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Summary of reviewsThe Originals City, Hôtel Mulhouse Est is praised for its strategic location, making it an appealing choice for transit travelers. Its proximity to the highway and easy access to the airport and Mulhouse city center are frequently highlighted, providing convenience for guests traveling between Germany, France and Italy. Despite being close to a main road and railway, the area remains quiet, which contributes to a restful stay. The ample and secure parking adds to the sense of convenience and safety. The hotel's closeness to amenities such as supermarkets, restaurants and gas stations enhances its suitability for those on the move. Proximity to the scenic Alsace region and beautiful Christmas markets also makes it a favorite stopover for extended journeys. Overall, the location offers a tranquil yet accessible base for travelers.
The breakfast at the hotel garners positive feedback for its variety and quality. Guests appreciate the inclusion of homemade cakes, fresh fruits, local products and a diverse selection of sweet and savory items. Despite some suggestions for more savory options like bacon and eggs, the breakfast buffet is well-stocked and extensive, catering to different tastes and providing a hearty start to the day.
The on-site restaurant receives mixed reviews. Guests often commend the good quality and taste of dishes such as sauerkraut and Flammkuchen. However, the limited menu options and early closing time are points of contention. Some find the food acceptable and reasonably priced, whereas others note the need for advance reservations and occasional slow service.
Rooms are generally perceived as spacious, clean and comfortable, thanks to recent refurbishments. Visitors appreciate the modern, functional decor and effective air conditioning. However, some rooms, particularly those with sloping ceilings, can feel cramped. Noise from the road and ventilation system, along with occasional issues with cleaning and outdated decor, are mentioned as areas needing improvement. Overall, the rooms offer comfort and space but have room for enhancement.
Cleanliness receives mixed reviews. Many guests describe the hotel as clean with some noting spotless conditions and recent decorations. However, there are reports of insufficient cleaning, musty smells and worn-out facilities. The bathrooms, in particular, attract criticism for mold and poor fixtures.
Staff consistently receive praise for their friendly and accommodating nature. The personnel are often described as welcoming, informative and competent, contributing to a positive guest experience. Their multilingual abilities and attentiveness, including special considerations for pets, are appreciated.
Free Wi-Fi availability is a valued amenity, though its performance varies. Some guests experience stable connections, while others report slower speeds and inconsistencies, particularly in the rooms.
The hotel is recognized as a family-friendly environment with adequate accommodations for families, reasonable pricing and a welcoming atmosphere. The comfortable and clean rooms, coupled with helpful and accommodating staff, make it a suitable choice for families.
Guests frequently mention the comfort of the beds and bedding. Although some note that the beds can be small, the overall consensus is that they are clean and comfortable, ensuring a good night's sleep.
As a three-star hotel, it offers a budget-friendly stay with a balance between price and quality. While basic comforts and cleanliness are maintained, missing amenities like soap and shower gel are noted. Nonetheless, it meets three-star expectations and proves itself a suitable option for budget-conscious travelers.
Accessibility is mixed; while the location and parking are convenient, internal accessibility could be improved. The presence of elevators is beneficial, though some challenges in room access exist.
In summary, The Originals City, Hôtel Mulhouse Est is a strategically located, family-friendly hotel that offers comfortable and reasonably priced accommodations with friendly staff and a satisfying breakfast. Areas such as the restaurant, room noise control and cleanliness need improvement to enhance the overall guest experience further. Show more
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Family Friendly Hotel
Originals City hotels often provide a unique local experience, which can be enjoyable for families.
Dog Friendly Hotel
This hotel has garnered positive remarks for its dog-friendly atmosphere and policies. Pets are allowed at a small extra cost with a modest fee of 10 EUR for the stay.
Cheap Hotel
This hotel offers a comfortable stay with practical amenities. It is suitable for travelers seeking a balance between affordability and convenience.
Accessible Hotel
3-Star Hotel
Room Types
Comfort Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a TV with cable channels, a wardrobe.
Comfort Triple RoomProviding free toiletries, this room includes a private bathroom with a shower and a hairdryer. The air-conditioned, provides a TV with cable channels, a wardrobe. The unit has 3 beds
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a TV with cable channels, a wardrobe, an electric kettle, a carpeted floor as well as garden views. The unit offers 1 bed.
