Best Western Plus Hotel & SPA Le Schoenenbourg
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Summary of reviews**Best Western Hotel & SPA Le Schoenenbourg** is highly praised for its ideal location nestled at the foot of a picturesque hill, just a short walk from the historic center of Riquewihr. Its strategic positioning allows guests convenient access to local attractions, shops and restaurants, all set against the serene backdrop of vineyards and hills. The hotel also features large, free parking facilities, enhancing the convenience for those exploring the area.
The hotel's breakfast receives consistent accolades for its variety, quality and abundance. Guests appreciate the inclusion of fresh local specialties and the delightful presentation. Although some note the breakfast is somewhat pricey, the general sentiment is that it offers good value due to its sumptuous and diverse selection.
When it comes to dining, the on-site Sequoia restaurant stands out. Guests commend the delicious food, professional service and refined dining experience. The restaurant's quality, atmosphere and presentation are highlighted, although some guests feel the menu could be more varied.
The rooms at the hotel are described as clean, comfortable and spacious with many offering views of the surrounding vineyards. Well-equipped with modern amenities, they ensure a comfortable stay, although minor concerns regarding room size and occasional maintenance issues are noted.
Cleanliness across the hotel facilities is regularly praised with particular emphasis on spotless rooms and well-maintained public areas. Despite occasional lapses in housekeeping thoroughness, the overall standards of hygiene are high.
The staff at Best Western Hotel & SPA Le Schoenenbourg are frequently mentioned for their friendliness, professionalism and welcoming nature. Guests feel well-cared for and appreciate the attentive service provided by the multilingual team.
Wi-Fi service at the hotel is generally highly rated for its efficiency and reliability, ensuring a good connection throughout the property.
The hotel's spa receives enthusiastic reviews for its modern facilities, cleanliness and relaxing atmosphere. Guests enjoy the range of services and the spacious, well-maintained environment. The pool areas, both indoor and outdoor, are well-regarded with the outdoor pool's scenic location being a particular highlight.
The gym is considered well-equipped and functional, contributing to a comprehensive wellness experience despite a few noted limitations on equipment variety.
Parking options are plentiful, secure and convenient, adding to the overall ease of staying at the hotel.
Families find the hotel particularly accommodating with spacious family rooms, friendly staff and amenities that cater specifically to the needs of family guests. The hotel's setting and facilities ensure families have an enjoyable and comfortable stay.
Overall, Best Western Hotel & SPA Le Schoenenbourg offers a serene, well-appointed retreat with excellent service, making it a favored choice for travelers to the Riquewihr area.
Categories
The hotel's breakfast receives consistent accolades for its variety, quality and abundance. Guests appreciate the inclusion of fresh local specialties and the delightful presentation. Although some note the breakfast is somewhat pricey, the general sentiment is that it offers good value due to its sumptuous and diverse selection.
When it comes to dining, the on-site Sequoia restaurant stands out. Guests commend the delicious food, professional service and refined dining experience. The restaurant's quality, atmosphere and presentation are highlighted, although some guests feel the menu could be more varied.
The rooms at the hotel are described as clean, comfortable and spacious with many offering views of the surrounding vineyards. Well-equipped with modern amenities, they ensure a comfortable stay, although minor concerns regarding room size and occasional maintenance issues are noted.
Cleanliness across the hotel facilities is regularly praised with particular emphasis on spotless rooms and well-maintained public areas. Despite occasional lapses in housekeeping thoroughness, the overall standards of hygiene are high.
The staff at Best Western Hotel & SPA Le Schoenenbourg are frequently mentioned for their friendliness, professionalism and welcoming nature. Guests feel well-cared for and appreciate the attentive service provided by the multilingual team.
Wi-Fi service at the hotel is generally highly rated for its efficiency and reliability, ensuring a good connection throughout the property.
The hotel's spa receives enthusiastic reviews for its modern facilities, cleanliness and relaxing atmosphere. Guests enjoy the range of services and the spacious, well-maintained environment. The pool areas, both indoor and outdoor, are well-regarded with the outdoor pool's scenic location being a particular highlight.
The gym is considered well-equipped and functional, contributing to a comprehensive wellness experience despite a few noted limitations on equipment variety.
Parking options are plentiful, secure and convenient, adding to the overall ease of staying at the hotel.
