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Summary of reviewsGUAJIRA CASA DEL MAR consistently receives positive reviews for its tranquil beachfront location, offering pleasant sea views and direct access to a less crowded beach, contributing to a serene escape for guests. The hotel is praised for its clean, comfortable rooms with elegant decor, spacious layouts and modern amenities like smart TVs. Spectacular balcony views and cozy beds further enhance the guest experience, though occasional noise and ventilation issues are noted.
The cleanliness of the hotel is frequently commendable with well-maintained facilities and spotless common areas contributing to a positive overall atmosphere. The pool area similarly receives positive mentions for its upkeep.
Staff members, particularly Sara, Robbie, José and Angie, are recognized for their professionalism, friendliness and exceptional service, playing a significant role in creating a welcoming environment. While there are isolated instances of service inconsistency, the overall sentiment toward staff is positive.
The breakfast offerings, although delicious and hearty, are seen as needing more variety and improved timeliness. Guests appreciate the quality taste but note the simplicity and occasional service issues. Dinner offerings are well-received for their great taste, although limited restaurant hours and high pricing are points of contention.
The hotel features reliable and stable WiFi, a spacious and secure parking facility and a family-friendly environment praised for its comfort and convenience for guests of all ages. Furthermore, the comfortable beds are frequently highlighted, contributing to a restful stay despite some reports of small or noisy mattresses.
For those seeking a romantic retreat, Guajira Casa del Mar succeeds in providing a quiet and intimate ambiance, ideal for honeymooners and couples looking for a peaceful getaway. Overall, GUAJIRA CASA DEL MAR offers a blend of comfort, cleanliness and tranquility, making it a highly recommended destination for a relaxing stay. Show more
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Categories
Family Friendly Hotel
This hotel is highly rated and offers amenities suitable for families. It offers a great location near the city center.
Hotel with Swimming Pool
This hotel features a swimming pool. It has received excellent ratings and is located near the city center.
Outdoor Pool
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool, a garden, and a terrace. It is located a few steps from Playa de Riohacha. The pool area is excellent.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Parking
Small Hotel
Room Types
King Suite with Ocean ViewThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Junior Suite with Sea ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with sea views, this suite also provides a minibar and a flat-screen TV with streaming services. The unit offers 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.
Quadruple Room with Private External BathroomProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a wardrobe. The unit offers 3 beds.
Standard Twin Room with Garden ViewThis air-conditioned twin room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Junior Suite with Garden ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with garden views, this suite also features a minibar and a flat-screen TV with streaming services. The unit has 1 bed.
Junior Suite with Garden ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with garden views, this suite also features a minibar and a flat-screen TV with streaming services. The unit has 1 bed.
Double RoomThe spacious double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
About GUAJIRA CASA DEL MAR
License: 101541
Guest Reviews
Location
Guajira Casa del Mar features a calm and tranquil setting, accentuated by its pleasant sea views from the beachfront positioning. Guests appreciate the direct access to a less crowded beach and the overall peace offered by the location. The hotel is clean and the rooms are well-kept, providing a comfortable stay for visitors. Despite being a bit removed from the center of Riohacha, the downtown area and the Malecon can be reached with a manageable walk of about 15-20 minutes.
However, some reviews highlight that the area feels remote and lonely, particularly at night. Safety concerns are mentioned by several guests, noting that the surroundings might feel unsafe for nighttime walks and taxis often avoid the area. Additionally, the location is not ideal for those looking to be close to the city's main attractions, as it's somewhat distant from key points of interest. The hotel is situated near a couple of bars, which might contribute to external noise at times. Nonetheless, the setting offers a serene escape with the calming presence of the sea right at the doorstep.
Breakfast
Guests at GUAJIRA CASA DEL MAR have had mixed experiences with the breakfast offerings. On the positive side, many guests have praised the breakfast as delicious with some noting it was hearty, complete and nutrient-rich. The quality of the food was also frequently mentioned positively and some highlighted the great and rich taste of the breakfast. However, numerous guests felt that the breakfast lacked variety, describing it as basic, limited and simple. Issues such as no fresh juices, light portions and empty coffee makers were also mentioned. Timeliness was another concern with breakfast often not being prepared on time. Additionally, some felt the breakfast did not align with the price of the stay or the overall quality of the hotel, suggesting a need for more menu options and improvements in variety. Despite the delightful flavors, the consensus is that the breakfast experience could be enhanced with more diverse options and better service consistency.
Dinner
Guests at GUAJIRA CASA DEL MAR frequently highlight the excellence of dinner offerings, describing them as great and delicious. While the quality of food receives praise, the restaurant and bar services present some challenges. There are mentions of intermittent service and limited operating hours, which restrict dining and drinking options outside of meal times. Moreover, guests note the absence of a dedicated restaurant for lunches and dinners, leading to some dissatisfaction.
Pricing is another concern with several guests feeling that the high cost of meals, particularly meat dishes, is not justified by the portions or seasoning quality. Suggestions for improvement include extending service hours and enhancing the variety and availability of food and drinks. Despite these areas for improvement, the positive remarks regarding the taste of the dinners stand out, offering a reliable and enjoyable dining experience within the provided constraints.
Rooms
GUAJIRA CASA DEL MAR offers a varied experience when it comes to its rooms, blending highlights of spaciousness and comfort with some issues around cleanliness and noise. Many guests found the rooms to be beautiful, spacious and exceptionally comfortable, highlighted by elegant decor and well-maintained facilities. Several praised the spectacular views from the balconies and the comforting room arrangements.
