Golden Dune Hotel AlFayhaa
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Summary of reviewsGolden Dune Hotel AlFayhaa offers a blend of strategic location, cleanliness and commendable service, making it a suitable choice for both business and leisure travelers. Situated in the southeast of Riyadh, the hotel is distant from the main city attractions, but close to industrial areas and essential services such as supermarkets, restaurants and places of worship. This makes it ideal for business travelers looking for a quiet and peaceful stay, though private transportation is necessary.
The breakfast provided is generally praised for its variety and quality with guests enjoying the diverse selection and well-prepared meals. However, there is room for improvement in terms of diversity and service efficiency, as some guests found it repetitive and the dining area somewhat small.
Dinner experiences are mixed with many guests appreciating the delicious food, particularly dishes by the chef SANAM and the good service. However, the limited options and occasional closure of the restaurant were noted drawbacks.
When it comes to accommodations, the rooms are highlighted for their cleanliness, comfort and pleasant aroma. Guests frequently mention the tidiness of the rooms and the overall calm and peaceful environment. However, some reviews point out issues such as outdated furniture, small bathrooms and occasional maintenance problems. Noise insulation between rooms could also be improved. Amenities like air conditioning, coffee machines and TV are appreciated, though enhancements such as smart TVs and better lighting are suggested.
The hotel staff receives high praise for their friendliness and professionalism, significantly enhancing the guest experience. Staff members like Mr. Tariq, Mr. Sanam, Mr. Yasser and Mr. Bakr are singled out for their exceptional service. Despite occasional lapses, the general consensus is that the staff is attentive and helpful.
Free Wi-Fi is available and while generally fast and reliable, its performance can be inconsistent with some areas experiencing weaker signals. Parking is ample, though the underground spaces are quite narrow and challenging for larger vehicles, making the external parking options more favorable.
Family amenities such as cribs are available and the hotel is generally considered family-friendly. However, there are areas for improvement, including increasing space in family rooms and providing more child-specific facilities.
Beds in the hotel gain mixed reviews with many guests finding them comfortable and clean, though some mention issues with bed comfort and cleanliness on the first day.
Overall, Golden Dune Hotel AlFayhaa stands out as a clean, comfortable mid-range hotel with excellent service, although updates and improvements in several areas could further enhance the guest experience.
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The breakfast provided is generally praised for its variety and quality with guests enjoying the diverse selection and well-prepared meals. However, there is room for improvement in terms of diversity and service efficiency, as some guests found it repetitive and the dining area somewhat small.
Dinner experiences are mixed with many guests appreciating the delicious food, particularly dishes by the chef SANAM and the good service. However, the limited options and occasional closure of the restaurant were noted drawbacks.
When it comes to accommodations, the rooms are highlighted for their cleanliness, comfort and pleasant aroma. Guests frequently mention the tidiness of the rooms and the overall calm and peaceful environment. However, some reviews point out issues such as outdated furniture, small bathrooms and occasional maintenance problems. Noise insulation between rooms could also be improved. Amenities like air conditioning, coffee machines and TV are appreciated, though enhancements such as smart TVs and better lighting are suggested.
The hotel staff receives high praise for their friendliness and professionalism, significantly enhancing the guest experience. Staff members like Mr. Tariq, Mr. Sanam, Mr. Yasser and Mr. Bakr are singled out for their exceptional service. Despite occasional lapses, the general consensus is that the staff is attentive and helpful.
Free Wi-Fi is available and while generally fast and reliable, its performance can be inconsistent with some areas experiencing weaker signals. Parking is ample, though the underground spaces are quite narrow and challenging for larger vehicles, making the external parking options more favorable.
Family amenities such as cribs are available and the hotel is generally considered family-friendly. However, there are areas for improvement, including increasing space in family rooms and providing more child-specific facilities.
Beds in the hotel gain mixed reviews with many guests finding them comfortable and clean, though some mention issues with bed comfort and cleanliness on the first day.