Families find the hotel particularly accommodating with spacious family rooms, friendly staff and amenities that cater specifically to the needs of family guests. The hotel's setting and facilities ensure families have an enjoyable and comfortable stay.
Overall, Best Western Hotel & SPA Le Schoenenbourg offers a serene, well-appointed retreat with excellent service, making it a favored choice for travelers to the Riquewihr area.
Hotel near Vineyards
Located in Riquewihr, near Colmar, this hotel offers a spa and is close to vineyards. It provides a relaxing environment with easy access to wine tasting and scenic views of the surrounding wine region.
Hotel for Honeymoon
Situated near the charming village of Riquewihr and surrounded by vineyards, this hotel features a spa with an indoor pool, saunas, and hammam. It offers a relaxing base for exploring the picturesque local area and the Wine Route.
Hotel with Spa
This Best Western hotel includes a spa, offering guests a relaxing experience.
Dog Friendly Hotel
This hotel allows pets of any size in designated rooms for a fee. It features a spa, an indoor and outdoor pool, and offers rooms with air conditioning. It is ideally situated near the Alsace wine route, making it perfect for guests and their pets to explore the area.
Hotel with Swimming Pool
Features a spa area, an outdoor swimming pool, and express breakfast. The staff is friendly and helpful.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Although located in Riquewihr, its proximity to Ribeauville makes it a viable option. As a Best Western property, it likely offers standard business amenities and services, including meeting spaces and business-friendly accommodations. The presence of a spa provides an added benefit for relaxation.
Hotel with Parking
Offers private outside free parking and private garages (with extra charges). It's ideally situated near the wine route and provides a convenient base for exploring the region. Also features a wellness area.
Hotel with Gym
The hotel offers a fitness space designed for guests who wish to combine relaxation with exercise. This area provides a variety of exercise equipment to cater to different fitness levels and needs.
4-Star Hotel
Located near Riquewihr and Colmar, this Best Western hotel includes a spa, offering guests a relaxing and comfortable stay. The hotel is well-equipped and provides high-quality service.
Hotel with Outdoor Pool
This hotel features both indoor and outdoor pools, with the outdoor pool being particularly appreciated for its pleasant temperature and scenic location. It's well-maintained and offers a relaxing experience.
Hotel with Indoor Pool
The hotel offers a wellness area with a heated indoor swimming pool featuring hydro-massage jets. Guests can also enjoy a Finnish sauna, Sanarium, Hammam, and a resting room for a complete relaxation experience.
Hotel with Heated Pool
This hotel boasts a wellness area with a heated indoor swimming pool (30°C) featuring hydro-massage jets. Guests can also enjoy a Finnish sauna, Sanarium, Hammam, and a resting room. An outdoor pool is also available seasonally.
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Nestled at the foot of a picturesque hill, Best Western Hotel & SPA Le Schoenenbourg offers an excellent and tranquil location that is highly praised by visitors. The hotel is ideally situated just a few minutes' walk from the historic center of Riquewihr, making it the perfect base for exploring this charming medieval village. The strategic positioning is perfect for accessing the town's shops, restaurants and the famous Christmas market, all while being surrounded by beautiful vineyards.
The proximity to the old town means guests can easily enjoy the local attractions without the hassle of extensive travel. Many reviews highlight the serene environment, ensuring a peaceful stay despite the convenience of being so close to the town's vibrant life. Additionally, the hotel's large, free parking facilities are a significant advantage, allowing visitors to leave their cars behind and explore the area on foot.
Guests also appreciate the hotel's cleanliness, modern amenities and excellent service, which contribute to a highly enjoyable stay. The combination of an outdoor pool, indoor spa and various wellness facilities provides an ideal setting for relaxation after a day of sightseeing. The beautiful location at the entrance to the village, combined with stunning views of the hills and vineyards, truly enhances the overall experience.
Travelers who stay at Best Western Hotel & SPA Le Schoenenbourg often have high praise for the breakfast offered at the hotel. Described consistently as plentiful, varied and of very good quality, the breakfast buffet leaves little to be desired. Guests highlight the richness and abundance of options, noting the inclusion of eggs, salmon, various types of bread, pastries, yogurt, jams, cold cuts and cheese. Local specialties and homemade products like jams and cakes earn special mentions for their freshness and authenticity.