Family Room (3 Adults)Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room's kitchenette is available for cooking and storing food. The air-conditioned family room provides a TV with cable channels, a wardrobe, an electric kettle, parquet floors as well as garden views. The unit offers 2 beds.
Comfort Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room's kitchenette is available for cooking and storing food. The air-conditioned twin room features a TV with cable channels, a wardrobe, an electric kettle, parquet floors as well as garden views. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
The Originals City, Hôtel Mulhouse Est boasts a highly convenient and accessible location, making it an ideal choice for transit travelers. Its proximity to the highway is frequently highlighted, offering easy access and placing guests just a short drive from the airport and Mulhouse city center. The geographic positioning is optimal, allowing for straightforward connections between Germany, France and Italy. Despite being adjacent to a main road and railway, the area remains notably quiet, contributing to a pleasant and restful stay.
Guests appreciate the secure and ample parking options, which add to the overall sense of convenience and safety. The hotel is located near various amenities, including supermarkets, restaurants and gas stations, enhancing its suitability for those on the move. Additionally, its proximity to the scenic Alsace region and beautiful Christmas markets in the area makes it a delightful stopover for those planning extended journeys.
Overall, Hôtel Mulhouse Est provides a strategic and comfortable base for travelers seeking a practical stop on their way to numerous European destinations. Its balance of tranquility, accessibility and essential services make it a favored choice for short stays and overnight stops.
Breakfast
The breakfast experience at The Originals City, Hôtel Mulhouse Est has received predominantly positive feedback from guests. Many reviews highlight the variety and quality of the offerings, describing the breakfast as very good, excellent and delicious. Guests appreciated the inclusion of homemade cakes, fresh fruits, local products and a diverse selection of sweet and savory items. The breakfast buffet, noted for being well-stocked and extensive, caters to different tastes and provides a hearty start to the day.
Several guests also mentioned specific Alsatian and international options, contributing to the rich and varied spread. However, there were mentions of limited choices and suggestions for more savory options like bacon and eggs. While some felt the price was a bit high, others affirmed it as good value for money.
Overall, the breakfast at Hôtel Mulhouse Est is abundant and satisfying for most guests, making it a pleasant highlight of their stay.
Dinner
The Originals City, Hôtel Mulhouse Est offers an on-site restaurant that caters to various needs, making it a convenient choice for travelers seeking quick and easy dining options. Despite having a reputation for good quality and tasty dishes, feedback on the restaurant highlights several areas for improvement. Positively, guests frequently mention enjoyable meals, particularly praising the sauerkraut and Flammkuchen and noting that the dinner meals are simple but flavorful.
However, the limited menu options, especially during evenings or due to group reservations, can be disappointing for those looking for a more diverse dining experience. The restaurant's early closing time and the necessity to reserve dinner in advance may also be inconvenient. Some guests find the food to be acceptable, well-cooked and reasonably priced, while others feel that the portion sizes are insufficient and that the restaurant closes too early. Issues such as slow service and the occasional inconsistency in meal availability further underscore these mixed reviews.
In summary, while the restaurant at The Originals City, Hôtel Mulhouse Est provides an adequate and sometimes delightful dining experience, potential guests should be aware of the limited menu and the need to make advance reservations, especially when large groups are present.
Rooms
Visitors to The Originals City, Hôtel Mulhouse Est have offered a mixed but predominantly positive view of the rooms, noting several key attributes and areas for improvement. A key highlight in many reviews is the spaciousness with numerous mentions of rooms being large and accommodating. Several guests appreciated the recent refurbishments, which resulted in modern, clean and tastefully decorated rooms that were both functional and comfortable. The hotel's air conditioning and consistently clean conditions were also points of praise.
However, some guests did note that certain rooms, particularly those on the top floor, were cramped due to sloping ceilings, making them uncomfortable for taller individuals. Noise was an issue in various instances with rooms facing the road or next to the ventilation system experiencing significant disturbances. The cleanliness was generally satisfactory, though a few reviewers encountered rooms they did not find adequately cleaned.