Cleanliness was generally appreciated with several reviews noting clean and large rooms, although there were occasional mentions of rooms not being properly serviced or cleaned. Some guests found the room servicing to be infrequent, happening only once in three days.
Comfort seems to be a consistent strong point with many guests appreciating the big and cozy beds, adding to the overall pleasant environment of the rooms. The modern amenities and smart TV also contributed positively to the guest experience.
On the downside, numerous guests mentioned issues with noise, especially in rooms facing the street or connected by doors. Noise from machinery and evening disturbances were pointed out, reducing the tranquility for some. There were also concerns about the ventilation with some rooms having small or ineffective windows and air conditioning problems, though these were sometimes resolved by changing rooms.
The hotel features a mix of older building rooms and newer cabins with some variance in quality between them. Guests staying in sea-view rooms or higher floors seemed more satisfied with their experience compared to those in more confined or noisier locations.
Overall, the blend of beauty, spaciousness and comfort in the rooms at GUAJIRA CASA DEL MAR provides a mostly positive experience, though some consistency in cleanliness and soundproofing could enhance it further.
Beds
GUAJIRA CASA DEL MAR generally receives high praise for its beds, frequently described as very comfortable and cozy. Guests often highlight the king-sized and giant beds, noting the quality comfort and cozy feel they provide. While many reviews commend the comfortable beds and pillows, there are also mentions of some beds being too small or single, which has caused dissatisfaction for some guests. Additionally, a few reviews mention issues with uncomfortable and noisy mattresses. However, overall, the majority of feedback emphasizes the positive aspects of the bedding experience at GUAJIRA CASA DEL MAR with words like wonderful, super comfortable and very comfy frequently used.
Cleanliness
GUAJIRA CASA DEL MAR receives strong praise for its cleanliness with numerous reviews highlighting its clean and well-maintained facilities. Guests frequently mention that the rooms are clean, warm and inviting. The pool area also garners positive mentions for its cleanliness. Reviewers commend the attention to detail in maintaining the cleanliness and overall pleasant atmosphere of the hotel, describing it as super clean and spotlessly clean. Comments also applaud the consistently clean bathrooms and the general upkeep of the premises. However, there are some mentions of untidy rooms and issues with dust in certain areas, indicating that while the overall impression is positive, there is occasional inconsistency. Overall, the hotel maintains a high standard of cleanliness that contributes significantly to guest satisfaction.
Staff
The staff at Guajira Casa del Mar have garnered a mix of feedback with the majority of reviews highlighting their professionalism and friendly demeanor. Key individuals such as Sara and Robbie stood out for their exemplary service, making guests feel particularly well cared for. Common areas staff and restaurant personnel also received praise for their attentiveness and diligence in addressing guests' needs promptly and courteously, often going the extra mile to ensure a pleasant stay.
However, some reviews pointed out inconsistencies in service quality, mentioning instances where staff appeared blunt, inattentive or unhelpful. There were specific mentions of service shortcomings at the pool and during breakfast, as well as a general need for improvement in customer service in certain parts of the hotel.
Despite these issues, many guests appreciated the exceptional attention to detail, kindness and the warm hospitality extended by most of the staff. The helpfulness of team members like José, Angie and the attentive service by the night staff contributed positively to the overall experience. In summary, while there is room for improvement in specific areas, the staff at Guajira Casa del Mar generally play a significant role in creating a welcoming and pleasant atmosphere for their guests.
Wi-Fi
GUAJIRA CASA DEL MAR offers a generally reliable WiFi experience with many guests noting a stable and high-quality connection. The WiFi service is praised for its stability, making it a dependable option for staying connected during your stay. Though there are mentions of occasional connection instability and signal issues in some rooms, the overall consensus highlights a fair to good internet quality throughout the hotel.
Parking
Guajira Casa del Mar offers a spacious and secure parking facility, providing peace of mind for guests with vehicles. The parking lot is notably large and well-protected, meeting guests' security expectations. Additionally, the hotel staff is accommodating, assisting with taxi requests and even offering car washing services upon request. Despite some mention of dust from nearby construction, the overall sentiment towards the parking arrangement is highly favorable, highlighting its convenience and safety.
Family
GUAJIRA CASA DEL MAR in Riohacha repeatedly earns praise for being a family-friendly destination. Guests frequently highlight its suitability for family stays, appreciating the cozy and familiar atmosphere. Descriptions such as family-friendly, family-oriented and ideal for families are commonly used, suggesting the hotel prioritizes comfort and convenience for guests of all ages. Satisfaction is not limited to just families with young children; larger groups, such as groups of six, have also reported having excellent vacations. Overall, the hotel stands out for providing a comfortable, welcoming environment that ensures a pleasant experience for all family members.
Honeymoon
GUAJIRA CASA DEL MAR provides an ideal setting for honeymooners looking for a perfect getaway. The hotel exudes a romantic ambiance that is both intimate and peaceful, making it an excellent choice for couples. Guests have highlighted its quiet and tranquil atmosphere, which contributes to a serene and charming experience. Whether for a short anniversary celebration or an extended stay, GUAJIRA CASA DEL MAR offers a romantic and peaceful retreat that ensures a memorable time for couples.
Yes, GUAJIRA CASA DEL MAR has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at GUAJIRA CASA DEL MAR.
No, GUAJIRA CASA DEL MAR doesn't allow dogs.
Yes, parking facilities are available at GUAJIRA CASA DEL MAR.