The buffet is also commended for its constant replenishment and careful presentation with attention to hygiene and service quality. Despite some remarks about the price being on the higher side, many feel the sumptuous and diverse selection makes it worth the cost. The breakfast is enjoyed both indoors and on a beautiful terrace, adding to the pleasant experience.
Quality and variety appear to be common themes with mentions of delicious, fresh local foods and high-quality products adding to the overall satisfaction. Hearty, generous and complete are frequently used to describe the meal, making it a standout aspect of the guests’ stay. Whether taken in the room, at the buffet or à la carte, the breakfast at Best Western Hotel & SPA Le Schoenenbourg seems to live up to the highest standards, enhancing the overall guest experience at the hotel.
Best Western Hotel & SPA Le Schoenenbourg offers a dining experience that generally receives high praise. Guests frequently commend the quality of the meals, highlighting the delicious food, excellent menus and refined cuisine with an impressive combination of taste and presentation. The restaurant's dishes, including breakfast and evening meals, are often characterized as hearty, high-quality and delightful.
Service at the restaurant is noted to be professional and attentive, contributing to a pleasant dining atmosphere. Many guests enjoy dining at the Sequoia restaurant within the hotel, mentioning that the food and service meet or exceed expectations. Reviews particularly emphasize the excellent dinners with several guests noting exceptional experiences during special events like New Year’s Eve.
However, some guests find the restaurant's menu limited and repetitive, which may affect longer stays or those seeking more variety, including regional dishes. Service speed at times is also a point of criticism with occasional lapses in attention and delays in meal delivery. Nevertheless, the overall feedback underscores a positive dining experience, recommending the restaurant for its tasty offerings and quality dining atmosphere.
The rooms at Best Western Hotel & SPA Le Schoenenbourg have garnered praise for their cleanliness, comfort and spaciousness. Numerous guests appreciated the views of the vineyards, making their stay visually appealing. Many rooms are described as modern, well-equipped with amenities like hairdryers, mini-bars and safes, enhancing convenience. Soundproofing ensures a peaceful environment and some rooms feature balconies that provide additional relaxation spaces.
Spacious family apartments and suites received special mention for accommodating larger groups comfortably. Despite some reports of smaller room sizes and outdated décor in certain areas, the overall functionality and quality of the rooms win approval. Guests often highlighted the comfortable beds and good room layouts, contributing to a restful stay.
On the downside, some rooms were noted to be small or outdated with occasional maintenance issues like non-functional air conditioning or insufficient cleaning. The ground floor rooms sometimes had less desirable views and noise issues. Yet, the helpful staff often offered upgrades to mitigate these concerns.
Overall, the hotel maintains high standards of cleanliness and comfort with its spacious, well-equipped rooms providing a pleasant experience against the charming backdrop of Alsatian vineyards.
The guest reviews for Best Western Hotel & SPA Le Schoenenbourg highlight the hotel’s emphasis on comfort, particularly when it comes to their beds and bedding. Many visitors found the beds and pillows to be comfortable with recognition of the quality and softness of the bedding. Guests appreciated the spacious bedrooms and noted that the bedding was not only clean but also perfect for a good night's sleep. There were mentions of excellent, top-quality and even impeccable bedding with mattresses that were comfortable, neither too soft nor too hard.
The majority of reviewers praised the size and comfort of the beds with some guests enjoying large, king-sized beds. Although a few found the beds to be too hard, the overall sentiment leaned towards a positive sleep experience, aided by quality bed linen and soft bedding. Cleanliness also stood out with super clean mattresses highlighted. A few minor preferences indicated a desire for bed-sizing consistency and comfort adjustments, but these were less common. Anonymous mentions pointed towards a good standard of bedding treatment and the availability of comfortable furniture, contributing to a pleasant stay.
Overall, guests experienced a high level of comfort, facilitated by the hotel's well-maintained and high-quality bedding and beds, solidifying the sleep experience as a cornerstone of their stay.
The feedback on the cleanliness of Best Western Hotel & SPA Le Schoenenbourg is predominantly positive, highlighting the impressive standards maintained across the facilities. Guests consistently describe the hotel, spa and pool areas as clean, spotless and well-maintained. Numerous comments point out the excellent hygiene and impeccable cleanliness of the rooms and public spaces, contributing to a comfortable and welcoming environment. The modern decoration and well-kept facilities have also been appreciated, ensuring an aesthetically pleasing stay.
