professional and friendly staff, making it a highly recommended choice for a variety of travelers.
Categories
Guests frequently praise the breakfast experience, which features a wide and delicious variety of Japanese and Western dishes, making it a noteworthy highlight of their stay. The 22nd-floor set breakfast with a city view is particularly lauded and the service provided by the breakfast staff is frequently described as pleasant and helpful. Dinner options, although somewhat limited, are still highly appreciated for their quality with the restaurant Akizu receiving special mention.
The rooms at Keio Plaza Hotel Sapporo are generally comfortable, clean and spacious, often exceeding the average size of Japanese hotel rooms. Families find the quadruple rooms particularly accommodating and well-equipped with amenities like multiple bathrooms. Despite some remarks about older décor and compact room sizes, the overall cleanliness and maintenance are praised with the hotel staff’s efforts to upgrade rooms enhancing the guest experience.
The cleanliness of the hotel is a consistent point of positive feedback with both the rooms and common areas being well-maintained. Daily housekeeping ensures a tidy environment and the hotel staff are frequently commended for their lovely and helpful service.
The staff's hospitality and professionalism further elevate the guest experience. The front desk staff are particularly helpful, assisting with requests and providing local recommendations. The efficiency and friendliness of the concierge and service teams make for a smooth check-in and check-out process. Many guests highlight the staff’s proficient English skills and effective problem-solving abilities.
Free Wi-Fi at the hotel is generally reliable and fast, meeting most guests' needs for a steady internet connection. While some found the Wi-Fi connection process a bit complicated, the overall sentiment is favorable.
Parking is conveniently located and efficient, though it comes with an additional charge. Toyota Rent-a-car services on-site add extra convenience for those needing rental vehicles.
The hotel is an excellent choice for families, offering spacious rooms and thoughtful amenities tailored to children. The family-friendly environment, coupled with the convenience of multiple power outlets and easy access to attractions, makes it a favorable option for family stays.
Beds are generally comfortable with many guests appreciating their coziness and sufficient size. While some varied preferences for bed firmness were noted, the overall feedback indicates a good night's sleep for most.
For business travelers, Keio Plaza Hotel Sapporo offers a professional environment with suitable amenities and comfortable rooms, making it a cost-effective choice. The strategic location further supports the convenience for business purposes.
Lastly, the hotel exudes a luxurious feel that often exceeds expectations. Elegant interiors, a stylish ambiance and luxurious amenities, coupled with exceptional service, create a high-end experience that is frequently highlighted by guests.
Overall, Keio Plaza Hotel Sapporo provides a well-rounded and delightful stay experience with its convenient location, clean and comfortable accommodations, excellent food offerings and professional and friendly staff, making it a highly recommended choice for a variety of travelers.
Luxury Hotel
This 5-star hotel provides modern accommodations and an extensive array of dining options with seven on-site restaurants. Guests can enjoy an indoor pool and its prime central location, making it a well-established choice for a sophisticated stay.
Family Friendly Hotel
Keio Plaza Hotel Sapporo offers amenities to make children's stays more comfortable. The hotel can also assist in planning surprise anniversaries, making stays more memorable.
Hotel near Nightlife Spots
Located near Sapporo Station, this hotel offers convenient transportation links and is within a reasonable distance of Susukino's nightlife. It’s a practical choice for guests seeking both accessibility and entertainment.
Hotel with Swimming Pool
This hotel includes a swimming pool and is conveniently located near Sapporo Station, making it easily accessible. It is well-maintained and offers smooth check-in and great breakfast.
Pool Lap Lanes
Business Hotel
This hotel is well-suited for business travelers, offering comprehensive meeting and event facilities. While specific details are not available in the provided data, its reputation suggests it provides necessary business amenities and services.
Accessible Hotel
The Keio Plaza Hotel Sapporo provides an accessible room, specifically a premium universal room, located on the 21st floor. This room is designed to be safe and comfortable for guests using wheelchairs or the elderly, featuring an electric bed and proximity to the elevator.
Hotel with Pool Lap Lanes
Guest Reviews
Keio Plaza Hotel Sapporo boasts an excellent location for guests wanting to explore the city. The hotel is conveniently situated within a short walking distance—typically about 5-10 minutes—from JR Sapporo Station, making it easy for travelers to access various transportation options. The proximity to the station is complemented by nearby shopping destinations and several convenience stores, ensuring guests have everything they need close at hand. Notably, the hotel is also strategically placed for easy access to notable attractions such as Odori Park and the botanical gardens, providing pleasant walks for visitors.
The hotel's location also proves practical for those arriving from or heading to New Chitose Airport with the airport bus stopping directly at the hotel. This convenience is particularly appreciated during snowy conditions, as guests can avoid dragging luggage through the snow. Additionally, the hotel offers direct access to bus stations, making it simple and hassle-free to catch transfers.