While the decor in many rooms was modern and inviting, some visitors found the rooms to be somewhat basic or outdated, suggesting that further renovations could be beneficial. The bathrooms received mixed reviews, being described as clean but in need of modernization in some cases. Finally, although the space and general condition of the rooms were often praised, a few comments mentioned poor lighting, improper soundproofing and small room sizes, showing a disparity in guest experiences.
Overall, while the hotel offers comfortable and spacious accommodations for many, there remains room for improvement in terms of noise control, thoroughness in cleaning and updating older areas of the property.
Beds
At The Originals City, Hôtel Mulhouse Est, guests frequently mention the comfort of the beds and bedding. Many reviews highlight that the bedding is pleasant and comfortable with terms like excellent, plush and cozy being commonly mentioned. Guests appreciate the good variety of bedding options available, including both firm and soft mattresses, ensuring there is something for everyone's preference.
However, some guests note that the beds can be on the smaller side with a few describing the double beds as tiny and the twin beds as narrow. Despite this, the general consensus is that the beds are comfortable enough for a good night's sleep with several guests specifically citing the bed comfort as a positive aspect of their stay.
Overall, while there are mixed opinions about the size and firmness of the mattresses, the cleanliness and comfort of the bedding are widely appreciated by guests, making it a decent choice for a restful sleep during your stay.
Cleanliness
The Originals City, Hôtel Mulhouse Est receives mixed reviews regarding its cleanliness, painting a somewhat varied picture. On the positive side, many guests appreciate the hotel's overall cleanliness, describing rooms as clean, very clean and even impeccably clean. The establishment's cleanliness is generally perceived as good with some guests highlighting the spotless and recently decorated nature of the hotel. The rooms are noted for being clean and spacious with thorough cleanliness efforts. Friendly staff, adequate cleaning services and attention to hygiene stand out as positive aspects. The presence of clean amenities like bathrooms, plus plenty of towels and hot water, add to the positive impressions.
Conversely, several comments point out issues that detract from the hotel's cleanliness reputation. Some guests noted that their rooms were not well-cleaned with specific mentions of toothpaste stains in the sink, hair on the sink, dirty duvets and stained linens. Instances of dirt on the floor, worn-out facilities and musty smells in rooms were highlighted. Bathrooms, in particular, garnered criticism for their condition with reports of mold, poor fixtures and a general need for renovation.
While some guests found the hotel to match its 3-star value with a good balance of cleanliness and service, others were dissatisfied with issues like dirty bathtubs, dust and unpleasant odors. Overall, while the hotel does receive accolades for its cleanliness from many, there are noticeable inconsistencies that could benefit from closer attention.
Staff
The guest reviews of The Originals City, Hôtel Mulhouse Est highlight a consistently positive experience with the hotel staff. Numerous guests commend the staff for being friendly, welcoming and accommodating. The phrase "very friendly staff" appears frequently, emphasizing the general warmth and courteous nature of the personnel. The staff is noted for their attentiveness with several mentions of how helpful and supportive they are, including going above and beyond by bringing water bowls for pets or driving guests to the train station.
Reception staff received specific praise for being informative and competent with some guests noting their multilingual capabilities. The overall reception is described as pleasant and professional, contributing to an excellent guest experience. Despite a few isolated mentions of less friendly interactions, particularly in the morning, the majority of the feedback underscores the positive demeanor and efficiency of the hotel team. The reviews highlight a welcoming atmosphere that makes guests feel well taken care of during their stay.
Wi-Fi
The Originals City, Hôtel Mulhouse Est offers free Wi-Fi throughout the property with guests appreciating the inclusion of this complimentary service. While some found the internet connection to be stable and the speed satisfactory, feedback on the Wi-Fi's performance varied. Several reviews indicated that the Wi-Fi was very stable in certain areas and reliable enough for basic use. However, others mentioned experiencing slower speeds and inconsistent connections, particularly in the rooms. Wi-Fi reliability was notably a concern for some guests with a few unable to connect or experiencing issues with specific devices, such as Apple products. Despite these occasional drawbacks, the provision of free Wi-Fi remains a valued amenity for many visitors.