The housekeeping services, albeit praised for the most part, have been noted to be insufficient or delayed for some guests, signaling occasional lapses in thoroughness or timeliness. Despite a few remarks about minor dust or incomplete cleaning, the general consensus is that the hotel excels in maintaining a clean and welcoming atmosphere. The spa facilities are especially highlighted for their cleanliness and are considered a significant positive aspect of the guests' experience.
Best Western Hotel & SPA Le Schoenenbourg consistently meets high standards of cleanliness, offering guests a pleasant and hygienic stay, though a few areas for improvement in daily housekeeping practices have been noted.
The reviews for Best Western Hotel & SPA Le Schoenenbourg highlight an overwhelmingly positive experience with the staff. Guests praise the personnel for being friendly, welcoming and always ready to help with a smile. The staff's attentiveness to diverse needs and their courteous nature stand out, making visitors feel genuinely cared for. Many reviews point out the exceptional professionalism and efficiency of the team with specific mentions of their great training and multilingual abilities. Receptionists were noted for their warmth and competence, ensuring smooth and pleasant check-ins. The restaurant staff also received accolades for their efficiency and professionalism. Overall, the hotel's staff is characterized by kindness, a consistently pleasant demeanor and an ability to make guests feel welcome and well-attended throughout their stay.
The Wi-Fi at Best Western Hotel & SPA Le Schoenenbourg consistently receives positive feedback from guests. Descriptions often include great, good and efficient to characterize the experience. Guests particularly appreciate the fast internet connection available throughout the property, which includes free access. Although there is a rare mention of weak Wi-Fi, the general consensus highlights reliable and well-functioning service.
The spa at Best Western Hotel & SPA Le Schoenenbourg consistently garners high praise for its modern, well-maintained and clean facilities. Guests frequently highlight the spa's pleasant and relaxing atmosphere, which is enhanced by quality equipment and professional staff. The range of services, including massages, sauna, hammam and various treatments, are appreciated with specific mentions of guest satisfaction with the indoor and outdoor pools, the availability of bathrobes and towels and the extended opening hours until 11pm.
The spa environment is described as both quiet and relaxing, offering a space that is perfect for unwinding. Many reviewers noted the excellent condition of the spa, hailing it as superb, top-notch and magical. The areas for relaxation are noted to be spacious, spotless and well-maintained. Guests also appreciated the convenience of having a bar adjacent to the heated pool, adding to their overall enjoyment.
Although a few reviews indicate the need for some spa facility upgrades and minor issues such as a deficiency in chlorine, the general consensus remains overwhelmingly positive. The wellness area, including the sauna, hammam and balneo section, is described as outstanding with clear praise for the warm indoor pool and the relaxing environment. In summary, the spa area at this hotel provides a superb retreat for guests seeking relaxation and high-quality wellness services.
The gym at Best Western Hotel & SPA Le Schoenenbourg has received a mixture of reviews from guests, but largely positive feedback highlights several commendable aspects. The gym is often described as well-equipped and functional with modern machines and a clean organized environment. Guests appreciated the selection of equipment and its quality, as well as the spacious layout that allows for floor exercises. The presence of additional amenities such as a fitness room, swimming pool, spa and hammam contributes to a comprehensive wellness experience. However, some guests found the gym to be small and occasionally outdated with limited and sometimes underwhelming equipment, including weightlifting options that were too light. Despite these limitations, the gym generally meets the fitness needs of guests, making it a good addition to the hotel's overall facilities.
The pool facilities at Best Western Hotel & SPA Le Schoenenbourg receive high praise from guests. The hotel offers both indoor and outdoor pools, both of which are described as beautiful and well-maintained. The outdoor pool is especially appreciated for its pleasant temperature and scenic location, often noted for being clean and providing a refreshing experience.
The indoor pool, although mentioned by some as small, is still very much enjoyed for its cleanliness and additional spa features. Guests have praised the overall pool area for its welcoming and spacious ambiance with ample sunbeds and a generally well-kept environment. The heated outdoor pool and the spa pool, available until 11 pm, offer additional perks, enhancing the relaxing atmosphere of the hotel.