While some guests mentioned it takes a bit longer to reach the main downtown nightlife and certain attractions, overall, the central placement close to Sapporo Station and surrounding amenities makes Keio Plaza Hotel Sapporo a well-maintained and appreciated choice for many travelers.
Keio Plaza Hotel Sapporo offers an exceptional breakfast experience that consistently receives high praise from guests. The breakfast buffet is notable for its wide variety and delicious options, including both Japanese and Western dishes. Guests particularly appreciate the sushi, fresh vegetable salads and locally sourced ingredients, which add a unique touch to the morning meal. The set breakfast on the 22nd floor, offering a stunning city view, is highlighted as luxurious and amazing.
The buffet spread is described as sumptuous and fulfilling with many stating it exceeded their expectations. The extensive selection features everything from traditional Hokkaido specialties like pork bowl and soup curry to delightful self-serve parfaits and sparkling wine. The service provided by the breakfast staff is also frequently mentioned as pleasant and helpful.
Some guests noted minor areas for improvement, such as the desire for more fruit options or ice cream. Despite these few critiques, the overwhelming sentiment is one of satisfaction and enjoyment, making the breakfast at Keio Plaza Hotel Sapporo a standout feature worth experiencing.
Keio Plaza Hotel Sapporo offers a commendable dining experience, characterized by a variety of food options that cater to different tastes. Guests found the dinner options to be satisfactory and reasonable with some describing their dinner as amazing. The dinner at Akizu, in particular, seemed noteworthy. The hotel's luxurious ambiance extends to its club lounge, which provides a comfortable space for relaxation. Though there might be limited dining options overall, the quality of the food, including a delicious breakfast buffet and standout tomato juice, compensates well. Additionally, the live demonstration of breakfast sweets adds a touch of uniqueness to the dining experience.
Keio Plaza Hotel Sapporo offers a generally positive room experience characterized by comfort, cleanliness and spaciousness. Many guests appreciated the spacious and clean rooms, noting that these accommodations often exceed the average size found in other Japanese hotels. The rooms are described as cozy, comfortable and equipped with good lighting, creating a bright and welcoming atmosphere.
Families, especially those with children, found the quadruple rooms particularly enjoyable, thanks to the ample space and additional features such as two bathrooms. The sound insulation in the rooms ensures a quiet and peaceful stay for guests. Some rooms also provide pleasant city views, adding to the overall experience.
While the hotel has modern elements and several rooms have been renovated, some guests remarked on the overall condition being a bit old and encountered small and compact rooms, particularly for three beds. A few noted issues with room design and limited amenities like USB ports. Despite occasional criticism regarding room size and older decor, the efforts of the staff to upgrade rooms and maintain cleanliness are frequently highlighted.
The convenient location near the main station and shopping areas, along with the helpful and thoughtful staff, enhances the stay experience. Overall, Keio Plaza Hotel Sapporo provides a comfortable and tranquil retreat with mostly spacious and well-maintained rooms, catering well to both individual travelers and families.
Keio Plaza Hotel Sapporo receives numerous positive comments regarding its beds from its guests. Many appreciate the comfortable and cozy vibe of the beds, describing them as sufficient in size and very comfortable, ensuring a good night's sleep. The rooms are noted for being large with some accommodating multiple beds, which guests found useful. However, preferences for bed firmness varied with some mentioning that the beds were on the harder side while others found them sufficiently soft and luxurious with high-quality bedding. Concerns about pillow softness were apparent with a few guests wishing for additional pillows. Nevertheless, the overall feedback highlights that the beds were generally very comfortable, clean and allowed guests to have a restful stay, contributing to their fantastic overall experience at the hotel.
Keio Plaza Hotel Sapporo receives high praise for its cleanliness and overall comfort. Guests frequently comment on the well-kept and well-maintained conditions of the rooms and facilities. The rooms, noted for their spaciousness and value for money, are consistently described as clean and tidy. The hotel environment is commended for being very clean and modern with immaculate facilities from the breakfast area to the amenities provided.
The hotel staff also contribute significantly to the positive guest experience, offering lovely and helpful service. Daily room service ensures rooms remain in top condition throughout guests' stays. While there were some isolated comments regarding minor cleanliness issues, including a small bathroom size and occasional dust in the air purifiers, these are the exceptions in an otherwise overwhelmingly positive set of reviews.
The hotel’s convenient location, clean environment and thorough housekeeping make it a reliable choice for travelers seeking comfort and cleanliness in Sapporo.
The staff at Keio Plaza Hotel Sapporo have garnered much praise for their exceptional hospitality and professionalism. Guests frequently mention the friendliness, warmth and helpfulness of the personnel. The front desk staff, in particular, are noted for their cooperative nature and willingness to assist with requests such as restaurant reservations and local recommendations, even during late hours.