Overall, Golden Dune Hotel AlFayhaa stands out as a clean, comfortable mid-range hotel with excellent service, although updates and improvements in several areas could further enhance the guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
About Golden Dune Hotel AlFayhaa
License: 10008599
Guest Reviews
Location
The hotel's proximity to Riyadh Cables Company and the industrial areas makes it a convenient choice for business travelers. Nearby amenities include supermarkets, laundry services, a variety of restaurants and the Al Rajhi Mosque, all within walking distance. Several large clothing and produce stores are close enough, adding to the convenience for guests.
Although it might be off the beaten path, the location is praised for being close to essential services and providing ample parking. Guests have mentioned ease of access from the main highway and noted that the area's calmness adds to a pleasant stay. However, the lack of public transportation in the vicinity means that visitors often rely on private transportation options.
In summary, Golden Dune Hotel AlFayhaa offers a strategic yet quiet location suited for business trips with a variety of nearby services. Yet, its remoteness from Riyadh's main attractions might be a drawback for those looking to explore the city extensively.
Breakfast
However, there are notable criticisms regarding the breakfast as well. Some guests found the breakfast options to be limited, repetitive and not up to international standards. Issues like small dining areas, lack of tables and occasional rudeness from buffet workers were mentioned. The breakfast quality was described by some as poor with several reviews stating that the buffet lacked variety and could benefit from more diverse options. Additionally, the timing of the breakfast service starting at 7 AM was inconvenient for a few guests.
Overall, while the breakfast generally meets the basic expectations of many guests and comes included in the reservation cost, there is a consensus that improvements in variety, quality and service could make the breakfast experience more satisfying.
Dinner
However, some guests felt that the dinner options were limited and a few mentioned that the restaurant and cafe were closed during their stay. The price of meals, including breakfast, is considered high by some and those seeking alternative eateries might find themselves out of luck due to the lack of nearby options. Despite these drawbacks, the overall presentation and cleanliness of the food have met guests' expectations, making dining at the hotel a reasonably pleasant experience.
Rooms
Cleanliness consistently garnered positive mentions with several guests appreciating the tidy and freshly scented rooms. However, some reviews highlighted issues such as smoke smells, outdated furniture and carpets that need replacing. The bathrooms often received mixed reviews due to their small size and occasional maintenance issues, though they were mostly described as clean.
Numerous guests pointed out the lack of electrical outlets and poor lighting, as well as the need for a master switch to control room lighting. Issues with room windows, such as poor views and difficulty in closing them properly, were also frequent concerns. The sound insulation between rooms was another recurring problem with many guests noting that noise easily traveled from adjacent rooms.
Room service was generally considered responsive and providing good quality service, although there were instances of inattentive staff and untimely cleaning routines for stays longer than one night. Guests appreciated the room amenities such as air conditioning, TV and coffee machines, though enhancements like upgrading to smart TVs and improving curtains were suggested.
Overall, while the Golden Dune Hotel AlFayhaa offers clean and comfortable rooms with decent service, there is room for improvement in terms of maintenance, modernizing facilities and addressing structural and noise issues.
Beds
However, not all feedback is positive. Some guests found the beds uncomfortable or tiring and a few mentioned issues with bed placement and cleanliness on the first day. Reports of bedbugs, lice and small insects also surfaced, though these seem to be less common.
Overall, while many guests enjoyed a restful sleep on comfortable beds, others faced issues that affected their comfort and overall experience. The hotel's friendly staff and prompt service are consistently appreciated, which may contribute positively to resolving any bed-related concerns.
Cleanliness
The guest experience is enhanced by the polite and friendly staff, who are commended for their dedication to maintaining a clean environment. The hotel is also described as peaceful and quiet, contributing to a comfortable stay. The pleasant aroma throughout the premises adds to the sense of well-being and hygiene.
However, there are a few areas where the hotel falls short. Some guests have reported issues with dusty carpets, less-than-pristine towels and occasional bathroom cleanliness concerns. A few reviewers encountered bedbugs and small insects in the bedding, which marred their experience. In addition, certain common areas like hallways have been described as old-carpeted and dirty.