Families have noted that children particularly enjoyed the pool experience. The combination of the pools, alongside the sauna and steam room, contributes to a comprehensive wellness experience, making the pool facilities a standout feature of the hotel.
The parking situation at Best Western Hotel & SPA Le Schoenenbourg receives high praise from guests. The hotel offers free parking, which is seen as a significant perk. Guests appreciate the various parking options, including a large underground garage with easy access, spacious parking spaces and covered spots. Parking is secure with specific mentions of supervised basement spaces for bicycles and secure on-site parking for motorcycles and cars.
Whether parking indoors or outdoors, guests find it convenient and plentiful with ample spots available day or night. The private parking facilities are praised for their accessibility and convenience, being located close to the hotel by many reviews. Although one guest noted the difficulty in finding the parking lot at night, the overall sentiment is positive, highlighting the adequacy and availability of parking spaces.
In summary, the parking at Best Western Hotel & SPA Le Schoenenbourg is free, secure and spacious, making it an accommodating feature that enhances the convenience and comfort for guests.
Located in a serene setting, Best Western Hotel & SPA Le Schoenenbourg stands out as an excellent choice for families looking to enjoy a memorable getaway. The hotel boasts an array of features that cater specifically to families, ensuring a comfortable and enjoyable stay. Families are warmly welcomed by the friendly and attentive staff, enhancing the overall experience.
The spacious and well-appointed family rooms are a particular highlight, offering plenty of space and comfort, perfect for a family stay. The rooms are thoughtfully designed to accommodate families of various sizes with some even spanning two floors. Despite one comment about a room for four being a bit small, it was still noted as functional and suitable for short stays.
Guests consistently praise the family-friendly atmosphere of the hotel. The environment is not only welcoming but also ideal for family-oriented activities. Children are sure to appreciate the Christmas gifts and the child-friendly pool, making it a memorable experience for the little ones.
The hotel also excels in anticipating and catering to the needs of families, ensuring a hassle-free and enjoyable stay. Whether it's the cozy and comfortable family suites or the overall family-oriented environment, Best Western Hotel & SPA Le Schoenenbourg is well-equipped to provide a relaxing family retreat.
Best Western Hotel & SPA Le Schoenenbourg stands out as a commendable three-star establishment, commonly described as offering very good quality and a nice overall stay. It's a hotel that surprises with its comfort and good condition, often noted as being much better than typical for its category and even comparable to renowned three-star hotels like Hilton or Hyatt.
The pricing is generally seen as reasonable, presenting good value for money, particularly for a three-star accommodation. Despite some minor issues like the lamps or lack of thermostatic faucets, the majority of feedback highlights the clean and well-designed rooms. Although some find it slightly expensive for its category, many feel the experience surpasses expectations of a three-star rating, sometimes even comparing it favorably to four-star hotels.
Overall, this hotel is worth considering for travelers, especially business travelers, looking for an affordable yet comfortable stay in a serene setting. Its blend of quality and reasonable pricing makes it a solid choice among three-star options.
Best Western Hotel & SPA Le Schoenenbourg comes highly recommended for business travelers due to its professional reception and well-maintained business facilities. The hotel features good facilities ideal for short stays, meetings and business trips. Business-friendly rooms are well-lit and equipped with spacious offices, making them suitable for work-related activities. The hotel offers a well-equipped business center and high-end business amenities, ensuring a productive and comfortable stay for its guests. Meeting rooms are noted for their usefulness and suitability, making the hotel an excellent choice for organizing business events. Overall, it provides a business-friendly environment perfect for any professional needs.
The Best Western Hotel & SPA Le Schoenenbourg offers commendable accessibility features for guests with disabilities. The hotel boasts accessible rooms with wide doors and offers wheelchair-friendly access throughout the property. Guests have noted the good, easy entry and wide hallways, which facilitate mobility for individuals using wheelchairs. The hotel also includes accessible facilities like lifts, stairless access and easily accessible toilets, ensuring a comfortable stay for everyone.
The SPA is reported to be easily accessible, adding to the convenience for guests looking to relax and unwind. Despite a few concerns such as the presence of stairs potentially posing issues for those with pets or reduced mobility, the overall accessibility of the hotel is well-regarded. The rooms and accommodations are designed to cater to people with reduced mobility and the handicap-accessible facilities are suitable.