The concierge and service teams are recognized for their attentive and accommodating service, often going above and beyond to ensure a pleasant stay. Reports highlight a smooth check-in and check-out process, indicating efficient handling by the staff. Many guests appreciate the courteous and polite demeanor of the hotel employees, including housekeeping and bellboy staff, who are attentive and quick to respond to guest needs.
A recurring theme in the reviews is the staff's ability to communicate effectively with many guests noting satisfactory English support. This, combined with the staff's cordial problem-solving abilities and high service level, contributes to an overall positive impression. The hotel is well-managed and the staff's dedication to service excellence does not go unnoticed.
While a few reviews point out moments of perceived coldness or lack of charm compared to other hotels, these instances seem to be exceptions rather than the norm. Generally, the staff at Keio Plaza Hotel Sapporo are described as kind with a significant number of guests commending their professionalism, courtesy and the welcoming atmosphere they create.
The Wi-Fi at Keio Plaza Hotel Sapporo generally receives positive feedback from guests. Many reviewers highlight that the internet speed is fast and stable and the connection is both strong and reliable. The free Wi-Fi consistently meets or even exceeds expectations, making it convenient for guests. Additionally, the availability of an internet cable on loan adds to the convenience. However, some guests find the process of connecting to the Wi-Fi complicated, noting issues like having to reconnect during longer stays and facing difficulty in finding the WiFi password. These minor challenges aside, the overall sentiment towards the hotel's Wi-Fi is favorable with most guests appreciating its performance and reliability.
Keio Plaza Hotel Sapporo offers a convenient and connected car park, making it a hassle-free option for guests. Overnight parking is available, although it comes with an additional charge of 1500 yen per night. Despite the cost, the process remains simple and many find the parking comfortable and easy to use with ample spots available. The parking is particularly easy thanks to the simple procedures. Additionally, having Toyota Rent-a-car services on site adds extra convenience for those needing a rental vehicle. Although there are occasional complaints about high fees and some construction-related difficulties, overall parking at the hotel is convenient and efficient.
Keio Plaza Hotel Sapporo is an excellent choice for families looking to visit the city with kids. The hotel offers a range of family-friendly amenities and room types that guests have found particularly beneficial. Families appreciate the spacious quadruple and family suite rooms, which comfortably accommodate up to four people and often include multiple bathrooms – a significant convenience. The hotel also goes the extra mile by providing kids toiletries, pyjamas and child-friendly toilet seats.
The overall ambience is clean and well-maintained, ensuring a pleasant stay for all family members. The hotel's thoughtful details, such as comfortable beds and multiple power outlets in rooms, are also noted to add to the convenience. With easy access to the city's attractions and a convenient location for family trips, navigating Sapporo with children becomes less cumbersome.
Service tailored for families, including upgraded rooms that combine comfort with splendid city or mountain views, is highly praised. The hotel cafe even features cute desserts that delight children, making dining an enjoyable experience for the younger guests. Keio Plaza Hotel Sapporo stands out as a great option for family accommodations, providing various perks and amenities that cater to both parents and kids.
The Keio Plaza Hotel Sapporo is highly recommended for business travelers, offering an excellent balance of cost and benefit. The hotel's professional service and support from staff are frequently noted, ensuring a smooth business trip. The business center is well-regarded, featuring thoughtful arrangements and decorations, alongside convenient shops and a mall. Its strategic location makes it easy to navigate around the city for business purposes.
Rooms are praised for their size, which is larger compared to other Japanese hotels and are described as comfortable and fancy—ideal for business stays. The luxurious ambiance of the hotel adds to the overall positive experience. Amenities provided are suitable and perfect for business needs, making the hotel a great choice for hosting visitors.
However, one drawback mentioned is that the parking facilities may be insufficient for business use. Despite this, the Keio Plaza Hotel Sapporo stands out as a cost-effective option when compared to commuting back and forth, solidifying its reputation as a prime choice for business trips.
Keio Plaza Hotel Sapporo exudes a level of luxury that surpasses even a 4-star rating, from its elegant lobby to the magnificent rooms and common areas. The hotel combines a slightly traditional appearance with stylish interiors, creating a high-end atmosphere. Guests can enjoy the convenience of four elevators and a lavish ambiance throughout the property. The breakfast is frequently highlighted as being particularly luxurious, rounding out the overall high-end hotel experience. Services provided are highly worth the price with the luxurious design and amenities creating an atmosphere that consistently exceeds expectations. Lounge access and usage are somewhat limited, but these minor points do not detract from the overall luxurious feel that defines a stay at this hotel.
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Location
The hotel's location also proves practical for those arriving from or heading to New Chitose Airport with the airport bus stopping directly at the hotel. This convenience is particularly appreciated during snowy conditions, as guests can avoid dragging luggage through the snow. Additionally, the hotel offers direct access to bus stations, making it simple and hassle-free to catch transfers.