Overall, the Golden Dune Hotel AlFayhaa is recognized for its excellent cleanliness and high standards, making it a recommended choice for travelers seeking a comfortable and serene stay. However, consistent attention to detail in some areas could prevent the occasional lapses in cleanliness.
Staff
The hotel staff's professionalism stands out with many guests describing their interactions as warm and respectful. Reception personnel, including those of Saudi and Sudanese nationality, are frequently praised for their excellent reception and quick handling of procedures, often going above and beyond to ensure guest satisfaction. Their approachability and willingness to address guest inquiries contribute to a welcoming atmosphere.
Despite the overall positive sentiment, there are occasional mentions of issues with specific staff members, highlighting isolated incidents of poor behavior. However, these do not overshadow the generally commendable service provided by the team.
The staff's capacity to make guests feel valued and well-cared-for enhances the overall experience at Golden Dune Hotel AlFayhaa, making it a recommended choice for visitors seeking attentive and professional service.
Wi-Fi
While some guests praised the overall internet availability and speed, a number of reviews highlighted areas for improvement, noting slow connections or periodic outages. Certain reviews mentioned that the wifi sometimes did not work at all during their stay and issues were occasionally encountered with connecting mobile phones to the network.
In summary, while the hotel's wifi service receives commendations for its performance and availability, it also has recurring issues that may affect the consistency and reliability of the connection. This mixed feedback suggests that improvements in the wifi infrastructure could significantly enhance guest satisfaction.
Parking
Overall, while the parking facilities at Golden Dune Hotel AlFayhaa offer sufficient spaces in multiple areas, the narrowness and limited availability in the underground lot remain a point of contention for many guests. It is suggested that future visitors with larger cars or those who prefer easier access opt for the external parking options when possible.
Family
However, there are areas in need of improvement. Several reviews mention that the space in family rooms can be limited, especially for larger families and facilities specifically for kids, such as play areas, are lacking. Breakfast options and services for families have also received mixed feedback. While there is a dedicated section during breakfast and an option for room delivery, the quality and availability of the buffet could be better managed. Noise from adjacent rooms due to less considerate guests and safety concerns like latched windows are other critical points raised.
Overall, the hotel is considered appropriate for family stays, though some logistical and amenity-related issues may need to be addressed to enhance the experience for guests with children.
3 Star
Visitors appreciate the helpful, cooperative and professional staff, which contributes significantly to a pleasant overall experience. The breakfast receives mixed reviews; while some found it diverse and exceptional, others felt it did not meet normal standards.
Although the hotel offers good value for money and reasonably priced accommodations, there are some areas requiring improvement. The furniture is described as outdated and in need of renewal and issues with air conditioning, such as long startup times, have been noted. Additionally, some guests felt the pricing was high relative to the service and room quality provided.
Overall, Golden Dune Hotel AlFayhaa is considered a good option within its category, especially known for its cleanliness and dedicated staff, making it a reliable choice for travelers seeking comfortable mid-level accommodations.
Business
The hotel's location is another strong point, situated conveniently close to work areas and surrounded by coffee places and supermarkets. Despite some minor maintenance issues with room facilities and occasional problems with the bathroom water temperature, the overall experience is enhanced by the spacious rooms, good breakfast and reliable internet availability.
The quiet atmosphere of the hotel contributes to a comfortable stay, making it suitable for urgent, short trips at a reasonable price. Business travelers consistently recommend the hotel, highlighting its suitability for quick business visits and its proximity to their workplaces. Superb professional and polite staff further enhance the experience, ensuring that the hotel is definitely worth it for business travelers.
Honeymoon
No, Golden Dune Hotel AlFayhaa doesn't have any pool.
No, a spa isn't available at Golden Dune Hotel AlFayhaa.
No, Golden Dune Hotel AlFayhaa doesn't allow dogs.
Yes, parking facilities are available at Golden Dune Hotel AlFayhaa.
No, Golden Dune Hotel AlFayhaa doesn't have a gym.
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