However, some areas like the bathroom might be cramped for wheelchair users and there are minor comments on the hotel being a bit outdated for older guests. The staff has been mentioned as satisfactory, further contributing to a positive experience. Overall, the hotel provides good accessibility, making it a viable option for travelers with disabilities.
The Best Western Hotel & SPA Le Schoenenbourg boasts a well-maintained and delightful heated pool area, which is highly appreciated by guests. Options include both indoor and outdoor heated pools, catering to various preferences. The heated outdoor pool, in particular, is consistently mentioned for its warmth and inviting surroundings. Some guests noted a preference for the pool to be slightly warmer, but overall, the heated pool facilities receive positive feedback for enhancing the relaxation experience.
The outdoor pool at Best Western Hotel & SPA Le Schoenenbourg has garnered an exceptional amount of praise from guests. It is frequently described as beautiful, lovely and superb with many appreciating its pleasant atmosphere and well-maintained condition. Guests highlight that the pool is not only clean and enjoyable but also heated, allowing for a pleasant swim regardless of the time of day. The pool area is noted for being perfectly located, often less crowded, providing a peaceful and relaxing environment.
Reviews often mention the pool's cooling effect, making it a refreshing retreat during warmer days. The outdoor pool is sizeable and accompanied by a jacuzzi, offering a perfect combination for relaxation. Moreover, the scenic setting at the foot of the Riquewihr rampart further enhances its appeal, presenting a picturesque backdrop for a swim. Overall, the outdoor pool at this hotel is viewed as a standout feature, contributing significantly to a memorable experience for guests.
Best Western Hotel & SPA Le Schoenenbourg offers a range of amenities, among which the indoor pool stands out as a notable feature. The pool is heated, providing a comfortable and inviting environment for guests looking to relax and unwind. This clean and inviting covered swimming pool, though noted by some to be on the smaller side, has received positive feedback for its warmth and overall appeal. The establishment is well-regarded for its effective use of space, incorporating a sauna and steam room alongside the indoor pool, enhancing the spa experience. Guests have highlighted the pool area as incredible and an excellent addition to their stay, contributing significantly to their enjoyment of the hotel’s offerings. Despite its size, the indoor pool has managed to leave a lasting impression with its beautiful ambiance and the convenience it offers. Overall, the indoor pool at Best Western Hotel & SPA Le Schoenenbourg is a valued facility that many guests have thoroughly enjoyed during their visit.
The 'Best Western Hotel & SPA Le Schoenenbourg' is highly praised by guests for its exceptional dog-friendly facilities and services. Reviews consistently describe the hotel as welcoming and accommodating to dogs of all sizes, making it a prime destination for pet owners. Guests have noted that their four-legged companions are not only allowed but are also warmly received without any extra charge.
Upon arrival, dogs are provided with thoughtful amenities such as water bowls and bones, ensuring they feel just as welcome as their human counterparts. The staff's attentiveness to canine guests is frequently highlighted with many guests expressing gratitude for the way their dogs were treated.
The hotel's location is also ideal for pet owners, situated close to several dog-friendly regions that provide ample opportunities for walks and exploration. This adds to the overall convenience and appeal for those traveling with pets.
In summary, 'Best Western Hotel & SPA Le Schoenenbourg' has successfully created a dog-friendly environment that caters well to both pets and their owners, ensuring a pleasant and stress-free stay.
Location Show Map
Location
The proximity to the old town means guests can easily enjoy the local attractions without the hassle of extensive travel. Many reviews highlight the serene environment, ensuring a peaceful stay despite the convenience of being so close to the town's vibrant life. Additionally, the hotel's large, free parking facilities are a significant advantage, allowing visitors to leave their cars behind and explore the area on foot.
Guests also appreciate the hotel's cleanliness, modern amenities and excellent service, which contribute to a highly enjoyable stay. The combination of an outdoor pool, indoor spa and various wellness facilities provides an ideal setting for relaxation after a day of sightseeing. The beautiful location at the entrance to the village, combined with stunning views of the hills and vineyards, truly enhances the overall experience.
Breakfast
The buffet is also commended for its constant replenishment and careful presentation with attention to hygiene and service quality. Despite some remarks about the price being on the higher side, many feel the sumptuous and diverse selection makes it worth the cost. The breakfast is enjoyed both indoors and on a beautiful terrace, adding to the pleasant experience.