Family
The Originals City, Hôtel Mulhouse Est is often praised for its family-friendly environment, making it an ideal choice for families looking for a comfortable stay. The hotel prides itself on a family atmosphere and is frequently described as the ultimate family address. Located conveniently for visits to family-focused attractions like Europa Park, it provides a welcoming environment for children and parents alike.
Families traveling with children will find the accommodations suited to their needs with family rooms offering adequate space and comfort. The rooms are well-equipped and clean, ensuring a hassle-free stay. The hotel staff receive high marks for their accommodating and helpful nature, especially in attending to the needs of younger guests.
The hotel is recognized for offering reasonably priced rooms without compromising on quality, providing great value for family travelers. Its facilities are considered handy for those traveling with kids, supporting a pleasant and practical family stay. Additionally, many reviewers highlight the hotel’s good location for family activities and as a convenient stopover for families on the go.
Overall, the positive feedback underscores The Originals City, Hôtel Mulhouse Est as an excellent choice for family travel with reviewers frequently expressing satisfaction with the family-friendly services and amenities provided.
3 Star
The Originals City, Hôtel Mulhouse Est offers a budget-friendly option with a true three-star rating. Emphasizing good value for money, many guests found the hotel to provide a reasonable balance of price and quality, highlighting its affordability. The facilities and services align with three-star expectations, ensuring basic comforts and cleanliness. The comfortable, clean and quiet rooms are complemented by friendly staff, making it a pleasant stay for many visitors.
However, some reviews pointed out deficiencies, such as missing amenities like soap and shower gel, which could be improved to meet better standards. Despite these drawbacks, the overall consensus suggests that the hotel meets the standard of a three-star classification, proving itself as a simple, well-located choice worth considering for budget-conscious travelers.
Accessible
Travelers will find 'The Originals City, Hôtel Mulhouse Est' a mixed experience for accessibility. The hotel's location and entrance are noted to be easy to access and conveniently close to the main road and highway, making it straightforward for those traveling through the area. Its onsite amenities include spacious and free parking options, a comforting advantage for those with vehicles, as guests appreciated the large, secure and readily accessible parking spaces.
The hotel has taken steps towards accessibility, notably with the installation of elevators, which were either in progress or recently completed during the time of the reviews. While this is beneficial for those with heart problems or who use wheelchairs, guests also highlighted that the overall accessibility inside the hotel could be improved. Some guests noted difficulties with room access and mentioned that the entrance could be challenging for disabled visitors.
On a positive note, the accommodations themselves are mostly functional with updates in cleanliness and renovation efforts highlighted. Families will find the hotel particularly welcoming. However, there were mentions of certain inconveniences such as automatic bathroom lights which could disturb sleep and dated bathroom fixtures. Despite these downsides, the easy parking and geographical convenience make it a viable option for a quick, one-night stay during travel.
Dog Friendly
The Originals City, Hôtel Mulhouse Est is a standout choice for travelers accompanied by their furry friends. The hotel has garnered numerous positive remarks for its dog-friendly atmosphere and policies. Pets are allowed at a small extra cost with a modest fee of 10 EUR for the stay. Guests appreciate the welcoming environment for pets, highlighting the pleasant, friendly reception they encounter upon arrival.
The establishment offers designated carpet-free areas for animals, contributing to a clean and comfortable stay for both pets and their owners. Despite some noise from heating and ventilation systems, as well as minor issues with hallway cleanliness, the hotel’s commitment to accommodating pets remains a significant plus. The dog-specific amenities provided further enhance the convenience and comfort of the stay.
Overall, guests are consistently pleased with the pet-friendly services and the welcoming nature of the hotel towards their animal companions, making The Originals City, Hôtel Mulhouse Est an excellent option for those traveling with dogs.
No, The Originals City, Hôtel Mulhouse Est doesn't have any pool.
No, a spa isn't available at The Originals City, Hôtel Mulhouse Est.
Yes, The Originals City, Hôtel Mulhouse Est welcomes dogs.
No, parking facilities aren't available at The Originals City, Hôtel Mulhouse Est.
No, The Originals City, Hôtel Mulhouse Est doesn't have a gym.