While some guests mentioned it takes a bit longer to reach the main downtown nightlife and certain attractions, overall, the central placement close to Sapporo Station and surrounding amenities makes Keio Plaza Hotel Sapporo a well-maintained and appreciated choice for many travelers.
Breakfast
The buffet spread is described as sumptuous and fulfilling with many stating it exceeded their expectations. The extensive selection features everything from traditional Hokkaido specialties like pork bowl and soup curry to delightful self-serve parfaits and sparkling wine. The service provided by the breakfast staff is also frequently mentioned as pleasant and helpful.
Some guests noted minor areas for improvement, such as the desire for more fruit options or ice cream. Despite these few critiques, the overwhelming sentiment is one of satisfaction and enjoyment, making the breakfast at Keio Plaza Hotel Sapporo a standout feature worth experiencing.
Dinner
Rooms
Families, especially those with children, found the quadruple rooms particularly enjoyable, thanks to the ample space and additional features such as two bathrooms. The sound insulation in the rooms ensures a quiet and peaceful stay for guests. Some rooms also provide pleasant city views, adding to the overall experience.
While the hotel has modern elements and several rooms have been renovated, some guests remarked on the overall condition being a bit old and encountered small and compact rooms, particularly for three beds. A few noted issues with room design and limited amenities like USB ports. Despite occasional criticism regarding room size and older decor, the efforts of the staff to upgrade rooms and maintain cleanliness are frequently highlighted.
The convenient location near the main station and shopping areas, along with the helpful and thoughtful staff, enhances the stay experience. Overall, Keio Plaza Hotel Sapporo provides a comfortable and tranquil retreat with mostly spacious and well-maintained rooms, catering well to both individual travelers and families.
Beds
Cleanliness
The hotel staff also contribute significantly to the positive guest experience, offering lovely and helpful service. Daily room service ensures rooms remain in top condition throughout guests' stays. While there were some isolated comments regarding minor cleanliness issues, including a small bathroom size and occasional dust in the air purifiers, these are the exceptions in an otherwise overwhelmingly positive set of reviews.
The hotel’s convenient location, clean environment and thorough housekeeping make it a reliable choice for travelers seeking comfort and cleanliness in Sapporo.
Staff
The concierge and service teams are recognized for their attentive and accommodating service, often going above and beyond to ensure a pleasant stay. Reports highlight a smooth check-in and check-out process, indicating efficient handling by the staff. Many guests appreciate the courteous and polite demeanor of the hotel employees, including housekeeping and bellboy staff, who are attentive and quick to respond to guest needs.
A recurring theme in the reviews is the staff's ability to communicate effectively with many guests noting satisfactory English support. This, combined with the staff's cordial problem-solving abilities and high service level, contributes to an overall positive impression. The hotel is well-managed and the staff's dedication to service excellence does not go unnoticed.
While a few reviews point out moments of perceived coldness or lack of charm compared to other hotels, these instances seem to be exceptions rather than the norm. Generally, the staff at Keio Plaza Hotel Sapporo are described as kind with a significant number of guests commending their professionalism, courtesy and the welcoming atmosphere they create.
Wi-Fi
Parking
Family
The overall ambience is clean and well-maintained, ensuring a pleasant stay for all family members. The hotel's thoughtful details, such as comfortable beds and multiple power outlets in rooms, are also noted to add to the convenience. With easy access to the city's attractions and a convenient location for family trips, navigating Sapporo with children becomes less cumbersome.
Service tailored for families, including upgraded rooms that combine comfort with splendid city or mountain views, is highly praised. The hotel cafe even features cute desserts that delight children, making dining an enjoyable experience for the younger guests. Keio Plaza Hotel Sapporo stands out as a great option for family accommodations, providing various perks and amenities that cater to both parents and kids.
Business
Rooms are praised for their size, which is larger compared to other Japanese hotels and are described as comfortable and fancy—ideal for business stays. The luxurious ambiance of the hotel adds to the overall positive experience. Amenities provided are suitable and perfect for business needs, making the hotel a great choice for hosting visitors.
However, one drawback mentioned is that the parking facilities may be insufficient for business use. Despite this, the Keio Plaza Hotel Sapporo stands out as a cost-effective option when compared to commuting back and forth, solidifying its reputation as a prime choice for business trips.
Luxury
Yes, Keio Plaza Hotel Sapporo has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
No, a spa isn't available at Keio Plaza Hotel Sapporo.
No, Keio Plaza Hotel Sapporo doesn't allow dogs.
No, parking facilities aren't available at Keio Plaza Hotel Sapporo.
No, Keio Plaza Hotel Sapporo doesn't have a gym.
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