Quality and variety appear to be common themes with mentions of delicious, fresh local foods and high-quality products adding to the overall satisfaction. Hearty, generous and complete are frequently used to describe the meal, making it a standout aspect of the guests’ stay. Whether taken in the room, at the buffet or à la carte, the breakfast at Best Western Hotel & SPA Le Schoenenbourg seems to live up to the highest standards, enhancing the overall guest experience at the hotel.
Dinner
Service at the restaurant is noted to be professional and attentive, contributing to a pleasant dining atmosphere. Many guests enjoy dining at the Sequoia restaurant within the hotel, mentioning that the food and service meet or exceed expectations. Reviews particularly emphasize the excellent dinners with several guests noting exceptional experiences during special events like New Year’s Eve.
However, some guests find the restaurant's menu limited and repetitive, which may affect longer stays or those seeking more variety, including regional dishes. Service speed at times is also a point of criticism with occasional lapses in attention and delays in meal delivery. Nevertheless, the overall feedback underscores a positive dining experience, recommending the restaurant for its tasty offerings and quality dining atmosphere.
Rooms
Spacious family apartments and suites received special mention for accommodating larger groups comfortably. Despite some reports of smaller room sizes and outdated décor in certain areas, the overall functionality and quality of the rooms win approval. Guests often highlighted the comfortable beds and good room layouts, contributing to a restful stay.
On the downside, some rooms were noted to be small or outdated with occasional maintenance issues like non-functional air conditioning or insufficient cleaning. The ground floor rooms sometimes had less desirable views and noise issues. Yet, the helpful staff often offered upgrades to mitigate these concerns.
Overall, the hotel maintains high standards of cleanliness and comfort with its spacious, well-equipped rooms providing a pleasant experience against the charming backdrop of Alsatian vineyards.
Beds
The majority of reviewers praised the size and comfort of the beds with some guests enjoying large, king-sized beds. Although a few found the beds to be too hard, the overall sentiment leaned towards a positive sleep experience, aided by quality bed linen and soft bedding. Cleanliness also stood out with super clean mattresses highlighted. A few minor preferences indicated a desire for bed-sizing consistency and comfort adjustments, but these were less common. Anonymous mentions pointed towards a good standard of bedding treatment and the availability of comfortable furniture, contributing to a pleasant stay.
Overall, guests experienced a high level of comfort, facilitated by the hotel's well-maintained and high-quality bedding and beds, solidifying the sleep experience as a cornerstone of their stay.
Cleanliness
The housekeeping services, albeit praised for the most part, have been noted to be insufficient or delayed for some guests, signaling occasional lapses in thoroughness or timeliness. Despite a few remarks about minor dust or incomplete cleaning, the general consensus is that the hotel excels in maintaining a clean and welcoming atmosphere. The spa facilities are especially highlighted for their cleanliness and are considered a significant positive aspect of the guests' experience.
Best Western Hotel & SPA Le Schoenenbourg consistently meets high standards of cleanliness, offering guests a pleasant and hygienic stay, though a few areas for improvement in daily housekeeping practices have been noted.
Staff
Wi-Fi
Spa
The spa environment is described as both quiet and relaxing, offering a space that is perfect for unwinding. Many reviewers noted the excellent condition of the spa, hailing it as superb, top-notch and magical. The areas for relaxation are noted to be spacious, spotless and well-maintained. Guests also appreciated the convenience of having a bar adjacent to the heated pool, adding to their overall enjoyment.
Although a few reviews indicate the need for some spa facility upgrades and minor issues such as a deficiency in chlorine, the general consensus remains overwhelmingly positive. The wellness area, including the sauna, hammam and balneo section, is described as outstanding with clear praise for the warm indoor pool and the relaxing environment. In summary, the spa area at this hotel provides a superb retreat for guests seeking relaxation and high-quality wellness services.
Gym
Pool
The indoor pool, although mentioned by some as small, is still very much enjoyed for its cleanliness and additional spa features. Guests have praised the overall pool area for its welcoming and spacious ambiance with ample sunbeds and a generally well-kept environment. The heated outdoor pool and the spa pool, available until 11 pm, offer additional perks, enhancing the relaxing atmosphere of the hotel.
Families have noted that children particularly enjoyed the pool experience. The combination of the pools, alongside the sauna and steam room, contributes to a comprehensive wellness experience, making the pool facilities a standout feature of the hotel.
Parking
Whether parking indoors or outdoors, guests find it convenient and plentiful with ample spots available day or night. The private parking facilities are praised for their accessibility and convenience, being located close to the hotel by many reviews. Although one guest noted the difficulty in finding the parking lot at night, the overall sentiment is positive, highlighting the adequacy and availability of parking spaces.
In summary, the parking at Best Western Hotel & SPA Le Schoenenbourg is free, secure and spacious, making it an accommodating feature that enhances the convenience and comfort for guests.
Family
The spacious and well-appointed family rooms are a particular highlight, offering plenty of space and comfort, perfect for a family stay. The rooms are thoughtfully designed to accommodate families of various sizes with some even spanning two floors. Despite one comment about a room for four being a bit small, it was still noted as functional and suitable for short stays.
Guests consistently praise the family-friendly atmosphere of the hotel. The environment is not only welcoming but also ideal for family-oriented activities. Children are sure to appreciate the Christmas gifts and the child-friendly pool, making it a memorable experience for the little ones.
The hotel also excels in anticipating and catering to the needs of families, ensuring a hassle-free and enjoyable stay. Whether it's the cozy and comfortable family suites or the overall family-oriented environment, Best Western Hotel & SPA Le Schoenenbourg is well-equipped to provide a relaxing family retreat.
3 Star
The pricing is generally seen as reasonable, presenting good value for money, particularly for a three-star accommodation. Despite some minor issues like the lamps or lack of thermostatic faucets, the majority of feedback highlights the clean and well-designed rooms. Although some find it slightly expensive for its category, many feel the experience surpasses expectations of a three-star rating, sometimes even comparing it favorably to four-star hotels.
Overall, this hotel is worth considering for travelers, especially business travelers, looking for an affordable yet comfortable stay in a serene setting. Its blend of quality and reasonable pricing makes it a solid choice among three-star options.
Business
Accessible
The SPA is reported to be easily accessible, adding to the convenience for guests looking to relax and unwind. Despite a few concerns such as the presence of stairs potentially posing issues for those with pets or reduced mobility, the overall accessibility of the hotel is well-regarded. The rooms and accommodations are designed to cater to people with reduced mobility and the handicap-accessible facilities are suitable.
However, some areas like the bathroom might be cramped for wheelchair users and there are minor comments on the hotel being a bit outdated for older guests. The staff has been mentioned as satisfactory, further contributing to a positive experience. Overall, the hotel provides good accessibility, making it a viable option for travelers with disabilities.
Heated Pool
Outdoor Pool
Reviews often mention the pool's cooling effect, making it a refreshing retreat during warmer days. The outdoor pool is sizeable and accompanied by a jacuzzi, offering a perfect combination for relaxation. Moreover, the scenic setting at the foot of the Riquewihr rampart further enhances its appeal, presenting a picturesque backdrop for a swim. Overall, the outdoor pool at this hotel is viewed as a standout feature, contributing significantly to a memorable experience for guests.
Indoor Pool
Dog Friendly
Upon arrival, dogs are provided with thoughtful amenities such as water bowls and bones, ensuring they feel just as welcome as their human counterparts. The staff's attentiveness to canine guests is frequently highlighted with many guests expressing gratitude for the way their dogs were treated.
The hotel's location is also ideal for pet owners, situated close to several dog-friendly regions that provide ample opportunities for walks and exploration. This adds to the overall convenience and appeal for those traveling with pets.
In summary, 'Best Western Hotel & SPA Le Schoenenbourg' has successfully created a dog-friendly environment that caters well to both pets and their owners, ensuring a pleasant and stress-free stay.
Yes, Best Western Plus Hotel & SPA Le Schoenenbourg has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Best Western Plus Hotel & SPA Le Schoenenbourg.
Yes, Best Western Plus Hotel & SPA Le Schoenenbourg welcomes dogs.
Yes, parking facilities are available at Best Western Plus Hotel & SPA Le Schoenenbourg.
Yes, Best Western Plus Hotel & SPA Le Schoenenbourg has a gym.
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